staff are very friendly and will help with anything,we booked breakfast for both days we stayed and it was lovely

there is a bar downstairs but you wouldn't have known that, couldn't hear anything and i was on the first

great place to stay, staff very friendly, rooms comfortable and very clean, bar pleasant and welcoming and the food is excellent - the steak pie is worth the stay in itself

great value for money, including the prices at the bar and restaurant

breakfast very tasty and beer in bar was spot on

3 rooms we booked were clean and spacious enough for our needs, great price with breakfast included, staff very friendly and gave us a warm welcome

a lovely restaurant and bar area

the breakfast room was great and our breakfast was even better

plenty of parking, clean comfortable ensiite rooms

wide range of gins in the bar which makes me happy

staying in a room above the kitchen

we stay in the river suite which has its own kitchen , which means we can prepare our own food and drink, however breakfast is included with the

having a kitchenette with fridge and freezer was a real bonus to chill food overnight and refreeze ice

staff were exceptional and the breakfast was fab

had to leave early but i managed to have cereal and toast before the breakfast started, so very

luxurious room overlooking the grounds amazing evening tasting menu & lovely breakfast

breakfast was good. nice selection of food available. staff was efficient and pleasant.

excellent kitchen staff is obvious immaculate, beautiful grounds no setting friendly, attentive staff;

fantastic breakfast with top ingredients in lovely surroundings.

walk around the garden, the building beautifully decorated, nice shower gel and fluffy towels, breakfast was devine

enjoyed the open fire and wood burner in the bar and dining room, superbly cooked venison with redcurrant compote

room was extremely comfortable and we had a wonderful breakfast

we were greeted by two lovely staff behind the bar who gave us all the details needed for our stay and directions to our room

large comfortable bed in a quiet location with an excellent breakfast and a nice restaurant for your evening meal

breakfast selection is good and well cooked, with generous portions

right in town centre always use this hotel food is excellent swimming pool and area very well

we had breakfast in the room service was fantastic

and was always on hand to answer any questions we had , the breakfast was beautiful and the pool and jacuzzi was also great

the room had everything you would expect including good free wifi, a kettle etc

didn't use th pool but seen it and very happy with it

hotel very clean, staff all really nice, room had everything we needed and the breakfast was

cecil street is close to the centre, but nicely tooked away from the noisy bars

were excellent breakfast was lovely staff even asked if we needed any more cooked which i thought was lovely it

staff friendly and breakfast was unlimited for 8:99 but we had it included in our room for free

breakfast was excellent

park was difficult to find due to one way system and no wifi in room as weak signal , we were on the third

we had a street view bedroom we never slept both nights no fault of the hotel just fuel drugged kids partying until 5 am out on the story free car park was

good wifi staff very helpful

was not cleaned after previous guests, so had to move (was late and had kids, so was not ideal)

dirty laundry lined up outside our room

downstairs bar is very good - broad selection of drinks with ample seating for private conversation

the 20% off drinks at the bar bed was very comfortable

bar area was nice

there had been a small but nevertheless serious outbreak of sickness (alcohol related with some 'kids

the hotel was also in a prime location and very handy to all the bars and restaurants

lovely, friendly staff on check out parking system very handy early check in and late check out for additional fee, (subject to availability) easy to

it was our 10 year anniversary and this was a nice day and night away from the kids to celebrate

free parking, ev chargers available good breakfast. spacious shower cubicle.

the 12:00 check-out time, giving you plenty of extra time, especially if you're traveling with kids

great being able to do a late check out for £10

parking in hotel car park was tight so had to park on road near hotel. not a major issue.

unfortunately went to the spa just as swimming lessons started, so there were kids everywhere, thought nevermind well just use the hot tub, but it was out of action and taped

the room my kids stayed in the ventilation system was broken and you couldn’t open windows so they were

guests in a room nearby had a room service dinner of fish which they then left outside their door

the bar and food are excellent and the staff are friendly and efficient

the bar area was pleasant

was perfect bar was nice to sit and relax in rooms were spacious and clean and plenty of coffee tea bathrooms

a great facility. very friendly staff. great atmosphere. excellent bar and breakfast areas.

hotel does not serve food but they brought us plates and cutlery and allowed us to eat in the bar when we ordered take away

very good check in asked for early check in and was booked in no problem

staff, the blonde girl on reception and who also worked behind the bar was fantastic

the bar area and breakfast were very good, with a nice cheerful server

needs more whisky selection at the bar and a vegi option for breakfast

the bar was well appointed with excellent beer and gin selection

lovely relaxed atmosphere very comfy bar and room food was outstanding and very good vaule for

the room we had was small but adequate for a one night stay. missed having wifi in the room.

service and staff were very friendly and attentive. great wifi

location in a beautiful village not far from m6, good parking for our large van, 4 real ales, good food & ample breakfast, friendly staff, very welcoming

location for an overnight stop, 15 minutes from the motorway with convenient parking and a great selection of food

the breakfast was especially delicious

spacious, with a lovely shower meal in the hotel restaurant was very good and breakfast was

breakfast good location good

food at dinner and breakfast of very high quality

excellent breakfast, and the standard of the evening food offering is even better.

the breakfast was delicious. the room was quaint and quirky - we loved it!

cosy bar , great ales ,delicious food and a warm room.

maybe some yoghurt at breakfast might have been nice but this is only personal preference really

breakfast was beautiful and staff were always refilling your cup and making sure you had everything

was a great start as we stepped into the bar from a cold, rainy evening to see a roaring fire in the huge range

they do have room service which was not mentioned

rumbled up a nice snack for our dinner and we enjoyed a superb breakfast following by an interesting chat with the chef

breakfast was 5 star quality ingredients and very generous portions as good as much more expensive

plenty of parking in front of the hotel

good run as well something not always available fabulous residents areas with a well stocked bar and wonderful owners who are happy to chat

rooms open out on to a huge lawn so there is no need to disturb other guests if your pet needs the toilet in the night

reception staff friendly but failed to send me email re changes to service due to covid - no room service for whole week and no provision made for us to clean bath, sink etc

dinner was exceptional, as was the breakfast

the breakfast was more than enough to start your day with ample coffee

breakfast was not opened until 8am when breakfast was first served

good bar with friendly staff and the food was amazing , some of the best i have ever had

nice atmosphere in the bar too

nice atmosphere in bar and restaurant

the first two days we had breakfast in the bar area,it was a bit busy as they had a shooting team there

the beer selection in the bar is good and the wolf ale is stronger than you may think

travel to on a personal basis, tucked away from the village in its own grounds and from parking up to the breakfast the next morning it exceeded my expectations very friendly, exceptional

showed us all to our rooms, pointed out the best place to park our bikes, and set us up in the bar and the restaurant

both breakfast and dinner menus had a wide variety of choice

clean. well maintained. staff were welcoming. good location with good parking facilities.

were all exceptionally friendly and helpful, the room was great, the restaurant is fab and the breakfast was lovely

stopover, comfortable, room was small but fine for 1 night, staff were all very nice and the breakfast was lovely

fantastic food , and breakfast was amazing

the bar was homely and the fire was great as it was a little cold outside

excellent breakfast and extremely exceptional staff.

plenty of room in the bathroom with a spa type tub and a separate shower

breakfast was also super with lots of choices available

poor wifi and kept getting bumped off.

the wifi was very poor signal

and it was lovely -- but the extra delight of being in the castle would have been fun for the kids

ample car parking and so quite and tranquil

parking, good size twin room, comfortable bed, superb food, nice bar and great hosts

are served in a very pleasant room and were of a very good quality- as an aside the well stocked bar also has inches cider on tap

breakfast was just perfectly cooked plenty of choice, plate of fruit beautifully presented,

easy parking

food in the evening was out of this world and as regards the breakfast that was amazing and set me up for the day

i enjoyed dinner and breakfast

the breakfast was amazing very big and very tasty

while relaxing in the very well laid out restaurant, the pretty beer garden or the cosy public bar

unfortunately the only minor thing was our room was over the bar and was very noisy until early hours but we were so tired we still fell asleep quite quickly

breakfast, location, clean and tidy and had all the facilities we needed

location with stunning views, friendly host and clean comfortable rooms, delicious breakfast

breakfast was made to order, we had a full fry

breakfast was freshly cooked for each customer not pre cooked like many other hotels in the hexham

the locals in the bar made us both feel very welcome too

had one of the best breakfast we have had for a long time

room comfortable bed,good size staff at the bar were lovely polite,friendly and helpful went out of there way to help food was beautiful nice

the bar prices were quite expensive

good, but added to an already quite expensive stay, so we made use of our own well equipped kitchen in the cottage after

accomodation was great, food was great, bar and beer garden were great and the hospitality team were awesome

amazing staff and location. breakfast was spot on too. would definitely come back!

great food, excellent breakfast and had a lovely evening dinner the two nights we stayed

lovely friendly hotel and great bar and food. thank you perfect for the hadrian’s wall walk.

bar had good choice and bar meals were very tasty and of good quality the roaring fire just made us

staff are very friendly and the breakfast was very good

the wifi is free and works well

no heating. no wifi. grotty room.

excellent parking as i have a large car

very good food in the restaurant and the bar menu looked excellent too

wifi poor and extractor very noisy during the night

the bar downstairs but the silence upstairs

although it only had a bar with no hot food it did have its own convenience store

we had excellent fish -and-chips from next door,and keith invited us to eat them at his bar with his beer

lack of dinning in the bar itself.

the hosts were welcoming, you could go the public bar if feeling sociable or relax in the room which has microwave, kettle and fridge to store

breakfast in the morning.

very clean and comfortable room. quiet. very kind staff and delicious breakfast.

we had dinner and breakfast, and both were good-sized portions

very comfy and plenty of food for breakfast

fantastic breakfast although too generous

super friendly staff, great beers and breakfast in morning was fab

going across the road for breakfast

breakfast was included and was served across the road in their sister hotel

a lovely spot right in the centre on hexham, the bar downstairs is nice and the bars/restaurants around are also good

food and bar areas downstairs were great

i had a large party for lunch and they easily accomodated us all even with kids and a dog in tow

how friendly the staff was,and the food was amazing the even provided a breakfast for our dog.

to have the choice of a full vegetarian breakfast on the breakfast menu, portion was large, very filling

plenty of space and lovely set out in bar areas

wifi slightly temperamental.

walk from railway station well met at reception and allowed early check in to our room comfortable night followed by a full breakfast allowed to leave suitcase

the breakfast is delicious, the bar area is very relaxed, the room i had was all i needed given the price i paid

i was made to feel relaxed and comfortable, and the lady behind the bar chatted to me, which put me at ease

floors and complete opposite ends which is quite isolating and not helpful when you have 3 kids with additional needs

the disgusting language in the bar and the internal water feature in my room..