the wifi worked well

parking is limited

not enough parking

parking was a little difficult

paper thin walls. we must have been next to the laundry. at least that's what it sounded like.

breakfast was good, friendly staff and room was very comfortable.

my daughter had breakfast. she said it was good. not lots of selection

large rooms with kitchen.

friendly staff from reception, to kitchen, to maintenance.

pool

ended up staying 3 nights the first room there was no wifi unless you went outside

the wifi was not working

the wifi was given to me , but it was very slow

pool right on the side of busy street

weak wifi. no complimentary bottled water.

could have included more variety like danish, doughnuts or some cereal especially for kids

loved the staff and how helpful and nice they where my kids loved the breakfast and their beds

the king size bed was super comfortable, i stayed on the bed with my three kids

family especially enjoyed the pool and spa

room, awesome costumer service and delicious breakfast

pool, location the room quietness

lots of chairs parking is real close

nice and.clean. pool lovely. room clean and comfortable and good. ocation

economy rate, clean bedding, clean economy towels, coin-op laundry facilities, nice pool and hot

the pool and jacuzzi, room service. good price and polite staff.

staff was mostly nice, and they accommodated an early check in

rooms are spacious. staff is great. breakfast is good. gym and laundry area are a nice addition.

kitchenette in every room!! friendly staff. very clean.

the pool, and breakfast

it was nice to have a kitchen which allowed us to save money by making our own food while we were staying in the area

the rooms were clean as were the bathrooms. pet fee was only $100 which wasn't bad

clean lounge, eating area and outdoor seating in the pool area

i had a pleasant and quick check in and it's 9:30pm (food/ bar closes at 10) - i'm hungry and eye balled their photo of yummy french toast topped with

we took time to use the gym and pool as well as read under the covered patio

a group of 100 kids staying at the hotel, though the front desk clerk handled it very well!

but nice clean bathroom, beds comfortable and clean, nice tv, location is great, laundry and vending area are very clean and nice, staff are polite

has a pool and laundry facilities, although we have not used them

and the pool/patio area are super nice

would be great to be next to the pool

to have access to laundry

low pet fee, good location

bell hop cart only works if you park in the front of the hotel by the pool

the breakfast was nice, but other locations serve a larger variety of hot foods.

clean, nice staff, loved being by the pool

breakfast area needs improvement

it has a heated pool as well

the kitchen was really nice too and would be awesome for longer stays

very one was very nice. the hotel and room were super clean. the breakfast was amazing.

great breakfast..plenty of food

liked the continental breakfast.

dog and received reply that we were approved to bring her, but we were not forewarned that the pet fee was $75

it was nice having a full kitchen to cook

location, breakfast, gym, close to everything

room was very comfortable, breakfast was great!!

everything and the kitchen was so nice.

the room was very clean and comfortable and the decor of the rooms, lobby, restaurant and bar is lovely

we also enjoyed how large the spa tub was

later after dinner we took a walk downtown and found a really cool little cider bar with entertainment

location was excellent! the room was very spacious. bar and restaurant in the hotel major plus!

the staff is friendly and the restaurant and bar tender james are great

is in a nice location, but for the price and all the additional fees (parking fee, resort fee, pet fee

float spa was amazing

kids not following pool rules

they said ok we will deliver some, but next time fyi there are vending machines by the gym

it is on the ocean, and walking from the room to the gym or restaurant or the pool you notice the beauty of the location

spa room (even if the drain plug was missing but staff replaced it) was nice and relaxing

the rooms are nice i rented the one with a spa inside the room

i like the spa tub room with the huge hot tub in it. it's amazing like always.

course some kind of breakfast or coffee would be lovely, but having a killer room with kitchenette i have a place to plug in my own coffee maker, store my favorite creamer in the

kitchen with gas stove , microwave and large refrigerator, very clean room with nice hot shower ,

you for waiving the pet fee - was there due to fires in area - that was really nice that you did

i thought the hotel was beautiful. we had room service for breakfast.

the smores for the kids were great

it was a weekend so there were kids running up & down the corridors … awful

room service quick and coffee was delicious

food and spa massage pricing were very high

the place was so beautiful, the pool was clean and the pool side bar food was delicious

room service open later than 11pm

it was too crowded on 4th of july, nearly impossible to find a chair at the pool.

beautiful, stunning, the pool bars restaurant and rooms are perfect, we have travelled all over the world and never stayed

the room was large, clean and updated. low pet fee.

were stains on the carpet, the kitchen and bathroom floors were so dirty that our feet turned black if we took our shoes

we did travel with a large dog, so the pet fee was a lot cheaper than the competitors and other hotels/airbnbs

it was expected, but still it would be nice to publish information that pet fee is $25/night

is a $25 pet fee but it was not listed on 3rd party apps (booking

location was perfect for beach and fast food. pool was nice.

when we asked for more the front desk never had any, we had to go to laundry and they were not always open

quite and has laundry accessories

no change machine for laundry…

went to the front office a few times to get coffee, use the microwave; get coins to do laundry, etc

pool was great for my family. will be going back soon

construction but staff and room, grounds and fitness room more than made up for it

the building we were 4 hours away from home no other hotels were available there were scared kids &

no room service or food anywhere no valet service

and disappeared from the bar area late at night

2 preteen boys had a fabulous time in the pool and arcade.

kids loved this hotel- there were fun places to hang out for kids, adults and families alike

loved indoor pool, kids room, extra

the yoga classes, the pool area was great. it also have beautiful gardens.

booking the stay, tried to get spa reservations but everything could not be accommodated until 2 or 3 days after the long weekend

we didn’t need it but i thought it was great that they had handicapped rooms and a lift for the pool oh and the breakfast it was really really

everything plus the breakfast

the breakfast not much to chose from

friendly staff - jaccuzzi and pool

central location, quiet, comfy and cozy; convenient continental breakfast

there were no kitchen cutlery so it was difficult to utilize the kitchen.

liked the room, complete with kitchen and desk.

was above average, and the suite was huge, with a full kitchen, couch and desk area seperate from the bed and bath

also great breakfast

service and early check in was nice

charging pet fee $100

be forewarned that the pet fee is $100+ and you will need to give a $100 cleaning deposit upon arrival

pet fee could have been less as well as more upfront at booking the stay.

first issue was at check-in, when i was told that the pet fee is $100

they charge $100 pet fee and there was no mention of it before we got here

bar on sight, missing a great opportunity there

the complimentary water and beverages in mini bar were appreciated

fantastic bar snacks and wine selection

only 2 bummers but def not deal breakers; the morning shower barely had hot water (our friends who were staying there in another room said the same thing) and

staff was very friendly and martin, the guy responsible of the breakfast was outstanding

granddaughter loved the pool! staff was very friendly & helpful! layout of room was good!

the breakfast was decent

great location, very clean. great bagged breakfast

the pool was a bit small for the size of hotel

the unique spaces and venues throughout the property

gym was being remodeled but the hikes around the property made up fir that.

i liked the jacuzzi and pools

water station in gym was out of order

spa and service

pool, jacuzzi and gym fresh fruit and coffee available in lounge

staff was very helpful in their restaurant and church recommendations , and we liked the outdoor pool, jacuzzi and patio deck

great staff, pool and beds breakfast was great kids loved the waffles

self laundry service was great and the overall experience exceeded our expectations

guest laundry very useful

nice staff, nice bar and pool

no cocktails by the pool right now ud83dude22 but the pool area is lovely with a beautiful mature landscaping, large

bees around the pool

basically a full kitchen in the room

the kitchen is absolutely well equipped, very comfortable bed

the spa was awesome

the pool and spa are clean and one of our family members visited both each day

location. pool. parking. amazing.

pool/ jacuzzi

is just across the street from soule park golf course and just down the street from the city center

the pool

comfy rooms with patios and a nice pool areas.

pool is perfection and the rooms are pretty and comfortable

the property interior design, pool/hot tub, space for the puppies to run around the back, the personal courtyard and exceptional

pool and hot tub were lovely

some of room service food was cold to lukewarm - for the price should have been hot

also kids pool could be a bit monitored

everything was excellent from the service to the room to the amenities to the spa to the golf course to the food

golf course was difficult but in good condition

also kids pool could be a bit monitored

very friendly staff. great pool. lovely design features in the room. nice bar.

the position of the pool, cleanliness, safety, pool toys, all perfect

our cabin had everything as well as the attractions, pool, spa, bar, hammocks, etc

the spa tub was laughable— tepid water and spouting jets

very family friendly and awesome for kids

pet fee is $25

some dryers in laundry facility not working

free breakfast is a joke when all you get is a granola bar and coffee

breakfast could be upgraded, besides muffin or energy bar, coffee was good...

breakfast could be looked at to improve.

room 8 great feeling pool

room was really big, we had a suite overlooking the pool and it was perfect

the staff were kind and they allowed us a early check in which was very kind of them

the website also says children are not allowed but they were kids in the pool and in the lobby that kind of killed our vibe for a romantic

have those things functioning there was a lightbulb missing those things should be checked in my kids room they said they charge per person and they needed to know for the welcome basket in the

and a bonus of a small pool and balcony with the room

only no bath, no jacuzzi at pool

view was great, price good in comparison to other malibu hotels, had a nice pool, three minutes drive away from surf rider beach and nice restaurants at malibu country mart

the pool area was quaint and not crowded

pool area lovely