the room was large and spacious, the tv was working. it was quiet, there was free parking.

it had decent parking

the gym was a good size with all the necessary basic equipment

no room service.

didn't work, no bar soap for the lavatory, no parking, restaurant service was slow, no coffee maker, room starting

d to ask for it), restaurant service was slow, paint and door fixture in

for bare minimum, no amenities such as mini bar, room service, cotton swaps etc

the front desk, the bar staff, servers and the guys that took my bags

the location for perfect for us to visit our kids at uchicago

in addition, i was denied a late check out the following day

nice cozy bar and lobby

bar service was extremely slow to the point of wanting to leave and the hallways were very warm

maybe a bar of soap, plastic glasses in bathroom

i appreciated the morning coffee bar too

very friendly, convenient lication, & appreciate the shuttle!

it had hair and soap scum in the please we’re you would put a bar of soap and the sink and toilet and door to bathroom wasn’t clean

people were very friendly. the shuttle was very nice. room was great

one security guard was constantly harassing my kids and threatened to evict them out of their hotel room for no apparent reason

really appreciated the free use of washers and dryers for laundry

variety of amenities like the pool, free laundry, and convenience of location made our stay all the better

not too much that i did not like just wish that the rooftop bar will stay open a little

small pool. no hot tub.

the gym and laundry room were very useful

the gym and laundry room were very useful

breakfast, location is in walking distance to soldier field and chinatown

the beds were so comfortable & clean. the breakfast was amazing and the staff were great.

they have a pool , breakfast and very clean , close to my home

nice breakfast with plenty of options

the most awesome thing of carlton inn was the shuttle service and proximity to mdw

staff and shuttle drivers were amazing

shuttle service bonus

breakfast was decent

they explained how breakfast worked and about the amenities that were offered

there wasn't no pool or fitness room like they show on

property was clean, staff was friendly, perfect continental breakfast ! will stay again!

our room but we reported it and the clerk tried to fix it , but other than that bed, breakfast, fitness room all were enjoyable and last but least the clerk was very helpful if we needed anything

not much options for breakfast

great on shuttle service to airport. breakfast was good. friendly staff. room was comfortable.

clean, economical, decent hot breakfast, quiet , reliable shuttle, solid internet

breakfast , convinient airport shuttle , great staff and very flexible with request , granted us late check out till 1pm we appreciate that a lot cuz we didn't has much night sleep and needed a

the gym is 24/7. breakfast was good. room was clean. had no problem.

airport shuttle was nice, but easier to use bus when available to the orange line

beat the location, free airport shuttle, amazing complimentary full breakfast, bar, amenities, cleanliness, accessibility, perks- we especially commend hudson webber

checked out before breakfast was served.

beat the location, free airport shuttle, amazing complimentary full breakfast, bar, amenities, cleanliness, accessibility, perks-

the breakfast service was limited to granola bars, muffins, and granny smith apples.

bed super comfy ac/heater worked great nice tv nice little gym and pool overall quite nice

the hotel was not offering room service or daily cleaning at this time

the room was nice location was great. breakfast was good, i enjoyed my stay.

they have a convenient shuttle service to/from the airport

early check in request was not accepted

property was pretty old/run down

the breakfast was an added plus

the breakfast was great also

fenced area with airport shuttle. grounds were nice.

i love the room with the kitchen and the dishes. the bed was extremely comfortable .

breakfast was good too

clean and spacious apartment, friendly staff not bad breakfast, which is included in the

best thing about those hotel was the kitchen and access to free kitchen ware, also i like that there is washers and dryers

oh it had a laundry basket

i didn’t have breakfast

i didn’t eat breakfast

that kids was all over the place and pool with no adult.

was on the second floor and the room next to me was very noisy because it was a bunch of kids having a birthday party and they were in the hallway screaming and slamming doors

they have an airport shuttle that comes every 20 minutes

breakfast is

the way the employees talk to me an my kids i feel because of our race

the shuttle

ry early) flight

i called to do an early check in at 11am

was close to the midway airport, had a shuttle that would get me there in time for my

look, friendly and helpful staff, proximity to airport with frequent shuttle service

roomy, nice bathroom, room service, glass glasses.

option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i was

the hotel was nice and the shuttle to the airport is very handy.

convenient airport shuttle; fabulous dining at the copper fox

location and shuttle to the airport

the front desk was very helpful in helping us plan for a shuttle ride to the airport the next morning

location and cleanliness. nice there was a bar onsite

i also liked the pool and the gym

00 a day for breakfast for myself and the kids

we never got a chance it was always filled with kids from the time it opened to the time it closed at 11 pm

had to pay extra to use the gym and make reservations to use the pool/hot tub area

was fantastic for the attractions we wanted to visit, although kids complained about too much walking

no washer or laundry dryer at the hotel.

information on pool reservations - we didn t know we needed a reservation the first time we went, but we re

was fantastic for the attractions we wanted to visit, although kids complained about too much walking

area for cars not sufficient, bar closes at 9:45 pm on a friday, and no way to grab a quick bite for breakfast on site or nearby

placed right next to the gym which was a little difficult to sleep because of the constant people walking

i would have liked to see a mini bar in the room or at least a vending machine on our floor.

the gym was great!!

were able to accommodate early check in and concierge was able to deliver a bottle of champagne that met us in the room when

the gym is extremely clean and has great cardio machines, weights and cables

walking distance from all attractions. great staff early check in and out process. comfortable.

gym facility also nice with clean and up to date equipment

we had drink and a light meal at the bar which was very perfectly prepared, in fact it might have been one of the best pieces of steak i

loved seeing food and bar options at front

we arrived earlier than expected and they allowed us for early check in

rooftop bar is mostly inside and can be very loud and chaotic

we enjoyed drinks at the bar on our last night

bar not open, no room service or housekeeping that i could see

we enjoyed the live jazz by the bar in the evenings as well

bar and restaurant with great service and offerings

great location and cool design. gerin at the bar made the best french75. he was awesome.

the room was comfortable, we had room service both mornings and the food was quite good and arrived quickly

noisy guests in the bar area. wrecked the calm and relaxing atmosphere

room right away, they apologized and checked on us the following day and offered a complimentary late check out

tasting, free laundry, location, my train did not leave till 8pm got late check out

we liked the irish restaurant and bar also

free wine at happy hour. free laundry facilities. very friendly and helpful staff.

we were allowed late check out

brought our pet frenchie; no pet fee

wifi was good and stable

early check in is strictly not possible

i was able to order room service from the room and they brought it up in a timely manner!

i was not charged for late check out at 3 pm

the bar is beautiful

great bar in the lobby

arrived early and called to ask if it was okay to leave our luggage at the hotel so we could go site seeing

cool bar, gym had lots of machines and weights, free good coffee in the morning, very friendly staff and

the bar in the lobby is the best place to hangout

the pool was closed for renovations, but i feel this was reflected in the price.

room, near nice gym and the dining area were all to my highest expectations

00 for early check in or they would text me after 12:00 when my room was ready

room service menu could have been a little more robust..

the gym is a real gym

or condition)

it was perfect for a family with kids

it was perfect for a family with kids

on the christmas day after the room service visit the toilet got clogged

they answered all questions, communicated with us when we asked for potential early check in

highly recommend signing up for their rewards program which gives you free wifi and a $30 spa credit to name a

location and gym.

no spa anymore ... needed massage

bar made amazing cocktails

i really appreciated that there was lactose free milk available at the coffee bar in the morning

overnight oats for breakfast was delicious and nutritious

design is well thought with the gymnasium touches in the room which was fairly spacious for s double bed

breakfast was not available in the library as stated by the front desk at checkin

cor reminds you of a gym, the bath robes - of the boxing robe, etc)

good and spacious gym

location and big room has kitchen

breakfast was fantastic

especially the little hispanic lady in the breakfast room

the bar (the night before) had some very interesting drinks on the menu

gym is ok, great treadmills

the room is perfect for us, and the option to have breakfast provided is a bonus!

listed as family friendly, yet nothing offered for kids. pool would have been nice.

the breakfast was excellent, offered a great selection of tasty foods

breakfast lady was the nicest person ever.

the location, breakfast was great, the free drink vouchers were nice for the bar inside.

ecked the

small gym on the 3rd floor was a great bonus

unable to connect to wifi.

small gym and a charge for everything automatically. and over priced restaurant.

in the city centre,clean and cozy room, helpful staff, water and coffee for free in room, good wifi

i enjoyed a quick quiet swim in the pool

my kids were able to tablet out one of the beds while i ate comfortable at the couch on other side of

there was a nice gym and even a laundry facility

that i couldn't get a late check out

everything room, location, bar area

breakfast was good. rooms were neat and clean. hot pool was small but great for kids indeed.

over the cost of parking, the bathroom situation, the pool was dirty and on our last night there was a wildly noisy party next door to us that did not

the staff was amazing, the breakfast was amazing and the hospitality was 10/10

the breakfast was great and also the room was extremely comfortable

breakfast

gave us water when we arrived, the credit towards the hotel restaurant and bar helped out with the sting of chicago prices

the hotel has gym, provides water cold and hot , ice machine, and microwave

i had breskfast one day

friendly staffel, central location, water for free, good wifi

her than bathroom sink) was the water cooler in the gym, which ran out every day

would like coffee maker in room a grab bar in shower

the lobby and bar are in a lovely art deco style, which really gives a grand vibe

hours of the bar and restaurant were odd and inconvenient. staff was nice, but not super nice

room was comfy, i liked the gym, staff was great, cute art & furniture

that most hotels provide for free, which included things like wifi and access to the gym which is normally included free of charge at most hotels

there is a fitness center off of the lobby

location, fitness center

beds were fine, clean enough, fitness room/snack bar/amenities were nice to have.

fitness center was small but also clean

they did let us use the restroom attached to the fitness room to change clothes in at 3:30 which was kind, but not ideal

water pressure on the shower was extremely strong. difficult for smaller kids.

gym/pool/fridge/oven

entire experience was ruined by me having two kids and having to wait no less than 30 minutes for an elevator each time i had to go to/from lobby

room service was terrible and very expensive

super-friendly and helpful staff. excellent bed. big screen tv. large well-equipped gym.

the bathtub was great and love that there wasn't a pet fee.

wonderful gym, sauna, and pools

it was okay for the hour my kids spent there

beautiful hotel, excellent gym, nice staff.

friendly staff at the door. gym and sauna amenities were great.

few amenities for kids

the kids and me were sneezing all of the night because of the dust

rooms, the room service, the view, the amazing service, the best staff

the roof top bar and the food and lake and tavern

wish we could've hung out at the rooftop bar but ran out of time

staff extremely helpful and friendly pool and facilities v. clean and water temperature good

laundry didn't

it was good but should provide microwaves in the rooms considering families staying with small kids

need a day from the kids

the breakfast was good

gym had been relocated due to renovation. it was fine, but not a gym at all 100%.

when i arrived in the middle of the night with two tired kids beds were made for only 2 people

when i arrived in the middle of the night with two tired kids beds were made for only 2 people

impeccable room service

beautiful roof top bar and funky lounge with incredible views

there is no pet fee at all compares other hotels that charge you from $50-$150

the kids especially loved the two reading nooks

we asked for late check out on the day of our departure as we had a late flight but the front desk staff said

the kids loved the seatings on the windows, they are very cool

bar closes early in the hotel, but they let us take our drinks to go up in our room

the room was clean and bright, and the room service was always on time

room service food was amazing!

very good location,convenient to everything, very good breakfast.

even breakfast was great

the gym was in good condition and the cardio machines worked well

it was me and my two kids 9 and 12

gym facility was very nice and clean

maybe a coffee bar open 24 hours a day would be

whirlpool was full of kids

standard time is 3pm, did not get room until 5:00pm even though we had requested early check in weeks before

my kids were so mad

the gym!

location, room, gym

the staff, the room, the wifi the bed was so comfortable

great location, excellent room service, everything very clean, super friendly and helpful staff.

fast wifi

each room came with a mini-fridge and small microwave, perfect for bringing along snacks for kids

was impressed by the affordable 'room service' food

is great for kids

the roof bar was probably our favorite place, it does get busy but that didn't bother us at all

pool area was suitable for kids

room service could be improved

loves the interior design, the roof top pool! the bar was great too

the cocktail club below) friday or saturday night, it is crazy

nice-looking entrance, stunning bar area.

the lounge bar is pricey, but that is to be expected in a big city.

bummed their bar and roof top area closed so early.

kids loved that

i stayed in the executive suite and the counter for the little kitchen area was sticky

great gym for a hotel

kids wished there was a pool, and an included breakfast would have been nice for the price

there are enough elevators that even when full the wait is not too long, and the restaurant/bar is pleasant and better than you would expect from a hotel bar and restaurant of this size

the extra touches like free laundry and drying room, free tea n coffee on floor 2 etc were great and a shout out to the maid

very good wifi connection in the hotel

wifi did not work at all

the hotel provides recycled water and guest laundry

d much appreciated)

oh - and the gym is awesome - loved that they had a peleton

came there for the pool for our kids and enjoyed about 30 min of it

traveled to chicago with our three young kids (6, 6 4) and dog for spring break from se michigan

hotel close to transport to the loop, quiet at night, with a very comfortable bed and useful kitchenette

very helpful and friendly, suite was perfect with lovely view, breakfast was great each morning, bar in the evening was great, would definitely return to this hotel

early check in and welcoming staff

one out of three rooms was available for early check in, which was nice

no bar, no restaurant, no gym.

also, the wifi worked perfectly which is always a big plus for me

beginning at the reception, free coffee all day, nice gym, laundry, directly at chicago river, no breakfast, but a lot of cafes reachable within a few