pet fee was the most reasonable of all hotels and facilities were exceptional

we liked the pool and staff were very helpful.

staff, clean and big room, relatively well equipped fitness studio

we liked the location and we liked the restaurants bar staff

restaurant and bar were under remodeling. they had a limited menu and bar set up.

they had good continental breakfast, indoor pool, ice machine, and washer/drier for guests to use

they had good continental breakfast, indoor pool, ice machine, and washer/drier for guests to use

good breakfast

very friendly staff clean rooms and great breakfast options!

everything was good except that we were informed about non functional pool only at the time of check in

great location and breakfast.

breakfast, staff friendly, comfortable beds, soft sheets

breakfast was different every morning

large bathroom, good quality bedding, spacious breakfast area with large selection of breakfast items, professional staff, plenty of

the pool was great for the kids.

loved the pool, was always really warm in the pool room so it was perfect for my kiddos not to get a cold

the breakfast and convenient location

give it an eight out of 10 but very nice staff and managers breakfast is very delicious and the pool just top-notch

the breakfast was better then just good

we always stay here because we enjoy the breakfast and convenience of their location

it is right off the highway and it is pet friendly

the room and pool

beds, the shuttle service to the mall

limited time for breakfast.

i prefer yogurt and fruit and/or bagels and cream cheese. i use the airport shuttle.

the pool was pretty small

the staff including the shuttle driver were amazing.

do not drive so it was great that the hotel has a regular airport shuttle service

the shuttle was a pleasant surprise on a rainy day with door to door service

don’t keep towels in the pool area

the breakfast offerings were good

i didn’t take advantage of the pool area

i’m not normally a waffles eater but i became a fan after trying one at breakfast

only thing that could use some attention was the amount of debris or rock in the pool from the floor, or the grout surrounding the pool and hot tub

they had wide variety of choices for breakfast

arrived a bit later than expected, but they gave us a 2:00 pm late check out which was nice

very clean, excellent breakfast, and very friendly staff

staff from front desk to bar tender were friendly and full of answers

breakfast could have been better.

it was hard for me to book the free airport shuttle that they offer to get to the hotel

staff very friendly & helpful. great variety of breakfast foods.

i like breakfast in the morning all hotel should have that and the indoor pool.

i didn’t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

rooms were very clean, cute art everywhere, and many amenities such as a gym, pool, games and fire pit outside

loved the peloton in the gym!

the gym is very nice, clean several machines and they all seem to work and free weights

breakfast egg dishes could use a little change up.

it was a plus to have the shuttle to bring us to mall of america

a kitchen included was very helpful after bringing back the included breakfast

how close everything was and the shuttle from the airport was wonderful.

the room virtually has a kitchen with all that is included

friendly and helpful staff with great shuttle service to moa

i could even imagine not liking, breakfast was fabulous, price was perfect and the hot tub was

we really loved the free shuttle to and from the mall, that was

the people were great. breakfast and light supper were nice

pool was a good temperature for the kids

he also did not have any maid service to take care of things, the gym the

comfortable room with two side table to sit; comfortable kitchen comfortable location

the area was great as it was near many stores. also enjoyed the free laundry.

the *free* laundry was very much appreciated

large room with a small kitchen

it was clean and modern with a great location. the airport shuttle is also a huge advantage.

new, large rooms, comfortable beds, shuttle service

we love the lobby bar - to relax at the end of a long day - the bartenders are very friendly

used the gym and was very impressed with the equipment

the shuttle driver was prompt and friendly

elevator out of order and no fresh fruit available with breakfast

breakfast was nice with enough options to chose from

the kitchen was amazing for the size of that suite

great staff and great pool and great location!!!

no breakfast!

they misinformed me about the pet fee

room service meal was left to be desired! disappointing for the price!

wish hotel bar and cafe stayed open later that weekend (midnight would be nice) (+)the food at the bar was excellent. the bartender was outstanding and was an excellent host. (+)excellent, restaurant and bar were good, rooms clean and well appointed, staff friendly and accommodating (+) the grounds, lobby, restaurant, and bar areas were in impeccable

shuttle communication a little spotty

they now charge for parking

huge tv, nice big ceiling, nice furniture, great bathroom and breakfast came with the room type

lovely swimming pool, well-equipped gym, giant bed, good wifi, nice toiletries, free airport shuttle

the gym was great.an staff is very friendly and helpful.

room was very clean very close to mall of america my kids liked the pool

the breakfast was excellent

indoor pool and laundry facilities available (you will need quarters though)

the shuttle bus service, the pool hours, and breakfast were excellent!

breakfast -- no food

they had laundry facilities which we needed and used

the pool was very well maintained

the indoor pool was fun and clean

no free breakfast.

convenient location. nice pool and hot tub, gym. pleasant staff, no waiting at desk.

shuttle runs to and from the airport every half hour, and multiple times through the day to the

this hotel had a wonderful gym and the restaurant was enjoyable.

you had to make sure you had breakfast early, as even the drinks were locked up by 930

breakfast was hot breakfast with lots of options (not the packed to-go protein bar, a fruit, and

breakfast was just ok nothing great

it was well worth the money. breakfast was fantastic! so many choices!

the breakfast was good and had lots of variety

clean rooms, nice pool, good breakfast and great location.

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room on site and the swimming pool was clean this holiday inn express will be are hotel

ran out of pool towels at night and closed pool early

we had to leave too early to have breakfast

and helpful and the breakfast was good and they had a laundry room on site and the swimming pool was clean this holiday inn express will be are hotel when visiting

was a fine property with a good layout but i didn t know the pet fee was 75 dollars , and i must have been allergic to something in the room because i woke up

all they did was give us free parking and late check out

breakfast, room service, corner room

you need more cooks in the kitchen

wish it had airport shuttle service all night.

above and beyond actions when the shuttle wasn't available

liked the location, went to the wrong hotel first and they were way too fancy for having kids there

great value, nice bed, clean, and amazing breakfast

pool was good too

i just wouldn't stay here without my kids because of the swimming pool occupied with kids all times

pet fee not advertised

pet fee here was outrageous. $75 for my first dog and $50 for the second.

pet fee 70$ no hottub

front desk gentlemen let me know there was a daily pet fee that i was unaware of due to the fact that i selected the

the swimming pool was really small and too deep for my little kids.

didn't like finding out at the last minute about the $25 pet fee

that it is a pet friendly hotel with no pet fee also really loved the family suite celebrated my wedding

hotel was clean, the internet was amazingly good, and the fact they don't charge a pet fee really is great

no pet fees was a huge bonus for us as we travel everywhere with our dog

i am willing to pay the extra $20 pet fee there

needed two connecting rooms for a family with special needs kids who love room service on a night before an early morning flight out of msp

the pool and jacuzzi

there were so many kids in the pool we couldn't

this is a hilton, but i definitely balked at those prices

pool was closed

cozy and quiet. great breakfast. not disturbed by other guest.

check-in and check-out, welcoming personal, really good breakfast

❤️ heated pool, whirlpool, gym, guest laundry

awesome breakfast and clean updated rooms! we loved out stay and will come again.

the lobby and free breakfast also liked the room flooring and sliding bathroom door

the price was excellent. clean and convenient. did a park and fly. very nice shuttle service.

was pleasant and had all the necessities, plus extras like a shuttle and a gym

thin walls or floors i guess (the couple above us has quite a good time from the sounds of it :( )gym was

our kids enjoyed swimming, and us adults enjoyed the hot tub.

shuttle i had scheduled in the morning was canceled at the last minute, but the offered to

was good, rooms were clean, beds comfortable, had a bar, good little fitness center, had washing machines/dryers and the restaurant food was delicious

pool and hot tub in working order. hotel upkeep is good

i loved the tea and kurig to make it the mini fridge and microwave came in handy and the swimming pool and hot tub relaxing

fact that you have to walk through the bar area to get to the pool

breakfast was always fresh,and kids love the fresh cookies and hot beverages offered in the lobby

they make my kids happy letting them stay more longer at thr pool

people didn't follow the rule about reserving the pool times.

pool wasn't open which wasn't posted on their website

bar is bad

we appreciated the inexpensive laundry facility immensely and the in-room appliances

no pet fee. free parking. great location. clean.

easy going and no pet fee

beautiful room. no pet fees.

staff was great from front desk to room service to bartenders and food servers

awesome hotel, great value, close to amenities and free parking.

breakfast. worst in years, both from room service and at club lounge

pool area was close along with gym no notice of closing prior to arrival disappointing as we booked

clean. good location. free parking

like the bar in lobby a lot

the fitness room was better than expected for a hotel

the breakfast was great

the snacks mid day and the breakfast was awesome.

breakfast and clean

our arrival back in msp the shuttle back to pick up our car was not operating even though it was in within the hours of

the shuttle driver was very friendly at 4am :) the hotel was clean and i absolutely loved the bathroom

the pool the kids loved it

the pool the kids loved it

loved that they offer hand wash in the bathroom, not just a bar of soap

the room was clean and ready for us when we arrived. kids loved the pool area.

came for an overnight with kids

breakfast had many choices and the breakfast staff were very nice and busy keeping

loved the location, cleanliness, price point, and room. a full kitchen- wow!

loved the room, the view, the pool, the gym and the breakfast specially the ladies at the kitchen very nice and wonderful

breakfast items were subpar!!

real bad service staff was rude it really made me feel uncomfortable treated my kids really rude

everywhere and the staff charged me a pet fee i wasn’t aware of and i put i had a pet in my reservation

the front desk, laundry and common areas

i liked the kitchen area the best

staff are very awesome,i like the kitchen it helps alot,i'd stay here again & again!

it was clean . liked the kitchen

nice room and pool. very updated.

breakfast

pool was nice and the breakfast was good

pool was nice for playing with grand kids

is our families favorite hamptonn in the state- clean, efficient and friendly staff and bonus breakfast is back and was delicious

nice amenities. room was clean. liked having a workout area and on-site laundry options.

location and continental breakfast

all amenities on including breakfast

laundry - i am sensitive to fragrance

alarm went off at 2am and i drug all my little kids to the car

bonus is that motel 6 doesn't charge a pet fee

lots of space, nice kitchen facilities, big bathroom, comfy space to sit in living area.

kitchen included everyday use items

lots of space, free laundry

our second time staying there and would do it again. the laundry service was great.

the free laundry washer and dryer was a great bonus for travelers on a long journey

i didn t eat breakfast.

convenient location, with a shuttle to the terminal

room service and very comfy beds

room service was 20 minutes late.

great location. no airport noise. clean. ok gym.

was so friendly and the breakfast was worth every penny of the stay

4 kids my husband and myself

no grab bars inside shower. kids yelling and the loud echos in the pool area.

we enjoyed the pool & hot tub as well

hotel was super clean, comfortable and has an amazing complimentary breakfast

close to the casino without paying too much

staff is so friendly and kind, room was very clean, breakfast waffles were great!

but then you walk two hallways to get to breakfast or pool

the kids had a great time in the pool area and loved the waterside

property was in a good location close to the casino in prior lake and lots of things in

breakfast was delicious and the employee helping with breakfast was awesome

the customer service was amazing, the pool was nice and warm, our room was cleaned everyday.

the pool, spa, and gym area were all clean

they also have a good variety for breakfast which is included

location, clean, nice fitness room, pool, hot tub

the man working breakfast,i think his name was werner, fantastic worker

all this while cleaning tables and sanitizing breakfast bar area

the cook was so friendly and funny and breakfast options were great and easy

didn't realize they had a pool and free breakfast!!

great location, and pool was not freezing so the kids enjoyed swimming.