comfortable room with two side table to sit; comfortable kitchen comfortable location

everything! from the kitchen to the gym free laundry and all!!

staff was really easy going and to top it all off you get free laundry

room was above average, good size laundry facilities, kitchen space came stocked with basic cooking pan and utensils

we were able to do an early check in & late check out

pool was a good temperature for the kids

and a laundry room

location was great and the hotel providing a shuttle service to and from the mall of america was exceptionally beneficial as we spent most of

friendly and helpful staff with great shuttle service to moa

the breakfast was nice

they had no shampoo, no laundry bag, no tissues in the room

breakfast and pool

room was spacious and nicely appointed. breakfast was great. shuttle was timely and pleasant.

the facility did not have quarters available for the laundry machines.

room was good and shuttle was good.

i had changes in my trip that required early check in and they were so kind and quick to help me

not offer free breakfast in morning although it does have an on-site bar and limited restaurant

it was clean and modern with a great location. the airport shuttle is also a huge advantage.

we love the lobby bar - to relax at the end of a long day - the bartenders are very friendly

loved the clean pool area

front desk gentlemen let me know there was a daily pet fee that i was unaware of due to the fact that i selected the

pet fee not advertised

pet fee 70$ no hottub

pet fee here was outrageous. $75 for my first dog and $50 for the second.

i specifically booked this hotel because it had advertised it had a gym, pool and most importantly a shuttle to the airport for my flight the next morning

they provide free shuttle rides

it was a plus to have the shuttle to bring us to mall of america

the room virtually has a kitchen with all that is included

shuttle to airport and mall of america

the room was spacious and with a sofa and mini kitchen area

the fitness room is quite complete and our granddaughter enjoyed swimming in the pool with us

real bad service staff was rude it really made me feel uncomfortable treated my kids really rude

with three small kids and use of a the kitchen a quick vacuuming on occasion would have been nice

liked that we had a full kitchen

we took advantage of the complimentary, full breakfast each morning

also so happy with the shuttle service to the mall—courteous and friendly—breakfast was perfectly delicious

i didn’t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

the pool closing at 10 was kinda a letdown. would be nice to have adult hours 10-12.

great location, clean and comfortable, shuttle to mall of america

pool and breakfast.

pool was not the greatest for kids, but not a big deal, wasn't there for the swimming.

the gym even had towels in a wine refrigerator, which seemed delightfully excessive

shuttle services were awesome and on time.

the internet in the gym did not work.

shower set up was such that it leaked water all over the bathroom floor making a pool to mop up after every shower

one room service breakfast was very good

is a fairly nice hotel but the parking was ridiculous and someone's horn was going off for one hour and no one seem to know how to

lovely hotel connected to the galleria great parking

quiet rooms, convenient parking, wide corridors with window, staff always helpful and cheerful about it

the lobby bar was a great addition

the pool was nice, i just wish it was warmer

food is great at breakfast and at the restaurant

, close to the mall of america , free shuttle to & from the airport & mall & the staff was

and it's a shuttle that takes you to the mall as well

great price! no daily incidentals. shuttle service was amazing.

was a fine property with a good layout but i didn t know the pet fee was 75 dollars , and i must have been allergic to something in the room because i woke up

the chef was very interacting and friendly. the other kitchen support were too.

think if you have to leave

quiet the view, room service, excellent food. i slept so,so good thank you

breakfast was complimentary and had anything you could possibly want room service was very

room was not as nice as pictures. wifi was horrible

gym is great - the pool is big

close to the airport and moa, great shuttle service!

friendly staff, to tub, pool, comfortable beds, great shower pressure, plenty of elevators short wait

front desk woman was super friendly and helpful! lovely pool and spa. fresh crisp bedding!

location , bar and restaurants, shuttle service

room service needs

restaurant ran out of kids meal options and had a very limited menu which was not healthy

the pool and fitness center were closed due to covid.

fitness center was very small

provide coffee and breakfast in or near the lobby.

the website says the shuttle runs every 20 minutes starting at the top of the hour but they never showed

i didn t eat breakfast.

room accomodations, location and bar ambiance

of the equipment in the gym is broken, and there aren't any options for a hot breakfast which is strange since they have a

they misinformed me about the pet fee

the kids enjoyed the swimming pool

the kids enjoyed the swimming pool

appreciate the shuttle service but be warned that best if you schedule a day ahead

the desk staff and the shuttle diver were very helpful and friendly.

kids and myself especially loved the pool area for some good swim time before heading home

pool temp was nice

they have a great selection of breakfast items, free shuttle to the airport and mall of america

breakfast food ran out several mornings

too many kids in the pool but it is a family hotel so it is to be expected.

arrived a bit later than expected, but they gave us a 2:00 pm late check out which was nice

it was somewhat outdated, but it was clean, room was in good shape, pool area and exercise room was nice

hotel only had a shower so no baths and no hot tub in the swimming pool area

pool was basic but kids enjoyed it

modern clean and efficient parking great bar and restaurant,w tvs at your booth for up close game coverage

shuttle to mall of america and airport

the bar was to to close to the eating area

clean and comfortable with friendly staff. enjoyable pool and hot tub.

pool area's lack of privacy from outside guests

that the pool and hot tub were open. the room was clean and nice.

small pool

24/7 fitness a plus. room was quiet and comfortable.

it was clean, the pool and hay tub were great

i loved the tea and kurig to make it the mini fridge and microwave came in handy and the swimming pool and hot tub relaxing

was helpful with being understanding about kids being hyper ,driver on easter got us to lightrail to make it from

very nice bar area with seating

that it is a pet friendly hotel with no pet fee also really loved the family suite celebrated my wedding

i am willing to pay the extra $20 pet fee there

hotel was clean, the internet was amazingly good, and the fact they don't charge a pet fee really is great

didn't like finding out at the last minute about the $25 pet fee

no pet fees was a huge bonus for us as we travel everywhere with our dog

beautiful room. no pet fees.

easy going and no pet fee

no pet fee. free parking. great location. clean.

were kids everywhere

thought that room service was a given.. apparently you have to ask

gym was great and includes free weights and medicine balls

many options on the free breakfast buffet

breakfast was awesome

disappointed no smoothies on the weekends. kids were very disappointed

loved the hot breakfast

the entire staff is amazing! everything from our room to the bar was perfect!

the bar is awesome, and the bartender was fantastic

awesome lounge/bar to hang out in

a small snack bar would be nice.

loved how they had a bar on the first floor with games

ran out of pool towels at night and closed pool early

the breakfast was delicious and was enjoyed by all, and the staff allowed us to swim in the pool for a short while after we checked out of our room

location was perfect. the hotel and room were meticulous and breakfast offered was great.

this time however we took our grandchildren swimming and the pool was very cold

breakfast was not what we expected

breakfast was simple but adequate. staff very friendly

breakfast was just ok nothing great

limited seating for breakfast.

you had to make sure you had breakfast early, as even the drinks were locked up by 930

the breakfast was good and had lots of variety

the pool was close ud83dude41

have stayed here many times and we always enjoy the nice warm pool, the cozy rooms, and the good breakfast

the snacks mid day and the breakfast was awesome.

staff were excellent, shuttle service was excellent. nice functional gym. coffee

breakfast and clean

the breakfast menu has not been changed

no pool available

no breakfast - covid!

t that they can change

was clean and big, however it was dated and was in need of upgrades to the the kitchen area and bathroom

pool is good and the gym is good too thanks guys

the staff the bar the lobby

the pool

gym, staff, restaurant.

kids and i loved the pool was a great place to be and warm!!!great place would go again.

everywhere and the staff charged me a pet fee i wasn’t aware of and i put i had a pet in my reservation

the front desk, laundry and common areas

the location and kitchen space

the fact that it had a built in kitchen that was great

i liked the kitchen area the best

only thing i would have against the hotel is the 25 dollar allowance for breakfast

kept the kids very happy

the pool and sauna facilities were nice, and it was very conveniently located next to the convention i

ok if you have kids but not great if you were going for an adult weekend and wanted to use the pool area

we had the best room service breakfast everything was cooked perfectly

room service was prompt, room was very clean

our kids were obviously bummed, but i am thankful she took initiative to get it cleaned up

location. staff. 24 hour room service.

no table in the room to eat our room service

the hotel didn't seem to be a good environment for kids

better breakfast the bed is great but need more space and room and the laundry is to much and need to put coin laundry instead of the

alarm went off at 2am and i drug all my little kids to the car

morning breakfast

they stayed breakfast earlier when had to be at airport by 5:30 and breakfast started at

very clean. friendly stuffs. breakfast. big room.

room service was great, as was the spa experience. it was a perfect in-town getaway!

the attached abreva restaurant bar had a wonderfully friendly and expert bartender, sully

for the price, i think the spa facilities should be included in the price.

hotel has a superb gym / athletic facility, in part due to its joined location with a residential facility

the food in the restaurant and speak easy bar was exceptional. the service overall was fantastic

italian restaurant and bar was nice to have in hotel

no vegan options at breakfast and the bar closed early

for breakfast, we decided to eat at the restaurant in the hotel, and i'm super glad we did

breakfast was really disappointing`, we would never have breakfast there again

breakfast was great and included in our booking ($50 voucher each day) for breakfast in their very

it is right off the highway and it is pet friendly

the free shuttle to snd from moa.

great breakfast and night staff.

breakfast was basics. bread , muffins, yogurt .

the two men that shuttled us to the mall of america were great and had a lot of knowledge of the surrounding area

good gym and pool with excellent opening hours. clean and good atmosphere

, considerable used room service items and food delivery bags in the hallways)

the gym was a great amenity. lots of equipment to work with.

stored our luggage for us until after our gymnastics meet and we were able to keep the car parked until we were ready to leave

vibrant restaurant and bar on main level

really comfortable and spacious, lobby, gym and laundry were also nice and convenient

suite, kings bed, nice coffee, perfect house keeping, bath tools terrific, gym

really comfortable and spacious, lobby, gym and laundry were also nice and convenient

good gym.

therefore, the shower curtain would slide down to the middle of the bar and then water would spray out both sides of the curtain and soaking the floor

price, parking and pet fee was the best i found in the downtown area.

loved that the pet fee was only 10$ & the little outdoor area available to take out our dog

the kids enjoyed the pool

room was overlooking pool and it was game weekend so there were guests at pool and in hall we could hear

kids loved the pool area

no room service or restaurant service after 8pm made it impossible to get a snack after the baseball

great location, rooftop observation deck. good gym. clean.

room service was excellent

rooms are small with basic amenities, no room service and the ice maker on my floor was broken

gym was 'so-so' for a 4 start hotel & piped music way too loud

the bar and restaurant. nice spacious room

breakfast was delicious and they had table shuffleboard and pool available

wished the hotel bar wasn't under construction.

of a crappy shower, no internet access in the gym (including on the networked machines themselves)

above average gym

gym needs to improve as well

i like that you had your own kitchen and livingroom

the breakfast items were very good, it should be offered longer in the mornings

two-room layout gave me and my son privacy. public areas were clean, breakfast was very good.

very nice kitchen

parking. tiny pool. had to sign up for pool time.

and the amenities including, pool and fitness center, as well as breakfast

location was great, room was very clean, pool was enjoyable.

and the amenities including, pool and fitness center, as well as breakfast

bed comfortable, location proximity to where my course was, early check in

breakfast ms were delicious

breakfast snd services were good also the lights on bottom of bed very good for seniors the weekend

valet kind of expensive got breakfast room service order wrong

amount of space in the room, it was a living room with its own bed room) for me, my love and my 2 kids with my pup(90lbs)for 118

bar staff down in the lobby were kind of rude but after speaking to the manager she assured they

staff were wonderful; mandy @ reception and randy @ the bar are the best

love the location and the vibe of the place. great drinks at the bar and great people all around

modern, clean atmosphere. cool bar concepts

nice bar in lobby, tv's, games, etc

had to go the bar to get a bucket of ice

is a beautiful historic property with a bar and restaurant

ask for kaykay or ali g at the umbra bar rail

the room; bar/restaurant closed early; nothing in the room to tell us about hotel services like room service, where the fitness center was located, etc

stayed on a second floor with a room looking inside and the music from the weekend bar was too noisy

and room service offering gym is small and not well equipped

dog was able to stay with us when we needed him to without extra fees because they don't have a pet fee

place was in a great location and had a fun bar with a great atmosphere in the lobby area

the pool doesn’t work, nobody notified in advance

loved the pool and the

the bar was cheap and convient for staying in on a cold night

loved the shower the bar was very nice (didnt try the food or use gym)

wish the gym was better equipped and there were more choices for breakfast & bar selection

the gym looked nice, though we didn't try it out

i loved the gym and the comfortable bed

from the lobby to the room with the view of the city and the gym

very cool and interesting vibes in each bar and restaurant

pay for wifi? really?

very helpful with us when we got there late with kids

i arrived at 12:30 midnight and did not feel safe as i had to stand outside in the cold with my kids to gain entry room was too small wasn't what i

staff was exceptionally friendly bar rufus food was delicious

no pet fee.

and my kids got bed bugs from this location i literally paid ---$ for me and my kids to be ate

hot tub is nice and pool is a good temp as well

the property has a nice hot tub, decent sized exercise facility and a pool and a good bar for happy hour

had hoped that hotel bar bar area was still open but the staff gave of plenty of alternatives with directions and was

in the bar area was very rude about our group using chairs from a near by area ( that was not being used

valet would be nice. cooler bar area

great little bar and location to some other great restaurants

internet should be complimentary, the gym was really small and didn’t have pool or sauna

hotel bar and restaurant was also closed due to low occupancy (due to covid)