the work out room was , the pool area was good, nice dishes.

breakfast

good breakfast, near shopping and food. vercillies pizza was great. staff very friendly.

the staff was really friendly and helpful. the breakfast was amazing.

clean. good meals. kitchen facilities.

the breakfast was plentiful and delicious

the breakfast left a lot to be desired. either improve it or eliminate it.

i liked the inside room kitchen set up

breakfast was great

comfortable bed, nice kitchen, huge bathroom

nothing fancy about it but a great value that included breakfast, a small refrigerator and microwave

oh & there’s breakfast comps available

it was cheep accommodated early check in

safe property clean, rooms was nice and big great continental breakfast

enjoyed the pool area, staff is always friendly, maintenance is always looking for improvements

i like that they have a pool and basketball court

the pool.

was very upset that the pool was under maintenance

easiness of hearing conversations outside room (though typical for this type of hotel) and the breakfast didn't seemed to get restocked after it's initial opening

pool closed at 730 but it said 10p on the app

the pool was closed.

breakfast was good and the room was clean and comfortable

pool didnt looked like it hadnt been cleaned in a while, saw a bag floating in it and some leaves

big room, almost full kitchen, it's a great place to stay!

the room had a kitchen but lacked items like a can opener.. front desk didn’t have one either.

my kids liked the slides in the back and was near a small park (didn’t go because of the

laundry facilities, cold water, well stocked vending machines

huge room with kitchenette,clean,good service, laundry facilities outstanding

pool size was small

this hotel is newly renovated, clean, quiet, great free breakfast and great valet parking

love the coziness of the hotel, staff very nice, valets very very nice, breakfast great, area quiet

great pool for the kids, awesome breakfast

lovely pool for relaxing on a hot day

staff wasn't very helpful. facilities were, for the most part, dirty.

the hotel bar and restaurant food and drinks were awesome

the room service was great

there wasn’t an indoor pool

everything! aj at the bar was on point...drinks were expertly made....room was quiet and comfy..

breakfast was adequate and abundant, dinning area was large and spacious and clean

great range of breakfast items and

no resturant no room service no movies to rent on pay perview

breakfast buffet had plenty of choices.

room was near laundry room, ice room and sitting area for our floor

there was a good bar a short walk away with a wide selection of craft beers and good bar food

great breakfast, comfy room and quite nights sleep a bonus

breakfast was an adventure every day

location ..ambience breakfast all fab

as a solo traveller, having a serving bar and food for the evening would be good, but there are plenty of places around that are

on site laundry

due to the virus, no pool, breakfast ,or gym was, available.

our room was located just off the pool

pool and gym were unexpected

the hotel, staff, restaurant, pool and spa .

that included one free sparkling wine at the hotel bar and use of a gym, but as i was only staying one night, i wasn't able to use them

bathroom fan, the shower being a little hard to figure out and maneuver, and some noise from loud bar patrons coming down to use the elevator to the rooftop (which is currently broken)

the street car stops right in front, they have a great bar with live music every night, the jack rose restaurant is amazing and the rooftop bar was an

needed to borrow a phone charger and get late check out

it met all of our expectations. wish we could have ordered speciality coffees in bar area.

the hotel is pet friendly with one time pet fee of $50

requested a quiet room also, an early check in

room service breakfast was delicious and fast

for instance, we had to call the front desk for room service since the room service line was

not clean the room, and dumped 8 towels in our room instead which was a tripping hazard for my kids in the bathroom

and practical gym, amazing care and service by staff (thanks to jessica and brandon)

decor, wonderful staff, great amenities - gym and pool were fabulous

beautiful place spacious room and access to pool and common place . helpful staff

pool, social club and accommodations as well as ease of check in

for in house food and drink and the rooftop pool area was great for a mid day or evening to

staff were excellent. gym good. spacious rooms.

gym was 24hrs which was nice

it was be nice to have a breakfast restaurant

excellent room, good gym, nice bar to get a drink in the evening

gym needs improvement

pool and hot tub were excellent

the pool was relaxing. the bed superb and the couch comfy.

we loved lounging in the pool and patio area

little too cold to fully enjoy the pool and hot tub just means we'll have to come back in the warmer months

the pool area was so cute

very bland, no bar or longe.

room too small staff at breakfast was rude

great staff and a good breakfast.

i also enjoyed using the gym and i like its location since i could walk to all the main attractions from the hotel and the

gym close to convention center price

maybe, a checklist of all the amenities- pool, spa, gym, vue, surrounding sites within walking distance, etc

chandelier bar and chemin de la mer beautiful, accomodations very contemporary and stylish with clean look and

pool service was fantastic

the location was good not in the center of downtown and close to the casino and shops.

spa one of the best i've experienced particularly the eucalyptus cold mist

did some tv channels)

requested early check in prior to arrival and didn't get our room much earlier than 4 pm

i told them i was well aware of the charge and would only like to lay my head down with my two kids under 3

nice and conversational, location was walking distance to bourbon, jackson square, and harrah's casino, as well as a you of bars and restaurants with great food

clean room,good wifi, and great service

hotel is in a great location within walking distance to the aquarium, harrah's casino, and directly across the street from mother's restaurant

excellent lobby and bar

pool was very small (only an issue because a pool is a must-have for kids on vacation

great location for walking to aquarium, insectarium, outlet mall, and casino.

the staff was courteous and friendly; location was the perfect spot to walk to river walk, mall, casino and popular streets

the french quarter, frenchmen street, the cbd and a host of restaurants, shopping, bars and the casino

great staff and service. very clean. beautiful outdoor pool. excellent location.

room was overall clean, my kids weren't aware the snacks were not complimentary so they opened up and ate a small jar of

coffee bar was so convenient for light breakfast and coffee

randall at the bar was great

gym was very minimum

free wifi unless you are a member of hilton honors

outdoor pool is cool.

never receivedany room service for a 3 night stay.

gym. hotel this big should have a better gym.

location! accommodated us for complimentary early check in

there isn't any guest facilities bar a printer

the phone representative lack of help when the process didn’t work, such as assisting in an early check in, saying i could only do it through the app

the bar soap was only good for two days

they allowed us an early check in and stored our luggage

be fantastic if it had a bar and/or cafe/bistro/or room service

quiet inside and a refreshing pool to cool down

we traveled with our college kids and we were able to all be on the same floor, which was great

guests were being very loud at 1:30 in the morning at the hotel's pool

the bar should be open at 11. coffee downstairs should be complimentary.

no pet fee is great, location was a bit out of the way, but walking distance to where we wanted to go

the staff was all very kind and helpful from the valet to the bar staff to the front desk

to find us adjacent rooms, even upgrading one of our rooms, so that we could be close to our kids

view of the mississippi from the lobby bar is awesome

great location and elegant venue. live music in the lobby bar was great too.

would be cool if the pool was open later in the evening.

location close to everything ( french quarter, canal st, riverwalk and the casino, renovated hotel, everything is very clean

there were no breakfast options during weekdays

however, they free coffee at the end of the bar every morning was better than any other coffee i had in town

i loved that the pool was heated

went out for breakfast. good location

room service could be open later on weekends.

unfortunately we could not enjoy the bar and restaurant due to covid, but hope to un the future

really at all, but i like my food really hot and i felt the breakfast food (on cold plates) could have been a bit hotter, but that is just a personal

great location and wonderful suite. love and bar were really cool. live music both nights.

room service only limited hours.

restaurant and bar seemed popular; only had breakfast

we wished the hotel offered breakfast.

gym

wish the bar would have been open a little longer

staff did not honor my request for early check in and once i was allowed to check in, i was given a standard room instead of the room

the bed was very comfortable. nice friendly staff, and room service was great.

nice staff, gave me early check in when i wasnt feeling well at arrival.

the hospitality, the food and the bar tender was on point

bar area seemed to have some gnats

bar listed in amenities is used for special events only, rates listed on booking

site, no ice (they would call the hotel down the street and have it deliver 45 minutes later), no bar (like advertised), not even a soda machine or snack machine on site

a bar downstairs and access to the pool table would have been great

noisy, the bar downstairs had a burlesque show going on till midnight and you could hear everything

nice, very small (18 rooms), and lobby next to a very noisy bar

staff, pool was an added treat

hotel - rooftop pool, bar and cafe area downstairs

guitar in the room, large bed, fast check in/out, helpful staff, fast enough wifi

great room service

the black tile and lack of grab bar was scary for her

other amazing little touches were the beautiful speakeasy bar only available to guests, a gorgeous wine and cheese spread in the evening, and delicious

moreover, the breakfast experience at the blue room was marvelous

coffee room service and treats for evening

pool not at same hotel but not sure if that was a covid situation. :)

friendly staff and delicious breakfast

pet fee and several homeless sleeping each night in alley and nearby park

pet fee is too much

selected this hotel for the pet friendly and parking included in my package

no room service due to covid. pool closed due to covid

no breakfast

location no pet fee room size comfortable bed concierge friendly elevator room view ( canel st.) (-)started charging $75 for pets (-)pet fee was $75 which seemed high. (-)travel with a pet and am happy to pay the pet fee to assure that the rooms are clean

after the concert when most restaurants in the vicinity are closed they had a taco bar set up for a reasonable fee

i had to leave and stop watching the game with my kids

food brought up, kids did enjoy the pizza but my salad was not

the carousel bar was closed!! but ita ? ? s not their fault.

the heated pool was awesome for the kids

size of the swimming pool

the room service magnificent, the staff very helpful and gracious, but the room size was soso

downloading the app made it helpful to order room service or anything else we needed, as the tv was supposed to be used for all that

the pool was small