pool and parking a bit too far

the shuttle that takes you to town and picks you up is great.

breakfast was delicious, very nice variety, friendly staff

did not try the breakfast

however, the staff were always available to help with a golf cart and a an extra pair of hands

was very professional, we arrived late at night, we requested a late check out so our bay could sleep his nap in the hotel and we

for kids who were super hungry they have readily available fruits in dining area that was such a

outside pool and hot tub

the complimentary shuttle service provided by the hotel is superb for getting around

breakfast was great. staff were efficient and friendly. room was comfortable and well appointed.

homeless person was washing their sleeping bag in the hotel's laundry room

complimentary shuttle service provided on request, but easy

almost sadly, after telling the room service people every day of the poor quality of the coffee, the last morning we went to velvet

very beautiful location amazing view, room service was great and very professional.

i was shocked with how we were treated, with our butler, the concierge, the spa staff

room service 24 hours a day is great

the spa staff is amazing- josie did an awesome job

room service was delicious

the proximity to the supermarket was really convenient as was the shuttle service to and from the airport

breakfast sandwich was great and the service was friendly.

it's pretty centrally located so walking to every bar and restaurant is a breeze

liked that the hotel provided us with shuttle to and from highlands, which is much better skiing are than at aspen ajack

free shuttles to and from the airport, around town and to aspen highlands

free mountain bikes and free snow bikes (with free helmets) were made available to me and my kids

lacking breakfast option - for the amount of money we paid per evening, we expecting even a little more

would have been nice to have a later breakfast available

including the staff (specifically josh and elliott) who retrieved a credit card for us from a bar in town and brought it to the airport in time to get our flight

improve breakfast selections and extend time available for snacks.

lunch by the pool could be better

for example, the outdoor pool bar and kitchen were closed the entire week, the onsite restaurant was closed, and there was

great location, beautiful bar/ restaurant/ hotel, and great pool/ hot tube.

spa was wonderful as well

waitress at breakfast was really poor

location service interior super clean shuttle bus

the lobby and bar and restaurant are all in one big open space

the breakfast; it had much better options than typical u

i appreciated the free shuttle service to and from the airport

location, breakfast, staff, free shuttle to the airport.

i wish the pool was bigger

room was exceptionally large, with great kitchen facilities, very comfortable bed, excellent climate control, and excellent complimentary

hotel is new, super clean, rooms are very spacious and have a small kitchen

breakfast was wonderful, they opened early due to an early start for the soccer tournament

and the breakfast is very good too

the pool

the pool was pretty gross filled with bugs and debris

the shuttle service to/from jas aspen festival was most appreciated too

nice room. nice pool & spa.

the gym was excellent

location perfect. liked the ease of using the laundry room

lobby work spaces, large gym, great food

the gym didn’t have a variety of different machines ( mostly treadmills ) the outdoor spa is not

good amount of gym equipment

the gym and equipment is top notch

stayed in eagle for a climbing comp and the gym was easy walking distance

very comfortable, easy parking, ample breakfast

served a bag breakfast,water an apple, granola bar and a pastry the size of a golf ball,it was

could have had a men’s shower in spa area

a few days of skiing, it was wonderful to be able to go for a swim, use the hot spa and sauna

no breakfast, but company not yet allowing it

when we got in our room, we found someone else's dirty laundry and garbage in our closet

breakfast was good. room was spacious. front desk was helpful.

laundry facilities available

poor prepackaged breakfast

the pool and hot tub are nice

enjoyed using the pool area but was disappointed to see that some inconsiderate people were taking glassware,

beautiful hotel, loved the pool area, great location and comfortable beds

pool was not heated and the kids were very disappointed because it's advertised that they could

enjoyed the hot tub & pool