we loved the coffee they provided and the small kitchen

the shower was impossible to regulate the plugs were weak and didn't work at most of the time the laundry service was very bad

there was no hot water in the kitchen for washing dishes

hot water in the kitchen and bathroom sink, only in shower, so i had to wash my hands in the shower, was not very

great rooms with kitchen, comfy bed, and hammock on balcony

they also clean and dry your laundry if needed for an extra charge of 10 usd

i went to ask about where i could have laundry done, and within a few hours they had done it for me

note: there is a laundry service just up the road beside the grill restaurant

i think the breakfast need to have more opcions

gardens, offers many options to have a great time in couple or family, including a temperated pool, golf and mini-golf courses, tennis and soccer fields, among others

the food was great and the spa and indoor pool

poor wifi signal in my room

decent gym plus indoor/outdoor pool

first night we arrived after traveling and wanted to dine in the hotel restaurant, but both the bar and the restaurant were fully booked for a private party

the bar staff set up a large screen tv for my husband and i and another couple to watch the super bowl

gracious old hotel which was newly renovated. lovely gardens and fabulous bar and restaurant

elegant rooms, wonderful staff, excellent dining with indoor/outdoor seating choices, lovely wine bar to sit around the fire in the evenings

late check out was available

great laundry service - they have a drier so it can be done quickly

the breakfast was amazing also

decent wifi

wifi quality was poor in some parts of the building

fresh towels and linens every day and a simple but good breakfast that was included

breakfast, really nice building, friendly staff

breakfast was quite ok but nothing special

the staff, the breakfast and the price.

the service was very kind and accommodating even when we arrived late for breakfast one day, the staff still made sure to prepare something for us

breakfast is served only from 7:30-9:30, which is late if you have morning tours booked or want to

com had not added the kids ages and she was super helpful is adding them

loved the honour bar too

the stairs were a little steep, but i appreciate the loft for the kids

the room had everything we needed and the bar area in the louge/patio area was great

com had not added the kids ages and she was super helpful is adding them

was told that i can pick up my laundry at 6-7 then i came for pick up and i should come back at 8 (we already wanted to go to bed

there are plenty of bathrooms and they offer a laundry service for 8 $

staff is really nice and they can arrange everything you need from shuttle to volcano to same day laundry

great laundry service

then we went back to have a drink at the hotel bar and swim in the pool & hottub

breakfast is included and is served in the restaurant with a beautiful view

beautiful location and excellent breakfast. my favorite tortillas and white cheese

pet friendly, beautiful views, wonderful surrundings, friendly staff, excellent breakfast.

breakfast is ok but could be more complete or include more things.

breakfast was excellent