pool was not open

kids running in the hallway and knocking on our doors. this all occurred after midnight.

specials, quality, comfortable bed/mattress, clean linens and towels, mini frig in room excellent wifi

there were no usb charging ports, the wifi was incredibly difficult to use, and for the short time i managed to stay connected, wasn t

i loved the view. the side facing d.c. is perfect. the gym was really nice as well.

kids like the little pool and breakfast

that was a bit frustrating for the kids to be required to sit out of the pool for so long each hour, even

kids like the little pool and breakfast

really like the property it was very clean, didn t smell, the staff very nice, the breakfast was excellent, it was like stepping in ihop i will recommend this place to anyone and

good selection of breakfast items and the kids loved the fresh cookies every afternoon

the room seemed like an apartment with kitchen and living room

lobby, kitchens area for breakfast was great

comfortable, free breakfast, cleanliness and staff was very polite and professional.

the hotel was lovely but we weren't permitted to play pool on the gorgeous pool table in the lobby because of covid 19

breakfast only offered pork meat products

breakfast finished 9:30 too early for me

wasn't to fond of the breakfast just coffee and granola/muffins isn't very diverse not everyone likes those maybe cereal

location worked on my favor, not for dc but alexandria; the hotel was perfect for me, the kitchen was full as well as the equipment provided for me, and the staff was friendly the few times

a charge to have a coffee pot in the room which website says rooms have kitchens with all amenities

laundry room available

very friendly stuff. nice breakfast.

no breakfast

breakfast is coffee and juice and packaged muffins

the breakfast is amazing but a green fruit, lime, cucumber can be add in the

breakfast was closed at super 8

parking and reasonable pet fee

location and laundry

staff and manager. smell in the room and dirty laundry place.

the breakfast was not good a little muffin with coffee not like i was expecting

cleaned only once every seven days, laundry room dirty, 4 of the 6 dryers were out of service, the room refrigerator lukewark, not

not enough breakfast food, due too the high vol... of guest

very friendly staff. large rooms, good breakfast.

they had laundry facility

breakfast , food , staff our stay in general the accommodations they prepared for us simply

staff, breakfast, gym, clean

have daily room service, our shower was very narrow, bistro very expensive, wall electric socket for charging

no full restaurant, and limited bistro hours(three). a bar in the evening would be enjoyable (+) a snack bar counter with bar (-) the bar was not open in the evening time which would have nice but understandable with everything going (-)better breakfast bar with longer hours. (+) bar opens late and closed early (-)bathroom tub area needed repairs. food bar doens t open until 6 am for breakfast. (+) no bar, no restaurant, no pool, no shopping, i had to ask to have my room cleaned

staff very accommodating and let us into a room for early check in with no extra charge on thanksgiving day

work out gym, breakfast, staff

the gym facilities could be improved as pretty much all the aerobic machines were not in working order

location, free parking, reasonable pet fees and the staff is always pleasant

was advertised no pet fee

2) the pet fee is affordable 3) the staff is alway really nice; from the front desk to the ladies in house

we got lied about breakfast wokeup early to early told us no breakfast and if we want we can have room service

they have a bar in the hotel.

the way the clothes’ hanging bar was affixed in the closet was poorly set, so the closet door could not close

we came in it was very clean and neat, the kitchen i was surprised about

wifi was barely fast enough to stream netflix, but not bad for free

bar and restaurant was closed due to lack of communication from the staff, there was no menus

problem falsely claimed to have a happy hour and a bar and grill

was some room service tray in my room when i get there and i was not sure if the bed was change or not based

shuttle and clean room

the breakfast was amazing and the location was perfect.

rooms big and clean. breakfast was very good

good cardio equipment at the gym

nice gym if all things worked

this is a wonderful place to stay. love the pool and hot tub.

from the staff, to the early check in , to the late check out, to the proximity to the train station and free trolley, to the amazing free

from the staff, to the early check in , to the late check out, to the proximity to the train station and free trolley, to

bar was closed before 1 am on a saturday night and there was a manager who from the moment i

the gym and staff were fantastic.

nice hotel with a gym, good restaurant, good location

gym was lack luster, price didn't match what was online at all

on premise gym was slightly below par if you need a real health club facility.

room was very clean and appreciated the variety in the gym

location and early check in

great service, early check in

upscale, exceptionally clean, rooftop area, gym, and very polite staff

we were there - before the breakfast was fully put out, and staff offered to go get items for the kids so they could have breakfast

app doesn't work for other areas were key is needed (late entry into building, gym, upper deck) and had to get physical keys

the spa was great, the location was amazing and the room was clean and comfortable.

more/better trained staff at front desk and room service

i loved the spa that was downstairs, as well as the room service

enjoyed my stay at kimpton lorien hotel and spa in alexandria, va

they also had a room ready for early check in so that we could drop our bags and freshen up before heading out

we were also happy to have the amenities including breakfast, kitchen and laundry room

friendly, accommodating check-in and ability to get late check out

we were 4 rooms of families with kids and they put us together, allowed early check in, allowed the kids to

kitchen amenities give you more control over your traveling experience

the free shuttle service of up to one mile from the hotel was enjoyed

gym was open and staff was very positive attitudes

very clean room, stylish decor, welcoming staff, airport shuttle.

the hotel does not have the option for breakfast - there is no kitchen or a space for a full breakfast spread

the hotel also provides a shuttle service that can transfer guests to 23rd street as well as the metro station nearby

outrageous parking fees. coffee bar could remain open all day.

are soooo comfy, like sleeping on a cloud & breakfast was absolutely delicious ud83dude0b

the morning breakfast was worth it

great for parking and going to airport. great breakfast buffet too.

shuttle to the train station

the shuttle bus driver was extremely helpful in getting us to the right spot at the airport so we could

shuttle to and from the airport metro was very convenient

staff also at the breakfast buffet were attentive

the waitress at the bar had no idea what she was doing, no parking, people were very rude

they had a gym the bar was nice.and the room was big and clean with a comfortable bed

loved the free shuttle to reagan airport/metro and was so surprised that the luggage storage service was

great -- breakfast a bit expensive but location and hotel is excellent. and the gym is amazing

my sister friend and i did not have an opportunity to order room service nor visit the hotel restaurants, but the parking was commendable

laundry room

room service charged an additional fee to deliver to your room

to find out times of the shuttle

is no shower in the pool room, so you need to shower at the gym and then walk

th your wet swimming clothes) to the

well-equipped gym

gym equipment needed upgraded

more gym stuff

, i hope this is something that you guys can work on , also the laundry is very expensive

clean, comfortable and close proximity to airport with shuttle service.

- airport shuttle available essentially on demand - ample electrical & internet

gym and room was nice

you are going to have laundry facilities, you should make it easy for guests to get quarters

airport shuttle, buffet breakfast and comfortable bed

convenient location, cleanliness, hospitable , food was excellent. excellent gym!

close to the subway station - their shuttle runs very frequently - friendly staff - free breakfast

close to the subway station - their shuttle runs very frequently - friendly staff - free breakfast

i was happy about the shuttle to the airport

i asked for an extra blanket and pillows and room service never brought them.

stay there because of the neighborhood and how close it is to the metro station (especially with kids)

my kids wanted a pool lol.

everyone from front desk to room service and food service was great

i asked for early check in and they accepted my request

maintenance staff held elevators for people, jaun carlos at the bar was great

they didn't have wifi

room service/food no microwave in room staff was rude when i called to ask about the shuttle

no wifi

wifi was not free

they provided a shuttle to the hotel

we liked the free shuttle bus to dca and the walk under the hotel to the subway

they had a laundry room which was awesome

needs a new gym and guest rooms in the capitol tower need renovations

the hotel sits above the crystal city shops with restaurants and starbucks, airport shuttle service, short walking distance to metro via interior corridor

they also have a nice gym facility

the gym was nice. the rooftop was well equipped. nice laundry in unit.

clean, bed and couch very comfortable for sleeping, great kitchen, quick response to probably with cooling, wonderful value

roof terrace with pool

the lobby was kept spotless, however the upper floors were not kept clean or the gym.

the bar tender cynthia was excellent, and very pleasant

location, facade, bar area and most importantly the people. all the staff was outstanding.

the location is excellent. comfortable rooms. excellent staff and bar area.

the music in the bar and breakfast room was always awesome

friday night bartender ignored us so long we left the bar and went to the liquor store.

early check in!

the bar and sitting area are modernly designed and beautifully furnished

staff are phenomenal, especially eskedar at the front desk, the bar staff and the bellman

the bar was a plus as well with lots of sitting areas

the bar and gym are also nice

the bar is absolutely gorgeous and the bartenders make some of the best cocktails i’ve ever had

the parking lot is well lit and i liked being able to park my truck right

location, friendly staff, and shuttle services!!

the complimentary shuttles to the metro stations and the airport were very beneficial

friendly staff, evening manager's reception, free hot breakfast, omelet bar, free internet, close to blue line metro station, safe garage parking (free)

comfy. great breakfast. aesthetically pleasing

the breakfast was great! comfy bed with perfect ac

friendly staff, clean, and no pet fee

gym was closed

a night away from the kids and it was ruined

close proximity to regan national with complimentary sheraton shuttle to and from!

would have been nice to have a shuttle to downtown alexandria, airport, etc

amy at the bar was a great host, very friendly and welcoming

very conveniently located in downtown with just a short walk to local bars, restaurants & shops

loved the roof top bar and enjoyed breakfast at kiln

loved the rooftop bar in the evening

we took advantage of the rooftop bar and it was lovely with sweeping views of old town

our stay - special thanks to mimi, she offered us all the required support, specially asking for late check out and keeping our luggage in safe place - special thanks to nahid for her great

like the breakfast selection and dining area

pool was not open.

was great , breakfast , gym , staff

breakfast, the size of the suite we stayed in, having the kitchen area.

also the website didn't say pool was closed due too covid so wasn't expecting that, kids were disappointed

i do not know why breakfast is not included, in such a business attractive location

to find street parking on the weekends, close to metro and major highways, complimentary wifi

friendly staff, wifi worked well, good location, no complaints

proximity to metro system and shuttle to and from airport

the value for the price and the airport shuttle

the time bar closed

wife and i got in early (around 8am), i was really tired and asked if i can do an early check in; without hesitation, (+)early check in

asked for a wine opener and was told to contact room service i contacted room service they sent me somewhere else i was a

how it had the bar downstairs and how you can order food within the hotel.

our breakfast was superb, our room was restocked and cleaned daily

friendly and gave us some extras when we told them we were just having a night out away from the kids

breakfast at the king and rye was delicious and satisfying

no bar after 10:00 pm

beds are too small ! we were there with our 2 kids and the 2 beds in our room were full beds!

the pool could be warmer

our stay was good. we were able to request an early check in. customer service e was good.

breakfast was very good and our grandson loved the indoor pool and gym

the (indoor) pool is small but a nice size too

friendly staff, clean property, gym and swimming pool

stayed here for a week with 2 young kids

the nighttime restaurant bar has chicken wings and pizza - frozen pizza heated

the large bar area because it was perfect for our large group to meet and visit.

i ordered a kids meal; i have a medical condition

so the next day their idea of cleaning was to haphazardly throw the bedspread up sort of like my kids did

and the gym facilities were nice

like a nice little nook with the layout that added privacy, room was clean and well maintained, kitchen was stocked with helpful items

amenities included complimentary laundry facilities, which we appreciated since we stayed for six nights

they have a laundry and small gym as well

the laundry facilities were a bonus for sure

staff ever so helpful with directions and late check out

the in-house laundry and kitchenette were convenient for a family

complementary breakfast, kitchen sets, sofa very comfortable.

the quality of free breakfast exceeds my expectations.

different options for everybody, also loved the evening mixers, rooms were very clean, little kitchen was well stocked and grocery stores were only a short walk away, also there was a starbucks

they misrepresented the pet fee by $100 and the 15$

pet fee is a bit much for one night.

hotel was average but not a good value for people traveling with pets or people who need to park because they also charge a parking fee

the $100 pet fee is outrageously high

would not stay here again or recommend it to anyone because of the pet fee, the parking costs and the noise

rooms, fantastic gym, nice kitchenette with full size fridge

breakfast was over too early and there was no room service

we had a kitchen area and a couch

the beds were super comfy , kitchen and batroom were extremely clean, and the staff were very nice and curteous

everything was so clean and perfect the morning breakfast good

would have preferred sit down breakfast but understand rationale during these tenuous times

the breakfast was wonderful and the staff was pleasant

location was very busy on a one way street congested parking lot.. no continental breakfast ..

we chose it for the room service.

fact that i tried to order room service at 10pm and it was unavailable due to a private party

the room service need more follow-up

wish there was a phone in the room so i could call for room service

requested an early check in because i arrived earlier than planned

lumpy cover, high charge for room service, only one soap, no in-room menu

we were promised free breakfast, guess what? no free breakfast

need to do a better job with the laundry (towels had stains).

accommodating staff who late check out later since i had arrived late the night before

very well run, friendly staff, meals (breakfast) was way above average!

great service, newly renovated room, excellent breakfast

when not in elevator, hotel workers with trash and laundry

pet fee was reasonable ($35)

great location. friendly staff and breakfast is always good and coffee amazing

the gym is incredibly tiny and you have to walk outside to access it

gym and pool were closed due to

there was also a shuttle available although i didn't use it

although the motel offers laundry services, they are not free

i got the room for the kitchen so we could cook

although the motel offers laundry services, they are not free

laundry room was fine as well

was surprised to find a complete set of kitchen utensils

i wish breakfast was open 6 - 8am.

kitchen with stove, microwave and full size refrigerator was great

nice kitchen, but no chairs to sit at table area

the breakfast was excellent. i have allergies and i was able to find stuff to eat.

clean room and spacious ,,,, nice gym.... great breakfast

kitchenette

it was excellent. on -site laundry is great.

it had a refrigerator and a microwave, and was close proximity to the gym and my son's house

would be nice for those who are only staying a few nights to have some basic supplies in the kitchenette

the breakfast, however does not contain any fruits

staff room very well equipped gym

breakfast buffet, great pool and gym facilities, nicest bathrobe in a hotel we've had for ages, great location, very quiet, staff so

cranking sound, not like i've experienced at other hotels ever 30 to 40 minutes, which scared my kids, i assumed it was the heater/ac in the room

the saltwater pool and the room service.

roof top bar you sign if you had a reservation

the kids loved the pool

pool was under construction lack of restaurants nearby

the charge for the spa should be for all day not only for 2 hours, but everything else was super good

room, excellent bathroom amenities with powerful shower, first class bedding and pillows, gym has a fairly good selection of equipment, breakfast buffet was top quality, overall a very

the kids loved the pool