lux room was nice , wifi was good , breakfast was excellent :)

the bar was

good parking.

options on the food menu for room service

more time for kids for the

my room in a spa cottage was fine for me, but would have been difficult for someone who didn t fancy walking

we used the pool, gym and massage

and welcoming, fabulous gardens which seemed to go for miles, spa is included with pool, hot tub, steam and sauna

garden was beautiful with sheltered benches to sit and enjoy the view the spa was excellent the cottages were private and very

we had a cottage close to the spa with a very large room

the breakfast was a nice surprise

everything was perfect from staff to view and breakfast.

lovely girl served up breakfast with a smile and very pleasant manner

staff was really friendly and they had vegetarian option for breakfast

location on the sea front breakfast with a nice view, rooms were basic but clean but for the price we paid really happy with

poor wifi signal in rooms

the whole experience was amazing! the rooms were so so clean and the cocktail bar was lovely.

i was staying due to work in the area and they helped with improving my wifi access, were good with times for meals etc

room service was excellent. cleaned every day. wonderful location 2 min walk from sea.

great that there was a bar and restaurant for late tired and hungry visitors

toast and croissants jam juice also they have a good food choice for tea or a snack also a great bar selection of

lovely sea view rooms. staff so friendly and helpful.very clean. lovely bar area

the bar and restaurant area looked nice, but we didn't get chance to eat or drink due to other

hospitality was excellent it was great value for money a great breakfast and good bar and meal options

were very helpful, it had a lift to all floors,very good breakfast, we all enjoyed the bar area, definitely go back

clean, nice breakfast, very nice staff, great location for looking around llandudno

good location for golf courses.

comfortable rooms, great dining and bar facilities, lovely staff, big car park

can’t do enough very friendly’ bar great food exclusive’ breakfast out standing ‘ clean very warm love the

hotel was very clean and room was very comfortable and clean staff were very friendly and helpful breakfast was

it was very close to the cymru centre. i couldn't want too much more. nice bar area too.

dinner and bar a winner

we dined out with friends , so didn t eat at the hotel , but the bar area is fabulous with plenty of selection of your favourite tipples

location of this hotel , with convenient parking, just next door to the theatre is ideal for attending performances

on the bar is fabulous nothing to much trouble real asset to the hotel, rooms lovely couldn t fault

the bar closed very early even for residents.

the rooms are above the pizza restaurant and bar but very quiet

great bar with a brilliant selection of gins

of the town and easy access to rooms via side door entrance, when bar was closed

great wood fired pizzeria downstairs and drinks from the bar could be taken to room

didn’t have breakfast at hotel

didn't have breakfast as we never have a breakfast but the bedrooms and bathroom obviously renovated recently

lounge area dedicated to staying guests only is a nice touch as the bar gets quite busy

the breakfast is delicious and top quality

bar area for dinner had a lovely christmas atmosphere

good wifi too

wifi connection in top rooms impossible and no hot water for the whole of our stay

g wifi password, parking etc

excellent wifi signal

good wifi throughout

small pool but so lovely

pool facilities good

plus a in house swimming pool bar restaurant and very friendly staff no requests are to big for them to handle

my 7 year old daughter particularly enjoyed using the swimming pool

also the way to the pool and the pool looks a bit scary so we didnt used

toilet and sink a bit high for kids but not really a problem

would like to see more vegan food at breakfast time.

only minor but couldn t get tv on, not fussed as kids had ipads

nice thick curtains so the kids could get to sleep

car parking has limited spaces but i managed to get in ok.

room service great

orme bar on the first floor with music, karaoke and darts with kids area is a brilliant place to spend with family

got back from this great hotel, the staff are very friendly and helpful, bar is great (good bar staff and drink prices), rooms, comfy beds are lovely and spacious, great (+)location, super friendly staff, good bar and highly recommend breakfast (+) bar served 2 pints (only thurs) (-)the bar wasn t open (due to covid) (+)staff friendly and helpful. the food in the bar was great. the room was clean and comfy. (+)felt at ease in the bar , met some of tbd locals (+) there is a bar on site (+) good location near bars and restaurants and the promenade and pier (+) bright bar with sport size tv

staff great value for money so great with kids lovely location right by the centre but also right by the sea amazing stay can't wait to

staff great value for money so great with kids lovely location right by the centre but also right by the sea amazing stay can't wait to

how the bar shut at 10.30 on a saturday night

wifi doesn't work

location, excellent food menu, bar snacks , evening meals , very clean , staff very friendly

great hotel , very friendly staff , good food beds bar , excellent ,very clean,

hotel loved everything about it very clean food excellent and staff very nice and good bar

food very good , nice seating by bar and room very good with sea view .

totally unlike the grand at scarborough, where the foyer bar closed early at 10:50pm,

very accessible, with adequate space and light, support bars in shower and bathroom very helpful

no bar snacks

the hotel doesn’t do snacks in the evening and it’s not possible to buy a coffee at the bar in the evening

to pier and the room was lovely comfy and clean, food was exceptional at the restaurant including breakfast you feel like a queen being waited on

the bar and reception was closed and staff were leaving to go home but the lovely blonde gentle man

room service done every day, towels changed when required

no wifi n room

unfortunately parking is a problem.

did find a parking place, the hotel chef parked directly behind us and had to be called from the kitchen do move his vehicle to allow us to drive our car

room was above the kitchen and very noisy from 6am so didn't need an alarm clock the mattress was old and very springy

handy little bar (person on reception doubles up to tend bar)

feel the breakfast plates being served from kitchen are too hot

we had a drink in the bar before we left to look around the town - reasonably priced and nice staff

staff helped me out with my 2 kids

also somewhat frustrating that you couldn t order drinks to your room as there was no option of room service

staff made you feel welcome on arrival, very professional the rooms were very clean and room service was excellent

nice bar area with a sun terrace overlooking llandudno bay

we had a very pleasant nightcap in the bar after seeing jools holland a beautiful 10 minute stroll away along the prom

great location, comfy clean room and late check out

finally, the additional spacing of clientele in lounges, bars, restaurant & the bar “next door” was always noted

30 and bar was closed

in the bar were excellent

the breakfast was amazing, will definitely be booking again

the bar was a little pricey but in keeping with the area

was great family room was big and spacious,had a pc for kids to keep busy with wifi when needed,beds were super comfy,good view to sea from window

was great family room was big and spacious,had a pc for kids to keep busy with wifi when needed,beds were super comfy,good view to sea from window,breakfast was spot on lots to

almost zero pressure in the shower, the water literally dribbled out, the tv & wifi reception needs boosters

can be a tad of pain but not bad i was driving around with kids going different places so the car was always moving to different spots but tbf usually i d

to be in a apartment then we got swapped to a double room last minute was a little cramped with 3 kids but apart from that lovely

mom, dad and small kids all enjoyed the stay

need a kitchen for breakfast and/or evening meals

some work being done at the side of the building and no kitchen facilities for evening meal

nothing. wifi was down but that's was a positive with 2 kids in tow...

time as the newly refurbished kitchen comes on line the menu will reflect better the superb quality of this grade 2 listed

the breakfast staff were also friendly

spa bath did not match what was in the pictures

rsace style with 2 pers huge spa bath)

everything breakfast was awesome location was good and quiet

beautiful building lots of character as you enter with plenty of parking and nice setting.

easy to find, handy location, bar on site, unbelievable value on rooms, fantastic staff

walls were also paper thin and i had the misfortune of having guests next door shouting at the kids on my final night

staff, nice food, nice bar area with comfy seating and a good variety of drinks

the room was very small and not great for a family of 2 kids

view was stunning, good little bar and phenomenal location

rooms good, showers good, quiet at night, modern and the bar area always seats available to sit and enjoy a beer/wine, enjoyed the wrexham lager

the staff where absolutely amazing they where so good with my kids and i got so many compliments about them

the hotel also had ample parking spaces

booked with the intention of staying in the room for nye and to order room service and watch a film to bring the new year in only to be told on arrival room service

staff and very accommodating, lady at the bar on the 6th jan was so lovely, me and my partner were celebrating his 24th birthday and she was

staff were kind enough to allow us an early check in, but it was always difficult to find staff - we never saw anyone at reception

but warm, friendly and dog frendly, breakfast was to order, usually great, but this time very greasy, but were not put off by our stay

super friendly and allowed me an early check in

food was fantastic, i had an evening meal and a breakfast and the portions were brilliant and perfectly cooked

no option of early check in even though hotel was not

perfect spot and dog friendly and a fair price and easy parking, couldn t ask for much more.

the spa was excellent, staff were so kind and friendly and the bar was excellent

after a nice walk around betws and settled down to a couple pints, some food, and a spot of pool in the games room

fabulous welsh breakfast! evening meal was also very good! lovely convenient accomodation!..

be ideal if breakfast could be started from 7:30 as often want to leave early for walks.

3 ev chargers in the parking lot made charging a breeze and the whole village is just beautiful and

wifi not very good in bedrooms

cocktails from bar staff

i couldnt get a snowball at the bar but apart from that great

however if our kids were older it would have been

breakfast is really good with the best poached eggs ever

room was beautiful and the view was astounding, the breakfast was sooo good, and dinner was a bit pricey but reflected in the beautiful food we had,

nothing ( although a change of cd playing in the bar would be good )

into contact with were very friendly and polite suprerb hotel good parking facilities fantastic breakfast

the service at breakfast was simply outstanding, every drink poured for us at the bar came with laughs, smiles and loads of history and advice

location, bar ,staff, food.

off duty staff drinking in the bar were quite rowdy and swearing, didn’t bother me personally but could see how it could be for

with everything you would need in it , the meals were to die for and very good value , the breakfast (included in the price) was as good as anywhere else we have stayed and alot better than

had an excellent continental breakfast. good coffee. spacious room with comfortable bed

food at breakfast and dinner was really nice with a good choice