the pool was heated and kept immaculate

location spacious rooms fully equipped kitchen cleanliness very good breakfast nice clean pool and hot

both breakfast and dinner was great

breakfast was also delicious ud83dude0b

that it had a kitchen in the room. the rooms was large.

good breakfast friendly staff

gym was closed pool was outdoors and so small

to thermea spa and stayed here for the night

the gym was well equipped

nice outdoor pool

loved that every day there was different options for breakfast

breakfast & location, very friendly staff

good location. comfortable and breakfast was included.

the staff was very friendly. the bed was combatable. the pool was great and place was clean.

didn’t have orange pekoe tea or many options for breakfast as well as food for guests in the

kitchenette was well appointed, but when we attempted to use the utensils in the cupboard; some

having the pool, gym and golf green was nice to kill time for the family

breakfast was excellent

tournament, so you couldn’t move at breakfast for kids

gym and pool was amazing

good sauna and steam room, decent gym

room service and no cutlery for rooms

have stayed a few times at the casino

the meal that we had at the steak house in the casino, was amazing. the food was divine.

very clean and new. the swimming pool and gym were fantastic.

pool

was in a great area the room was comfy and the facilities were great i loved the pool

the breakfast was more than i expected and it was quite good

pool was closed but that was due to covid 19 so i totally understand and respect their decision.

pool was fun for kids

i like the early check in upon request

late check out extended free parking

need to make guests able to pay for the laundry card with a credit card or added into the hotel's bill rather than having to change the

laundry card doesn't accept coins

the ability to laundry cheaply midway through our trip was an added bonus

amazing staff! made it really easy and even arranged a late check out for us.

there is a pool table, laundry and pingpong on the second floor

i wish it was open and we could respect the social distancing and clean

phone system, tried to reach out room service, so many options and i did not get anybody to answer me

pool was not open during feb 2022. the gym was open but one needed to register.

for the wifi, i found it a bit off putting that i had to sign up to a full account just to access the

room service was very slow in taking our tray - we had to call repeatedly and they finally removed

room had kitchenette and washing machine which was perfect with kids location was perfect ,we didnt need the car at all all was max 5-30 mins

it also has laundry machine so, is a great option, totally recommend

was no room service

finally, a renovated room; however, no kitchenette or laundry.

breakfast was included in our booking and there were fantastic choices

people super kind they gave us very early check in room very big and clean

food was amazing, spa was quiet and pool was so warm! beautiful lobby and very nice rooms.

location is great.. room service and bell desk very good.

wish we had brought bathing suits for the salt water pool and sauna.

bar has cozy seats and was able to get late night snack

carpet in room needs replacing. 17% gratuity plus $3 delivery charge for room service.

reception was uncaring, unreasonable and didn't even try to accommodate our request to check in early

had room service, good

the room was silent, the gym was good, and the bad was like a cloud.

lso, for the rest days of staying, the wifi was terrible and automatically disconnected very often, wasted time for waiting for the

no laundry detergent

the property allowed an early check in. the bed was comfortable.

ok gym available

comfy bed, great shower, very handy to have laundry and

kitchen equipment was available when needed

big thumbs up to the hotel for the gym, pool and sauna

were upgraded to a junior suite with view of the city staff were lovely and very helpful room service menu very good as we arrived after

great place, the bar have live music

the hotel itself is absolutely gorgeous with a restaurant and bar inside

great bed. roomy room. great breakfast great little restaurant downstairs. great hotel gym.

no disinfectant spray or wipes at the gym

service from all staff and excellent buffet style breakfast plus the first class location in toronto downtown

about the stay was fine from the staff at the entrance to the staff at the bar to the staff at the reception to the staff at the breakfast venue to the cleaning staff they

the breakfast, inclusive in the price, was excellent quality with a wide range of options

also the bar shut at 10pm at night which is far too early for hotel residents