liked to whole lay out of the room, the mini kitchen, the living room space with the balcony and the king size bed with the on suite washroom

bed is very comfortable, the kitchen is sufficient, bathroom is okay

kitchen has all you need to make your own meal

quiet, personnel very helpful and available 24/7, loved walking/running the trails, laundry facility available, ubc pool 5 min

expensive. damp air from laundry room.

rooms with accessible facilities (laundry, shop etc)

the location was great. beds were comfy. liked having a whole kitchen.

and if you needed to do laundry, it was available as well

modern, clean and full kitchen.

there was a laundry conveniently located on the main floor

staff is incredible - always happy to help, wonderful with kids, patient and kind

we had comfortable suite with well equipped kitchen and nice view. the staff was very helpful.

location, early check in

remodeling is going great, big step up from before. good hotel gym

xies)was the inhouse restaurant and the food was delicious , the washing

=�U

gym needs to be open 24 hours. we are all travellers on different time zones.

liked the staff s friendliness and how when we arrived early and asked to store our luggage till check in they were able to give us an early check in

wifi worked well

the restaurant room service was slow

ordered room service as we had our dog and didnt want to keep him in the car

my two kids thought the pull out bed in the living room was very comfy

some fromt desk are not very welcoming but overall would stay here again esp w kids

you walk out and you have a kitchen and dining area

lobby is gorgeous, pool is nice

of comfortability, private stay, accommodating to all requests, fast and easy delivery of room service, and overall warmth and compassionate staffing then you have to experience the promise

wifi was sometimes giving trouble on/off signal.

the holiday decor/ location /comfortable elegant room well supplied/ loved the pool

the restaurant wasn t open for breakfast and the room service options were all cold food

just want to highlight ceasars great welcome and generosity in allowing an early check in due to our very early arrival

room service was always on time and i the spa was fabulous - i will be returning on my next trip thank you to all the staff for making it

very clean bedrooms and 2 bathrooms, a sitting and dining room complete with a desk and seperate kitchen and a wide screen tv with all the usual cable channels available

there are laundry facilities in the building which is handy and you can purchase powder from the front desk

had a small gym but no other amenities

as it turned out, it was the toilet next to the gym and there were no towels

lots of laundry

beautiful place and bar was lovely

both the bar and the dining room were comfortable facilities with helpful service and outstanding food

staff member was kind and helpful, the room service was spectacular, and i will highly likely be back

peloton bike specialised weight equipment in gym not able to use

huge bath tub in the middle room and room service for breakfast! amazing staff.

we planned to spend one afternoon with the kids on the pool

wifi kept disconnecting and i would have to reconnect

my partner and i loved the gym

pool was in their nightclub which i did actually like as a quirk, but it was quite cold and there

spa bath

lovely room. good gym open 24 hrs.

room service is excellent and comes from tableau bistro

great gym

oh and they had the best gym equipment in the hotel that i ve ever seen/used in a hotel

yoga mat, umbrella, coffee maker etc available in the room quite impressive gym, spa is quite basic but ir sauna did great after a cold rainy

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

rooms are spacious and amazing with a kitchen and many utensils

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

there is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

excellent kitchen facilities with high quality fittings and crockery

wifi was a bit slow (not suitable for video calls). the mattress/bed was a bit too soft for me. (-)wifi was extremely poor! (+) wifi is good

were able to accommodate an early check in at noon due to flight arrival

tchen/laundry), service

kids had a blast in the pool. rooms were great. staff super friendly

outdoor pool, amenities are very nice and comfortable

room service forgot our order but gave us our meal free which made up for the late dinner, not an

great location. comfortable beds. well equipped kitchenette. excellent value for money.

great location and facility. my kids really enjoyed the pool area

flexible on permitting early check in and late check out

space and comforts, including a complete kitchen, new coffee maker with a large variety of coffees and teas, and a living room area with an

the pool and hot tub were a perfect way to relax

all facilities were open to us (swimming pool, sauna, etc

washing machines and driers - had to stand guard over my laundry as another guest turned mine out before it was dry

the common usage areas like the pool, laundry, gym are very accessible and well maintained

great staff also allowed us to use the pool and hot tub before checking in.

limited room service options - ok for normal eaters but only pad thai suitable for gluten/dairy free

hotel is very comfortable and in a great location in the centre of vancouver and close to shops, bars and restaurants

breakfast was good, room was roomy, clean and comfy

hotel had nice lively bar with a fab friendly barman we also walked with our large cases to cruise terminal which took 10

in mind room service isn't 24 hour

the bar stools are broken upstairs

the bar area was also first class - decor, food, drink and especially the waitress

we ordered a vegetarian breakfast through room service, but they delivered a meat dish instead and still charged us the full amount with no

clean, tidy, comfortable good service - excellent cocktails and food in roof top bar restaurant

during room service, robes were removed without replacement, and dirty cutlery was left on the table

area has quite a lot of homeless people around, and this makes walking in the street with little kids an unpleasant experience

great reception staff - answered all my questions and were able to arrange for laundry to be done as well

martina was exceptional and accommodated our early check in request

i was with my kids on vacation so we wanted to sleep, but any flexibility after 11am was given by the staff

nice clean big room and flexibility for an early check in

nus a few noisy kids)

to flight delays i arrived very late 1

did make it up and were quick to come and change bed and were very apologetic by giving us free laundry service but still

the bar was perfect, serving late

the staff were great and accommodated an early check in

if you have kids this hotel is awesome for them

wifi was intermitten.

bar services in casino

room service was perfect

the support of matress is very weak and the wifi is too slow.

and it looked like about a 15min walk to the casino

the gym and facilities all immaculate

the pool and spa hub are great- hot and strong water on the roof top with the great view

helpful guy saved me a lot of money when i needed to get my laundry done

it had a swimming pool and shuttle service from airport and the shuttle was more like a personal driver service

have had air conditioning and kitchen cupboards and counters could have been repainted; pipe wrench was used for tap on kitchen

the room was old fashion and has small kitchen area.

frame windows that sometimes won't close easily to be locked, and inadequate electrical in the kitchen

there is no shared kitchen

toilet wasn’t working, towels had stains and strands of hair on them, no tea towel in kitchen, lighting in lounge wasn’t great, no aircon

noisy partying in the pool that went on until the early hours of the morning

room, a tad costly, but made up by the shuttle service to yvr that operates twice hourly all day and night

free airport shuttle and close to airport. good sized family room. pool open in march!

pool is actually outdoor pool

comfortable, clean and frequent shuttle to the airport.

free shuttle service and parking close to shoping and airport modern appliances in suite ensuite laundry clean pool open early hours well equipped gym and outdoor walking track lemon water at

i have little kids so having to go back and forth to a communal laundry room multiple times would have been a bit of a nightmare

gym

in vancouver with a washer and dryer as my washer broke down just as i started to doing big laundry day before thanksgiving monday

the restaurant downstairs with the pool table was awesome.