there were always plenty of beach, pool chairs available and quiet spots could easily be found

spa was nice

lots of little kids

c) we hang our do not disturb sign out while our kids nap

the rooms were large and very comfortable, spa jacuzzi was great fun for our family

selection of food for room service at night

cash onlyactivities - limited and unannounced, had to figure it out on the appmusic-loud by main pool area from 10am-10pm, could be heard in

the license to chill bar closes to soon

allow food outside of the restaurants, we asked for ice cream for our kids at the main pool bar and they had to request special permission

if you mind kids running around your lounge chair and splashing in the pool you may not find it relaxing

the food at breakfast was great and the a la carte menus and food again delicious

the spa prices are little be expensive.

mardo at breakfast was a great nonstop server

the waterslides are very dated, crazy golf, arcade both need upgrading as damaged and borderline

3 restaurants didn't seem to have kids menue

the staff was friendly and the complimentary mini bar came with 7 bottled waters, 6 beers, 3 diet coke, 3 coke, 3 sprite and 3 seltzers

the spa is amazing and very relaxing

breakfast on the roof terrace was

no utensils in the kitchen

enough sun beds on beach and drinks a bit expensive disappointed we booked a junior suite with kitchen and then the kitchen contained no utensils, plates anything unless we paid extra for that

loved the private beach and pool

all amenities in the kitchen that were needed were there

apartment with a big balcony and kitchen

very clean room with huge bed and rain shower, nice little pool outside, relaxing on the beach a little exchange library at the reception

kitchen, living, dining area and patio nice for not having to go out for every meal

all is arranged, there is water, mosquito nets in front of the windows, kitchen fully stacked with all the equipment you’d need

kitchen well kitted with coffee maker and juicer

or dipping in the pool

we had a wide balcony, a really large room, a spacious kitchen and a nice bathroom

the view of the ocean. the decor. the full kitchen

nice landscaping, pool, in a good area of town, near everything

nice place with swimming pool close to the beach.

location was great, the pool was directly outside of our room which was a bonus and great for the kids

this is my favorite place to stay in pm. the rooms are wonderful. good wifi, bed and shower.

the pool is pretty much in the shade so it remains cold

it was a great experience for us.my kids didn’t want to leave at all

the best hotel for kids in n cancun

only one vegan option in room service food.

hotel and pool are beautiful

trying to upsale us into a time share meeting 1/2 the pool is reserved for elite statius and the water park they advertise is in a private side of the resort we spent 6 days there and we were

more inclusive options are a great addition i used the airport shuttle, aqua nick x 2 and beach club access

not enough options to eat with kids

trying to get to the el dorado plan to walk 15+ mins rain or shine because getting a golf cart shuttle is not easy

long lines for nightly buffet not cool with young kids

and it can take forever to get a shuttle to go all the way to the furtherest property for breakfast or dinner

this was our first time staying at an adults-only hotel, since my nephew just turned 18, and i have to admit it was a very relaxing

the variety of food and pools

no information in the room regarding events, room service, etc

services, food, spa, pools, and staff were great

the shuttle drivers are friendly and get you from point a to b quickly

the pool is ok, the sea is always closed and doesn’t look like the pictures

the breakfast buffet came in handy and the fresh juice was great but will clean you out

good breakfast with an older gentleman, that was our waiter, was very attentive

all the rest - breakfast, facilities

could have more options for the special of the day at the pool bar

there is also a spa

the spa is very good and spa girls are nice

staff was amazing enrique and jonny at the bar were phenomenal

room service was speedy and yummy

we couldn't spend a lot of time in the ocean water with kids

great pool and beach

good wifi

location is great and the beach is amazing! kids enjoyed the pool as well.

they don't have good wifi, the rest was perfect

o cares that all the towels are

t just the activities at the pool area) and proper performance night shows

all tranfers with the golf cart was speedy

service all around, was impeccable; from the kids club staff, to the ones driving the golf carts to move you from one place to the other, the waitresses (specially at the green break

wished they had a kids club

wished they had a kids club

swimming pool with sun beds

window but still really clean and nice room, good wifi and access to the beach/swimming pool

towels at beach same 5 towels for 3 day stay - not so great but otherwise awesome room, beach, pool

the pool deserves a special mention, it is absolutely wonderful, with a stunning sea view that makes

the access the beach and the pool plus the lady in the office was great

valerio and hernan made each night special and gerardo behind the bar made great drinks

biggest take away is this is a great exclusive feel w huge room benefits however it’s adults only i did expect more music and dancing because of that but if you’re looking for

(turn ac off) large shower and personal outdoor balcony pool are fantastic

the staff in the bar (except the lovely lady she was fab) need to be a little more knowledgeable about cocktails

there's a lovely rooftop restaurant with great views for breakfast and dinner