parking, clean, staff was friendly

room service very good

only gripe was the breakfast bar not being open

the morning breakfast was the best i have gad

some ladies were rude to our young kids

sanitizer needed in the gym

the gym looked good, but i was not there long enough to use it

gym was rather limited with broken treadmill and not much floor space or mats tiny shower- was fine

no bathtub for kids to take a bath however we did just fine

the kitchen was well equipped and the wrap around balcony with the fab views of the hudson was amazing

good location, away from the crowds and near a subway. friendly staff. late check out time.

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

the 10$ coupon for breakfast was fully satisfying

would have liked to have an ice machine on my floor and/or the option of room service and while the voucher for the bakery breakfast was nice, we were also pretty done with

free breakfast will attract customers

love the mini kitchen

poor gym

also the laundry room

wanted a larger kitchenette and couldn't tell from the website if i had actually booked what i wanted

the gym

love the breakfast every morning and the early check in option

the pool has life jackets for little kids to use

breakfast was ok-ish but they could have more healthy options like plain yogurt, fruit yogurt with

a ex-embassy suites hilton with lot of extras (breakfast included for every guest, indoor pool, gym, free parking), all-suite-rooms - older decor but okay

nice, clean suite, very comfortable, helpful staff, good location, nice small gym

wasn't cleaned daily nor were supplies provided to do it myself, neither the laundry or the trash were picked up or emptied on a regular basis

wished there were more choices for the breakfast, especially, for kids

was fine except the room had a odor like a gym locker room

equip kitchen with pots, utensils, plates, etc and not just asking from the front

were supposed to have a gym, but the treadmill did not work and they have breakfast listed but the breakfast that they

i wish i had eaten breakfast. i wish i could have stayed longer. one night was not enough.

good wifi

and their children stay in this hotel, it s bubbling with activity, the pool is indoor and gym is open and not crowded

sleeping there 6 times a year, always there is a major maintance... swimming pool, lift, gym ...

kids enjoyed the pool

ippers,pens,water,etc), the spa

friendly atmosphere, very clean, big suite, perfect location, staff were terrific, pool and sauna every day

in the locker room salt water pool, 24hr gym), the food

the wifi was awful

excellent gym and pool area

gym and pool weren’t usually open until 9 am

also charged us a $25 early check in fee

pool, exercise room, breakfast nook… and usually i like the lounge/bar, but it was closed.

clean,if you ask they let you early check in

you need free hand weights in your gym

delicious complimentary breakfast

central park wasn't too far but was a little bit of a hike with 2 small kids

hotel shares a wall with a restaurant so it was little loud especially with early sleeping for kids

the bourbon bar

we came with 3 kids and the staff couldn’t be more attentive with all of us and even put a flower bouquet in our

outrageous prices for laundry services , had to do in in an external facility

i wouldn't stay there with kids

good gym - spacious and well equipped

early check in

the staff went beyond for myself and my kids

staff really went out of their way to help us, my kid had a performance in the city, and the room service surprised us with wine and card for encouragement when we came back to the room

no lobby or room service is available no breakfast available for a none property

same goes for room service - especially when we were first getting over the jet lag and woke up hungry at 3am

times square, 5th ave, lots of space in room, beautiful entrance, pleasant staff, pool, free wifi

television and wifi worked perfectly

great check in staff, housekeeping and room service

the noise in the hallway from kids running around.

24/7 room service with good choice of drinks and food

located, maid service daily, 2 restaurants and 1 bar was nice for quick bite or drinks

not with food but with laundry

the booking shows that there s a gym but we wasn t told about any of the facilities etc

no laundry facilities

helpful staff and location. gym is also good.

bed was comfortable, wifi was good

no room service

wifi is very bad , it desconect every day and was a problem to conect, you have to type all your

wifi in both the rooms and the conference areas was extremely spotty and made it nearly impossible

food from room service was just ok and not worth the price