free shuttle to universal studios, friendly staff. nice pool and courtyard area.

decor, pool area, the restaurant and bar and store downstairs, super friendly staff, and a great gym room

room was clean and comfortable with excellent wifi, and the restaurant next door

movie night at the pool was a hit with our kids

the pool area is awesome we had dinner and a drink the kids swam they even had a movie on in the pool area

staff wasn’t very friendly and i stayed for 3 nights for 600 and breakfast wasn’t included

it provided me with a last minute reservation and i wouldve loved quick, complimentary breakfast but i knew coming in, that this was not an option at this facility

for the price should have complimentary breakfast

wonderful to have starbucks at the hotel, clean pool area, and all the areas with sofas and the fires outside that you could sit around were

good with kids no microwave in the room very little fridge i don’t like this hotel never booked for

fact the pool was not open we booked the room because it had a pool and to get there and hear that it was

it woke me and my kids up many times

very kid friendly and we enjoyed the tv channels, pool and breakfast

breakfast menu is somewhat disappoining.

the rooms were very clean and the gym was an added bonus

we did the room service the first morning but we never got a card again to do it again otherwise we would ve

convenient location, friendly staff, free shuttle and parking was a huge plus!

shuttle services to/from studios is quick and friendly

parking lot is a little cramped.

shuttle available to visit universal studios

a little kitchen with a refrigerator was helpful to store drinks, microwave items etc

kitchen was great

the view was amazing and the room was clean and big even a kitchen area

the cafe was also wonderful and the staff was very friendly and talented in the kitchen

the room is huge and has a kitchen and balcony with killer view.

generous continental breakfast each morning

the kitchen needed updating

to the kids

delicious mini croissants included in continental breakfast

our room was huge, 1 bedroom apartment, super comfortable king size bed, a full kitchen (microwave, stove, fridge, etc) and loads of space (family of 4), 2 kids (5 & 10) slept on

outdoor gym, restaurant at night

location was amazing, amenities perfect, restaurant & bar beautiful. 10/10

gym is depressingly dark and small

staff was friendly and helpful. room service was great. room was very fun.

only complaint. room over the bar can be loud.

the shower has no privacy if you have your teen kids with you in the room

doesn’t have breakfast or even a pool

no food options no pool, pretty plain jane for the price

no swimming pool and many homeless people near by.

guy i checked in with was really nice, the lady that was at the desk when i asked for a late check out was nice

the pool was a little packed with kids and could have had happy hour there rather than the bar.

we arrived earlier than check in time and managed to get our rooms early

renovations which was not disclosed at the time of booking so roof top pool and bar was out of service

gym amenities was great as well

location and pool