helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room; pool is a

with 4 kids and 3 grown and very tired adults, we were just glad to lay down in one room for a little bit

the beds were comfortable and the breakfast was delicious!

and also breakfast is not included, but there is a restaurant called cafe de olla 5 minutes away food is

sitting room wwith games and fireplace, outdoor firepit, patio areas, bar and food

the pool, outdoor common area and of course the neon sign

good shuttle

the room service and food was really good.

we especially liked the olive's bistro and bar next door

free parking right outside your room

there's free underground parking and hot/cold breakfast options such as eggs, sausage, waffles, cereal, fruit, yogurt, and muffins

breakfast and free indoor parking

pool was outside, best for a hot afternoon and we didn't use it

was not as clean as expected for a best western, the elevator, the cleaining of the room, the gym breakfast was basic and poor, although we dont usually use it

recently updated, clean, comfortable, large size room, comfortable bed, fast free wifi.

i like i how they can cater to both the parents and kids

hills/ universal or warn bros studios this is perfectly located and you have everything you need bar restaurant pool after a long day of sightseeing

beautiful and comfortable space, pool very heated, shuttle to universal, on site laundry

wifi didn't work well in the rooms and in other hotel locations universal shuttle is helpful

we brought our kids and were worried it wasn t going to be kid friendly

room needs updating no lotion in bathroom small towels no room service menu in room

the pool, not so clean.

the on sitec eatery was not open at all, not even for meals via room service or pickup.

i was not told where the pool was, where breakfast was serving and about the other amendments

hot tub around the pool was very busy and crowded all the time!

the cafe was also wonderful and the staff was very friendly and talented in the kitchen

the location, staff, room, view, wifi, tv, pool, bar were all great and provided a satisfying experience

view, really amazing to wake up to (room 402) - helpful staff (via telephone) - good tv - good kitchen equipment - balcony with furniture - good sized

had a yuca bar in a corner room across our room

big room with places to put all your stuff, large and very comfortable bed, nice small kitchen, good size bathroom, good lighting, large balcony with chairs, dark curtains

free snacks, breakfast, laundry, popsicle hotline, coffee machine (espresso drinks

generous continental breakfast each morning

the staff are so down to pool is heated to a beautiful temp, complementary snacks, breakfast and laundry facilities

very nice continental breakfast

our room was huge just like a one bedroom apartment with a kitchen, dining area, lounge, bathroom, bedroom

was able to get an early check in

the laundry was very welcome to wash our clothes

they helped us out with an early check in and were super friendly

early check in

location, staff friendly and helpful, ice machine free for guests, fridge and microwave in room, laundry for guests that is a really good option when you stay for many days or in my case when you