not many kitchen utensils, but sufficient for overnight stay in a storm

a kettle and cup in the kitchen would have been good.

could have been a living room, no coffee/tea or hot pot--essentially nothing supplied with the kitchen

kitchen was poorly stocked eg no coffee mugs

the rooms are odd, being basically a multi room apartment with kitchenette - but exceptional value for the price

and breakfast were superb

service at the pool in the mornings was a bit slow

very nice pool area and garden

great location and plenty choice for breakfast

location and the permises are great, as the set up for dinner and the idea of breakfast in the terrace in front of the

the wifi was consistently good

we easily parked on the service road by the shops, and surrounding streets also had free parking

finding parking nearby - easy on a sunday though!

parking nearby is available

easy to access, parking on street out the front, very good bar/restuarant 100m away

the cafe / bar was great with a good choice

lovely staff and the bar is great too

our stay was brief so we didn't have much opportunity to take advantage of the terrace and bar but it looked very

fantastic location, beautiful roof top bar with views and comfortable beds.

it was quiet and the terrace bar was great.

there was no wifi in the bedroom...we had to go into communal rooms to use the internet.

no wifi in the rooms only downstairs - the signal downstairs was adequate

no parking no wifi in the room

wifi only available in the foyer and library - ancient walls affect the service

not really a complaint, but wifi does not work in guest rooms. a minor inconvenience.

food, service, gym all was perfect!

waterpark area for the kids was open but so dirty and unkept, i did not feel safe to let my kid play or swim there

waste all morning because we couldnt go to the spa early

spa staff are great too and so are the restaurant ⭐⭐⭐⭐⭐ we'll definitely be booking again

stunning accommodation, spa on site, great breakfast!

very good breakfast with quality coffee/teas

we took the breakfast there too and it was such good value for money

cherry on the top was the breakfast

nice seating area for breakfast & complimentary tea/coffee rest of day

breakfast was convenient

breakfast in the garden

the rooftop pool is small but exclusive and has the most amazing view over the cathedral and alcazar, and

breakfast. staffs' english skills. size of the gym. cleaning.

the pool was insanely gorgeous and bigger than it looks

in an ideal world would be able to order more food to the pool area