the tranquility pool area for over 16-year-olds was lovely, and the vast infinity pool was great for longer swims

room service was excellent for eating in the room

pool side customer service could have been abit better as we had to chase staff to order food.

love everything about this hotel especially the breakfast, the rooms are fantastic and the staff great

on all accounts; service, food, cleanliness, facilities, and entertainment - both adult and kids

we used the gym daily and it had a good selection of equipment and the ice cream bar the children loved so they

the buffett breakfast was stupendously arranged and varies according to wants and needs

the room service is at the very high level and hotel infrastructure as such is impressive

d pool) at the top of the hotel is amazing; just wonderful to sit there with a gin and tonic

room service was difficult to order

breakfast was really good

were great - many pools, spa, mini golf, lots of places around to eat and shop, very clean and spacious rooms

loved the breakfast and sporting choices

is great ,amazing facilities for families, kids club ,baby club and a mini water park

restaurants were poor. although breakfast great

night; when staff clean adjoining rooms they let doors slam coming and going; breakfast area for adults only is a bit pointless as you have to go to main breakfast area for most options so its not

the pool was clean and all services were done very discreetly

is fabulous and the pool a la carte food and drinks outstanding s309 is the best room i have stayed in and over the

quality small hotel, cleverly positioned within a much bigger hotel (so we had the quiet of the 'adults only' with all the facilities of a bigger resort

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day, the butler service was useful although

plenty of children friendly activities and well organsised kids mini disco

even we spend only mornings and evenings in the hotel, but kids like swimming pool, football fields, snooker, etc

very family oriented lots off things for kids to do staff were very friendly

lots of choice at breakfast pool staff very friendly and efficient

great pool and pool

city life and the nearby national park for hiking, and it was a big plus that the hotel offered parking

was ok swimming pool area excellent hotel location fantastic, peaceful, quiet

breakfast of cereals, nuts, fruit, yoghurt, eggs, meats and pastries was superb

we had dinner there and was very good, breakfast was good also, staff very gentle

there is a lot of gravel in the parking and the car skidded hardly while leaving the ramp

disaster in the kitchen- breakfast and dinner: -there are at most 3 cooks who had to put food on your plate because

were amazing, again very friendly and made a point of talking to each and every person at the pool

dated look on the outside, you’ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than reasonable price list), and catering to suit any meals your not venturing out

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

pool was lovely with lots of sun loungers and all getting the sun all day

swimming pool was very clean and well maintained

the breakfast amazed us, it has everything you want and more

no room service

the staff super nice the room, big and confortable the gym the bar the pool

day our room service was skipped, but we could have used a change of two of the towels

breakfast buffet

brilliant especially jarvi he’s been there for years and it’s one of the reasons i take my 3 kids thanks for everything i stayed there for 13

the property had a lovely pool area and gym , the bar and reception are are very nice

103 and staff during check in did not informed me that dinner is included in my stay (only about breakfast

pool terrace excellent

alejandro flores for this part in making our stay so wonderful, along with the guys at the bar who were extremely friendly to me and my family

absolutely brilliant location. the rooms are spacious, clean and modern. nice pool area and bar.

on day we were leaving we could have lunch and use swimming pool also stored our luggage till we were ready to leave very friendly

i recommend to include the breakfast as the choice of food is very wide and you’ll fall in love with the freshly made

breakfast 10e which was really good

the resort itself is very clean and beautiful with a nice pool and gym

the breakfast was good too lot of choices

laundry, pool, spa, very basic gym, 24 hour reception, etc

i enjoyed the spa and the 2 pools outside.

room was lovely and spacious, breakfast nice

place to stay with family ud83eudd70 silveo at the pool bar was a nice friendly man

friendly, also animation team does great job with all entertainment, loads of fun not only for kids

i liked the bar staff when they bought drinks and fruit around the pool, the restaurant manager in the even was

the kids pool was fantastic for our 3 year old who thoroughly enjoyed it

we don't like ud83dude0a one small issue, we seemed to have quite alot of ants in the kitchen but wasn't a major

easy access to golf course and arrangements for storing golf clubs made playing golf completely hassle free

i had breakfast, lunch, dinner, and extra meals at the restaurant, but i feel this area needs improvement

breakfast was not very hot

pool too deep

gym/spa didn't open until 10am and closed for lunch

i made breakfast myself in a well equipped kitchen

choice of 2 pools was great for the kids section & the adults section

bit dated and tatty, kitchen cupboards pealing and very dusty / dirty under the beds

bar underneath hotel can at times be noisy - but didn't wake my child

room was big and well equipped kitchen

we used the pool late in the day, while

great location! staff were all so friendly and kids club was great! definitely will book again!

also they have parking onsite

welcome pack for kids in room , glass of prosseco for welcome for check in

spa pool jets excellent for joints

best pool in tennerife

near to the best shops, restaurants, bars and one of the best beach [with nice sand] very large parking places, large pool and quick acess to the sand beach [12 eur an umbrella and 2 sunbeds] the

to use gym - no suggestion that it wouldn t be included however the fee was not significant and i expect

the private parking is welcome and we always managed to find a parking place

good choice at breakfast with daily changes to the selection