wish the pool area was heated

on site breakfast was very good

free parking and breakfast included are greatly appreciated. coffee bar in lobby fantastic.

great setup nice people and good breakfast

breakfast was awesome and andrea was outstanding

could see their desk , laundry room and fans from lobby

didn’t get to use the laundry but it looked nice

beds, full kitchen, love extended stays

not a real breakfast included just coffee and oat bars

kitchen sink's water had been shut off, but it was a quick fix

to find that the breakfast bar was closed

pool and cookies

the staff, the gym, the room was ok.

hilton web says room service which was part of the reason we chose them

wifi would not connect to tablet !

gym was great. room was a good size. shower was nice

i use this motel when i travel with my dog since they are always welcoming and there is no pet fee, no long hallways to navigate with my dog

early check in

staff was exceptional about early check in

not 5 star with no jacuzzi or gym or fancy restaurant...but we didn’t want that

late check out

small gym and proper laundry facilities

there is no gym on site.

liked the staff, breakfast and the pool. the pool was nice

pool was in great shape

loved the cleanliness, really nice room with a beautiful bathroom and closet area, and nice pool

the clam chowder at the bar was disgusting.

this is a gorgeous hotel with a nice indoor pool and workout room

very helpful staff. very professional operation. nice swimming pool

the hot breakfast was awesome, many different choices and everything was kept filled

great breakfast and location

provided me with early check in when i arrived at noon

very clean room and lobby. pool was open.

the on site 24/7 gym

loved everything about the trip there the beds were comfortable hospitality was great and also bar service was

i wish it had more entertainment for kids , some games.

the gym and the pool, felt too small

is very limited and the same everyday, the cleaning could be better but not too bad, the gym only allows 2 people per hour which is not affordable

only thing that honestly had nothing to do with the property , but the kids were running around the hotel until around 12 midnight

liked the friendliness of the staff, the cleanliness of the room, the location, that it included breakfast and the price

loved the heated pool and free breakfast was amazing

we stayed at the hotel for our 13th anniversary celebration; wanted to be away from the kids for a day

apex center in areea is a draw for kids so hotel has lots of families

front desk offered us a shuttle ride for kidz expo event and a nearby hotel

breakfast is best of any hotel we have stayed at on the area. kids love the pool.

the staff including the kitchen staff were all extremely pleasant and helpful

the pool was warm and they have a jacuzzi

to much chlorine in the pool, or post a sign when the chlorine was added, did bother the kids eyes the next morning

coffee and breakfast is always good

laundry availability, friendly, helpful staff.

no breakfast

room was located above the laundry facilities

it's peaceful, relaxing and i had my own kitchenette. i really love it here. the best ud83dudc4c

no parking near your room

free breakfast and late check out

room service knocking on the door @8:20am twice while we are sleeping security guy entered the room

staff, indoor fountain, indoor pool, great breakfast, clean new rooms, easy to walk to a shopping center, easy to drive to, good

of parking, access from the highway and a ton of options locally for food and entertainment

the pool had floating hair in it

i assume it was kids being excited about their day besides that i finally went off to sleep and enjoyed the rest of

clean the room was big staff was friendly the gym was really excellent

had to get help to open the fitness room since many kids were misusing and running around pool and fitness area so staff locked it all up

friendly staff clean gym

clean comfortable room, pool and gym, breakfast

those who are long term stay guests like us, not enough kitchen utensils

the facilities like the gym and pool were

clean. friendly staff. great breakfast.

the rooms were clean and the pool was great too. loved the shower as well.

breakfast was very delicious

hard bagel no juice for kids (provide apple juice boxes or some water) they just had coffee

everything was great. breakfast, gym, pool, hottub. room was spacious and very clean.

great breakfast, comfortable bed, loved having fireplace!

water pool, breakfast and evening meals, super comfortable rooms, personable, sensitive staff

the staff were friendly, the room was clean and comfortable, and the breakfast was amazing!

small nitpick but it would be nice if they had a hot tub with the pool

great staff, very clean and comfortable room, nice breakfast. would happily stay there again.

breakfast was great but the two ladies working at the reservation desk were far and away the best

loved the well stocked kitchen

breakfast was good

very good breakfast, a good variety of food

we only didn't have the breakfast because we were going somewhere else for breakfast but we saw that there was plenty to

breakfast was great

to highways, was very clean, beds were comfy, breakfast was a bonus but not the best hotel breakfast we’ve

it was a nice breakfast, staff was very accommodating

comfy bed and pull out couch. love having a kitchen. clean and nice staff.

breakfast was horrible

very clean, nice staff, great fitness room and breakfast spread, quiet, comfortable.

rooms were clean, breakfast was very good.

the pool was huge and the gym equipment was awesome

but the biggest surprise was the gym

in the bar was exceedingly slow

only provided us, 2 adults 2 kids, 1 towel

decent gym

breakfast was exceptional considering it could have just been coffee and muffin

nice staff, nice room, good bedding, nice breakfast.

great location, close to highway, super clean, good breakfast. would highly recommend.

access from 495 room overall felt 'new', comfortable bed, usb wall ports, free wifi friendliness of

wifi was good

excellent beds. great breakfast. perfect for family with kids.

nice clean room. friendly staff. nice breakfast.

clean, modern, nice employees, good free breakfast, small hotel with serene atmosphere.

great place, clean, excellent breakfast

excellent breakfast! all freshly prepared, wide variety of items, coffee was great!

pool, breakfast, super friendly and helpful staff

bed was amazing pool and gym

apartment style, full kitchen

hotel bar is still closed

the gym was convenient and had what i needed but there were no wipes to clean equipment, and the

great pool. great price

my kids loved the pool. the room has a microwave, it's great when traveling with kids.

the pool and hot tub were definitely what i liked best

pool and whirl pool were perfect room was modern and clean

was charged twice on a weekend that i was with my kids by myself

kids unsupervised making loud sounds at night

clean, very nice people here. great breakfast.

now onto the hotel, it was truly convenient for our needs, the rooms were very clean and todays breakfast was a typical continental breakfast, with plenty of choices

there was a big selection of breakfast food - much better than other hotels we’ve stayed at.

kids running in hallway

like that there were no refrigerators in room and that pool was closed which was not on the website

the swimming pool is the major reason we booked this hotel

the pool was a great perk as we were traveling with our boys

nice pool/outdoor area

new hotel, pool as great and a nice little sunbathing area

breakfast was very good.

small gym

we were pleasantly surprised the pool was open and that was a nice activity after spending a long day in the heat at the nearby zoo

awesome pool and spa tub. receptionist was awesome.

the early check in changed our entire day for the better

clean, comfortable, quiet, great staff especially the breakfast lady and house keeping

i did not use the gym but walked by it and it looked nice

breakfast included hot and cold items

breakfast was very basic and nothing got my attention

breakfast was the typical hot breakfast at many hotels today

kitchen is dirty stoves don't work the bathroom is disgusting the tub fills up with water that last

there was water damage in the wall by the kitchenette with bubbles in the wall

and my room had little kitchenette area/fridge/microwave

it was a great place to spend the weekend with the kids and just relax

our kids stained the walls and the head of the bed, but we cleaned everything ourselves

were planning to travel with two of our kids (in their 20's) so we reserved a room with two double beds

domestic argument between two young kids that went on for hours without any intervention from the staff

good value for money, pet friendly with no pet fee

nice room, spacious, good amenities, everything worked, nice fitness room, very comfortable

bar and grill were closed

lobby is fairly newly renovated and the bar was a pleasant spot to spend the evening

they provide liquid body soap, shampoo, conditioner, body lotion and a hand bar soap

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

location good bar and bartender is friendly

not have multiple heating/cooling thermostats to control temps in the bedroom and the living room/kitchen area leaving the bedroom quite cool and the living/kitchen too warm

breakfast was better than most

i went into the kitchen area and you heard the motion detector click and then the air went on

spacious rooms, great bar and food, friendly staff

pool was a heated salt water pool the kids loved it-- of course their chocolate chip cookies tasted

there is no parking fee (again, looking at you, sonesta), and the staff is extremely cordial (+)location for us en route to cape cod, good free parking and great sized room for family with two nice big comfortable beds (+)stadium, so even with traffic from the concert it did truly take 30 minutes to get from the parking lot to the hotel (+)convenient location and plenty of parking (+)friendly staff. fresh cookies. nice lobby and pool area. plenty parking. (+)parking

wifi wasn't so good.

no room service and the food was wasn't the best

the pool was a big hit with my kids

breakfast was good

only one free drinking in the gym- super inconvenient

bar had entertainment

staff was phenomenal, the room was great, the place was clean, breakfast was great

enjoyed the free coffee and cookies in the lobby, as well as the breakfast

the staff are excellent and a wonderful full free breakfast

breakfast was great

good breakfast choice

comfy bed, great breakfast

the breakfast was to be expected, which is good

great breakfast too

heated pool

breakfast was good

many options for breakfast. my kids loved to pool. i loved the late check out

were very comfortable, plenty of selections for the complimentary breakfast, hotel was very clean, and the staff very helpful

laundry facilities, wifi and computer with printer facilities

restaurant was busy and pool closed when we got back from concert

front desk staff and andy at uno bar were efficient and personable.

noise all night in halls kids until 5 am police etc wedding

laundry on the premises was a huge draw for us so we could wash uniforms

the older woman bar tending was such a nice person and ready to help

we went to the burger fixin's bar and they had great food

of onsite facilities, restaurant and bar limited food and access

noisy patrons, they could not control the kids sport teams practicing in hallways at all hours

having the ability to do laundry was very helpful this trip

the lobby sitting areas, bar and breakfast also exceeded my expectations

of dried-out eggs, minimal cereal options, bread and butter, and a dirty, unattended breakfast bar is simply unacceptable

the ravioli on the bar menu

gym

it was a little disappointing that the hotel bar isn’t open late

i was told after the fact that it was for room service,but still did not agree to this hold on my debit

the pool

court yard area and indoor pool plus restaurant/bar right on premises

i liked that it has a gym and that it is very near my home

sort or renovation i was given a room in the back of the property that was a walk from the main parking lot

breakfast was included when booking, but did not exist at the motel

air conditioning was so noisy no breakfast

no breakfast—cheap policy

there was know breakfast

fully equipped kitchen

it has everything we need-laundry, food, kitchen, gym

wish there was a hot tub as well as a pool.

for a hotel in that location - clean, good gym, acceptable breakfast, comfortable room.

the included breakfast had an adequate selection

booked this room in december to spend the night there for the kids to go swimming on april vacation

on-site laundry was nice too

i didn't use the pool or gym or have breakfast but grabbed a cup of fresh hot coffee and looked over a great variety of breakfast items

dryers in the laundry room are in poor condition

pool, complementary breakfast,

efficient, quite, clean, privacy, gym, pool

breakfast was great and location was perfect

efficient, quite, clean, privacy, gym, pool

of policing hallways of unattended running loud scoccer team kids about age of ten

digital key was such a great new help staff was very friendly and helpful pool/hot tub and gym were excellent

pool a bonus for the kids

only thing was they chlorinated the the pool and it was so strong of a smell

leominster for a gymnastics meets

nice environment.the pool was really nice, the kids enjoyed it.

kids running around halls late at night being loud screaming also running and very loud and

breakfast

great location, clean and breakfast was awesome! staff was excellent!!

the breakfast had been upgraded with many more choices and extras

cozy, friendly, great breakfast, clean rooms and bathrooms.

good breakfast, clean

pool not there

and nott have to do the laundry myself

pool misssing

pool was not up and running and no refrigerator and bed was to soft.

no pool

housekeeper came knocking and let her self in and started cleaning the bathroom before my kids and i were able to use the bathroom one last time upon departure or even exit the room for

kids enjoyed the indoor pool

the restaurant bar downstairs is very good

hotel was nice, clean and kids liked the pool.!

we went on a weekend where there was a lot of kids so it was a little crazy and loud.

i like the fact that they had a bar with light refreshment

it is sparkling clean & has a full kitchen

extremely clean. comfortable and a nice kitchen suite for convenience.

great gym, friendly staff

only complaint was the on-site bar was closed without noticed

size of room, lobby was nice and large, gym well equipped, breakfast was good

close to outlets, great italian restaurant and casino

no breakfast

and the gym was great for a hotel

huge room, swimming pool, incredible breakfast and 5 minutes driving to the outlet village