i use this motel when i travel with my dog since they are always welcoming and there is no pet fee, no long hallways to navigate with my dog

early check in

staff was exceptional about early check in

gym was great. room was a good size. shower was nice

the room service coffee was especially good and deliverd hot

clean and comfortable beds, included wifi, and quiet room

hilton web says room service which was part of the reason we chose them

hot tub and the room service were our favorite parts about the trip.

pool and hotub are nice. rooms clean and modern.

pleasant stay caring all needs except stomach full breakfast and business center

no computers to work upon. no good breakfast

also, the laundry room, which is right at the front desk, had the door open so that you could see right in

the breakfast good be better just coffee and muffins.

the kitchen cabinets are outdated and greasy

friendly staff, great location, nice, clean, comfortable rooms, great breakfast

pool could of been bigger. maybe a hot tub or sauna.

was clean, the staff was friendly, breakfast options were fantastic and we liked that you had a pool

breakfast was awesome and andrea was outstanding

pool was a lot of fun

pool was in great shape

but we ordered food from the bar and everything was very good

beautiful, clean hotel with nice pool area.

loved the cleanliness, really nice room with a beautiful bathroom and closet area, and nice pool

the pool was very clean as well

small gym and proper laundry facilities

not 5 star with no jacuzzi or gym or fancy restaurant...but we didn’t want that

late check out

there is no gym on site.

very helpful staff. very professional operation. nice swimming pool

the hot breakfast was awesome, many different choices and everything was kept filled

great breakfast and location

provided me with early check in when i arrived at noon

very clean room and lobby. pool was open.

the on site 24/7 gym

loved everything about the trip there the beds were comfortable hospitality was great and also bar service was

i wish it had more entertainment for kids , some games.

the gym and the pool, felt too small

is very limited and the same everyday, the cleaning could be better but not too bad, the gym only allows 2 people per hour which is not affordable

only thing that honestly had nothing to do with the property , but the kids were running around the hotel until around 12 midnight

liked the friendliness of the staff, the cleanliness of the room, the location, that it included breakfast and the price

loved the heated pool and free breakfast was amazing

we stayed at the hotel for our 13th anniversary celebration; wanted to be away from the kids for a day

apex center in areea is a draw for kids so hotel has lots of families

front desk offered us a shuttle ride for kidz expo event and a nearby hotel

breakfast is best of any hotel we have stayed at on the area. kids love the pool.

the staff including the kitchen staff were all extremely pleasant and helpful

the pool was warm and they have a jacuzzi

to much chlorine in the pool, or post a sign when the chlorine was added, did bother the kids eyes the next morning

coffee and breakfast is always good

laundry availability, friendly, helpful staff.

no breakfast

room was located above the laundry facilities

it's peaceful, relaxing and i had my own kitchenette. i really love it here. the best ud83dudc4c

everything was great. breakfast, gym, pool, hottub. room was spacious and very clean.

love the location, the people who work here, the rooms, and the breakfast in the mornings which is free

i go to put the kids to bed, and the pull out bed is broken

was perfect from check in to check out employees were super friendly everything was clean breakfast was

we requested early check in which they did

laundry on site was important as we were there for a lacrosse tournament

i assume it was kids being excited about their day besides that i finally went off to sleep and enjoyed the rest of

i am sure that our pets were cleaner and more respectful than all of the kids that happened to be there the night we were

it also has a very nice gym and open social area

atmosphere the staff was amazing especially amanda very homey feel love the food,pool and fitness

breakfast

the parking lot situation was terrible ...

there were stores close by, all in all a clean place with a gym room, arcade, and a pool.

the breakfast was amazing

was rude, did not give me any details about where to find my room or any info on breakfast or room services provided etc

the restaurant and bar was convenient with a varied choices in the menu

breakfast far exceeded our expectations

the guys working the breakfast in the morning were great, very quiet throughout the building, the gym is phenomenal, seriously amazing

breakfast was good

very good breakfast, a good variety of food

breakfast was not great

very clean, nice staff, great fitness room and breakfast spread, quiet, comfortable.

the breakfast was spectacular, the cleanliness was superb, and the entire property looked brand new

breakfast is a typical hotel breakfast

it was a nice breakfast, staff was very accommodating

to bar for sandwich & a draft beer before turning in and was shocked when the bill came to find the

made bathing kids more challenging

but the biggest surprise was the gym

large, full service sheraton with bar, restaurant, gym, indoor pool, etc.

decent gym

kitchen needs bigger trash can

the kitchen and the location

to the ice rink & the kitchen for heating up food between games

having two rooms and a kitchen

breakfast was great but the two ladies working at the reservation desk were far and away the best

pool was wonderful not too cold at all very warm around the pool area and pool was super clean

gym area was nice as well

location, cleanliness per friendly, breakfast, gym.

clean comfortable room, pool and gym, breakfast

breakfast is good, but always the same

we didn't have kids with us

excellent beds. great breakfast. perfect for family with kids.

very nice buffet breakfast. free usa today. quiet, friendly.

nice clean room. friendly staff. nice breakfast.

free breakfast in the morning

parking, location is very convenient, room was clean, breakfast bar was clean and the food was fresh

clean room, nice staff, kept up, not worn down,adequate parking, payphone

they was doing some remodeling but you couldn t tell other than dumpster in parking lots

parking. breakfast. very clean and appealing room.

very clean, great fixtures, good breakfast.

the swimming pool is the major reason we booked this hotel

needs new rugs. pool closed years ago.

wish the pool wasn't under construction and the gym needs updating but they are doing a good job so far on

everything was wonderful atmosphere lounge area pool staff everything awsome

comfortable beds, extremely clean, fabulous pool and shower was soo roomy

and my room had little kitchenette area/fridge/microwave

kitchen is dirty stoves don't work the bathroom is disgusting the tub fills up with water that last

there was water damage in the wall by the kitchenette with bubbles in the wall

it was a great place to spend the weekend with the kids and just relax

domestic argument between two young kids that went on for hours without any intervention from the staff

box-truck drivers, there is plenty of space to park your truck

good value for money, pet friendly with no pet fee

were planning to travel with two of our kids (in their 20's) so we reserved a room with two double beds

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

bar and grill were closed

they provide liquid body soap, shampoo, conditioner, body lotion and a hand bar soap

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

paint on light fixtures, old faucets in shower and holes left over from moving shower curtain bar 2 times

booked 2 rooms 1 for me and 1 for my kids who showed up hours after i did

would have liked to see a plastic bag for laundry and a sanitary bag for the ice bucket

my kids have have using the pool.

screaming kids at 3am running up and down the halls

was charged twice on a weekend that i was with my kids by myself

there is not just a well stocked bar but also a well stocked library in that both modern and traditional lobby

was great, loved the set up of the room, kitchen well equipped

breakfast was better than most

breakfast was great and fresh!

i went into the kitchen area and you heard the motion detector click and then the air went on

breakfast was excellent. fresh fruit not canned. lots of options.

now onto the hotel, it was truly convenient for our needs, the rooms were very clean and todays breakfast was a typical continental breakfast, with plenty of choices

kids running in hallway making lots of noises in pool late st night unsupervised kids being loud

there was a big selection of breakfast food - much better than other hotels we’ve stayed at.

curtesy of the reception and the stuff. good breakfast! we were happy with the service!!

gym has very limited equipment

were traveling from connecticut for a concert at gillette and she was able to get us a room for early check in

small gym

tidy entrance was although not truck friendly i was still able to find a parking spot

clean rooms, nice pool/hot tub, delicious breakfast, excellent staff!!

clean, comfortable, quiet, great staff especially the breakfast lady and house keeping

breakfast area was kept well stocked and very clean and tidy and the staff were very friendly and

breakfast was very basic and nothing got my attention

i did not use the gym but walked by it and it looked nice

breakfast included hot and cold items

breakfast bar - good selection of breakfast items, fruit, muffins, bagels, juice, coffee, etc

only one free drinking in the gym- super inconvenient

breakfast was excellent: the omelettes were very fresh and the coffee was fresh-brewed and the

kids running around at night

our room was upgraded and we really appreciated it given that we have 3 young kids

there was a restaurant/bar, and a pool

t have anything negative to say about this hotel except maybe a nice jacuzzi in the pool area would be

arrived around 8pm christmas eve & went to the bar for a late dinner

the pool was a big hit with my kids

great pool, great treadmill, great breakfast

loved that they had a pool, complimentary breakfast, a gym and high speed wifi

apartment style, full kitchen

nice kitchen

the room was clean and the gym was beautiful

they show a fire stand. and was not open was disappointed. also a bar was close.

the staff are excellent and a wonderful full free breakfast

breakfast was great

good breakfast choice

comfy bed, great breakfast

the breakfast was to be expected, which is good

great breakfast too

heated pool

breakfast was good

many options for breakfast. my kids loved to pool. i loved the late check out

were very comfortable, plenty of selections for the complimentary breakfast, hotel was very clean, and the staff very helpful

laundry facilities, wifi and computer with printer facilities

restaurant was busy and pool closed when we got back from concert

front desk staff and andy at uno bar were efficient and personable.

noise all night in halls kids until 5 am police etc wedding

laundry on the premises was a huge draw for us so we could wash uniforms

the older woman bar tending was such a nice person and ready to help

we went to the burger fixin's bar and they had great food

of onsite facilities, restaurant and bar limited food and access

noisy patrons, they could not control the kids sport teams practicing in hallways at all hours

having the ability to do laundry was very helpful this trip

the lobby sitting areas, bar and breakfast also exceeded my expectations

of dried-out eggs, minimal cereal options, bread and butter, and a dirty, unattended breakfast bar is simply unacceptable

the ravioli on the bar menu

gym

it was a little disappointing that the hotel bar isn’t open late

i was told after the fact that it was for room service,but still did not agree to this hold on my debit

the pool

court yard area and indoor pool plus restaurant/bar right on premises

i liked that it has a gym and that it is very near my home

sort or renovation i was given a room in the back of the property that was a walk from the main parking lot

breakfast was included when booking, but did not exist at the motel

air conditioning was so noisy no breakfast

no breakfast—cheap policy

there was know breakfast

fully equipped kitchen

it has everything we need-laundry, food, kitchen, gym

wish there was a hot tub as well as a pool.

for a hotel in that location - clean, good gym, acceptable breakfast, comfortable room.

the included breakfast had an adequate selection

booked this room in december to spend the night there for the kids to go swimming on april vacation

on-site laundry was nice too

i didn't use the pool or gym or have breakfast but grabbed a cup of fresh hot coffee and looked over a great variety of breakfast items

dryers in the laundry room are in poor condition

pool, complementary breakfast,

efficient, quite, clean, privacy, gym, pool

breakfast was great and location was perfect

efficient, quite, clean, privacy, gym, pool

of policing hallways of unattended running loud scoccer team kids about age of ten

digital key was such a great new help staff was very friendly and helpful pool/hot tub and gym were excellent

pool a bonus for the kids

only thing was they chlorinated the the pool and it was so strong of a smell

leominster for a gymnastics meets

nice environment.the pool was really nice, the kids enjoyed it.

kids running around halls late at night being loud screaming also running and very loud and

breakfast

great location, clean and breakfast was awesome! staff was excellent!!

the breakfast had been upgraded with many more choices and extras

cozy, friendly, great breakfast, clean rooms and bathrooms.

good breakfast, clean

pool not there

and nott have to do the laundry myself

pool misssing

pool was not up and running and no refrigerator and bed was to soft.

no pool

housekeeper came knocking and let her self in and started cleaning the bathroom before my kids and i were able to use the bathroom one last time upon departure or even exit the room for

kids enjoyed the indoor pool

the restaurant bar downstairs is very good

hotel was nice, clean and kids liked the pool.!

we went on a weekend where there was a lot of kids so it was a little crazy and loud.

i like the fact that they had a bar with light refreshment

it is sparkling clean & has a full kitchen

extremely clean. comfortable and a nice kitchen suite for convenience.

great gym, friendly staff

only complaint was the on-site bar was closed without noticed

size of room, lobby was nice and large, gym well equipped, breakfast was good

close to outlets, great italian restaurant and casino

no breakfast

and the gym was great for a hotel

huge room, swimming pool, incredible breakfast and 5 minutes driving to the outlet village