1 parking spot to a room for business travelers sharing accomodations

was very clean, covid protocols in place, staff very friendly and helpful and having the kitchen was great

small but adequate parking space for free of charge

the breakfast was good as i always eat a piece of fruit and yogurt for breakfast

kids running hallways

the staff was very friendly and the breakfast was great.

breakfast was way more variety than other places i have been too

clean room with good wifi

wifi was down for a whole day shopping carts in parking lot door access on side of building didn't

breakfast

are amazing room was great, space to park vehicles and needed to park our boat for a short period extremly

lovely staff. very affordable. reasonable pet fee. nice quiet setting

good parking for truck and trailer

the spa is excellent

the swimming pool is very good, my baby’s loved it

need later checkouts and earlier check ins to enjoy the pool

the waterpark is amazing but the snack bar is thoroughly overpriced - $5 for a tea

longer time in water park

everything was very clean the pool area was amazing very well ran establishment

laundry room had an older washer & dryer

the kitchen was stocked with dishes and dish soap

very clean, well stock full kitchen

in town, beds and pillows, super comfortable, free parking, delicious free breakfast, have bbq, pool, in simple words,

swimming water temperature was too cold for little kids

swimming water temperature was too cold for little kids

2 tvs so you could put kids to bed and still stay up

the staff are most welcoming, helpful and knowledgeable and the room service food, excellent with big portions

the lights were out for a whole day and no wifi working for a whole day

bathtub and room service

loved how the heart shape jaquzzi was big enough for all 3 of my children too play in just like a pool

we really appreciate it breakfast has a lot of variety

clean facilities staff is very friendly love the spa bathtub and a great continental breakfast as they have a waffle

helped us with early check in at no extra cost

very nice place with a lot of supplies for the kitchen and very kind people.

pool could use some landscaping?

think keeping a stock of coins or a way to pay for laundry by card

there is private parking available at the property which is an added advantage too

rather than glaring into the room all night we had a family room it was very large with all kitchen supplies needed except a plug for the sink

breakfast included

my partner and i enjoyed our stay in the spa room with patio

kids running in hall at 1 am....

very family friendly, great for families with small kids, not overly restrictive for young kids.

large room with spa bath close to amenities

pool was great. price was excellent. friendly staff. free parking. close to everything

swimming pool

with two queen beds for one night, but the room is good enough for a family of parents with two kids

swimming pool.

rooms were clean and pool was great. kids loved it. staff were very friendly

the property had a pool and a great picnic area with bbq’s

of the room, completeness of the kitchen (ref, oven, microwave, percolator, etc

the kitchen

having a kitchen!

with the spa tub had a heart shaped tub big enough for two people but the knob to turn on the jets didnt

good price, free breakfast, wifi, outdoor pool, clean property

excellent wifi

giving us a room close to the laundry and turning the machine the whole night

our kids enjoyed the stay

laundry on site was definite plus

pool was a little too deep for kids

they let my daughter have a friend sleep over and swim in their pool one of the nights we stayed there

pool could be open longer and earlier

pool could be warmer and the hot tub didn't have water in it.

places we have stayed with an indoor pool enclosure keep a supply rack of clean towels for guests (with a stripe or pattern to indicate

last call at sports bar on a saturday night was 11pm. no late night menu or room service.

i liked the location. ialso liked the swimming pool and gym

the tv had no hdmi, no pay per view, no room service, smelled weird, no jacuzzi.

the location, layout, accommodation, staff, accessibility, view, on site starbucks, indoor pool, elevators, cleanliness, staff friendliness, pet friendly were beyond my expectations

i love the room and the staff plus the pool

swimming pool was green and not in use but the owner was really kind and helpful and the breakfast was good

very friendly staff, very clean room and pool

there is a free parking continental breakfast and a lots of smiles from

very clean. basic room. fridge. microwave and free parking and breakfast.

free parking and great wifi

it was located very close to main park in thorold

the room was clean and they gave us early check in

i would have been great to have maybe some snacks or fast food type of options even at the bar they have in the

loved that there was bar / restaurant attached to the pool area

pool play area and restaurant were great room was clean and comfy

the golf simulator is fun and reasonably priced

pool was excellent, in a garden setting and with play area for the children's

no pool

big spa bath and full seperate bathroom with windows

little outdated and pool was not in service

heads up about there being no kitchen utensils at all

- the advertised swimming pool is closed and it seems that it need renovations

no cartoon channel for the kids

i didn't see a pool, and it's too noisy

wifi was not working.

roomso were clean continentail breakfast included. perfect for our needs

friendly staff, parking right outside of room

staff is great, the pool is fantastic

$15.00 a day to park your car ridiculous. we parked at the casino for free.

rooms were big and clean. 7 min walk to the casino

pool closed

best rate in town. convenient location near casino and restaurants.

in particular the woman who were the bartenders at the great room bar were friendly and willing to make a cocktail a particular way i

enjoy the pool area because it was always full of loud kids breaking the hotel rule that prohibits horsing around

my kids and my friend had an amazing time

missing was a kettle & microwave esp family with small kids that only eat foods from home.

kids came free for breakfast though it mentioned only for 2.

didn't realize our room had a whirlpool tub in it

there were hockey teams so victoria upgrades us away from them gerald bill and mackenzie at the bar were so

the view from our hotel window was amazing. the staff were great. the bar area was great.

staff extremely helpful-allowed early check in

no guest laundry

pool, location and check in staff!

outdoor swimming pool

was very noisy,kids running in hall making lots of noise,the heat was just hot air was cold most times

we loved the spa tub

room service was unfortunately unavailable on one of the days, additionally, the hotel provided

the advertised pool was empty. their gazebo had a rolled up carpet and a dresser in it?!?

no pool and the exterior could do with some fresh paint and stairs need some work

the exterior is a little run down and the pool was not functional but we didn't really require it so no big deal

television- not hooked up to any programming pool non

pool was not working this season

location, cleanliness, early check in

convenient location and nice view from the room. happy that there’s a gym.

parking lot is two streets away, exposed, and ev charging is not available

the room was spacious. the gym was great and so was the pool. staff was amazing.

few channels on tv, no movies, not good for kids

walking distance to casinos, restaurants, and shops, but clifton hill and the falls were a bit of a hike

cleaning crew should have proper carts for towels, not laundry hampers

elevator too slow, old and small no microwave no laundry room

rooms were comfortable. breakfast was great and staff were helpful.

clean and comfortable hotel just off fallsview blvd, 5 minutes walk from casino niagara and a 15 minute 1

my kids could not sleep with the heat

gym, pool etc

the pool is not working and there’s no coffee shop

possibly the pool. i think it was closed but not too sure as we didn't try to use it

pool was not open which we were counting on but that's life sometimes

morning we had something chewing under the floor in our room, second night a group of kids were in the room beside us and upstairs and we're playing beer pong, got really loud at about

excellent location-walking to falls and casino

especially when you have 4 kids & it's raining all day

quaint hotel with a nice outdoor pool

breakfast：maybe can add a little bit vegetable.

location and view pool

no pool, no breakfast

rooms were not clean, mystery sticky spots on the rug, stains on furniture, dirty laundry under chair, view description was false for a high price

if you offer a gym, you might as well make it useful and nice

the pool and spa are very nice

super close to fallsview casino and olg stage

man was very helpfull the room was great next time i come witch will be july 12th will used there pool thank you for a great stay will tell all my freind about this motel was noy far from the

the room was clean and comfortable and the kids really enjoyed the outside pool

clean enough (dirty) and spiders everywhere, as well as the bad smell of marikhouana disturbed kids badly

i liked that the property had a pool and a room with a jacuzzi tub

pool and hot tub could use freshen up, pool shower not working

attached to the casino, shops, restaurants. i couldn’t have asked for more!

check in polite staff facility very clean i loved the aroma in the facility i enjoyed the clean gym while i stayed my grandkids enjoyed the pool nice access to other amenities on the property

everything. hotel, rooms, staff, closeness to fallsview casino

close to casino and keg onsite

the gym had a great view of the fireworks on the us side of the falls

were told that an early check in was possible

pool with kids/ preteens jumping in and playing very loudly

hilton even allowed early check in

a few ev charging spots in the interior parking

the check in was very fast and i loved the fact that they have a late check out

location, faboulous amenties with gym and pool

location close to the falls, we stayed in the jetted tub king room with a balcony and large spa bath big enough for two adults to comfortably enjoy

not their fault but limit room service from the current covid issues.

gym is tiny, limited products. breakfast not included. tv is small

pool, hot tub, and free breakfast & parking

the pool, no easy accessibility

staff is so friendly i requested for a early check in

the room was clean and well maintained, the pool was in excellent condition

loved the pool and hot tub and being able to book a timeslot so not worried other would enter

21-sunday april 23 2017 when looking for hotels one of my criteria was to make sure there was a gym

under bedside-tables, no fridge (they asked us to pay $10 if we wanted one, no microwave in room, gym doesn't exist anymore

the room was so clean and just right at the central close to casino/ walking to the falls.

pool was great, arcade was fun

to have a spa tub.

having the moose and squirrel small bar and cafe in the lobby was great for a quick snack or drink

gym

salt water pool was great, kids had a blast

there s a charge for parking your car in the lot. the free wifi is horrible.

we loved the look of the hotel and our view was great. the pool and hot tub were beautiful.

the spa jacuzzi tub

rooms with a nice spa close to casino

but if you go to the casinos or out to party a clean and solid option

pool is green and not available for use

there’s no safe available. swimming pool was out of operation.

only thing i didn't like is the pool was not maintained and it was hot outside so we would have taken a dip if

close to the casino. clean rooms and friendly staff.

allowed an early check in & a late check out

it was walking distance for us for shopping, banking, falls and casinos

staff, rooms and pool all excellent

the pool was also closed due to covid

staff are friendly and the rooms are clean and comfy , nice pool overall well recommended i've been coming for 2 years at this location i will be back soon

breakfast too early from 7:00 to 9:00 am

the breakfast muffins and pancakes were very good

expecting the breakfast would be more healthy (wishing to have whole food next time, eggs, bacon, sausage, etc

great free breakfast

the pool use would have been nice and a more up to date tv as i was stuck with an old

pool good for kids / families

the nightly fireworks from the lounge chairs made things fun, along with the outdoor games for kids and adults

the nightly fireworks from the lounge chairs made things fun, along with the outdoor games for kids and adults

also extremely loud due to kids play and screaming at 9am

pool was open which was great to keep the kids occupied

everything, like no room service, no intercom, no welcome gesture erc etc.

room service should be every day

wifi was working half the time

good place to stay for cheap at the falls. the free wifi was great!

wifi was poor

room was cleaned, swimming pool was great, stuff were very friendly. 100% recommended

not all the sprays on spa bath worked

also got the spa room with the tub and the jets weren’t working

distance to the falls and the activities ( about 15 minutes with crosswalks and kids), nice pool with an actual deep area, comfy beds, hot water and good pressure in the showers, quiet room

i had booked a room with the heart shaped spa tub and forgot my bubble bath

i asked about laundry facilities and was told i they opened at 8am

and wifi was sketchy worked one minute then stopped

single woman alone,or casino visitthe security is not good,could not sleep well,sign under security cameras

noise from other rooms, kids screaming.

-off bus), and several coffee shops, and steps from lundy lane

ev charging, accepts pets, pancake machine, breakfast included, friendly staff (reception,

for an early check in only because we brought our dog

ample gym

cards didn't work 5 min after getting them had to get them re activated got charged 40$ cause of early check in had to pay for parking it should be included booked on booking

indoor pool and gym on site

good breakfast, pool, personal of course!!! and excellent place nearby the falls

beautiful updated rooms and the breakfast was a bonus!! thank you ❤️

i felt that i paid too much to upgrade the gym picture did not match the miserable actual gym

pool was advertised as heated but didn’t meet this claim

the pool and the gym offers in the posting were not working the room was smelly (maybe humidity from the pool) and

pool needs to be clean

(for anyone else wondering in the comments, ice machine on 6th floor and water dispenser in the gym on first floor

the gym was great for walking to get steps in when it was pouring outside

liked the location, it was clean, tv channels we good, hot tub was great and pool, and the staff we friendly

breakfast was great my kids loved it

beat the price and proximity to the casino, clifton hill, etc

staff is so polite and cooperative when we ask for early check in and close rooms

clean, great location, close walk to the falls, casinos and bars.

nice pool

pool was very clean

is very accessible for all the places that my kids visited and it just a walking distance from the hotel room is clean and warm we all slept well

location, clean rooms, comfortable beds, nice pool with hot tub and patio area, exceptional staff willing to help in any way they can

complimentary continental breakfast set us up for the day

chair needs modernizing too heaven tpo pull and sit also no wheelchair door accesibility for pool door heavy to push open need updated

no refrigerator. no laundry on site

the room was so nice and clean. i like the jacuzzi in our room. my kids love the swimming pool.

clean and large enough for kids to play

i also like facilities that have onsite laundry, which this one did have and the pools and workout areas were clean

and a short walk to fallsview casino

it could have had room service.

everything worked nicely, the spa tub, the shower, all of the lights

clean room. spa tub worked great

staff member running the breakfast area even made waffles for my kids

big and comfort room. we got breakfast early in the morning (5:00 am)

breakfast could have been better... coffee was poor , and not enough fruit, banana, oranges

room was nice, staff was really friendly and the kids loved the pool

heated swimming pool, gym, convenient location of the hotel. clean in the room.

everything else. the kids loved the water slide

a nice place lots of kids tho would have nice at the pool had a cut off time for kids like 8 or 9 when they should be in

we spent our only full day in the falls doing laundry due to the bugs

outdoor pool

the pool was out of order - staff explained why so it was not an issue.

no pool

i also had no prior notice of the fee amount for late check out which wasn't mentioned upon

no water in the pool, no coffee maker in your room.

room was magnificent, services

i recommend eating at the hotel in the restaurant or via room service

we had planned to walk to the casino because it s so close but had unexpected rain no big deal, it was only a 2 minute drive

lots of parking, strong wifi

room service could be better for the price

location is excellent for families with young kids who want to stay close to the attractions and food

if someone calls and ask about early check in, don’t ask them to come to front desk and see

the stair to the pool were very slippery and didn’t have any grip on them

walk back from the parking lot and the casino was a bit treacherous because nothing was plowed

with family including kids

clean , well stocked, with all kitchen supplies, all dishes, pots snd pans, they had oil, salt and pepper

it is great if the reminder email explains what the cutlery and kitchen equipment are included

the size of the living space and rooms. the kitchen amenities.

decorated and had a fully decked out kitchen with utensils and seasoning and even olive oil

clean, spacious room, well-equipped mini kitchen.

everything was spotless, and the free parking was a big plus

parking is free and secure on-premises

free hi speed internet and parking

rooms are comfortable, privacy, cleanliness, close to fall, free parking, owner is nice man.

secured parking on the property, saves you a few dollars

no pool contrition

i didn't have the chance to try breakfast, as i had to leave for toronto early in the morning, but i would definitely recommend

swimming pool and alots of parking

rooms and beds were clean, had a pool and was walking distance to all attractions

the breakfast was very nice

and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

personally i don't care to much, but it's critical when traveling with kids, they did not sleep well due to the noise

the pool is well taken care of, clean

the location is perfect for visiting the falls casinos and everything around clifton hill

updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids, small but looked good)

pool...location

were able to accomodate our very early check in

2 out of the 4 machines in the gym are broken

early check in, room upgrade for free, unexpected room quality

laundry room to small only 1 washer and dryer for the whole hotel.

wifi is fast, just the signal was not strong in every corner of the room

we had a late check out

wifi didn t work at all

they do have a pool

the bed was very comfortable and the a/c and wifi worked well

only downside was that we didn't get to use the pool .

the fantastic pool was another huge plus

room was clean , air conditioner worked great and pool was nice and clean

i wish people actually used the pool, but its not really a big deal

location, loved the pool!

the staff were also very accommodating with a late check out

no indoor pool

warm pool & perfect location. great beds.

rooms were great and loved the swimming pool

it has a pool to enjoy which is a treat

perfect spot. not to big quite and had great music from the bar across the street

bar fridge had packing tape all crumpled and stuck all over it

bed had a horrible bar running down the side that dam near broke ur leg when ya hit it

that there is a bar across the street it's load, and you can hear it if you're a light sleeper

we had to get the staff to bring us a power bar so we could use the fridge as the plug in the wall was loose

the casino was closed

connected to a water park but we didn t use it

my kids had so much fun even at the indoor pool

i wish parking was cheaper but it was a fair price $50 cad per night in the casino.

late check out

breakfast room is wayyyy too small and it gets over crowded quick

great location, so close to everything. front desk people were nice. good pool.

helping with every request as early check in and storage our bags after check out

friendly staff, praat who was at the breakfast area was extremely kind and helpful.

friendly staff great breakfast clean rooms

didn't like that breakfast was not included and did not like i had to pay for parking

wifi was not really working in our room, we stayed in the rooms in the side building not in the big

great staff, convenient location. clean facilities. pool and hot tub were also great

kids and i loved the pool and spa

reasonable breakfast options

close to the casino

grab bar to get up from low toilets - need more space to put down toiletries in bathroom - need stool to

best part of this hotel is that its connected to water park ,cafe,casino & shops

only tiny thing was that it didn t have a bar but there s an indoor walkway to hard rock so still didn t have to bear the cold to go for

didn t use room service or anything

kitchen needed a bar of soap as dish liquid was almost gone and didn't want to take the ones from the bathroom as

breakfast was

the free breakfast was a treat and super delicious

no room service

the parking is convenient

wifi is terrible, while attempting to watch a 15 minute you tube video, lost connection 7 times

breakfast could use some fresh options, fruit and dairy.

no room service

to the funfair and restaurants and so close the the top of the falls great rooms fridge free parking free breakfast and no

if you like the casino it is right across the street

court yard lots kids running around

that is was so close to attraction and indoor water park, didnt have to drive.

loved the local to walk over the parking lot to play wizard golf while glowing in the dark and eat out

perfect for going to clifton hill or water park everything is near by

love the court yards and the watching my kids play cards with me and my kids love walking the “window bridge” to the water park and i

pool water was too cold for me!!!

the kids had a pool and arcade to keep them occupied

the kids had a pool and arcade to keep them occupied

was the parking fee at the hotel $15 per night plus taxes, a bit too much considering there is no room service due to covid-19

pool was very crowded, not the hotel's fault at all but just something to note if you plan on

breakfast could have had more continental selections

staff were very friendly, greeted us at the desk, in the hallway, breakfast - we felt very welcome

the set up the spa bath the location

gym could be better - there were no free weights. minimal equipment.

spa bath

room was true to the pictures as was the pool and gym

pool area small but perfectly fine

had a nice swim in the pool

it’s $6 to do a load of laundry

let light into the room if anyone used the restroom while others were trying to sleep (woke up kids

exactly what it said on the tin, great friendly bar with good prices

and i always try to stay here it's close to everything the staff is great and we love the pool area

laundry facilities were available but there was no laundry detergent available to purchase

the dryer in the laundry didn’t work once i told reception they refunded me my

at this hotel with kids

i wonder did they laundry those routinely

was the second leg of our journey and we usually try to do laundry before we depart but there was no facility

deal with kids and free breakfast

no laundry room

location comfortable bed and pillows breakfast has variety and tasty free coffee 24hours friendly

travelling with 2 kids

less than a mile from a casino, amazing food options close by

was right across the street from a restaurant/bar/arcade, and a few streets down from the entrance to niagara falls

casino, coffee shops, anchor inn, the falls are all walking distance

staff resraunt bar nice

right across the street from the casino and we could see the mist from the falls from our room

short distances walk to the waterfall, near church and casino

gym

huge rooms, comfortable beds and pillows, friendly staff, great location, good gym

nice location close to niagra falls state park and the local casino

the pool & spa were great

even the layout

the room service was top notch

staff, extremely clean, great pool, walking path right out the back door, friendly bartenders, and there really is a doubletree

enjoyed spa and swimming pool

would be nice if the hotel shuttle would run all year round and not only during high season but i get it

gym equipment was in disrepair.

close to the free shuttle to take you to attractions

breakfast was delicious

swimming pool and gym

nice pool and hot tub looking out side was nice

clifton hill is a 8 to 10 minute walk so if you have kids, stay here to avoid driving a lot and the stress of worrying about finding parking

great location... beds were comfortable. kids enjoyed the pool.

there is also a casino at the back of the hotel

pool and hot tub were great & clean (also dated but we didn't mind) great value overall

seemed to be smaller than queen size, and woman cleaning pool area didn't know the time it opened, and the

there was a little noise thru the walls, nothing serious but we could hear kids and people talking sometimes

i was hoping for a better breakfast with pancakes, eggs and sausages with my kids.

like everything the room,staffs, the pool,restaurant and the best is free laundry and free dry

wonderful location close to the american falls. excellent restaurant. loved the pool!

the laundry system was really helpful too

pool and hot tub were open which was nice

the pool and the room service

room service is available due to covid

parking was easy and the pool was nice

loved the breakfast/ kids loved the pool . cleanliness!

closeness to seneca niagara casino

given room at the elevator exit and across from the laundry area. very noisy!!!!

free breakfast

they did not find a spot on their return from the casino

homeless people approached us in the parking lot

would have been nice for the kids to be able to swim later than 8:30

valet parking was very efficient and quick when parking and retrieving our car

great free parking, great view

nice staff room service food was delicious

friendly hosts, delicious free breakfast and a short walk the the falls.

the room was cozy, super clean, and prepared to receive us. the breakfast was delicious!

beautiful rooms, comfortable beds, delicious breakfast

i had a choice of what breakfast to have prepared for me and the hostess even prepared it an hour before their official

location was perfect and the breakfast was made to order and delicious