bby where you check in), our original room wasn’t ready upon arrival—even asked for an early check in, had to keep requesting a receipt, the first room they gave us was filthy and smelt

the manager was ignorant. my visitors has to pay for a room to visit and be by the pool.

didn't have breakfast however very quiet here definitely will continue to stay

staff the room the beds the parking area the building the area period breakfast the prices everything definitely the best hotel ever with outstanding service from staff

breakfast is the bare minimum (bagel, toast, juice, yogart, oatmeal, muffins, cereal, coffee) but

no coffee available after breakfast, and none in the rooms

convenient breakfast

we did not eat breakfast. location was great.

the hot breakfast

hot breakfast in the morning was all that we needed

the hospitality was amazing. complimentary breakfast was a hit with everyone in our family.

rooms. coffee facilities in general gym was nice. pool ok

was a creepy guy wondering in the pool area in a trench coat and talking to some kids (not his kids) at the elevator

needed to get sheets for the pull out couch bed for our kids and they didn’t have any blankets for the bed so we couldn’t use the bed

we had a ton of luggage and asked for a roll cart as i saw some of the college kids had some but when asked i was told they were all in use

indoor pool didn’t seem to be heated

breakfast was good

breakfast was great staff very friendly & hospitable!!

our breakfast experience was very enjoyable---food delicious and the kitchen worker very attentive to

breakfast was good

room was spacious and clean. free breakfast and wifi a big plus. staff very friendly.

the breakfast was delicious

the pool was very cloudy and we went to breakfast an hour before closing and there was no scrambled

never saw anyone at the pool so i took my laptop and phone down there and worked poolside

breakfast was very mid

did not want breakfast

and gym closed due to covid and no reduction in room price, no snack machine on site, drink machine

very clean good wifi easy access to food across the street atm in lobby laundry machine

laundry machines need to be fixed

wifi was fast, the room was spacious, great staff, nice pool

the pool and gym are closed due to covid

didn’t eat breakfast

breakfast options were minimal.

we missed the breakfast.

not much to offer for breakfast, but adequate.

breakfast left a lot to be desired no hot water to make oatmeal but packets of oatmeal there, no

free laundry, lean well appointed kitchenette and amazing staff

free coffee and laundry free also- soap available for a buck

rented a kitchen suite which has a small electric stove

great location to the base. staff was professional. rooms had kitchenette and refrigerator.

was soft and room was clean everybody was friendly and breakfast was good my grand kids love the pool

and we had driven 12 hours straight, so he paid half of the daily rate extra for early arrival/late departure

outdated, no supplies in kitchenette

the staff running the breakfast were terrific.

fresh and plentiful breakfast in the morning

friendly staff very clean good breakfast

t the pool and at the breakfast place in the morning) it s so unsafe

pool was closed no breakfast

didnt get room i booked. pool wasnt open for a few days in beginning

staff was friendly. the big guy worked on pool to get it clean.

there was a pool and the size of it

was very happy they had a pool

loved the breakfast best location to have breakfast at

hot breakfast with pancake maker was a plus

away when i called them that i needed a set of sheets because our little one got sick and the breakfast was very good a very friendly

the lack of room service was annoying and the room smelt of dirty laundry

breakfast..

clean room and comfortable bed. good breakfast.

the breakfast was great too

was great, the accommodations were good, the staff was very pleasant, the room was clean, and breakfast was good

wish breakfast was until 10am

the cleanliness of the overall facility, fitness center had new equipment.

room was extremely nice, the bed was comfortable and the kitchen saved me money from having to eat fast food or eat out the whole of my stay

breakfast was good . location was very good

the kitchen and cleanliness

i liked the kitchen and space in rooms

hot breakfast

the room was very clean, breakfast service and choice was great

we did not have breakfast at your property.

everything and the breakfast

location, clean and comfortable room, good breakfast with lots of choices, and friendly staff

easy to get to, nice gym, good breakfast, friendly staff, comfortable room.

didn’t even attempt to clean room the week i stayed i had to go get clean laundry everyday

laundry was out of service.

great value for the money. really appreciate there not being an additional pet fee.

the laundry room was not clean, the stairwell was not clean

army university like 7-9 min away got south park mall like 3-5 min away got gym close they got laundry inside made my life super easy didn't have to look for laundry place will definitely come

sunday. no restaurant service. did get bar snacks and drinks.

marble staircase, huge doors, brass elevator and a well curated bar and lobby

geri at the front desk and ceecee at the bar were tops

also trying to get to the rooftop bar was so much of a hassle we never made it up there

ceecee at the bar was so sweet and personable, giving us a history of the hotel

like the view of the golf course from the bay windows,i'm a golfer of course my wife love the place in general the

definitely going back and taking my kids this time

liked the pool and golf area

the pool areas, especially the outdoor pool. beautiful and easy to walk in.

the pool area had music, a cabana, and a lot of activities

great hotel, super comfy beds!staff was very friendly and the breakfast was amazing

breakfast was ok just needed to change the menu every two days or so

the pool was down but it just happened. the people above us were very loud and kept us awake

breakfast was great except hot items all contained meat - no hot items for vegetarians --or not

continental breakfast was very good

helpful and kind staff...beautiful grounds and activities for the kids.

indoor pool and gym is closed

food from the bar and grille was great and coffee house was convenient

the kitchen had everything we needed

it also has great amenities for kids

i wish we had been located in a building closer to the pool.

mini golf

our suite kitchen was well stocked with dishes and cooking utensils/pans

my kids loves the swimming pool so overall it was a very nice stay

was quiet and roved from all of the busyness of downtown the property had a beautiful golf course as well

even my kids rated their experience here highly :)

our room was cute and comfortable, and our breakfast each morning was visually appealing and delicious

the real surprise was breakfast

breakfast was awesome.

had a very enjoyable stay and loved breakfast

loved the fact there was laundry soap and washer/dryer provided with each unit

pool was close by, loved having a washer/dryer available, spacious rooms, nice kitchen area.

one with a hot tub, dining and living room, kitchen equipped with everything you need, a good gym, swimming pools, games rooms andsports courts

personal on their golf carts waved and we chadded

i liked the cleanliness and that it had everything we needed. loved the spa tub!

kids loved the pool

sparkling clean, they have a laundry, fantastic caring staff

kids loved the pool

friendly staff, clean large room, great price, good size pool.

the pool and hot tub are also wonderful

i was able to cook full meals for my family because the kitchen is fully stocked with everything from silverware to pots and pans

i love the pool...

we got rained out at busch gardens, would have loved an indoor pool

full kitchen

good breakfast each morning

provided free breakfast, wifi, parking and had an indoor pool

great location near restaurants, awesome continental breakfast! great value!

breakfast had enough options to keep the kids happy

no chairs in laundry room

we came to celebrate my husband's birthday

me and my wife enjoyed the marina , river spool and spa services

room, beds, shower! restaurants, pools! transportation in site! golf club!

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not connected to the pool and restaurants

awesome pool and late check out was appreciated

laundry machines and hot tub not working

laundry facilities were lacking

we used the coin-operated laundry which was right on our floor and so convenient

breakfast was really good

background so of course i was looking the rooms were cleaning the common areas were clean the breakfast area was clean so i found nothing wrong

good breakfast

so hot inside pool section

laundry facilities excellent

room was right by the buildings laundry room, the smell of wet laundry was constantly in our room and smelled like wet dog… the

full size kitchen was lovely in case you didn't want to go out or just fix soup or tea

the kitchen was amazing, the sofa bed was surprisingly comfortable, the outdoor pool and whirlpool was

the kitchen was nice

it would be nice if there were umbrellas around the pool for people who are there to watch the kids, but not get into the pool

spacious room! nice kitchen area.

contemporary art decor, indoor pool and jacuzzi. the game room and exercise room was a bonus.

everything was wonderful. staff was amazing. my family enjoy everything especially the pool.

pool, gym, free coffee

was great, breakfast was good plenty of choices just a little noisy between 8am-9am beds very comfy, loved the

breakfast had a very good variety

can walk to the movies, put put next door, laundry matt close by, and right many places to eat within walking distance

breakfast, advertised in online search

breakfast had no variety, juice machine didn't work one of the days

laundry services could be smoother and the detail cleaning could use a little more attention, but

the sheets had blood stains on them and laundry attendants go days without bringing fresh linen

inside pool was open yet outside wasn’t

restrictions on the services made it near impossible to enjoy spa, pool, gym and restaurants on site

great place to take kids

the spa was wonderful

the hotel has wonderful amenities like the pool and gym

pool was out of order during the time of our stay.

great prices on room service

no hot tub and no outdoor pool

breakfast

i could see the bar area and breakfast from up above

parking is weird, spread out over an area and confusing as to what is hotel property and what is

there was plenty of parking

bathroom could have used a grab bar in the shower.

i never get to take full advantage of the wonderful breakfast buffet or just the beautiful pool

the wine bar is a great touch as well

groups, 6 couples, travelled for golf outings

gym wasn't the best only before they need to have weights in the gym

the convenience to golf courses, historic williamsburg, and restaurants

the gym is small, with 4 people working out it seems crowded. they could use a set of dumbbells.

the pool area was a nice addition with activities going on most nights

the breakfast would have more then just cereal and bagels

com changed it after conversation with manager the next day they changed room the breakfast was only cold food and muffins which on the last last the only had have the amount out as

breakfast could have had a better selection

disappointed in the breakfast. no hot items. just oatmeal, cold cereal, bagels and fruit.

my husband wished the breakfast would’ve included eggs and/or breakfast meat

pool was too far from the inn

this place is huge, beautiful gardens with massive trees, golf coarse right outside the back patio

felt at home - gym is pretty good too which is so nice as most hotel chimps out on the gym

pool is out of the building and not accessible to the guest when there is a group class is going on

comfort and space of the bedroom, excellent foods, pool to relax in, friendly front door

excellent location for visiting the colonial area. desk staff were lovely. enjoyed the gym.

the staff, the room, the breakfast, the location etc

free parking, indoor pool, and free breakfast

didn't have any issues. would have liked a jacuzzi in the pool area.

breakfast was good. started serving at 630 am

you shouldn’t have to perform a gymnastic exercise to use the potty

very historical. nice details. room was nice. bar was lovely

i did appreciate the manager who walked me to the bar at the golf course area

enjoyed taking advantage of as many of the amenities as possible, including an afternoon at the pool

i did appreciate the manager who walked me to the bar at the golf course area

pool!!!! location walking distance to almost everything,

almost never functioning wifi and no gym as advertised

see above. business center no printer, no gym

friendly staff and complimentary breakfast

breakfast is light continental

allowed a late check out that we definitely needed after being awake all night in the very noisy hotel

breakfast attendant was fantastic. she keeps an excellent kitchen.

room met expectations, nice plus to have laundry facilities

staff, clean and comfortable rooms, good breakfast, pool and gym, great location for visiting

great room close to everything (laundry, elevator, ice )

mfy beds), and breakfast was awesome

staff was friendly and helpful, excellent service from front desk and bar staff, we didn t use the room cleaning service

gym had no sanitizing wipes

loved the large suite (perfect for my group of 2 adults and 6 kids)

clean, comfortable, quiet. friendly staff. the breakfast was well worth the extra cost!

wish the pool was

i just wish it was warm so the pool could have been open ud83dude02

pool was close to our rooms

pool would be open another hour.

pool was a little dirty but not bad

shaded grounds and walking distance to fitness center, williamsburg inn and to town

wife called twice for pick up from spa

had booked to rooms since we have kids with us and larger group i had requested the rooms be close to each other and on handicap

pool a short walk or drive and no amenities at location. wasn’t an issue but might be for some

the swimming pool and fitness centre were clean and tidy, with plenty of towels etc

pool and spa could have been cleaner.

enjoyed the indoor pool the staff is respectful and pretty fast with responses to any need guest my

pool and location of room

comfortable, clean, decent breakfast & a great location for all things williamsburg.

great value for the $ grab and go breakfast and a pool!

very comfortable breakfast was okay pork must be a southern thing for breakfast

the room service was great. the staff was nice and friendly. the breakfast was great.

for vacation with kids - kitchenette for cooking and pool kept them entertained

pool had a film on it and had so many chemicals that it bleached out swimsuits

we also enjoyed having extra space with the living room area as well as kitchen

the room was booked, it stated that the room came with a refrigerator, a microwave, and free wifi

convenient parking

very clean, comfortable, and we loved the inside pool

wifi was horrible didn't get service in the room

plenty parking. surroundings excellent

pool was not working, not good for the kids

my kids wanted to go swimming in the pool but i would not let them because they were open wires

the free hot breakfast buffet is great

the free hot breakfast with eggs, bacon and waffles was delicious

the breakfast was delicious and good variety on the free buffet

the beds, floors and tubs are clean and breakfast is great

did not like that there was no breakfast

breakfast was mediocre. beds were nice and comfortable.

and the location the staff was very nice and willing to help the lady that ran the kitchen for breakfast

breakfast was terrible

definitely need more lounge chairs at the pool

free breakfast

we enjoyed the pool and the exercise room

convenient location. clean room! late check out available

pool was clean

laundry facilities good

property was great. clean, close to everything and lots to do for the kids.

the pool & adjacent water park for kids was best feature of the resort;

we were pleasantly surprised with the kids club, free shuttle service to colonial williamsburg, breakfast buffet, activities for children

 the water park is perfect

the pool was really nice as well

my kids 2&7 loved the indoor pool very clean and staff was all very friendly

we did have an issue with the laundry services

the bed was extremely comfortable with lots of pillows and accommodations like the gym and pool we're very nice

the front desk lady was really nice and her “auntie” showed me around the cool layout of the pool and hotel

the room was great. beautiful area. perfect pool area. close to all attractions.

the seasonal pool is wonderful, too

it was comfortable! they had a pool

awesome location and very clean with great pool

pool

everything except the breakfast

the breakfast was limited because of the trump virus but the coffee a juice and other items meet my

the pool opened late because someone forgot to unlock it

late check out breakfast was good

room set up (large and spacious for parents traveling with kids)

rooms, poor breakfast, noisy pool, gym too small and missing weights and music

the cleaning and room service staff was outstanding.

no microwave in the room and laundry machine only one is working

there is also a very nice pool

pool, gym and arcades

location pool

pet fee

great pool and laundry facility

we enjoyed the pool at night with the kids after long day at the park

the housekeeping staff was great - the pool and deck area were clean

water was cold however that did not stop my son or the other kids there from playing in it

my kids loved the indoor/outdoor/whirlpool

were small for two adults and two small kids

the pull out couch for our kids could have been a little bit more comfortable for them.

very nice pool to swim and relax at

main reason for staying at this hotel was because it is extremely pet friendly and because of the kitchen that's attached to your room

clean and spacious rooms, breakfast was good.

there was a full sized kitchen

truth be told, i didn’t recall reserving a suite but it was well appointed with full kitchen, refrigerator and table/chairs included

liked kitchen

gym was great

we saw not a single speck of dirt in the place and with kids running around on 4th of july we slept great

great breakfast, very clean and comfortable rooms

i didnt get his name but he went out of his way to interact with the kids at the hotel, which was very nice

breakfast

the drunk guy at the pool trying to hit on me lol

the pool was very nice and the rooms are comfortable and clean.

the pool was kept clean

the pool was nice and well taken care of

very convenient to everything room was sound proof pool was great

don’t charge a pet fee, and we always bring our dog and there’s places to take them out and trash cans

free breakfast clean rooms and great price

continental breakfast

quiet location, no pet fee, comfortable beds, affordable rates, big clean room, overnight concierge was great

breakfast was missing a meat or veggie sausage and butter

you had to walk through a parking lot

the wifi kept going in and out & it wasn t working forreal

we were not informed that there would be no breakfast and we also never got password for wifi

good value and location. staff and room service were excellent.

the wifi didn't work for us, the signal was too weak to connect

my kids loved the pool area.

when i ask for room service the next day, they just made the bed but did not change the linens nor the towels

no pool

my kids enjoyed the convenience of vending machines on our floor

wifi went out all night so no tv, games if your child has one

friendly staff, clean rooms, safe area, great breakfast

always clean, readily available staff, on site snack shops, always a pool and fitness center, the list goes on and on

the jetted tub next to the pool was what my wife, so looked forward to.

breakfast needs daily different variety of foods. it?s same every day. needs change.

very clean. breakfast was good. friendly staff. good location.

great room, excellent breakfast, upbeat lobby, friendly staff

pool was cold and smelled in the room so bad we left. better circulation for the pool smell

delicious breakfast and kind staff

the hot breakfast was free and had the best selection

the was breakfast was good,the staff was very friendly.

the pools were great for kids, and there was a lot of space overall,

room is large and comfortable for family with kids and older adults

a verity of things to do. easy to navigate. even things for the kids to do:)

we enjoyed the mini golf, bowling and the pool. room was large, clean and comfortable.

nice kitchen. clean. lots of closet space/storage.

it is literally across the street from the water park and a short drive away from colonial williamsburg and busch gardens

need to open up for breakfast!!

the pool is outdoor and open during the summer, so this is a tease otherwise

i was given a room on the 6th floor and had a nice view of the pool

i could understand about the laundry