we were expecting for a kitchenette, but that’s fine. better dinette. bigger towels.

the room was great for people who wanted to stay for days and have the luxuries of a mini kitchen

very friendly staff member checked us in. they were accommodating for a late check out.

kitchenette with lots of coffee and tea choices for the morning

kitchenette was not clean

great staff. clean everywhere. pool fridge microwave :)

the pool area was very very slippery

everyone was friendly and accommodating. parking was a breeze. breakfast was nice.

i didn't try the pool or anything but it i did check it out, nobody was in there all the times i checked, they had a

indoor pool and gym

location, breakfast, very clean, friendly staff.

there was a lot of food choices in the area and was pretty close to the mgm casino.

instant noodle for breakfast

everything met our needs. please provide creamers at breakfast.

i thought they would have more variety for breakfast but the waffles was amazing!

pool could use updates (rusty rails, etc) hot tub very hot, pool was too cold

very clean and attractive. i appreciated the fitness center as an amenity.

very clean, quiet and comfortable. reasonable fitness center.

pool and gym a plus

the pool

were visiting our kids at umass, which was literally a less than 10 minute drive away

complimentary breakfast was very good

there was the everpresent smell of natural gas coming from the laundry facilities

laundry facilities were available, which for me traveling over a week was helpful

breakfast is superb

kids loved the pool

had little kids but we’re given a room that was shower only (no tub)

we initially were very impressed by the size of the kitchen and living area during that stay

the staff was very accommodating when we requested some additional kitchen items.

very easy parking n fully equipped with microwave kitchen

appreciated the fitness facility

pool was great.

she did her best to rectify the small items i requested (working remote control, where fitness room located, etc

nice fitness room with some free weights. free breakfast. nice room.

i was too busy this time to take advantage of the indoor pool, but i would make time to use it next time

the pool maintenance should've been better

the pool was quite refreshing after a long drive.

location perfect for our needs (hiking the holyoke range). pool had shaded area - nice touch

pool closed for season

a pool which is why i stayed there pool was closed very disappointed

the staff were very friendly, the room was comfortable and the breakfast was excellent.

beautiful and comfortable room with delicious breakfast.

wonderful room, comfortable bed, amazing breakfast, reasonably priced, great staff

the breakfast was delicious and the cook was incredibly kind

excellent made to order breakfast

kids had a blast in the pool

the pool hours ! wish it had opened up earlier and stayed open later

pool area was clean and towels always readily

clean, convenient..:. breakfast included...free parking... friendly, respectful staff

location close to the mass pike. good breakfast.

the breakfast was good i thought everything was satisfactory

location, near shopping stores and restaurants. good breakfast

us one more night due to the fact that we were in pain from our disability and still allowed a late check out the next day

no breakfast because of covid

fitness center could use a new set of dumbbells

they went above and beyond to be kind to me and my family, especially the kids, and were quick to respond to requests

love the full kitchen

the small kitchenette in each room was clean and modern

kitchen, very comfy bed

great laundry facilities

the wifi speeds were incredible, and the heating was perfect

the wifi connection is very good

room with traditionally motel parking in front of door

staff was excellent, cable, wifi clean room.

the free wifi was the best at a hotel/motel i've ever had

breakfast was amazing

the pool and gym was

also the gym was locked by appt only and even though it was empty that same staff member refused us entry or

very clean. great breakfast and the staff was very friendly.

would be nice to be able to access the pool 24hrs like the gym

big, comfortable bed, friendly and helpful staff, varied breakfast.

the hotel is real nice i love the way it looks real clean and the pool amazing and also the breakfast really good… there’s a gas station, food, and shopping places near by also besides

we were able to get a late check out. beds were comfortable. staff was friendly.

hotel lobby smelled kind of bad; the room smelled like sweaty gym socks

breakfast was so-so

great gym

the wifi wasn't very reliable but that's a minor point as we were out most days.

the variety of breakfast was great

wifi in the room, terrible presentation for breakfast, road construction workers who were staying

ino room service for 4 days

rooms were clean but no menu for room service

that we were staying during covid-19 and many thing would be closed including pool, hot tub and fitness center, however, there was a strong smell in the common areas and construction debris

the fitness room is nothing

was great for attending the brimfield flea market, staff at hotel was friendly, plenty of parking

just the noise level of kids playing in hall.

pool was very clean

view of pond aside of motel, everything worked efficiently, bed was comfortable, complementary breakfast was excellent

i wish the continental breakfast had more of a variety

outdoor pool

rooms, pool is great, the lake right off the pool deck is amazing, and the flowers are beautiful

great staff n comfortable bed we love the pool n gym

excellent food and choices for breakfast. great internet. very clean hotel and friendly staff.

clean, quite, great gym, great breakfast.

i love the gym and the free breakfast

very clean great breakfast

clean comfortable room, friendly staff, good location, breakfast was good, pool was open

bagged breakfast could have had a bit of variety.

pool was cold

clean comfortable room, friendly staff, good location, breakfast was good, pool was open

very clean & comfortable. i always try to stay in a hampton inn because of the indoor pool.

the colonial style, decoration, garden, swimming pool, everything was perfect

loved having the pool

we did not check fitness center so do not know if it was open

the pool was refreshing, and the price was very reasonable

pool was very clean and they provided pool towels

the gym is very small but adequate

and i enjoyed the gym, too

staff, clean rooms, comfy beds, and a great breakfast

always like when breakfast is included. the pool and hottub looked very clean

pool and gym were clean and well-maintained

great breakfast cafr on premises

it was clean and conveniently located. there was breakfast

not much of a selection for breakfast

was a great location, coffee and continental breakfast was set up very early, but dunkin donuts is a walk away

i was allowed an early check in and it's in a great location

they need to update breakfast foods available at least a couple days as week.

in the morning, good coffee and an ok breakfast

there was a laundry center, fitness center and pool

hot breakfast. nice clean room. helpful staff.

the breakfast was good, there were pancakes and my kids loved it

the staff was friendly and took care of issues quickly there could be more choices for breakfast

bring my dirty ones down what do you have housekeeping for and asked for more bananas was told breakfast was over and there wasnt anymore i guess too bad for

value, no breakfast, fridge did not work . hotel is hidden in the woods behind a big truck stop.

breakfast was sparse, but adequate

didn't like , they ended up the breakfast at 9:00 am, this is their policy , ok

hotel near the center of the springfield the room is comfortable breakfast is good more parking area hotel price and accommodation balance is very

clean and comfortable room. great breakfast. friendly staff.

location, price, quality and staff were excellant! comfortable bar and very good

early check in procedure is non existent

rooms, great staff, bar in the lobby, with an excellent bar tender, i believe her name was kim

garage, amenities, easy location, room service, and the 2:00 p.m. check-out.

said pool and hot tub

staff were exceptional, we were given a room on a higher floor so the kids could have a good view

shower, gym, pool

pool was closed, more restaurants

kids loved the pool

24hr gym was great but the air wasn't working in the gym so it was kinda warm

the pool was very small

a different meat option for breakfast for those that don't eat pork, maybe turkey bacon other then that this place is perfect

the property was exceptionally clean and close to a lot of food places and casino!

laundry facilities weren t utilizable

parking was good, did have handicapped parking

the gym equipment is ancient they haven't done anything what the gym for probably 15 years and that's

service was way to slow and the bar across the parking lot was fun for one

i love the fact that uno provides room service, and that they have live music every night