the pool was freezing and the hot tub did not work. but we still enjoyed the pool

due to the covid 19, we didn't get the chance to eat that good ole breakfast lol.

clean with a good breakfast & reasonable prices

the staff was very helpful and friendly. breakfast was good. room and facilities clean.

no lights, no mirrors, one set of towels, no where near having a bar there.

there was not enough space in the room that had a kitchen net.

pictures of room with kitchenette looked pretty good

pool is nice and breakfast is good

just personal, i would like to see a hot breakfast to go along with the pancakes.

i didn't particularly care for the continental breakfast (as i love boiled eggs).

love that our room was equipped with a kitchen and it was within walking distance of restaurants

breakfast was not much to get excited about

breakfast did not have any hot food or carb free proteins. it was all breads, sweets and cereal.

kitchen in room

room was extremely clean and very spacious, the bed was comfortable it was nice to have a little kitchen to put things in the frig and and counter area with

not much available for breakfast

there was very little for breakfast

grab n go breakfast

not much of a breakfast.

better breakfast

the laundry room was a disaster as well as none of the washer and dryer worked

room was too close to the laundry area and washers/dryers could be heard throughout the stay

clean, friendly staff- pet fee only $20 a day $40 max for multiple stays.(that is cheap folks)

the breakfast is always delicious, the staff are always helpful and nice, and the rooms are always very

the breakfast was amazing i cant wait to stay again

the hot tub and pool was a very big decision in staying here

small children took over the pool and hot tub area

only complaint is kids are not supervised by their parents

enjoyed the in door and out door pool area

breakfast was delicious

pool

great location & great breakfast

very little lighting in the back parking lot by the pool area

the rooms were clean, bed comfortable and the breakfast amazing

it’s was ok not really a breakfast person

pool area

the pool

pool, hot breakfast, comfortable bed

booked a suite that was supposed to have a room separate from the bedroom and a kitchen area

staff were extremely friendly and helpful. pool was good and breakfast was sufficient.

pool not open

breakfast was terrible

couldnt use the pool because of covid ,the bathroom faucet didnt appear to have been cleaned ever

the breakfast was the best breakfast i had ever eaten at an hotel

pool was closed, fitness center closed, hotel was sketchy, room was not ready at checkin and had to come back…

the black guy in the kitchen was very very rude!

i loved the cleanliness. i loved the breakfast. the staff was courteous and helpful

the kitchen and the quiet atmosphere.

didn’t get the full experience cause gym and pool are closed for corona but it was fun will do

the breakfast buffet needs more food options.

after i sat down and ordered because when i was already told it was free with stay no room

the parking area was too small

good location. we enjoyed the pool.

did not like that the pool and fitness center were closed

the indoor pool and spa was nice and clean

semi truck driver, they allowed us to park in there lot.

due to covid 19 no clean towels for pool or for room was available for well over 12 hours

breakfast was great!!

having a kitchenette was a plus

beds were wonderful, but my husband decided to give all the kids the beds and we took the sofa couch

it has a full kitchen.

pool was closed

it didn’t offer free breakfast.

my kids really enjoyed the indoor pool

the beds were extremely comfy!! the pool and spa area were so relaxing .

breakfast was limited due to covid19 so the options were few

didn't do breakfast

had hoped for a pool.

it was great, comfortable, reasonable price, good area, and breakfast was included

more for breakfast

no pool or computer for personal use.

the swimming pool was green. apparently having problems.

food was great. room was great. kids loved the pool. staff was friendly.

the fact there was a pool and towels available near it

room very clean. breakfast staff were nice and helpful.

the staff was very very pleasant beds we’re comfortable n breakfast was great

very friendly, comfortable bed, great breakfast options with covid safety in mind.

lack of pool towels out

location and kitchen.

the pool in the wintertime!

breakfast was good, room was super!!

nice pool and sitting area

breakfast was alright not bad just need a little more varieties

room was clean love that they had breakfast will be coming back

melissa was great. very helpful. the room was great. the breakfast was delicious.

pet friendly i do ike that you paid $25 for your pet the first night

my children loved being able to get in the indoor pool at night!

(i think that was her name) she works weekends prepares breakfast (+)loved the breakfast - it was hot and safety precautions were taken (+)great breakfast - clean room. (+)breakfast was amazing (+) the breakfast was excellent (+) great breakfast options (+) complimentary breakfast was above expectations with different hot items each day (+)location n cleanliness didn?t try breakfast (-)stated other hotels with the same brand name and the breakfast was much better than this one (+)location, price, staff friendliness and awesome breakfast !

clean, no pets, breakfast included, gym and pool, wifi, mini fridge

in the hallway when we first arrived, probably due to moisture from people utilizing the swimming pool

having the gym on site was very handy for me

they didn't have a pool.

the pool was a little dirty

awesome front desk and breakfast is great

better breakfast real orange juice

was out of order parking area by the swimming pool had broken glass

nice pool

laundry faciity

location was good for downtown and gracelands swimming pool good. breakfast good

didn’t use the pool but that area also seemed very clean and orderly

we finished playing and arrived back to the hotel after the laundry room closed

gym equipment was broken. only 1 washer and dryer was available.

breakfast closed a little early for a weekend morning.

and breakfast food was cold and the people in there had kids running wild and noisy

whole expirience there was awesome staff was nice, rooms were really clean, and the breakfast was great

great breakfast

the pool was nasty!! my kids was very disappointed!!

the fitness center and pool were just gross

pool area was also very clean

were a lot of kids staying that night and the pool was way over crowded and almost dangerous because the other kids were jumping in almost on top

the pool was very, very cold.

good breakfast, clean, cool pool and great location for graceland.

plentiful breakfast and fantastic location opposite

secure. accommodated request for early check in

the breakfast had healthy options and was available until 10am

everything was great. very clean room. nice staff. kids loved the pool. the breakfast was great!

friendly of the staff and the cleanliness of the hotel the breakfast was very good thumbs up

no free breakfast

found someone else's room service tray under the bed)

we don t get free breakfast.

the indoor pool kept the kids happy.

great quick breakfast.

the breakfast bar

my kids and i loved it

and it was not on the hotel or the staff but we had a basketball team staying above us and the kids were a little over the top noisy until late that night

the gym was basic but adequate

7:00 pool closing was too early. need to close later and open it earlier for the kids.

newness, pool noodles and towels provided, fire pit,outdoor games, elvis movie, cold free drink choices in

the gym had what i needed

was too overcrowded with kids no time for adults to do laps or exercise food in the one restaurant i tried was just

friendly staff, room service available plus bar and restaurant

breakfast not satisfying

shuttle available to graceland was very helpful and the breakfast was great

the shuttle service was very nice

breakfast was nice.

the gym was a little hot.

they didn't have wifi as advertised online and they had termites.

friendly owner. close to airport. laundry service, refrigerator, microwave.

i couldn't get wifi for my son's tablet nor my phone...

wifi didn t work much at all, shower head was a very hard fine spray, like a sand blaster!

laundry room available close to my room! friendly helpful employees!

for breakfast

the pool was not open. no water.

great breakfast, great staff.

like wonderful fitness and very nice internet speed

on site laundry and ice

the woman in charge of the breakfast facility was so very helpful and kind

hot breakfast was wonderful and i loved the gym

they said they have laundry facilities but it just takes all your money and doesn't work

laundry would be better in first floor

breakfast, they was clean and the essentials

fitness room was basically none functional

cleanliness and close to activities. kids loved the pool.

need to upgrade their fitness room

breakfast was awesome, the staff was slow but nice

everything went very well and i loved the pool area, so relaxing.

location and 24 hour shuttle service to the airport.

close to the airport and airport shuttle

shuttle service (24 hours) is very useful but the shuttle driver didn’t offer to help with bags

clean, convenient, and it has an airport shuttle. was perfect for my stay.

hotel and staff but a shame they had a roof problem on the new extension and gym, sorted by now i'd

real nice people good breakfast.

woke up at 9:20, breakfast ended at 9:30, and unfortunately i was already over

called for a late check out and front desk gave me complimentary additional hour

the price and the breakfast and it was in a good location

the breakfast was hot and good

i didn’t get to stay for breakfast, i had to leave early the next morning…..

on of the best hotel gyms i've been to, and they had an amazing breakfast!

they have a laundry room as well as a coffee station for early birds

i called to get kitchen essentials and they brought them to my room

i love my stay at the hotel. i like the bar and kitchen. wonderful bathroom.

nice laundry room, all workers here are super friendly.

fault i had was the floor in the kitchen area need to be cleaned better and the fold away bed mattress/cover needs the blood

have a deal for late check out for 10 bucks you don't have to leave till 2, unless they say otherwise

we were allowed to check in early so our young son could rest and be comfortable and then allowed late check out (2pm instead of 11am) the day we departed, due to a delay in our vehicle being ready

only good thing about this location is you have the option to purchase a late check out

quiet for the most part, guest laundry, kind staff, and large spacious rooms.

late check out option for an added fee is nice

convince of several restaurants, bars, huge gaming area, comfy beds, room service, amazing staff

very large pot holes in parking lot area and needs to be repaved whole parking lot

gym 18

the pool area is small but nice and has a bar

the service i the hotel and the casino, also a swimming pool.

didn t reak of cigarettes like most casinos

the casino was extremely smokey and hard to breathe in

we had a good time at the casinos and the pool and the spa

either bar food that you had to wait in a long line to order it a ridiculously expensive steak

it had plenty of parking space

the laundry room soap vending machine was empty and the front desk didn’t have any

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room great location in the arts district, we walked downtown and to beale st etc most days

there was no bag for laundry in our room, and we could not get one after lots of trying!

was all brick and pretty quiet, even though they had a bar with some nightlife

the breakfast was delicious

keep the breakfast open until 10 and have boiled eggs

there was no heating for pool and the bagged eggs were not appealing.

i love the breakfast

great location for a graceland visit. very friendly staff. good pool area.

the access to the gym was unfortunately not working the one time i tried it, but front desk were aware of the issue

the gym was a huge bonus and very well equipped

accommodation with extremely friendly staff, a welcoming hotel bar and very comfortable beds

atmosphere was great. friendly front desk, valet and bar tender staff.

from checking our car to drinks in the bar everyone here was wonderful

modern clean big room great gym + pool nice breakfast provided no charge for laundry facilities

everything was great! just get to breakfast early, it’s really good, but packed!

free laundry

facilities, breakfast and location - helpful staff

staff is wonderful and the free breakfast was a hit

breakfast was not served due to pandemic but staff very polite and welcoming

pool wa nice and the ac worked good..

pool was closed

of the breakfast foods were not in sight or reachable for short people or those in

the desk clerk was helpful with breakfast

rooms appeared great, and the location was great, but we could not get any sleep because the bar was right below us and a band was outside of our room

located between two truck stops/parking areas next to an interstate highway

fresh paint no carpet vinyl flooring

the shower head was nice and i liked that i could park my car directly outside the door

i could park my 18 wheeler and trailer and they allowed my dog.

laundry facilities on site

breakfast was very nice

the staff and breakfast!

breakfast ok close to dogtrack and casino.

close to most things and visited casino which was close by

asked for an early check in and were told it wouldn t be an issue

and the new year s party that was downstairs at the bar was lit

comfortable beds, just around the corner from beale street. good gym.

had a early check in didn't get in the room till 5

help in your restaurant, one person handling all the tables, we had to leave room service food was poor

friendly staff, pleasant atmosphere, great breakfast, quiet neighborhood, working swimming pool

breakfast was delicious and i appreciated all of the covid precautions they took

complementary breakfast was very good as well, not just muffins and bagels

the pool was closed due to covid... no fault of the hotel.

friendly staff, comfortable bed, great location and loved the breakfast.

modern and inviting . buzzing bar and great views

they had a nice pool area and the view from our room was amazing

cool decor and gym

clean and the pool and location

advertised 24 hour room service was not available

liked the location very close to casino and driveway is on the expressway entrance the rooms where

was in a sketchy area, even though it was relatively close to the casino

price and no pet fee.

low price, close to casino and highway qccess

close to the casino!

kitchen staff and late night worker that was there the next morning and following week when i came

kept up, messy, the way to the stairs was back through all their offices and laundry room

the pool was a cloudy color, and i didn't let my kids play in it very long

the continental breakfast was superb, better than most hotels

bed was most comfortable. enjoyed the balcony. full kitchen was awesome. i will be back!

for people visiting the casino, it's a perfect location

i liked that it was quiet and across from a casino. it was clean and right off the highway

gym

breakfast was a little lacking, but we got through.

the kids enjoyed the stay

wifi worked fine

very reasonable with free parking, wifi and breakfast

wifi signal was a little weak

excellent wifi signal

the wifi was free

location right across from casino

proximity to casino and gas station

bed comfy, room clean. pool was fun

breakfast

and it's right next to the southland casino if you get board and downtown memphis is right over the bridge

asked for early check in. rooms were not ready

no! def will stay there again! next time i will take my kids. very kids friendly atmosphere.

the indoor pool and comfortable bed. great view.

also beautiful pool and gym

history early check in ducks shops

tan in the kitchen the lady's in the bar after my game the guys there everyone's was excellent they went over and beyond thank you all

breakfast or no food and dat was the main reason of booking this particular room,for the food and pool

there is a bar on the main lobby floor which i heard amazing things about and our room was amazing

lively bar scene

i liked the fitness centre. i liked the eating area.

price we paid was too much for no room service

lack of room service changing towels etc

the restaurant and bar area was wonderful.

and most people when they go to dinner or order room service they have leftovers but because theys no way to warm up your food you have to throw it

room service did not clean the room

wifi did not work, elevator did not work, the wait was long and i was on the 11tj floor

no hair dryer, refrigerator, or mirror next to plug except in bathroom. wifi very poor.

it took 2 days to get room service despite my going directly to the desk after the first day.

the breakfast was very tasty

up at 12 am to water pour in my ceiling bathroom and having to be moved at 12:30 am with 2 kids with no refund

like we didn’t have no where to put our clothes or need more hangers in room ppl that have kids should be on the first floor not 3rd floor cause that all we heard ppl walk all the

beds comfortable the dog area was great kids loved the pool

we had a view of the casino across the street

breakfast was amazing

breakfast was amazing. the kids loved the pancake machine.

awkward to access. not much in walking distance except casino. fridge did not work

love the rooms they are extremely comfy as far as beds go, i was concerned being next to the casino but the rates are low and it is quiet over here

the dogtrack & casino closeby

nothing of interest near us but a big casino with $20 buffet

it was basically next to a busy casino

and the indoor pool and breakfast made my grandbaby the happiest guest ever lol

room great, indoor pool, good breakfast

breakfast area was a mess.

the 2 items pool and no hot breakfast were due to the covid-19 outbreak so nothing could be done about it

great to have an onsite laundry which was very well maintained and not expensive

breakfast was great

top bar never opened

the breakfast was good with a variety of choices

breakfast finished a little early.

location, decent breakfast and good coffee all day. passes to a great gym outside the facility

wifi not available - didn't find out until booking!

when i called, after 9 pm to get the wifi password no one answered the

only complaint was the sink was a little sluggish, but we were so delighted with our room and parking that we completely forgot to mention it

couldn't get the wifi working and the others guests were to loud.

wifi was slow, no breakfast provided, no one came to clean the rooms while i was there or bought

pool was nice. bed was comfortable. staff was great at check in.

staff was nice clean breakfast was good and hot

the breakfast was terrible i was told the pool was open and it was not the staff was

the pool was great.

no indoor pool, lounge or casino like the description said

the gym is also very small

i wished it had a nicer bar and a restaurant

thw hotel bar was closed due to covidðŸ ? ??

gym was awesome the decor was chic,coffee kiosk was fabulous.

no bar or restaurant

the menu choice for bar area

pool, no restaurant and gym was not always open and across the street

i did hear the neighbor’s door slamming closed and kids giggling in the hallway on the way out but that’s it

no gym but they currently have a deal with a gym across the street so you can get a free pass to go

good was great and the rooftop bar was wonderful.

the hotel was very clean, there is a large breakfast area serving a lovely breakfast which was included in our cost

checked in around 8pm i was with my family ,2 kids

breakfast. eggs were dry.

room very spacious and kitchen with fridge and microwave but nothing at all to cook or eat

the breakfast was great ......and the location of the breakfast was great also....

drinks at the bar a little pricey

included and nadia on the front desk was excellent - friendly and helpful with transport, early check in, explanation of facilities etc

enjoyed the pinball and bar in the lobby

the girl at the counter was also very nice and understanding and graciously granted us a late check out

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

also no coffee and no laundry

no. pet fee

the laundry lady said no one turned in anything dirty to her that morning

waiting for 2 hours for a lyft ride i ended up arriving early at the hotel from the airport

the washer and dryer didn't work and we had to take our clothes to a laundry mat

located at the casino!

and when i didn't want to wait for the waitress i would go up to the bar to order drinks and they would charge me for it

indoor pool and hot tub was fun

low variety at food courts, lack of bar in the casino, very smoky. no non-smoking section

it’s a nice casino

pool was clean and actually open

elevators were fast. staff was friendly and helpful. free breakfast was lovely.

great pool and wasn't directly on interstate so noise level was down

great location - clean - good staff and breakfast

wish the pool was open earlier so i could have gotten a swim in before we left.

i especially loved that they had a place for the kids to hang out and play games

courteous, nice, attentive employees and the free laundry facilities :)

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

the price was great and the casino games+food selection was phenomenal.

the cleanliness and the safety of the hotel and casino

clean hotel and casino. well lit.

hard to find the entrance for this huge casino complex

the location was very good and the room and casino was excellent

breakfast was great…plenty of choices and hot…but i recommend offering turkey bacon and sausage

the rooftop pool was great !

location the staff was very helpful and friendly excellent breakfast,everything at your fingertips great place to stay definitely will be back again thank

nice front staff, easy parking, good location, good breakfast.

old hotel, small gym

clean room. good service. good breakfast

clean, comfortable, great location & good breakfast.

excellent location and great value for money great breakfast. staff were excellent

convenience, early check in time

the staff were great....breakfast good and location easy to get to.

front desk staff was wonderful! really enjoyed the laundry room and breakfast.

great breakfast clean

room clean breakfast very good, hot and fresh staff absolutely fantastic!!

it was clean and well appointed. i loved the dove products! the breakfast was also good.

breakfast options

i liked that there was breakfast, on-site laundry, and friendly staff.

i love the fact that i had a full kitchen in the rooms and complementary breakfast

breakfast was wonderful

in-room kitchen had everything that we needed

kitchen was great

the swimming pool

other convenient amenities include a guest laundry and a pool

free parking, pool

the member of staff who checked us in and helped us with change for the laundry was really helpful and professional

location and the indoor pool for the kids. afternoon and night staff was amazing and helpful