the pool was freezing and the hot tub did not work. but we still enjoyed the pool

due to the covid 19, we didn't get the chance to eat that good ole breakfast lol.

clean with a good breakfast & reasonable prices

the staff was very helpful and friendly. breakfast was good. room and facilities clean.

no lights, no mirrors, one set of towels, no where near having a bar there.

there was not enough space in the room that had a kitchen net.

pictures of room with kitchenette looked pretty good

pool is nice and breakfast is good

just personal, i would like to see a hot breakfast to go along with the pancakes.

i didn't particularly care for the continental breakfast (as i love boiled eggs).

love that our room was equipped with a kitchen and it was within walking distance of restaurants

breakfast was not much to get excited about

breakfast did not have any hot food or carb free proteins. it was all breads, sweets and cereal.

kitchen in room

room was extremely clean and very spacious, the bed was comfortable it was nice to have a little kitchen to put things in the frig and and counter area with

not much available for breakfast

there was very little for breakfast

grab n go breakfast

not much of a breakfast.

better breakfast

semi truck driver, they allowed us to park in there lot.

everything was great breakfast room wifi quiet location very clean

didn’t stay for breakfast

book a room with a kitchen got their the place didnt have a kitchen in the rooms false advertising on booking

no bacon for breakfast

lobby was clean and tidy, breakfast was also good

the breakfast was good and the room was very nice with comfortable beds

clean, friendly staff- pet fee only $20 a day $40 max for multiple stays.(that is cheap folks)

good selection of breakfast foods. thoroughly enjoyed.

the breakfast is always delicious, the staff are always helpful and nice, and the rooms are always very

everything was great from the clean rooms, breakfast, staff, parking, and clean pool.

breakfast, happy hour and room layouts

plus a half indoor/half outdoor swimming pool

pool is normally packed it's a little on the smaller

pool and hot tub were clean and great to use after five hours in the

very friendly staff and the snacks they off great when you have kids

pool

pool area

booked a suite that was supposed to have a room separate from the bedroom and a kitchen area

pool, hot breakfast, comfortable bed

cursing at their kids in the pool- i know this was out of control for

the staff is very friendly and their breakfast was excellent.

pool also needs cleaning

duvae covers the housekeeper didn't refresh towels after i asked her to didn't have enough soap pool wasn't

the breakfast was excellent.

it had a pool

pool was closed, fitness center closed, hotel was sketchy, room was not ready at checkin and had to come back…

couldnt use the pool because of covid ,the bathroom faucet didnt appear to have been cleaned ever

breakfast was delicious

pool was not opened yet

the breakfast was the best breakfast i had ever eaten at an hotel

the indoor pool and spa was nice and clean

the fitness centre was well set up

indoor pool facility and hot tub were great both the pool and the hot tub were very warm and

we needed transportation sooner than the shuttle offered and they gave us 2 recommendations

hospitality was amazing, breakfast was awesome, the bar was amazing although it was not opened on sunday

kitchen area with dishwasher was great

the black guy in the kitchen was very very rude!

we enjoyed the small kitchenette and total design of the room

the pool was closed

the breakfast buffet needs more food options.

pet fee is $150 per night. ridiculous. rude desk person.

kitchen area was decent

breakfast

great breakfast with a friendly smile and conversation

hot breakfast items and breakfast selection was very nice

staff was friendly the rooms were clean the breakfast that they have in the morning is outstanding

having a mini kitchen was great as we do not travel without milk

very friendly, comfortable bed, great breakfast options with covid safety in mind.

clean, friendly staff, the beds were so comfortable, and a really good complimentary breakfast

and breakfast

did not get breakfast

clean pool and hot tub with towels provided

the room where the indoor pool is was miserably hot, therefore did not use it

breakfast was limited due to covid19 so the options were few

the room was nice and the pool was fun!

how nice the lady was who service breakfast she is very nice and helpful

from front desk to breakfast staff to housekeeper

room very clean. breakfast staff were nice and helpful.

the swimming pool was green. apparently having problems.

pool was not well maintained and there were no towels in the room we stayed in

we enjoyed the pool & work out room

clean, no pets, breakfast included, gym and pool, wifi, mini fridge

having the gym on site was very handy for me

and i also liked that i was able to use the laundry facilities to dry

how strong the chlorine was in the pool

pool was not easily accessible

the staff was friendly and helpful, the room was comfortable and the breakfast was yummy

breakfast closed a little early for a weekend morning.

whole expirience there was awesome staff was nice, rooms were really clean, and the breakfast was great

only tub wasn’t clean tissue dispenser hanging out the wall the pools were closed and the kids were looking forward to it

kitchen in the room. very spacious & very clean

pool had too much chlorine

the pool was very, very cold.

were a lot of kids staying that night and the pool was way over crowded and almost dangerous because the other

just the pool being slightly cold and having to pay to wash clothes .

the halls always had towels or room service items outside the doors and it looked like it

it was secluded so for me and my daughter it was kinda of unsafe feeling, the parking lot was not well lit in some areas

my kids loved the pool

was not friendly, my room was not ready on time and the room was dirty

rooms, excellent room service, well lit and secure area

the only thing i wish was better, is the breakfast

i surely will repeat it and the breakfast was very good

didn’t like the staff they kept complaining about the kids noise why you put kids if you see all of us kids beside ppl who are there for work cuz we was

great quick breakfast.

the breakfast bar

i was strictly there to sleep, but it looked like the pool was nice and had vending machines and washer and dryer available for use

web page listed a pool as one of the amenities, but it was closed looked like

only complaint is the whole hotel smelled like smoke and the pool wasn't as clean as it could have been

breakfast wasn't what i was expecting after being woken up at 4 that morning with all the banging

neither the gym nor the pool were open when i went there

the breakfast and pool clean room

breakfast was alright not bad just need a little more varieties

clean rooms working pool close to memphis shopping areas 2minute walk excellent.

breakfast was a bit lean on choice and contents but overall this place rocks

nice pool and sitting area

we finished playing and arrived back to the hotel after the laundry room closed

the pool was open & clean

the pool closed at 9 pm

laundry faciity

nice pool

the breakfast had healthy options and was available until 10am

good breakfast, clean, cool pool and great location for graceland.

couldn't eat breakfast

the staff were great and loved the decor.. the breakfast was good too.

secure. accommodated request for early check in

i didn’t get to stay for breakfast, i had to leave early the next morning…..

on of the best hotel gyms i've been to, and they had an amazing breakfast!

7:00 pool closing was too early. need to close later and open it earlier for the kids.

newness, pool noodles and towels provided, fire pit,outdoor games, elvis movie, cold free drink choices in

the gym had what i needed

was too overcrowded with kids no time for adults to do laps or exercise food in the one restaurant i tried was just

friendly staff, room service available plus bar and restaurant

breakfast not satisfying

shuttle available to graceland was very helpful and the breakfast was great

the shuttle service was very nice

breakfast was nice.

the gym was a little hot.

they didn't have wifi as advertised online and they had termites.

friendly owner. close to airport. laundry service, refrigerator, microwave.

i couldn't get wifi for my son's tablet nor my phone...

wifi didn t work much at all, shower head was a very hard fine spray, like a sand blaster!

laundry room available close to my room! friendly helpful employees!

for breakfast

the pool was not open. no water.

great breakfast, great staff.

like wonderful fitness and very nice internet speed

on site laundry and ice

the woman in charge of the breakfast facility was so very helpful and kind

hot breakfast was wonderful and i loved the gym

they said they have laundry facilities but it just takes all your money and doesn't work

laundry would be better in first floor

breakfast, they was clean and the essentials

fitness room was basically none functional

cleanliness and close to activities. kids loved the pool.

need to upgrade their fitness room

breakfast was awesome, the staff was slow but nice

everything went very well and i loved the pool area, so relaxing.

breakfast was a continental type breakfast

did not eat breakfast

could have move options for breakfast.

the breakfast was delicious

my children really enjoyed the pool, before the rain started

great shuttle service

access to bar for a beer and brekkie with cappuccino

the pool could be updated

the swimming pool looks nice but i didn't use it because it was still cold

there was only a hot chocolate bar available

the breakfast

everything i needed was in the room & the pool was beautiful

the breakfast bar. the selection of food.

what breakfast? i wasn’t aware breakfast was offered.

breakfast was a bit lame

the facility was very clean, but the best part was the exceptional breakfast buffet offered.

friendly staff, pleasant atmosphere, great breakfast, quiet neighborhood, working swimming pool

complementary breakfast was very good as well, not just muffins and bagels

the pool was closed due to covid... no fault of the hotel.

pool toys need to be replaced

the room has a kitchen, iron and all that you need.. cool

love the full kitchen

kitchen and the fact that they provide you basic kitchenware plates bowls etc

and acceptably clean, and much more user friendly than a standard hotel room, with the full size kitchen and large

fault i had was the floor in the kitchen area need to be cleaned better and the fold away bed mattress/cover needs the blood

i likes everything the breakfast should of been til 1030 that’s it

breakfast was appreciated, however it was not exceptional

breakfast was very good

breakfast was not so great

we didn’t eat breakfast but the coffee was good

the cost of the room, i would have liked to seen a little more variety in the breakfast food

the breakfast was great

great breakfast

breakfast wasn’t great but ok

my only suggestion is to start the breakfast at 6a instead of 7a

that they didn’t have a laundry room

not alot for breakfast, no laundry

no laundry facility

patrons hung wet laundry on stairway railings.

the kitchen

love that you have a kitchen with everything you need. staff is very nice as well.

comfortable bed, chair, bathroom had great water pressure, we liked having a full kitchen

it had a kitchen

i loved the full size kitchen and large room. it was quieter than i expected.

the breakfast was great and the room was exceptionally clean

also the breakfast selection was very slim and not the greatest

breakfast was very bland and not well stocked

the gym was nicely equipped

the room was very comfortable and the breakfast was pretty good as well, and also the gym had some good equipment too

the a/c worked. staff was friendly. hotel was mostly quiet. parking lot well lit.

the bull was great the staff was great and the breakfast was decent and the pool was

the swimming pool that's about it

the beds were comfortable, location of the motel, ample parking. breakfast included.

the parking

breakfast was great, the staff were absolutely amazing, professional, friendly and kind!

right off the highway with surrounding restaurants. heated indoor pool for the kids.

the room was big kitchen area fridge, dishwasher

lady that works in the breakfast area is very rude

of the room, kitchenet everything was great

the breakfast was good in the room was very neat and clean

staff was excellent, the pool was nice and warm, we were made to feel safe, welcomed, and at

the pool was closed due to renovations

breakfast was very good

nice hotel great room breakfast was great, pool was wonderful

was a great breakfast

breakfast sucks

breakfast could have more grab and go options

pet friendly, but no where does it state pet fee

the facility is wonderful, well maintained, clean inside and out, breakfast was delic and plentiful; sleeping quarters was peaceful and very quiet

walmart is conveniently located behind this hotel as well as restaurants there was an indoor pool and the breakfast was tasty with many options to choose from and 24/7 coffee as well as a

kids enjoyed the heated indoor pool

pool was perfect size for my kids

the kids had fun at the pool

convenient to restaurants and shopping.. clean and neat. comfortable bed. good breakfast.

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room great location in the arts district, we walked downtown and to beale st etc most days

we didn't go to the bar area but it looked like there were quite a few people hanging out there having fun

the bar was a good time

was all brick and pretty quiet, even though they had a bar with some nightlife

the breakfast wasn't what i was expecting but the stay was great

pet friendly, functional side entrances, and continental breakfast

breakfast

breakfast not worth it

they didn’t serve breakfast

bed was nice and roomy, they had excellent wifi and a nice size tv,the breakfast was good, the water worked great

kids were running up and down hallway from 11pm to after 2:30 am yelling and partying

many kids at the pool and the water was unclean and cloudy,the fire alarm went off at 6 am and we has

hotel put me a room where about me was 5 kids that stay up all night manager was aware of this so i couldn't sleep so i checked out that

security, friendly staff, and breakfast

the access to the gym was unfortunately not working the one time i tried it, but front desk were aware of the issue

atmosphere was great. friendly front desk, valet and bar tender staff.

the gym was a really great added bonus

the gym was a huge bonus and very well equipped

bests beds we have slept in, air conditioning was super efficient, rooms are exceptionally clean, bar was

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient, accessible

he had an inside pool and hot tub

the pools and gym were open but the jacuzzi wasn’t available

the pool and hot tub, bar, the rooms were cozy and comfortable.

the gym was very nice and having a premade breakfast included was very helpful

kiddos were hoping the pool was bigger but was clean and worked fine !

the two ladies at the front desk, the ppl over the breakfast kitchen and any other staff that we encountered were very friendly

the pool isn’t heated

staff is wonderful and the free breakfast was a hit

location to attractions. heated pool. free breakfast. cleanliness and spacious. pricing

the gym was closed and filled with old junk and equipment

itself looked very luxurious for us, the room looked like a studio perfect for us as a family the pool was a plus

my son loved the pool and the hot chocolate maker

the service the pool also the breakfast was excellent the rooms are clean bed are comfortable

the pool room needs more color, the color looked sad.

great location near an abundance of restaurants, stores, and luckily a laundry mat

i asked where the amount of time for the laundry

paid extra for the kitchenette, but there were no supplies to utilize it - no pots & pans, plates, cups, silverware,

the facility should have pots in the kitchen and some utensils

full kitchen with a stove top to cook

rooms appeared great, and the location was great, but we could not get any sleep because the bar was right below us and a band was outside of our room

room service cut off at 10 pm - right when we got back to the room after the game

and the new year s party that was downstairs at the bar was lit

had a early check in didn't get in the room till 5

the mini bar did not work and the mini fridge did not work and had leftover food inside molding

bar was closed and there was no room service

beds super comfort, breakfast was outstanding

the breakfast was amazing

although they failed to tell us they’re pool was open, i still stayed

smoke area, breakfast, pool

room was amazing and so was the breakfast

the washer and dryer didn't work and we had to take our clothes to a laundry mat

was no late check out

no. pet fee

waiting for 2 hours for a lyft ride i ended up arriving early at the hotel from the airport

also no coffee and no laundry

the security hard should have stopped the kids out front from throwing fire works at our balcony

were roaches in our room in the kitchen and bathroom i didn't mention it because i wanted to enjoy my trip with my

it was right next to beale street, breakfast was good, gym and swimming pool were a nice touch

laundry facilities

room with fully functional kitchen

location, fantastic staff, comfortable beds, balcony and great pool area.

location, pool, well-designed, view of river from room, & staff was nice!

the games room and gym

advertised 24 hour room service was not available

lovely modern rooms with coffee machine. great location, good gym and pool.

they also have a very nice swimming pool

location,nice staff, everything clean. i love the pool :)

from jeff, the morning manager, who stopped by everyone's breakfast table to chat, to maxine, the helpful and efficient afternoon/evening front desk

very friendly staff and wonderful breakfast selection.

pool wasn't available

breakfast the room the location the indoor pool the convenient store inside and anna the manager has amazing customer

breakfast was good, family friendly hotel, comfortable for kids and pet.

we arrived before check in time and because we had such an early flight from texas, when a room became available she let us have early check in

i liked the clean lobby area, the gym area and breakfast buffet. the room was also excellent.

the 2 items pool and no hot breakfast were due to the covid-19 outbreak so nothing could be done about it

room was clean and comfortable and the pool while not huge was big enough to keep my kids entertained

i really like that this facility had a indoor pool

this hilton had and awesome team- even the bar was lively, safe and some of the best drinks and music

the breakfast was a kids bag lunch horrible

everything was great, welcoming staff ,clean pool and central location.

very clean. gym and pool were awesome. great location just a block from beal street.

the staff was nice and gave my kids rubber duckies

so cute. comfortable beds, good room service and nice people.

the gym could be spruced up a bit.

the hotel is very great when it comes to the kids watching the duck

two nights did not receive room service

updated and beautiful. great location. lively atmosphere. good wifi.

room service still unavailable despite being advertised in canopy s business

sn t really a big deal) expected room to be bigger and have a better view for the

the ac didn't work the wifi didn't work

umm really just the breakfast and we had dirty pillowcases

breakfast was good but the cook was very good friendly

that the breakfast wasn't larger

the room and breakfast was great!

clean, all of the staff was friendly, their complimentary breakfast was delicious compared to other places

did not like it and i asked for a refund they had bugs that ate my kids up i asked to speak with hotel management and they said it was the weekend no one was there

breakfast was good i had the buffet and the choices was nice to have i also had drinks at the bar

homeless around and no laundry facilities but hotel does offer shuttle to take you to

did not like it and i asked for a refund they had bugs that ate my kids up i asked to speak with hotel management and they said it was the weekend no one was there

i said, there was no food service or room service

breakfast was great

breakfast finished a little early.

top bar never opened

* although we didn t use the gym, it looked clean, modern and well equipped

location, staff is friendly and helpful, room was clean and nice, good breakfast area

i enjoyed waking up to breakfast and talking with the staff who were serving breakfast while waiting for my coffee

he even played the australian national anthem for us one morning at breakfast

gym was awesome the decor was chic,coffee kiosk was fabulous.

staff. super clean. comfortable. tasteful decor. location. allowed late check out.

the gym is also very small

access to a full gym across the street was a very nice surprise

pool, no restaurant and gym was not always open and across the street

the customer service by the staff was exceptional, and the rooftop bar was extraordinary.

not good for people with kids

you get to the gym early otherwise it ain’t happening

real breakfast and front and back doors

the breakfast was hot and good

the price and the breakfast and it was in a good location

called for a late check out and front desk gave me complimentary additional hour

the staff and breakfast

clean , comfortable, good amenities, kitchen area with , fridge , microwave

room very spacious and kitchen with fridge and microwave but nothing at all to cook or eat

bartender, taylor, was excellent and made the quaint bar area a really nice time in the evening

the hotel was very clean, there is a large breakfast area serving a lovely breakfast which was included in our cost

facility was perfect the location was great, staff was great, liked the location of the pool and hot tub, i would stay there again

drinks at the bar a little pricey

included and nadia on the front desk was excellent - friendly and helpful with transport, early check in, explanation of facilities etc

i loved how the seating areas were, games, bar etc

the girl at the counter was also very nice and understanding and graciously granted us a late check out

enjoyed the pinball and bar in the lobby

i especially loved that they had a place for the kids to hang out and play games

no access to the bar on the roof no pool allow other vehicles to park

our room was right under the bar and the sound of chairs moving was very loud.

they were able to accommodate an early check in

rooftop bar is a great place to grab a drink

we went to the rooftop bar one evening and it was obviously popular, but also very fun

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

courteous, nice, attentive employees and the free laundry facilities :)

great bright room with a view. pool was a great relief at the end of a hot day.

we had kids with us, and felt safe enough walking back and forth to a play

i also like that they had free covered parking and a nice breakfast

the only reason we stayed was because our my and kids were exhausted

the gym

kids hated that part

i liked that there was a restaurant and bar in there

also the night we stayed they had a dj set up outside in the outdoor bar area for karaoke night and that was a lot of fun

it was nice just wish my 5 kids could have swam

the microwave was in laundry room area

my kids loved the bubbly tub

we had room service which was excellent

the food at the restaurant was delicious too, as well as room service

to the front desk to let them know the telephone in the room wasn't working i couldn't even order room service i was told by the front desk last night they were sending someone to check on the

our room 226, shared a wall with the industrial laundry center