the pool was cool but so refreshing

the pool is beautiful and well maintained

a small thing: the pool has no lights at night (although this may be done on purpose because of the insects)

the pool is excellent as well as the opportunity to have a massage and yoga

the pool should have a heater

good parking, great air conditioning, the mattress and the pillows were great

free parking

location next to the beach, lot of restaurants around the hotel, parking available on site, and ac works great

the smell in the parking lot was just horrible

parking

pool was gorgeous and would go again if possible

also did not like having to walk to the other side of the parking lot to do laundry

location : bar main highway, pricing, parking and close proximity to el buen cafe — location near walmart,

the laundry area was dirty and trash inside and around the facility

was quiet, clean, restaurant was right across the street, late check out, friendly staff, big room, affordable

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

was not close to the beach / staff not that informative / staff not around / breakfast is not from the hotel, itself / you’re given a card so that you would have to leave the

breakfast was fresh prepared in a mobile location directly in parking lot of hotel

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

could use better room service! stayed 6 nights and only got fresh towels and trash changed once!

where good, specially that they have one for little kids and you can let them in without you having to get in with them, but supervising them obviously

they don’t clean the bathroom during room service, they just make the bed and mop the floor

the swimming pool is amazing!!!!

kids running on the hallways, etc

didn't like the pool hours

pool's tile stairs are extreamly slippery

didn't swim in the pool, but it was large, looked clean, and felt like a reasonable temp

peaceful, nice people, beautiful nature, great room, domino table and pool.

dining service closes at 19pm which is quiet early, no bar service, consequently we prefered to spend the night in the village instead ( maricao)

trying to acces room service sometimes difficult

motor golf carts that the stuff were using were making too much noise like motorcycles

a non- golfer and would have liked more options for hiking and ecotourism on the hotel grounds and in the

ew, plunge pool, shower, privacy, etc

we love the customer service, food, gardens, golf campus, and pools...

long time to order breakfast. decided to go somewhere else.

nice rooms with tv, fridge, bathroom and wifi, i also had a balcony

the pool schedule said it was until 6:00 pm and it was 10:00 pm and there were still kids screaming and playing and adults with loud talking and music

no room service

no disc jokey on the evenings to invite guest to stay and use the bar as well as the casino

i had emailed in advance and was told we could do our laundry at the hotel

streaming services, there was no clothing steamer (though the cleaning staff did provide a great laundry service for tips), the odor of the chemicals used to unclog the shower saturated the room

they let us do late check out by 1 hour which was appreciated

they even offered to help us with some last minute laundry

they even allowed me to use their laundry facilities free of charge

delay in upgrade of the bar and dining area

upgrade to the parking lot

i wish the bar was open earlier throughout the day.

they need a kids playroom.

room service did not clean room...only beds were made and clean towels.

the pool is awesome for kids

swimming pool is great for kids.

areas were well lit, nice pool and bar area

location was good. place is beautiful. lovely pool area.

comfortable bed. great music at the bar / pool. good experience.

pool

main bar and music

the breakfast was good, the service and attention of the servers was great.

plenty activities in the hotel for adults, teenagers and kids.

the pool was in a private activity and guesses can't use it.

pool hours are not in accordance with check in and check out example: hours are from 10 am to 8pm

everything was very nice. breakfast real good. great customer service.

bowling, shopping, movies and kids playground

be included with the price you are charging or at least 2 breakfast doest have to be buffet and kids free / if you going to charge for buffet let kids eat free (its hard to pay $16 for 3 pancakes

specific person in the breakfast area getting the room numbers was not particularly nice with the people in general

there were kids screaming at 7am and that is too early.

beach, pool and peaceful place and eclipse restaurants ud83dudc4c

we wanted peace) the gym is disgusted very old-fashioned the restaurant can use a lot of worki

the kitchen sufficed but toaster failed

place , we dont feel that we are in puero rico , it is gated property and good for family with kids , restaurants was always booked and we never get chance to seat in , although was very

orlando, youhairy, ronald, saul, alehaundro, and there was another waitress that worked the breakfast she wears glasses and has a lisp

breakfast was pretty pricey for very limited options

winning at casino, black jack table through too many 12's

everything was wonderful. only wish room service was running.

breakfast, pool