the swimming pool was under repair.

wifi-spotty, kept cutting in and out for extended periods throughout our stay

parking was free, on the street right outside, very safe

they were very accommodating of my early check in and late check out too, perfect stay

parking-although the hotel does provide parking, it's worth noting that it's located 2 blocks away,

we booked the hotel to spend a nice weekend relaxing in a spa by the pool

although i didn t have time to use the benefits of staying at the spa i am sure to make time of it for my next visit

a place to relax, curl up on a hammock to read a book by the swimming pool, enjoy the scenary ( full mountain views) foliage and flowers, their friendly cats and dog and (+)accommodations, staff, cleanliness, food, massage, pool, and more (+) the pool was very pleasant, the room was comfortable & quiet and the sunrise was stunning (+)place, loved the gardens, the pool area, the views of the mountains (+) the pool is great, and the food is delicious (+) we could not use the beautiful pool as water was a bit cold (normal during this season) and did not eat at the restaurant as it (+) we spent the evening relaxing beside the pool (-) on the first day, the pool was filthy (like it had not been used for some time) and there were people cleaning it during (-) pool was not working

is a really magical spot with beautiful views and gardens, a spa for massages , lovely couple that owns it who speak english and answer all questions - and a

party in the pool - not typically a problem but this was supposed to be a relaxing weekend in a spa and we were not informed - so it was filled with screaming and splashing

the showers are big, the water is hot and the wifi works well

not ample parking space available and very small room as well. ok place to stay.

were in a far room from the wifi

the gym needs some good equipments

proximity to the airport. gym. staff were helpful.

we had a comfortable and clean room with air-conditioning and wifi

they have a very pool if you want to chill

they had their restaurant open, pool open, covid policies in place and implemented correctly

the bed was more comfortable that most hotels we've stayed in in the same price range, and we had parking available near the front entrance

close to airport, very comfortable room and bed and nice pool.

the pool was well maintained although it is not heated

staff went out of there way to accommodate our every need including a late check out to help with our late flight

we also did not like that our wifi access was cut off on the 3rd day of our stay, supposedly due to our having exceeded a limit,

wifi worked well and the place is big enough to justify the cost

gust 2021) there is no breakfast and the hotel restaurant is closed due to covid

d not plastic bottles, thank you) to transportation, laundry and recommendations for food and sights

wifi reception was really poor

kids loved the pool

balcony and parking

only thing was that the pool wasen t heated, the wifi was bad and the rooms bad isolated so there were a bit

the pool, restaurant and staff are perfect

helpful staff, clean, quiet, good wifi

beds were uncomfortable, weak and spotty wifi

it’s pretty clean and everything was fine. the breakfast was okay. good laundry facilities.

was great to have complimentary drinks and breakfast, and also handy to have laundry on site

ok breakfast

i would have liked the rooms to be bigger it felt too small for my husband and 3 kids

i like hotel inducing free breakfast

also they provide a free basic breakfast which was a nice surprise

very comfortable room, good breakfast, well located and friendly staff.

the room great the common areas great including breakfast great staff friendly and helpful.

and a basic breakfast for free

the breakfast was good, including the coffee

(gym, pool, bar, business centre) it’s on the quieter side of the city center, but there’s

good amenities, gym, roof terrace bar and pool, nice central atrium

it was very clean i guess and i was pleased they had a gym, though it’s a tiny gym

came to this hotel because they offer a gym, you must reserve in advance

gym is small

good breakfast on nice terraza, very clean, room service daily, very nice staff

super comfy room and amazing breakfast

the rooms are very cleans and the breakfast is good

the room furnishings, amenities and wifi were excellent

air conditioning, wifi, tv with netflix, everything was working

each room has its own router, easily the best wifi on my trip to mexico

wifi did not work well at all, so if you re trying to work and travel it s not a good option,

the rooms were large, clean, and comfortable with good wifi

the wifi was not that good but everything else was perfect!

t that's oaxaca not the fault of the property

head to cafe rustico 2 blocks away for great food and wifi

it had parking but it was paid public parking, also said it had breakfast we left early so we didn't check it out but they also didn't say anything so not sure if

really accommodating with the breakfast (i

no breakfast offered

breakfast was okay, nothing special.

breakfast was authentic and made fresh every day

parking is a bit tricky, especially when arriving at rush hour.

great staff, clean rooms, fantastic location, free parking a few blocks away.

for a broken glass extra fees for early check-ins although the hotel wasn t busy the terrace bar was closed but we still could not bring our own alcool

wifi & cell signals weak in room, fine in open patio area

bar closed, but roofdeck open

will improve breakfast coffe and meals

charming staff, great location and very comfortable. the rooftop breakfast was excellent

amazing bar staff, felix gave us a mescal tasting and was really knowledgable, so we didn’t need to even

clean, nice facilities - lovely small rooftop bar where breakfast is served

the breakfast is served from 7-11 on the outside terrace which was lovely

for coffee in the room each day after the first day, as well as anything extra you order for breakfast, which i think is annoying and uncalled for with what they charge for the rooms

the free breakfast is delicious and the breakfast staff are very friendly

nice small bar on the corner, and only a few streets from the zocalo

the breakfast and food service was amazing

helped us with laundry (definitely get it done here, the price is so reasonable compared to big hotels),

i had my laundry done at the hotel and it was twice what i ve usually paid in mexico, but perhaps i was

the breakfast was magnificent. rooms were spacious and with art. the courtyard was lovely.

awesome breakfast, great service.

we also used the laundry service which was cheap and efficient

the front desk staff helped me in organizing both my laundry service and a taxi to a nearby village

was really friendly (let me do an early check in) and the rooms were spacious and nice

the restaurant closes at 3pm. there is no bar or way to get coffee in the afternoon.

breakfast is good too (there is a restaurant inside)

they do laundry really reasonably- within 24 hours

fabulous breakfast room had a lovely patio setting great value

hotel bar was closed during our stay and my terrace was ground floor so no light / a bit pointless

was ok, good pressure, no water issues, room service was great always had new water bottles available

location, food in restaurant was good, friendly and attentive staff, easy off-street parking

we'd likely stay again if only for the ease of parking a big vehicle

in addition, the hotel had a large parking lot and was conveniently located near several excellent restaurants, bakeries, atm's, shops

chose this hotel specifically for the parking

we were given a bar of soap upon arrival and a bag of oaxacan coffee upon departure

having acces to a spa with very reasonable prices was also a plus

staff went above and beyond, room was perfect, early check in, peaceful garden, lovely continental breakfast

i loved the room- almost spa like in its tranquility

he even gave us soap that the hotel produces and some small gifts for my kids

the breakfast was varied and excellent

breakfast was excellent

roof bar and bar staff were incredible

the roof bar had an excellent view and atmosphere, as did the breakfast room and courtyard

breakfast was delicious

24/7, room with window, good hot water, comfy bed and warm linens, quiet minisplit ac, excellent wifi, very friendly staff

well located; safe; pleasant and helpful staff; fast wifi; and fitted with probably the best shower we've had in many, many years of travel: the size of

they take awhile to clean rooms so plan accordingly. wifi could be faster and more stable.

they let us do early check in =) totally recommend this hotel

wifi wasn't very good

it was modern looking with a oaxaca decor touch. the plants were nice. the pool was fabulous.

nothing... i mean the pool area could have been larger. the hot tub wasn't very hot.

breakfast was great

location, very friendly and helpful staff, super comfortable, big rooms, great gym, lovely pool

the pool was very nice, more of a lap pool. the temperature was quite warm. staff were friendly.

i appreciated the fact that they were able to send out my laundry and have it back the same evening

location, allowed early check in as room was available, much appreciated

the courtyard is very nice, laundry services are cheap, and the staff was very pleasant

wifi kept cutting out and reconnecting

the wifi was very patchy and the hall is very loud.

so convenient for location, room was great, shower was great, wifi was strong in room

wifi often cut...

but the real issue was the wifi, there was none in the room and we had to go to the lobby to have wifi signal

very spacious rooom and light. late check out and early check in were possible.

very spacious rooom and light. late check out and early check in were possible.

the food was good, the bar was great, and everything was very chill

the parking lot closes on sunday so you have to leave the car on the street that day

location, super helpful staff, they help us book an spa experience with a private mezcal tour

no parking but the staff helps you

the bedrooms are excellent and the beds comfortable. prime location and free parking.

breakfast is okay but it's just a choice between fruit/yoghurt or tamale- could be better with more

comfortable bed. clean. delicious fruit at breakfast.

poor breakfast (just plate of fruit)

location, free breakfast

the breakfast is adequate and fresh

there is also a lovely terrace for breakfast, events, or relaxing

she attended to all of our needs, even ensuring that i had lactose-free milk for breakfast every day

breakfast!

the breakfast was delicious

bed, extremely clean daily room service, good location, and interesting concept

there was a mini bar which was nice to have

beautiful garden, good breakfast, helpful and friendly staff :-) a special thanks to frieda as she helped me very much

with seating, generous room size, more than enough space for three lots of luggage, had a small bar fridge with refreshments to purchase

for a cab they tried to make money on us and they didn’t listen when we asked to have the laundry done separately and correctly

allowed early check in, super quite and excellent location

enjoyed the massage, although the spa was a bit hidden as it's not on the website

small pool is an oasis of calm in the middle of the city

all our laundry done for us$5

just able to pay in cash. the wifi does not work everywhere

uldn't stream youtube without pauses from time to time)

on-site parking at no charge

hotel, super staff, secure parking, comfortable room and beds located in old part of town with lots of market stalls, cafes,

travelled as a family (2 adults and 3 kids 12, 10 and 8) and stayed at the hotel maela for 5 nights in february

the property itself was stunning, and the rooftop terrace and bar was the perfect place to end a busy day

roof-top bar with tapas was an added bonus to the on-site coffee house/ restaurant

we used their laundry service which came back perfectly and quickly though of course was more expensive than

an attached small restaurant and coffee bar

he sorted our laundry and was always on hand to answer questions

only thing to mention wifi was not string where our room was, it was strong at the front door but not in the bed room but

most of the hotels stay at do not provide for the kids, and you have to call and ask them to provide

wifi signal is weak

wifi was very good

wifi could be stronger.

the food and drinks at the hotel bar and restaurant were excellent

very good to have grab bar in shower

the lady at the front desk was very helpful and helped us get laundry done - all the staff were very kind

the wifi didn't work for half of our stay.

wifi was good for working/checking emails

wifi connection a bit weak.

great wifi

they offer free of charge parking 2 blocks away from the hotel

included parking is convenient and safe

traveling as a tourist with my 3 teen kids, and it was great

they give you a hotel pass, pay the front desk, and you give it to the parking lot staff a few feet away

theres no parking and a/c only fans.

breakfast on the rooftop terrace is pleasant, however, it could be greatly improved if the coffee

good centralized location and friendly staff. the breakfast included was very good.

we were having breakfast, the girl who i believe was the cashier, attended us but with a bad attitude, like if

we really appreciated the rooftop terrace and the included breakfast

no parking. no breakfast included. the room's floor was never washed/clean properly.

location is the best, and i was allowed to do an early check in, which was awesome after a night bus trip

the wifi connection was poor. the mattress was too hard.

loud music from bar during day turned it down at night though

breakfast was phenomenal

there's no wifi in the

breakfast was really good and the statt was super nice

i stayed in room 109 which is an external room

the gym is good but quite small

i only had breakfast there but i can tell the food would be phenomenal

the waitstaff and room service are really nice

very nice relaxing pool area

i ended up getting sick so i didn’t get a chance to take advantage of the selina bar which is always a good opportunity to meet people

amazing beerpong night on the roof the bar team is awesome ;d

the staff including cleaning person, front desk and servers at the bar and restaurant were friendly and helpful

the staff aren’t helping me enough with early check in even though only 1 hour early or even helping with the luggage even though you

all of the drinks made by jorge the bartender were yummy

ut at least it wasn t hot) no big deal since i was always outside

poor wifi. bare bones room

the wifi was good

com about the problems with wifi and cold shower but no one answered

the room is next to the laundry. it was little bit noisy

the breakfast is amazing - fresh fruit, juices, coffee, cooked items that change daily, this was one of

a beautiful building, the attention to detail, the staff were amazing and so friendly, delicious breakfast

the kitchen was our favorite place and the breakfast are delicious

we loved the daily specials and the the ladies in the kitchen took great care of us

breakfast was very good and the cooked entree tasty plus continental spread including fresh fruit

breakfast was amazing

free water bottles and breakfast

staff, good location, wonderful breakfast included, really clean place and no loud street noises

breakfast is good and the staff very very kind, it has elevator, so you don't need to carry your

great location and buffet breakfast

great wifi

the wifi worked well

the wifi was a bit spotty and at times totally unavailable

breakfast included (including various egg dishes, fruit, bread) (+)weren t leaving breakfast hungry (+)free breakfast is standard continental, which was expected (+) we had a light breakfast included and the coffee and baked goods were so tasty (+) the breakfast was delicious (+) the breakfast was perfect for me - coffee, fresh fruit and pastry (+) we only had breakfast at the hotel during our stay but it was excellent (+) the included breakfast was a great convenient way to start the the day (+) breakfast was good, also the restaurant in the hotel was open till 10pm which was very convenient (+)friendly service. continental breakfast always had fresh pastries

wifi didn't work well at all.

we had a lovely large room, upstairs, with a kitchen of sorts which provided all we needed, although we did purchase our own kitchen towel

kitchen was ok… but could have been better

we didn’t use the kitchen but it looked well equipped

courtyard, suite has plenty of space, with kitchen

we had a kitchen and made our own breakfast