a place to relax, curl up on a hammock to read a book by the swimming pool, enjoy the scenary ( full mountain views) foliage and flowers, their friendly cats and dog and (+)accommodations, staff, cleanliness, food, massage, pool, and more (+) the pool was very pleasant, the room was comfortable & quiet and the sunrise was stunning (+)place, loved the gardens, the pool area, the views of the mountains (+) the pool is great, and the food is delicious (+) we could not use the beautiful pool as water was a bit cold (normal during this season) and did not eat at the restaurant as it (+) we spent the evening relaxing beside the pool (-) on the first day, the pool was filthy (like it had not been used for some time) and there were people cleaning it during (-) pool was not working

we booked the hotel to spend a nice weekend relaxing in a spa by the pool

although i didn t have time to use the benefits of staying at the spa i am sure to make time of it for my next visit

is a really magical spot with beautiful views and gardens, a spa for massages , lovely couple that owns it who speak english and answer all questions - and a

party in the pool - not typically a problem but this was supposed to be a relaxing weekend in a spa and we were not informed - so it was filled with screaming and splashing

apart from that the hotel and pool is nice

close to airport, very comfortable room and bed and nice pool.

they have a very pool if you want to chill

they had their restaurant open, pool open, covid policies in place and implemented correctly

the pool is inviting

the gym was good.

the pool is a sweet spot to relax

helpful, garden is beautiful for relax, coffee, water and tea is offered for free anytime, gym was good equipped for people who want

(gym, pool, bar, business centre) it’s on the quieter side of the city center, but there’s plenty of

came to this hotel because they offer a gym, you must reserve in advance

the breakfast was good, including the coffee

one day a year they have a clean-out of the kitchen, so no access to their restaurant for breakfast that day

really nice, peaceful courtyard & common areas, loved the continental breakfast & rooftop

i would have liked breakfast to be included for that price.it wasn't cheap.

very comfortable room, good breakfast, well located and friendly staff.

helpful staff, clean, quiet, good wifi

beds were uncomfortable, weak and spotty wifi

d not plastic bottles, thank you) to transportation, laundry and recommendations for food and sights

adults) had a suite with 2 bedrooms, each with a double bed & ac plus a well equipped kitchen with a microwave, coffee maker, kettle & hob

when our next door neighbor or the room service people are hanging out at their courtyard we can hear them from our room

breakfast was filled with choices of fresh and dried fruits, cereals, yogurt, eggs upon request and

were setting up wifi accounts for each room while we were there and it was a little buggy the first day or two and

we'd likely stay again if only for the ease of parking a big vehicle

location, food in restaurant was good, friendly and attentive staff, easy off-street parking

in addition, the hotel had a large parking lot and was conveniently located near several excellent restaurants, bakeries, atm's, shops

was ok, good pressure, no water issues, room service was great always had new water bottles available

chose this hotel specifically for the parking

i like hotel inducing free breakfast

was great to have complimentary drinks and breakfast, and also handy to have laundry on site

use of the meeting room, breakfast, staff was extremely helpful

breakfast had a great selection, lobby was clean, staff stayed busy!

breakfast was good, the hotel was clean and quiet

good breakfast on nice terraza, very clean, room service daily, very nice staff

was really friendly (let me do an early check in) and the rooms were spacious and nice

the hotel has a small courtyard where you can enjoy a very good breakfast or just relax

air conditioning, wifi, tv with netflix, everything was working

they cook homemade breakfast very tasty and they are very flexible, so if there is anything you'd like they can

the breakfast was great

the room furnishings, amenities and wifi were excellent

very spacious rooom and light. late check out and early check in were possible.

very spacious rooom and light. late check out and early check in were possible.

we found the breakfast quite light and ended up eating a second breakfast every day

no breakfast offered

perfect would be to have a self-serve coffee station available to guests that are up earlier than breakfast time, which is generally served around 8:30am at the earliest

breakfast was authentic and made fresh every day

breakfast was okay, nothing special.

so convenient for location, room was great, shower was great, wifi was strong in room

the wifi was very patchy and the hall is very loud.

wifi often cut...

wifi kept cutting out and reconnecting

but the real issue was the wifi, there was none in the room and we had to go to the lobby to have wifi signal

gym is small and could have more free weights / equipment available

i didn't realize my booking included free breakfast - which was great

the rooms the pool

the pool, the gym, the club, the restaurant and room service were all top notch

tv had limited english speaking channels, hot tub in the pool wasn t so comfortable

they do laundry really reasonably- within 24 hours

the reception helped us make tour and taxi arrangements as well as get laundry done

breakfast at the restaurant is good and well priced

patio bar was closed but we got some beers at the near by grocery store and enjoyed a bit of unwind time

breakfast area and food was nice, the staff was extra helpful in arranging taxis and sending laundry out to be cleaned

head to cafe rustico 2 blocks away for great food and wifi

the rooms were large, clean, and comfortable with good wifi

wifi did not work well at all, so if you re trying to work and travel it s not a good option,

the wifi was slow

t that's oaxaca not the fault of the property

will improve breakfast coffe and meals

and comfortable with very helpful staff, a great breakfast, a lovely rooftop bar / restaurant area, and a great shower

amazing welcome, super helpful staff, fab rooftop bar and great setting for breakfast which was lovely

amazing welcome, super helpful staff, fab rooftop bar and great setting for breakfast which was lovely

amazing bar staff, felix gave us a mescal tasting and was really knowledgable, so we didn’t need to even

parking is a bit tricky, especially when arriving at rush hour.

wifi signal was very intermittent

location, nice having a bar and restaurant on the property, rooms are good size and fairly comfortable

the parking was very far away

for a broken glass extra fees for early check-ins although the hotel wasn t busy the terrace bar was closed but we still could not bring our own alcool

lovely hotel, nice rooms good pool and lovely staff i would come back again

the walk was a good 20 min but with kids it’s not a great walk

were comfortable, kids seem to enjoy the pool, the restaurant did not impress me but it was

balcony and parking

wifi reception was really poor

rooftop bar was quite nice

we got vouchers for a mezcal tasting at the hotel bar at check-in, complimentary, which was well thought of

breakfast was amazing

the breakfast and dinner was delicious and the use of the library and terrace for drinks each night was

the breakfast was varied and excellent

our kids loved her

room upgrade for free, lots of little gifts & assistance upon arrival, early check in no problem

there were also a lot of free gifts and a spa onsite which was a pleasant surprise

staff went above and beyond, room was perfect, early check in, peaceful garden, lovely continental breakfast

the bar next door sometimes can be a bit loud depending what room you have

the food and drinks at the hotel bar and restaurant were excellent

very good to have grab bar in shower

room was very confortable and spacious i really like it, and the kitchen staff for breakfast were very

nice small bar on the corner, and only a few streets from the zocalo

breakfast was excellent and the persons attending the restaurant experience, and knowledgeable of

great breakfast staff

to get to the villa when we had already arrived at rhe hotel and the confusion on getting the breakfast we has booked

there is also a lovely terrace for breakfast, events, or relaxing

she attended to all of our needs, even ensuring that i had lactose-free milk for breakfast every day

breakfast!

the kitchen is delicious

we had a kitchen and made our own breakfast

we didn’t use the kitchen but it looked well equipped

kitchen was ok… but could have been better

we had a lovely large room, upstairs, with a kitchen of sorts which provided all we needed, although we did purchase our own kitchen towel

very friendly staff, close to everything, very clean rooms, parking available, excellent!

wifi was terrible, the room was a bit smaller than expected but not a huge deal

just able to pay in cash. the wifi does not work everywhere

on-site parking at no charge

added bonus for us was the excellent parking ud83dudc4c secure, enough for several vehicles and free

had to ask for drinking water. should just be provided. toast at breakfast was very hard.

poor breakfast (just plate of fruit)

room was small and very basic, breakfast mediocre

the breakfast and the cocoa was amazing and made up for the room.

location, free breakfast

tasty breakfast and very good service from the staff

such a relaxing place! the patio was so nice and the included breakfast was exceptional.

excellent location, great breakfast included, clean.

i had my laundry done at the hotel and it was twice what i ve usually paid in mexico, but perhaps i was

the daily breakfast was amazing, one of the best hotel breakfast options we've ever had

24/7, room with window, good hot water, comfy bed and warm linens, quiet minisplit ac, excellent wifi, very friendly staff

the wifi was fast enough for a zoom call

excellent wifi and great location

well located; safe; pleasant and helpful staff; fast wifi; and fitted with probably the best shower we've had in many, many years of travel: the size of

the room has ac and wifi, which was very convenient

wifi signal is weak

most of the hotels stay at do not provide for the kids, and you have to call and ask them to provide

wifi to slow,

most of the hotels stay at do not provide for the kids, and you have to call and ask them to provide

wifi was very good

the breakfast could be better.

there was a mini bar which was nice to have

maybe the breakfast could be a bit more robust, but this would be less convenient as there is so much great

breakfast was delicious and simple beans and eggs with toast and jam and choice of tea or coffee

bed, extremely clean daily room service, good location, and interesting concept

a really fun pool especially for kids

the pool was wonderful, and the rooms are spacious and comfortable

very good value with the breakfast included and the welcome drinks

breakfast options were too limited and not all servers were consistent in knowing what was included

breakfast was good despite comments here suggesting otherwise

information provided upon check in about the hotel, hours for breakfast, wifi password etc

the lady at the front desk was very helpful and helped us get laundry done - all the staff were very kind

wifi was good for working/checking emails

wifi connection a bit weak.

the wifi didn't work for half of our stay.

the noise from the bar and road was quite bad

do think this place needs to install better windows / soundproofing to the hotel’s bar restaurant / street side

the restaurant is perfect for breakfast with a nice bar area also

from the center, the place is absolutely beautiful, with a very smart decoration, a refreshing pool and an amazing staff

our favorite member of the bar staff, lizbet, even works there *as a hobby* - she has a professional day job but thinks the

location, allowed early check in as room was available, much appreciated

the courtyard is very nice, laundry services are cheap, and the staff was very pleasant

i appreciated the fact that they were able to send out my laundry and have it back the same evening

i was sick but my parents did go for breakfast and they said that they enjoy the food

fantastic location and delicious breakfast.

the first evening and without issues we were relocated to another room) - nice rooftop to have breakfast in the morning and watch the sunset in the

laundry service available, dropped off 5kg and returned cleaned and folded the following day

we really appreciated the rooftop terrace and the included breakfast

last day wifi went out

no parking on site - during busy period it may be very tough to park the car

wifi could have been better indoors. free large water dispenser would have been nice.

restaurant and bar with pretty courtyard seating

sometimes the wifi was slow but staff was quick to fix it.

the pool area was great for relaxing in the afternoon

i loved the terrace and the pool area

i especially loved the pool - it was so lovely to cool off there after a hot day of walking around

stunning design. nice pool area. super clean and comfortable. high quality towels and soaps

the pool area is also a wonderful place to unwind, it gets good shade in the hot part of the afternoon

spa isn't a spa

enjoyed the massage, although the spa was a bit hidden as it's not on the website

also has a great pool

good for travelling with kids, big rooms and pool available

building, space and style was fabulous - we loved this

the hotel itself is also stunning and the rooftop bar is

very cute little bar in the front of the courtyard serves delicious coffee and nice selection of pastries

roof-top bar with tapas was an added bonus to the on-site coffee house/ restaurant

we used their laundry service which came back perfectly and quickly though of course was more expensive than

the property itself was stunning, and the rooftop terrace and bar was the perfect place to end a busy day

very nice relaxing pool area

i stayed in room 109 which is an external room

we only had breakfast each day but it was of a very high standard

more chaise lounges at pool

the gym was quite small but nice

the kitchen was our favorite place and the breakfast are delicious

dresses were way to long and on the wedding morning, i learned of this and inquired with the kitchen staff during coffee if there was a seamstress that could by chance hem them quickly

the room was bigger than i imagined, it had it's own kitchen, living room, and big bathroom

we loved the daily specials and the the ladies in the kitchen took great care of us

om decorations to music), the rooftop (with a free sunrise yoga class), the kitchen, the breakfast -- everything was an absolute dream

better wifi

loud music from bar during day turned it down at night though

the breakfast was so

we could hear the bar tv

breakfast was really good and the statt was super nice

location is the best, and i was allowed to do an early check in, which was awesome after a night bus trip

all of the drinks made by jorge the bartender were yummy

the staff including cleaning person, front desk and servers at the bar and restaurant were friendly and helpful

the bar has good and not expensive drinks

the staff aren’t helping me enough with early check in even though only 1 hour early or even helping with the luggage even though you

amazing beerpong night on the roof the bar team is awesome ;d

breakfast was amazing

free water bottles and breakfast

staff, good location, wonderful breakfast included, really clean place and no loud street noises

breakfast is good and the staff very very kind, it has elevator, so you don't need to carry your

great location and buffet breakfast

they offer free of charge parking 2 blocks away from the hotel

traveling as a tourist with my 3 teen kids, and it was great

was not told that the parking lot was available after check out but only if i didn't take my luggage to the car before

included parking is convenient and safe

parking arrangements

breakfast was excellent, staff helped us book tours with a fantastic guide, and the space was

the breakfast could be improved. the juices had added sugar.

beautiful outdoor bar and seating area with tropical plants and massive palm trees

egular and decaf) so that we could access it in the morning

ather than

i think the hotel needs to invest in a better/faster wifi

bathroom, room location, no window, wifi, gym

sential for folk from colder climates in the heat

the rooftop pool was a great escape from the oaxacan heat and

it has a lovely open courtyard where breakfast is served

wifi didn't work well at all.

breakfast included (including various egg dishes, fruit, bread) (+)weren t leaving breakfast hungry (+)free breakfast is standard continental, which was expected (+) we had a light breakfast included and the coffee and baked goods were so tasty (+) the breakfast was delicious (+) the breakfast was perfect for me - coffee, fresh fruit and pastry (+) we only had breakfast at the hotel during our stay but it was excellent (+) the included breakfast was a great convenient way to start the the day (+) breakfast was good, also the restaurant in the hotel was open till 10pm which was very convenient (+)friendly service. continental breakfast always had fresh pastries

and the room was large with good aircon, big comfortable bed, plenty of hot water and excellent wifi

the wifi was a bit spotty and at times totally unavailable

location on pedestrian street in historic centre, lovely rooms, good wifi, helpful staff