the pool was lovely to spend the afternoon around in

outside restaurant to sit down and have a drink outside , but there was some arround the swimming pool

breakfast was fantastic, the pool was lovely and big and 2 shallow ends for the kids to play

average breakfast which was pretty overpriced for what it was

enjoyed it a lot, it is a beautiful quiet place (maybe too quite at the evening, a bar would be great for having a drink when there is nothing else to do (+) also there is a small bar at the main cenote, plus bathrooms, changing rooms, and life jackets (-)are a bit confusing with different meals at different locations and no bar staff at the pool area (-) swimming pool is nice, but there is no bar service (+)waiters at snack bar for breakfast and dinner cared. often got order wrong. (-) the bar at the pool closed, we went to the pool but no one even bother to ask if we would like

breakfast - which is simply described as eggs, toast and coffee - was amazing and needs to be sold

breakfast average but pricy

hacienda hotel is a destination in its own right; there are several pools, an artificial cenote, mayan village, and extensive grounds to explore

in the morning we did not paid attention to continental or american breakfast we ordered 4 omelette and come a bill of 1795$mxn such is almost 89 euros for 4 omelette

is a noisy kitchen extractor fan above the old house affecting the breakast terrace and (smaller) pool area

pool

the new buildings, pool, reception and dining area are beautifully built

breakfast was grea,t made with love and care

the breakfast was also delicious

great facilities, breakfast, wifi via starlink and a lovely pool

swimming pool available

breakfast to order from the cook

we particularly enjoyed the pools (both the swimming pool and the pool table) and the calm environment far from the hustle and

a must come back in summer to use the pool

awesome breakfast - best omelette we had in 4 weeks in mexico + really good coffee + home made delicious

comfortable bed, great location, great bar and friendly staff.

it is a very clean, comfortable hotel with a lovely pool and nice rooms

swimming pool and food, but it could be more generous.

nice bar and restaurant

access to the pool was right out our bedroom door

free parking right outside the door was a big bonus for us

they have free parking next to the hotel which is very convenient as many people rent a car when in merida

that most staff members were being trained - that explained some iffy service concerning the bar and housekeeping

hotel, lovely staff, good restaurant, they have extra activities, rooftop bar area and pool, great rooms with excellent amenities e

our bedroom had two entrance, one facing the terrace and the swimming pool, size and furniture of the bedroom are amazing and very comfortable for two people

the staff is very friendly, has a restaurant with very rich menu, we liked the pool

a car you have to walk around 4 blocks to leave your car, that s fine , the issue is that the parking lot closes around 8pm m - sat (sunday is closed) so if you want to arrive later you will (-)parking on weekends (-)parking lot (-)breakfast not included even though it says it is no parking (+)very friendly and helpful staff, great dinner, parking available, great view of the front patio. (+)were fantastic - parking just a short walk away, reading previous comments thought it might be troublesome as we (-)don't include neither garantee the parking, and there's one public parking near the hotel but it is very expensive and the area (-)doesn't have parking, or any arrangement with a parking lot (+) also the hotel parking is one block down the road, not convenience at all (+) location is perfect and they offer free parking (but not so close of the

ac, good wifi

color is beautiful, at the night it is spectacular, i really liked the swimming pool and the bed in my room was very

my room was clean and spacious and good wifi

the pool is nice and refreshing, we were a bit sad we only booked for one night

very nice and cozy. rooms are nice. pool is beautiful. good price for quality.

location is great the pool is nice staff is lovely the parking is a real plus the rooms are clean and well

beautiful room, pool

the pool was lovely too and the staff were helpful and friendly

no english language or cable tv, no separate bar or restaurant

i loved the pool area and the price is excellent as well as the location!!!

the balcony view of the pool/courtyard was nice. beer vending machine!

no laundry/iron service

the area wasn’t very nice. no restaurant as such. no bar at all ,only a vending machine.

although it’s been written that there is continental breakfast no egg, no cheese, just jam and margarine

breakfast

the breakfast was exactly the same each day: cereals

breakfast is just corn flakes, milk, coffee and tea, bread and butter

breakfast must be

the staff is very friendly and the hotel is clean. the hotel has a pool and you can relax.

also be aware the pool area doesn't get much sun

the pool looked good but we didn't have time to try it out

was nice to have a swimming pool, and it was super close to the bus station

the bed is not comfortable and the swimming pool is dirty so you can not swim in it

we used the pool in the evening time

the hotel staff are very helpful, i liked the swimming pool, it's small but very nice

we loved the pool too

nice pool

we were above the pool at the back

quick walk to the center, really easy to reach and the private parking was a bonus

we had a free parking and the room was clean.

there were parking spots inside the hotel

our room was facing the courtyard, that is a car parking

were respectful & a quiet atmosphere - hot showers - no additional charge for card payment - wifi - decent - comfy

the garden pool area very wrll maintained kitchen staff waitersvery friendly and helpful

too much mosqitos around the pool

room was next to the laundry which is works all night

i paid extra for breakfast but in the morning when i went to have my breakfast they said the kitchen is closed and they don't serve any breakfast (cause of the covid)

very nice hotel in the city center. great pool opened till late evening.

breakfast fruit was the same every morning.

very clean and the breakfast was very good

was good - there is breakfast included in the price

nice location, really good breakfast and nice people

atmosphere, magic pool in the back garden, fully equipped kitchen and super nice stuff working

the hotel has a decent swimming pool.

liked that a pool was available especially for the children.

the location was central, they have swimming pool and the staff are friendly and helpful.

located, the atmosphere around the pool area was phenomenal for a couple in love

reason i did not give a perfect rating was because it is not safe to older people to access the pool or to get out of it

friendly and attentive, rooms got cleaned immaculately in the blink of an eye, wonderful pool, beautiful rooms, can not recommend higher - the only reason i want to keep it to myself is so

the pool and gardens were very relaxing and quiet

everything was perfect, the room, the breakfast, the pool and the personalized service

cocktails in a cool courtyard, and pancho maiz for great coffee/horchata and an authentic brunch/breakfast

looked after - nothing being too much for the staff (recommendations; wind by the pool , an early breakfast ; ordering taxis)

in the structure there s a bar restaurant with a local offer both for price and food

the wifi connectivity was spotty, so it was hard to keep in touch with family and friends

not the hilton, but the staff is friendly, wifi works great, and the maids kept my room spotless

cond) room was very spacious with good hot water pressure, clean enough, pretty good wifi and socket near the bed

wifi very weak

there is a small bar and you can get cold beer, wine or a margarita

cannot recommend la piazzette enough, great value for money in a really beautiful building, great breakfast and the friendliest staff

laundry service

and the fresh squeezed juices at breakfast and homemade mango marmalade were exceptional

not speak english), incredibly nice interior with cute decorations, giving a boutique feel, nice breakfast and good location in the centro, but at the

nice clean pool and patio area

amenities like pool and parking.

pool, mattresses, bathroom, rooftop for smoking, fridge for guests, good value, parking

tv did not work. wifi signal is week.

great staff. safe area. nice pool. relaxing. highly recommend!

the breakfast in the garden is lovely

pool is very small and just two lounge chairs.

and staff were exceptional, as well as the backyard pool and restaurant area for breakfast, evenings drinks and working

the pool area is beautiful as is the whole hotel

breakfast was great

the hotel didn’t offer a laundry service or any food options over christmas when the city was pretty much closed

the kids wanted an english speaking tv station

kids in the pool were jumping in with

restaurant was closed, no laundry service, little warm water for shower.

also room 59 was directly under water pump on roof in corner by laundry

the staff were extremely nice and friendly, could converse in english and the hotel had a nice laundry

we even got our laundry done which was a treat

we chose it for the parking, which is a block away

great staff and beautiful open sky tables inside with bar and restaurant

the walls are a bit thin. you can hear people outside the pool area

the breakfast which was included with the rate was delicious and abundant, and the cooks were very nice

the chef even surprised us with a new dish on our last breakfast

raul, the owner, noe, the manager, abraham, the bartender were all so friendly, helpful and welcoming

location, attentive staff, delicious breakfast, beautiful accommodations and the proprietor is present and gracious

this property is beautifully decorated, the gardens and pool inviting, our breakfast exceptional and the bar a lot of fun

the pool, which is reserved for hotel guests, gives a welcome break after exploring mérida

recently refurbished in historic style by the grandson of the original owners, who sets a high bar for welcoming guests to this place of comfort

good breakfast, especially during pandemic. quiet.

spacious room, quiet, with view overlooking the pool area

is kiddie day and the pool is packed with screaming kids

was a pool which was great to have the rooms were large cleaning service was great staff at the reception

a bit loud at night as people party at the pool and bar into the late hours

th room service) -

good climate in hotel + quiet but close to city center + good service

om service, laundry, parking) + english speaking + good breakfast selection

came with friends and we all are happy with cleanliness, facilities, excellent location, spacious parking, smooth check-in and check-out

pool was dirty

inner patio and a small pool area

didn't use the pool but looked lovely

the small pool is great to refresh during a hot day in the city

very central, we loved the place and the swimming pool.

the location is perfect and the swimming pool is really cute

location, breakfast, staff.

was nice except that the maintenance/laundry was in the pool area and thus a steady stream of workers coming thru

had my laundry sent out to be done for a reasonable price

so nice to relax by the pool.

the old men at the bar were our

very adorable common spaces and pool

super central, very comfortable rooms eith air conditioning and pool. excelent staff too.

good location staff helpful and very nice charming hotel with a lovely patio/outside swimming pool quiet whereas it is on the city centre continental breakfast wifi works

view, pool area, v friendly

the building is historical and the pool makes it all even more cool

the dining table setup for breakfast is beautiful

when we ordered uber eats for dinner it came to the door and we used dishes from the kitchen

the pool being open all hours was great

pool, rooms, outdoor shower are amazing

very comfy beds, breakfast was great and the pool looks sooooo nice.

location to the centre of mérida, nice inner courtyard area with trees, a pool and chairs

the breakfast was only coffee, bread and fruit, so don’t expect anything else

we went out from our quarters, we enjoyed a fabulous ivy-draped courtyard surrounding a graceful pool

most of the staff were very very unfriendly, plus one of the mornings there was no breakfast when we were told breakfast was included

room (one double bed, one single bed) 1x double or twin room (two single beds) both inclusive of breakfast

clean, nice pool, good strong water pressure and hot water, plus very friendly and helpful staff

did not look clean they dad no towels available clean laundry has not delivered yet

the pool has a lot of chemicals

location! the rooms were remodeled nicely. pool was a nice plus.

was so close to everything the staff was so friendly and the rooms so clean and there an indoor pool for when it

it doesn’t has pool

the breakfast is fruit, toast bread, jam and nutella

could do with a swimming pool

great staff. good breakfast. excellent location.

also, it would be great to have some healthy and balanced vegan options for breakfast (this is in general for merida but the hotel could stand out if it offered tofu, and cow

i liked the laid back attitude of the staff and the wifi worked well which is important to me

outside pool looks incredible

parking limited

parking wasn t very accesible

the pool was nice, and the surroundings

hotel is very nice inside, the pool is excellent, due to the heat that merida has, i liked staying, i would definitely

amazing location, big king bed, hot water, good wifi

each room had a unique wifi access code

parking was not exactly on the venue, but we had to park on a public parking lot, pay for it and

very central localisation. good wifi.

in mexico that we’ve been to where the staff asked us for tips for serving us our included breakfast and cleaning the

the breakfast and the service for the breakfast

very central location. big room. breakfast simple but good. lovely to have a pool.

quiet and real and great mexican breakfast

pool was nice, free private parking, staff were very friendly and good location

not particularly well maintained (shower handle fell off, hot water availability variable, towel bar fell off the wall)

lovely inner courtyard and pool

old colonial style building, with two lovely tree-filled patios and a pool

the pool area is quiet and comfortable

facilities, swimming pool, balconies, strong shower, lovely bed, friendly staff, quiet and overall value for money

t comfortable sofa on landing with a decent signal)

pool didn t have lights in the water like in the last picture of the ad and the wifi was only good if you were near the reception desk/cafeteria

water was a bit unpredictable, wifi didn t work well in the room but was fine in the reception which has comfy chairs to sit on

wifi service was a little spotty at times

wifi worked really well and air conditioning was great

location, pool, value

courtyards, one in the front lobby and one further in with a perfectly sized and family friendly pool

the pool could be a little bit bigger

the pool is quiet and enjoyable, given the heat in yucatán

the swimming pool makes for a fun or relaxing time

location, spanish colonial style, friendly staff, pool, attached restaurant, bar fridge in room, quiet, very

wifi connectivity but it didn't bother me too much since i didn't come there to work or watch

the wifi did not work in the upstairs room.

i had to go downstairs to be able to use the restaurant wifi

the hotel is very big and beautiful, the swimming pool is very nice

the hotel features a great breakfast buffet, and all staff members are courteous and professional

the hotel has a small pool more designed for refreshing soaks than for swimming

breakfast buffet very good at about $7 us in the hotel

the hotel offers an excellent breakfast buffet that highlights local delicacies and fresh ingredients

was a great stay, close to all the main attractions in merida, the pool (partially under roof was a great plus, when coming back with the kids after a long day

restaurant open for breakfast, was not included in the room

restaurant on site offering very good buffet breakfast

very central to the city centre. free parking spot just 1 block away.

friendly staff especially rogetwho spoke wonderfulenglish and was very helpful pool area is really lovely with food and bar service as needed

very clean, bed comfortable, delicious breakfast

weak wifi connection in my room. there was no coffee maker in my room.

wifi wasn t great in room

has a parking garage

hotel own parking area could be used

friendly staff beautiful hotel our room was great located right in the city center private parking in a

great location, nice rooms, nice small pool.

the pool wasn’t great, but kids loved it.

the hôtel is big and we enjoyed the little pool as well

the swimming pool is small. no coffee on site.

have a rather small swimming pool but as we went there during low season (mid september) it was not crowded

the whole breakfast was great

super safe and clean and breakfast all six mornings was varied and exceptional

the breakfast was very limited and not fresh.

beds and linens; cleaning staff; amenities; pool area; and amazing location

breakfast was very good as well as the pool which is properly mantained

good location, friendly staff, swimming pool.

far fr plaza grande and round the corner fr mercado with very good local food options, swimming pool, lovely inner courtyard with huge trees, value for

size of rooms pool staff cleanness of hotel

comfortable hotel in a good location. nice rooms and the pool was too.

spacious room, hot water, great location, pleasant staff at the reception, swimming pool, i have stayed here couple of time and will stay

the pool area could do with some more chairs only two.

free parking for guests and cute pool

small but pleasant swimming pool, big enough for 5-6 strokes

is a beautiful colonial building with a courtyard pool and loads of lush plants and trees around

pool and courtyard, small breakfast restaurant attached, walking distance to plazas and restaurants

room size, design, extremely comfortable bed, thoughtful staff, gorgeous pool and fantastic location

pool is not really a pool, is the size of a hot tub at best.

i heard there is a pool, but didn't have the chance to go to because didn't have time

roofterrace and (plunge)pool area could use some protection from the sun

area which is nice and chill, could have an update on the furniture and a clean of the tiny pool

they have no laundry service.

no kitchen, no room service

location in the center of town, small but good pool with sunbeds, you get more than you pay for

plenty of laundries located nearby to get some laundry done

the pool was great for a quick cool down

breakfast was basic but good

if you chose to skip the breakfast, they offered a delicious boxed lunch

the complimentary breakfast was a wonderful gesture that we truly appreciated

the staff, from the front desk, to the breakfast cook, to the cleaning staff all did a great job

the attached coffee shop provided a nice breakfast alternative to standard mexican fare

it does look a bit old and needs some maintenance. the laundry service is overpriced.

pool is rather small but perfect, towels were provided at receptions

it has a swimming pool, a gym, fantastic selection of food for

pool is nice, though small.

beautiful place, greenery, pool.....all very nice!

mini bar prices not crazy if you don't fancy the trip to the shops

we felt like they were unprepared for us in bar and restaurant

this place is a literal magical oasis. don't skip on a mezcalrita by the pool. just wow.

- we went to the bar on our first night but the bartender told us that ingredients were not available when we asked

the architecture and design, pool, shower, rooms all great

pool yards away from the room, and kept clean

aircondition was working well, the swimmimg pool was a bit warmer, due to the weather, but still refreshing

swimming pool

pool area gets noisy sometimes.

we also really liked the pool, which was bigger then expected und barely used from someone else

location is excellent and the hotel too, very clean with a nice pool and the staff is super friendly

when the restaurant and the bar ill be ready it's going to be awesome!

they also have a kitchen so you could make your own breakfast or just warm up the croissants

the location is perfect, the rooms are perfect in an old mexican style, the hotel has a very nice pool and the staff is always very kind

we also loved the breakfast and spacious rooms

room - we had a room on two floors with kitchen, balcony to the upper floor

boutique hotel with stunning interiors, comfy beds and great little pool area

hotel in the heart of town with wonderful breakfast and staff

lots of space, in the upstairs there is a kitchen with balcony and in the balcony have a small jakuzi

we also liked the pool area to cool off after a very hot day of exploring merida

wifi worked well

was cold!

pool wasn t inviting at all, but we were expecting it since we didn t book this hotel thinking

i loved the courtyard and the plunge pool

style hotel, wonderful staff present on the floor, wifi didn t work in my room, but was fully available & fast just outside my door in a cozy

the location, the nice room and pool area

my son loved the pool

very quiet, nice pool

great location - clean room - a lot of storage space in the room - good air con - clean pool - good wifi - helpful

pool hours could start earlier, like 7

the nice and friendly lady at the reception to the nice terrace and pool, it was like you are in a movie

the pool didn’t clean.

the pool was a little bit small to swim in...... but it was 40c outside ....so it did its job!

the staff were way above average + the small piscina (pool) was very welcome & refreshing

swimming pool is refreshing

there is good wifi everywhere in the hotel, and also in the park next to it

breakfast was perfect, room was super big and the staff was all the time nice

the pool area was quiet and comfortable & manager let us stay a couple ours after check out before we

it would be nicer if they provided breakfast in buffet style.

huge rooms with good wifi, comfortable beds and good aircon

the pool was the only thing that kind of look like the pictures

the pool was not functional, full of moldy water

the pool was not open

there is no pool, but it is advertised. very small parking lot, fills up by 8pm.

dirty pool, low water pressure in shower, no water in toilet, dirty sheets, no windows in room

i was a tiny bud disappointed the pool was not usable

good location. decent size room. swimming pool area and parking nearby at another hotel

the pool was small, but it was nice for the children to be able to have a swim

the swimming pool and chairs were not very clean.

the location was perfect, beds and rooms are on point, a small nice pool, honestly all good!

every penny of 49 australian bucks ($us35); a proper hotel with a great back garden and swimming pool which is a nice respite from the city; super nice rooms - big with desk, a place to put

the pool

went out while i was there but i used the outside stairs at pool end; out of their control i’d

property yard was lush and jungle-like with nice pool to cool off on hot days

courtyard with awesome trees and a swimming pool

the room was very clean, the location perfect, bed comfortable, and breakfast tasty and filling

the rooms near the front entrance and near the pool can be noisy

wifi was good, bed was comfortable, fridge in room. staff.

wonderful hotel focused on adults, beautiful room, excellent area and great staff

breakfast should have at least eggs, more variety of teas, the rest were ok.

is great for people looking for a nice place to rest but so much to hang out since there is no pool or bar

if you have laundry to be done, you're on your own

clean and nice and ventilated interior patio. sorry we didn’t have time to use the pool.

they use a local laundry service that returns your clothes same day at a great price

no pool but you can use the one down the street at nomads

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super informative about mezcal and tequila and made delicious cocktails

will try those next time we come back)

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

sure to get the almond croissant), at night we had some cocktails at the bar which were also very very good

if i had to mention something it was the pool service could have been quicker

breakfast was excellent and included fruit, good croissants, yogurt, cereals, and a good selection

from the always-friendly and -helpful staff; elegant, spacious facilities; delightful swimming pool (a rarity in the middle of bustling merida)

nice pool which, unfortunately, we did not get to use

the pool was big and nice

great location, beautiful hotel and rooms and the pool was fantastic.

the pool and restaurant are valuable amenities

limited tv channels. channels with movies, sports, and kids programs, but no news.

the breakfast is worth it and fulfilling

nice room, small pool but kids enjoyed it.

rear of the building has weaker wifi and some bar music reaches from calle 62

the location is great, rooms are very comfortable, restaurant and bar are convenient

friendly staff, parking right in front, pet friendly, large room with spa bath and fridge, good air conditioning and hot

the hotel also offers a restaurant and bar and my wife and i enjoyed a wonderful dinner and drinks while sitting in the beautiful patio

a complimentary drink and canapé early every evening brings everyone together in the bar

staff, lovely atmosphere at social time, great kitchen, beautiful buildings and a wonderful pool

we also appreciated the included breakfast, and found the staff to be very friendly and helpful

breakfast can be a little more extensive

great pool area

the room. the pool. the staff. the location.

it would be nice to have some choice at breakfast.

there is a store and coffee bar as well in it and even has a pool in the center of the city

the service was excellent and the breakfast was really good

good continental breakfast included

swimming pool is tiny. restaurant limited

the area was safe, we had parking, and the rooms were very clean and spacious