the breakfast was also delicious

breakfast was fantastic

very good breakfast included

breakfast was grea,t made with love and care

the pool is refreshing and the breakfast is tasty

the flies the breakfast/lunch restaurant are bad

) on the menu at breakfast

few things to know breakfast is included in the price, but after eating, the staff bring a bill for you to sign

the beds are comfortable, and good breakfast served according to your choice

nch and dinner were very good though

would have liked the stay a bit longer to relax by the pool and garden

dinner and breakfast were super tasty

ona and jr are very hospitable and helped us with taxi, laundry and diner - and we had some good chats and had a good tour around the garden and learned a

fantastic breakfast included

the morning breakfast was very yummy

we also enjoyed our dinner and breakfast there - many tasty traditional dishes, perfectly cooked

staff attention, breakfast quality, qty and variety

the interior and all of its details, clean rooms, perfect outdoors and pool

lovely pool and grounds

from the moment sr jesus met us with umbrellas in the rain until a delicious, unique breakfast on the back patio the next morning we felt like royalty

the mini cenote pool and jacuzzi were clean and nice

oz has lovely gardens, a great pool, and is a good concept for groups travelling together if the main house is accessible

the pool and jacuzzi in the garden areas are great

the room was dirty and full of insects, they don’t clean the swimming pool since ages

very beautiful location, nice setting and good breakfast. fast internet!

breakfast was of very poor quality, and definitely not enough

smaller pool was very warm

breakfast service really two slow, 30-40 minutes every morning to get a pair of eggs

too bad we did not get the chance to use the swimming pool

good breakfast too

designed hotel with a charming courtyard complete with pool

breakfast was great with eggs cooked the way you like them, toast, granola, yogurt, some fruits,

everything was perfect, the room, the breakfast, the pool and the personalized service

actually had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

breakfast and i did take advantage of the on site restaurant for a hamburger one day

breakfast did not have an extensive menu.

designed ambience, nice swimming pool, kind staff, good breakfast, 5 minute walk to the cathedral (centre)

has an attractive breakfast room and several public sitting areas as well as a beautiful pool

spotless room and outstanding swimming pool

slow wifi

great staff. safe area. nice pool. relaxing. highly recommend!

no free drinking water available. pool open till just 22:00

self parking lot

staff so friendly and helpful. good tv and beds comfy. centrally located. nice pool.

super clean and awesome daily free breakfast

information of the town, plus the interesting events of that day room: very nicely decorated breakfast: very good

lovely breakfast and the bar at reception was great for a few drinks in the evening.

the bar has no beers or wine

laundry service

located, the atmosphere around the pool area was phenomenal for a couple in love

liked that a pool was available especially for the children.

reason i did not give a perfect rating was because it is not safe to older people to access the pool or to get out of it

the location was central, they have swimming pool and the staff are friendly and helpful.

the hotel has a decent swimming pool.

woke up many nights to watch the stars by the pool

the walls are a bit thin. you can hear people outside the pool area

we chose it for the parking, which is a block away

the pool is chilled and very relaxing

like queens, the service is impeccable, the hotel is amazingly clean and smells delicious, the breakfast - wow

breakfast, diverse each day and very customer service oriented

room, great shower, high ceilings, enough space to sort your belongings, homemade and customized breakfast each day, speedy wi-if, smart tv, functioning a/c, within 5-10 minutes walk to the main

small, quiet, clean, friendly staff, great breakfast

the breakfast is served in a big table, which is great for sharing travel tips with other tourists, it

the architecture is really nicely done, the rooms are very comfortable and breakfast is just perfect

the pool is not heated

very nice and cozy. rooms are nice. pool is beautiful. good price for quality.

beautiful room, pool

now the only negative thing about the hotel was that the pool was really warm

very good price-quality, we liked the room and the pool. location is nice

pool area in picture's where at the sister hotel 10 minute walk

we were also able to enjoy the pool and facilities at piedra de agua which was a very beautiful hotel

the serving of the breakfast was a bit too slow and everyday it was the same

breakfast is more than good, they also serve nutella

clean and modern with a neat entrance and bar downstairs

hotel is good for people traveling for work their wifi is excellent for zoom meetings and the coffee they offer is very good

only thing is the wifi

pool is great and big enough, the bedroom was clean and comfortable , the bed was nice and cozy

only thing i could say, was the wifi not super strong in room

and like always the staff is very kind and help, is my favorite hotel for the rooms, pool, great wifi and beutiful restaurant

maps, a list of recommended nearby restaurants or coffee shops or food delivery menu (there's a breakfast restaurant onsite)

the breakfast was very good, and the chef and breakfast staff were exceptionally kind, welcoming, and

nice ambient in the hotel in general with pool and lights in the evening

room (one double bed, one single bed) 1x double or twin room (two single beds) both inclusive of breakfast

room, clean, very good location, very nice 6 m pool

old colonial style building, with two lovely tree-filled patios and a pool

no mini bar no coffee maker no tub

lovely inner courtyard and pool

the pool area is quiet and comfortable

facilities, swimming pool, balconies, strong shower, lovely bed, friendly staff, quiet and overall value for money

enjoyed the live music outside sat night in the bar next-door and the biciruta on sun morning

the roof top pool is a lovely addition to this quaint hotel and a great place to relax after a day of

the staff is friendly, a swimming pool is nice mainly for the kids

we enjoyed the pool and the proximity to the town square

the roof pool was amazing for the kids to release some steam

did not look clean they dad no towels available clean laundry has not delivered yet

was so close to everything the staff was so friendly and the rooms so clean and there an indoor pool for when it

the staff was kind but unable to to provide us with information about possible fast food, a laundrymat

inside the interior is amazing, with a beautiful indoor pool

beautiful pool

breakfast packs and towel pack for going on tour early the next morning (complimentary)

were absolutely beautiful, room was a credibly clean and comfortable, and breakfast was delicious

breakfast was very good too with a lot of variety, we also appreciated the swimming pool in a quiet area of the hotel and got a really good massage

lovely small pool to relax in

raul, the owner, noe, the manager, abraham, the bartender were all so friendly, helpful and welcoming

the breakfast menu is varied enough to satisfy many

pool is very small and just two lounge chairs.

the pool wasn't clean

chose this hotel partly because of the swimming pool and only used it once as it didn t seem very clean or well managed, which is surprising

quality for breakfast, eggs and fresh fruits are awesome

the bar tender ir very amicable creative

sign, architecture, privacy, roof-top pool and bar) and proved to be a great launching point for my wife and i to enjoy the city

good parking available

it is bright, cool, and the restaurant, bar and pool are lovely

it is bright, cool, and the restaurant, bar and pool are lovely

the staff were extremely nice and friendly, could converse in english and the hotel had a nice laundry

we even got our laundry done which was a treat

beautiful pool area and attentive staff

it was because there weren’t many guests at the time, but the bar closed a little too early, as we tried to have a night cap and were unable

the architecture and design, pool, shower, rooms all great

mini bar prices not crazy if you don't fancy the trip to the shops

great staff! beautiful pool. incredibly clean.

clean and comfortable excellent breakfast included good location

traditional looking hotel with a nice pool in the middle great location with everything we wanted to see within walking

excellent location, good breakfast, super kind staff, private parking, and at a very good price!

israel was really helpful and the girls that cook the breakfast were very nice and

the breakfast is amazing, the hotel clean, and the staff super friendly, kind, and helpful.

great location, wifi works well, hot showers

the wifi connectivity was spotty, so it was hard to keep in touch with family and friends

the wifi signal is

in the structure there s a bar restaurant with a local offer both for price and food

wifi was very slow. toilet didn't flush.

lovely to cool down in the pool

the pool area could do with some more chairs only two.

pool and courtyard, small breakfast restaurant attached, walking distance to plazas and restaurants

is a beautiful colonial building with a courtyard pool and loads of lush plants and trees around

location, large comfortable room, super clean and beautiful area surrounding pool

n 75, i

hotel is very nice inside, the pool is excellent, due to the heat that merida has, i liked staying, i would definitely

very central localisation. good wifi.

good location and really helpful staff with descent wifi for a hotel. let us store our luggage.

pool is rather small and was dirty

didn't use the pool but looked lovely

very central, we loved the place and the swimming pool.

the location is perfect and the swimming pool is really cute

the small pool is great to refresh during a hot day in the city

the pool was dirty

ckily i took those days off from work otherwise i would have been mad about the

location and good wifi

wifi was also hit and miss

super comfy beds, as well as pool and gym (in case needed) great deal (+)were made up every day, very clean, great location, staff were so friendly and helpful, lovely pool area and breakfast buffet was great (139 pesos, 75 for (-)pool could have been slightly cleaner but the kids didnt mind (+) the pool is really nice too (+)nice pool. good parking. (+) the pool was great to cool down and they had free parking next to the hotel (+)great staff excellent location loved the pool (+)the price to amenities x location ratio! hot water, pool, staff... (+)the service from staff was exceptional. the pool was an added bonus to our stay. (+) beautiful swimming-pool (-)it may get a little bit noisy in the rooms around the pool. (+)lovely rooms and good staff and pool

awesome service. great location. good value. secure parking.

is great for people looking for a nice place to rest but so much to hang out since there is no pool or bar

had expected to have laundry service, since the website said it did, but we had to walk three blocks to a different

if you have laundry to be done, you're on your own

the pool is small but was perfect for me

pool with another property and it was a 5 minute walk but the hotel is small so there’s no room

we loved the pool too

we were above the pool at the back

great interior in the rooms, very stylish + comfy beds + nice pool area + perfect location to explore the city + very

nice pool

the pool is closed at 8:00 pm

the location was great. having a pool is a big plus, especially during the hot day.

we also really liked the pool, which was bigger then expected und barely used from someone else

aircondition was working well, the swimmimg pool was a bit warmer, due to the weather, but still refreshing

the pool area was peaceful

staff was very kind and helpful, room was clean and tidy, the pool was very nice

very good room service, comfortable acomodation, mosquito net in the window, silent ventilator.

attractive hotel with decent parking and is located only about 5 blocks from the main square and not difficult to locate or to

our room was facing the courtyard, that is a car parking

were respectful & a quiet atmosphere - hot showers - no additional charge for card payment - wifi - decent - comfy

was free private parking on the property

i was near the kitchen and there was a bit much noise at times, but not bad, nor late.

was good - there is breakfast included in the price

got a few mosquito bites by the pool

the pool area is a tropical paradise, they offer a diverse breakfast and the staff is super friendly

nice location, really good breakfast and nice people

recommend this 5star delux hotel with fancy pool in center of merida

stayed with 2 kids in the hot summer and really liked the hotel

in early he helped me to take my luggage into storage and said that i could relax by the lovely pool until check in

wifi throughout the building, a little shaky at times

i loved the pool, the hotel staff is very good people

deep pool

very adorable common spaces and pool

the building is historical and the pool makes it all even more cool

view, pool area, v friendly

this hotel has a lot of charm, with a lovely pool, and

we enjoyed the pool after a day of exploring too

even a bit of a early check in was possible

the room, the breakfast and the pool were without any reservations fantastic

and filling breakfast, daily housekeeping, clean facilities, the self-service tea and coffee bar in the hallway, spacious room, comfortable bed, excellent location in the city center close to

the breakfast was amazing and the staff went beyond to help with whatever you needed

the pool is quiet and enjoyable, given the heat in yucatán

pool isn't much of a pool, but we didn't use it anyway.

two kids (7 and 9 years old) and i had a room with queen beds

the swimming pool makes for a fun or relaxing time

location, pool, value

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

sure to get the almond croissant), at night we had some cocktails at the bar which were also very very good

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super informative about mezcal and tequila and made delicious cocktails

will try those next time we come back)

if i had to mention something it was the pool service could have been quicker

new hotel with clean rooms, big breakfast buffet and very helpful and friendly staff

breakfast was very good as well as the pool which is properly mantained

the breakfast was very limited and not fresh.

the whole breakfast was great

best part of our stay was the service of the young man in the breakfast area

pool was a wonderful addition and i haven t even discussed service - brilliant, attentive and

perfect set up. pool, rooms and breakfast area

lecanda is an adults-only oasis in the center of merida

beautiful hotel. stunning pool.

good bar service with cocktails

was a great stay, close to all the main attractions in merida, the pool (partially under roof was a great plus, when coming back with the kids after a long day

the hotel has a small pool on the ground floor and a terrace with nice city views on the top floor

the hotel has a small pool more designed for refreshing soaks than for swimming

the hotel has a small outdoor pool for soaking

the hotel features a great breakfast buffet, and all staff members are courteous and professional

pool didn t have lights in the water like in the last picture of the ad and the wifi was only good if you were near the reception desk/cafeteria

t comfortable sofa on landing with a decent signal)

water was a bit unpredictable, wifi didn t work well in the room but was fine in the reception which has comfy chairs to sit on

wifi service was a little spotty at times

location helpful staffs strong, fast, and stable wifi nice internal common seating

we loved the pool and sun deck area

the bed is not comfortable and the swimming pool is dirty so you can not swim in it

the reception area and common areas, as well as the pool and patio area were well-maintained and clean

the staff is very friendly and the hotel is clean. the hotel has a pool and you can relax.

the pool looked good but we didn't have time to try it out

room was super spacious, the bed nice and comfortable (for me), and the bathroom came with a spa bath

a nespresso coffee or tea machine in the room but the small restaurant does provide poolside or room service

the breakfast was poor and served in a rather dull bar area attached to the hotel.

we used the paid private parking at the hotel for our rental car, which was convenient, and used room service from the attached restaurant a couple of times--also nice

delicious breakfast

room size, design, extremely comfortable bed, thoughtful staff, gorgeous pool and fantastic location

the pool was a bit dirty.

roofterrace and (plunge)pool area could use some protection from the sun

don't expect a pool, it really is like the size of jacuzzi

area which is nice and chill, could have an update on the furniture and a clean of the tiny pool

the pool

courtyard with awesome trees and a swimming pool

went out while i was there but i used the outside stairs at pool end; out of their control i’d

area of the hotel is very nice, pool was perfect

open the pool at 10

not much really, they even have parking included one block down the road.

although the rooms were spotless, the bottom and sides of the small pool were covered in algae, so i never went in even though i selected this hotel because it has a

beautiful courtyard, good location, comfortable bed, spacious bathroom, and a tranquil swimming pool - all perfect

only two chairs at swimming pool which limited how many could use it

easy parking

wifi good, pool was enough to cool off

included breakfast was delicious

hotel are: 1) the personal on the weekends are only half day 2) doesn t have a restaurant or a bar at the hotel, only they prepare a buffet breakfast with few options

the hotel has private parking which was very helpful

the breakfast was not the best.

it is a simple hotel, with a nice, warm, tiny and clean swimming pool, the rooms are basic with decent beds and linen in pristine condition, everything was neat in

the location, the nice room and pool area

the staff, facilities, rooms, beds, pool, and location are all great and it is very affordable

we really liked the pool area

location,the pool was good

plaza; across the street from an excellent restaurant, the chaya maya; a couple blocks from a laundry; and a couple more on that street to an office that does antigen tests with results emailed

i left laundry before we went on a day trip to tulum and they said they would take care of it but didnt

very friendly staff, cleaned and quiet rooms, good location and strong wifi connection.

pool closes st 9pm

location is near laundry, food, stores

i loved the courtyard and the plunge pool

room service was also really on point and consistent

perfectly located in the city center of merida with cute little patio and a small pool.

style hotel, wonderful staff present on the floor, wifi didn t work in my room, but was fully available & fast just outside my door in a cozy

desk guy could have told me they take cards. pool/hot tub

laundry sent out came back with a strong unwanted smell.

beautiful and great swimming pool

the reception staff, bar staff and valet all went above and beyond, and the welcome cocktail was very… welcome

everyone was deeply attentive, we even got laundry hand delivered to the room

place could use some renovation my kids had the garden room but this room has no windows at all… if you want to have a beer or

cute hotel with a pool, well located, offered tours aswell, 24h reception

the staff were way above average + the small piscina (pool) was very welcome & refreshing

hotel is clean and pool was nice extra

swimming pool - but never saw anyone using it :)

the nice and friendly lady at the reception to the nice terrace and pool, it was like you are in a movie

i was on the first level facing the pool

everything was good, loved the location, pool area and very comfortable beds

gym did not have air con, it was on the wall but not functioning

the room was clean, good shower, and the pool and gym are well

the gym overlooking the pool was well equipped

i paid extra for breakfast but in the morning when i went to have my breakfast they said the kitchen is closed and they don't serve any breakfast (cause of the covid)

beautiful swimming pool and comfortable lounger

the room was very good, clean and conformable. the area of the swimming pool was very agreable.

the pool and the attention

nice pool, nice room

no breakfast, but really good options only steps away from the hotel

the hotel was fully booked so a late check out form our room wasn’t possible

breakfast was served and impressive every day

the pool was big and nice

rooms were large and very comfortable with an outdoor sitting area and wonderful spa bathroom

they made us a fruit breakfast to take out at 5

staff was very helpful, they opened the restaurant 10 early so we could have breakfast before our flight, and fixed the tv

breakfast, it is not enough, so you have to order additional items.

limited breakfast options if this is included in your price, unless you want to pay more

has plenty of space in the parking area

good climate in hotel + quiet but close to city center + good service

in corner rooms was patchy parking on nearby streets not always possible

came with friends and we all are happy with cleanliness, facilities, excellent location, spacious parking, smooth check-in and check-out

pool is small but there is so much to do outside that it didn't bother us that much in the end

have to clue why the pool is there - it s impossible to use it and it produces a lot of

also free parking right next to the hotel

was very nice and clean hotel. great pool! very clean rooms and wonderful breakfast.

breakfast buffet very, very expensive. order off menu.

parking is in a closed gate, so you have to ask smbd every time when you need access to your car

property was super clean, they have all the precautions about the covid, the pool was clean

pool could use a bit more cleaning.

great view from the roof top pool

the pool it’s vey small.

the pool on the rooftop was a nice added touch

located in paseo montejo, main attractions are right there.the rooftop pool is perfect.

we loved the pool at the top of the hotel

poor pool area including unfinished stairway and shaby surrounding area

super dirty pool making it unusable

also the pool is a cool feature but not very usable

pool is great there were a few things in room that needed attention but the hotel is good value for

the housekeeping and breakfast staff and the pool.

on site attended parking lot

breakfast and flavors of the meals were simply delicious

the breakfast was too small

the pool was out of commission the last day and there were a lot of kids running around playing

the swimming pool is small. no coffee on site.

very cool swimming pool in the middle of the city center:) king size double bed :)

great location, nice rooms, nice small pool.

incredibile quality for a really low price! nice architecture, pool, cozy rooms and fast wi-fi!

it has an authentic mexican vibe. all is very clean, pool is nice and fresh

included breakfast was perfect & coffee in the room was great too

pool is great for kids as there is a shallow side with dividing wall

another big plus for us was the big parking lot from the hotel

friendly staff, basic and clean hotel on a nice location. private and guarded parking spots.

the pool was great; nice an fresh but not too cold either

cleaning lady miranda or mirriam , none of the front end staff spoke any english at all ,, the wifi over two weeks was on off on off they keep saying repairado manyana manyana manyana but they

pool area was nice

good hotel for the price we paid. location was excellent, with free parking and internet.

very nice room for the price and location a plus with parking next door , breakfast delicious

price and the parking facilities are just next door, making it very convenient