thing, breakfast was downstairs, but coffee maker upstairs, so we had to go up each time we wanted a

at all the hotel's fault but there is a bar near by and a few of the patrons were fairly loud at the end of the night

walls too thin -- too loud from hallway noise & bar out back !

the price was really good and the staff were helpful and allowed us an early check in

the cute small lobby bar was not open

room service was excellent

i was there for 4-5 days pool was closed the entire time

of the building could be better, pool wasn't working if you have it fixed if not working do not advertise in the amenities

pool was closed with no mention of that on the site when i was booking.

sliding door in our room and that looked out to a full closed pool at all times.

kids loved the water park

we utilized the convenience store, laundry room, pool and water park

amazing staff that value customer satisfaction. they treat you and your kids like family.

water pressure was bad tok almost 2 1/2 hours to fill up our jetted tub in our room

nice to have something fun for the kids to do in their downtime

the washer and dryer is fantastic so you dont go home with a ton of dirty laundry

familiar with the area golf courses we played were near by and nice

i didn’t get to play any of the games like mini golf, but i was able to enjoy the 2 pools and hot tub

i wish the kitchens had more utensils and equipment.

my kids love it there we have be several times and plan on going soon its my fav spot for

breakfast was awesome

the room was prestine and the pool was a welcome sight after a long day

friendly staff and very nice pool area

we never made it to the pool and the gym was really small.

are very confy ad has a gym

location was great. room super clean, facilities outstanding. really good breakfast

staff isn't as empathic as we would like. variety of breakfast can improve.

breakfast was perfectly adequate, if a little basic

breakfast was great as well

only thing was that i wished the breakfast menu was different each day

the service was fantastic the breakfast was good and the room was clean and comfortable!

breakfast was also delicious

breakfast selections included 2 differences breakfast sandwiches daily, eggs, potatoes, waffle iron

breakfast in the morning

breakfast was great. staff very friendly and welcoming.

we found a hotel very comfortable, with all areas clean, the pool in an excellent condition to use, the staff totally lovely, the parking areas were huge and

loved the breakfast buffet

was spacious and thoughtfully laid out, bed was comfortable, and the breakfast was delicious

kids loved the horel, extremely clean, and breakfast was excellent, our only issue was that we

loved the pool

had kitchen facilities so we could eat our own breakfast when we awoke as the time difference is five

the kitchen facilities are quite good to prepare meals

staff was super friendly( yesenia medrano) breakfast had great selections and the rooms were awesome

location, rooms, breakfast

lovely kitchen

the maintenance staff at the pool were very rude as they were putting sunbeds back!

modern, luxurious, comfortable beds, friendly staff, heated pool, walking distance to good dining options, free garage parking, close to

room had a weird fishy smell, the ipad had a glitch so we were over charged for room service drinks but did not know there was a glitch until the room service guy told us, the bar

also we could get room service very late

fun area with lots to do. convenience of everything you need in site and room service.

the breakfasts every morning were amazing and the conversations over breakfast were heartwarming

beautiful house, tasty breakfast, very good hospitality, feel at home

the breakfast was perfect

but the gym was the

the rooms were very modern and well designed. i was able to use the gym.

excellent location. staff very helpful. good gym. warm and colourful decor. .

convenient room layout, ammenities, and clean rooms. work out room was nice. nice pool area.

very clean and modern with a beautiful pool and fun activities in the lobby.

kids loved having access to a swingset

some machines didnt work and gym needs attention it looks like nobody did maintenance to the machines

we didn’t eat breakfast.

the laundry facilities were convenient and the laundry room was clean

the gym could works... the webpage says you have one, but isn't true...

very clean and modern. great pool and gym availability even in winter.

very clean and modern. great pool and gym availability even in winter.

the breakfast area is large, clean, and offers lots of great options

pool is small

breakfast could be improved with the options, allowing for more whole foods

the breakfast wasn't catered for kids !

flexibility for the late check out ( one hr) being that they didn’t have issues with the availability

only two were working out of the 3-4 treadmills in the gym area

the gym was great too

pool was not used due to lack of time, but did notice water on tile floor near pool door in the

for a customer, the dirty sheets, the extremely neglected place, no lights at the entrances, the pool a disgusting, the stained sheets looked like a place where it has not been cleaned in months,

for a customer, the dirty sheets, the extremely neglected place, no lights at the entrances, the pool a disgusting, the stained sheets looked like a place where it has not been cleaned in months,

couldn't use the pool

there was no wash clothes and garbage buck in room the pool was dirty and the place was run down

the staff was nice -- the laundry area was clean - i had a nice size refrigerator in my room.

bathroom was very old, there were bugs, parties all the time, laundry facilities were down

wish it had a kitchen!!!

pool

the pool was clean and refreshing

bathroom floor could use a better cleaning and it was right above all the dumpsters and the laundry and it smelled out there when we had to go through that to get to our truck

nice private location and it was a great stay. pool was great and such a beautiful time

the pool is nice and clean

localization, space, pool

and the swimming pool is always

the big pool.

pool

the rooms are cleans the pool was little but perfect and laundry room amazing

laundry facilities on

pool was closed but did offer a pool option to go across street to another hotel to use their pool

ice machine and laundry room close early, weird people walking around crazy .

pool & housekeeping

the free breakfast was kind of a joke---coffee and oj with a prepackaged little debbie snack

the staff was friendly clean room nice pool close to everything. enjoyed the stay

was in bad condition, old mattresses and couch on the outside in back of parking lot

breakfast served

we had to ask for towels for showering and use at the pool

good breakfast every morning and daily housekeeping

staff and comfort were good.easy access to pool for my kids.felt safe.would stay there again.

okay to be limited for breakfast but there should at least be free water to drink especially for kids

some unruly people but i would rather see them being removed then to have a problem with my kids

distance of pool not being connected to hotel.

no resort fees or parking fees

tile shower, wood floors, flat screen tv and super fast wifi

f_

good hotel, the staff was really nice, the location is very good, the parking is awesome, cool

wifi was uncooperative so i did not get to use the wifi

noise at the pool

pool, cleanest, staff

photos were diffinately misleading, for an example, the photo of “the laundry room” the washer and dryers were located outside in the breezeway

they didn't serve any breakfast. the laundry room was outside.

plenty of inexpensive restaurants where a family could feed the kids if the basic continent breakfast is not enough

that it's at the airport and the views from the room

i think families with sound-sensitive kids would need to close the door with kids on the outside before flushing

for room service were really steep

loved rooftop pool, but disappointed no hot tub

the entire suite and they only unlocked 1 side not both for about 30 mins while trying to put the kids to bed for an early flight

quite place, close to every place and restaurants, pool pretty clean and the staff very friendly, totally

laundry machines and ice machine was a plus

kind friendly staff, quiet, feel safe, handicap accessible even at the pool.

pool was not clean. maybe it was because of the rain.

having a clean laundry room was very useful when there multiple nights

close to friends rv park

the breakfast was fine. the location is great. the staff are great. we will return next year.

the pool was so relaxing the staff was very friendly and nice and catered to all our needs

really well maintained the pool was so clean

pool.not available

not much variety at breakfast

kids play room

didn’t use the pool but it looked very nice, even had a kids play area

lake, the kids playground

aware of all the kids activities so wish we had planned ahead to spend more time in those areas

very clean plenty of room two full bath great parking stocked kitchen laundry

i truly loved this place it felt like home with the full kitchen that they had equipped with everything including washer and dryer room was clean except

all amenities are available within the apartments laundry and dryer machine, utensils in the kitchen and very spacious bathroom

clean and well stocked apartment it had everything you could need especially in the kitchen

space , good with kids , quite , comfortable

sleeps comfortable and hot breakfast was great

paying for parking. coffee bar set up earlier

laundry was

all the room it had plus good food but could of been hotter nice pool friendly hosts

breakfast, cooked to order, was great

room, breakfast and caring host.

nice pool area

the laundry service is currently out of order

there’s no laundry room :(

also there is a pool and hot tub

kitchen all was fantastic

size of the room was great, having the kitchenette was wonderful

in the kitchen to share with a movie night, there are good amenities, like mini golf, game room, gym, spa, tennis court, play area for the little ones and play area for the big ones

smell of mildew in arcade and gym area

out i parked in the area that's set up and ended up getting blocked in by other guests and golf carts for over 5 minutes when i was in a rush

kitchen restaurant at jw was great for dinner option

the pool area was very well maintained and was policed very well -

the room, the facilities, the bed, the complimentary chocolate, the food, the spa facilities, the pool, the guys and gals who make the leave wonderful

love this resort. great location and outdoor pool area is stuning .

the room, the facilities, the bed, the complimentary chocolate, the food, the spa facilities, the pool, the guys and gals who make the leave wonderful

the breakfast was pretty good. the pool was nice. the staff was helpful and polite

the rooms were fantastic and the pool my kids loved it. worth the miney.

the room was very clean and large, the included breakfast had a nice variety.

the breakfast and pool

breakfast was great

he was very nice, but i was in relaxation mode leaving the pool and my mood totally changed listening to him talking to my husband

location, breakfast, amenities and great staff

if you got kids you’re at the right place

the tiki bar license to chill serves great drinks and delicious food

room, breakfast

there is a bar & 4 heated pools & 2 hot tubs

many activities right outside the hotel, such as a zipline, miniature golf, and 3 separate pools, all included

cost of alcohol at tiki bar was pricey.

pool towels could be a little bigger

breakfast was good with different options

telling four kids they couldn't swim wasn't fun after they had swim suit on

no shuttle service.

the pool wasn't cleaned after it rained so the bugs and leaves were left in it, my kids didn't want to swim because of it

and my kids got stuck in the elevator for like five minutes i had to cant pressing door open door open

the free shuttle to and from disney was a fantastic addition

didn't like the fact my kids couldn't enjoy the other side of the resort do to the dangerous road

mini golf and pools were my kids favorite for sure

all the facilities… esp the gym

how big the gym is and the pool area

everything was clean and organized throughout the property, including the pool area and very large hot tub (a very big plus for my husband)

move large rooms with laundry room

the bar by the pool drinks were expensive.

the amenities are nice, gym, laundry room and separate pool and lazy susan even though i didn't get to use them

there's so much to do on this strip in kissimmee we never have a dull visit and the kids love the pool river and

the only terrible thing was the pool bar is seasonal, so it was closed while we were here.

i felt like i was home and the pool was clean

the pool and rooms were clean and the location is great

the pool was great and large. room was decent sized. was clean. staff was friendly and helpful.

love the pool

pool was broken.

within walking distance to lots of shopping and dining. easy laundry facility.

the free breakfast breakfast was okay, nothing to big just dry goods

there was no room service still because of the pandemic and no breakfast

was friendly, the rooms were very clean, the beds super comfortable, breakfast was good but with only one waffle maker people should be considerate about making waffles

the included breakfast was really good

but the kids enjoyed the swing on tree

location, kids activities, cleanliness, staff, 24 hrs microwave oven and laundry facility.

room service trach was not picked up and towels were not changed no extra toilet paper added to the

fun place with lots of things kids can play.

we did need room service for extra towels and body wash

the wifi signal could have been a little stronger

was amazing, breakfast great , jacuzzi awesome

breakfast

the pool and hot tub are rarely crowded so its always a nice

the gym and pool were great and they had a weight scale for competitors

really reasonable prices with the breakfast

sink broke but both were fixed quickly pool was adequate but definitely not not time friendly like other pool outside my view

pool was out of service

breakfast was ok, but it ends too early we only had breakfast one day out of the 7 days of stay.

breakfast at all no pool also at meet night there was alot of young kids nocking on doors and making noise white we

breakfast could have been better.

stay at this hotel every year i do the disney princess run, you can't beat the price, and the breakfast is amazing

everything you need and more the rooms are meticulously maintained and comfortable the pool and kids pool are both larger than most with comfortable lounge chairs all the way around both pools

the property was nice and clean. the pool area was nice. and the bed was comfortable.

they kept my room clean. and my kids loved the pool and play ground.

the gym is top end equipments

great pool area

overall it was an awesome get away for my husband and i from the kids ud83dude0a

the pool area was amazing.

the kids loved the lazy river and spent a

dinner was amazing at knife and spoon! lobby bar had great entertainment.

and plenty to do in area; golf, tennis, kayaks, mountain bike trail,

the room was wonderful. the bed was comfortable. the spa was awesome. the pool was awesome.

hotel it pretend to be, for 800 usd a day you end up being in the lobby with zero service as the bar is closed several hours even during the day and day

went back to room and ordered room service

pool was overcrowded by the barbershop competition & my kids couldn't enjoy the pool

the proximity to the airport, shuttle service, and the ability to check in to our room early were greatly appreciated

the restaurants and room service were so handy when we didn t have a car to use

they offered room service and there was a bar and restaurant in the lobby

location restaurant pool

airlines delayed out flight overnight with no notice or voucher and 4 kids in tow

bugs in the gym.

efficient shuttle bus excellent facility. kids loved the pool and suite.

right from the free shuttle transfer the staff were friendly and gave us all the info we needed

room service was excellent with cleaning rooms in a timely manner

breakfast was already closed by one hour earlier

breakfast variety

fight was delayed and i had to check in after 3am the night desk clerk was nice and offered late check out which was very much appreciated

laundry room abt $10 to wash and dry a load

early check in and late check out not available on king suite

the gym was close

and simple continental breakfast, included bread and bagels for toasting, 3 cereal types, yoghurt and pastries

that nothing else room have bugs i will not recommend these hotel to nobody specially if you have kids

we had to use the laundry bag to cover the

no breakfast

i understand it happens sometimes but there are only 2 dryers in the laundry room… kinda inconvenient if only 1 is operational

fabulous breakfast and shuttle service was quick

hot and cold breakfast available

the pool was 59°.

chose this hotel because the lady i talked to at the front desk told me that they have a free shuttle to both sfb and mc0 airports when they do not

we left too early to enjoy breakfast

inside outside bar with firepits and cushioned seating was very enjoyable

room, the pool, the fire pit, the gym, the lobby, the location, the cleanliness, and the

staff (really exceptional, they were all fantastic) clean and new feeling rooms and bedding pool and gym were nice there are a few descent restaurants within walking

clean, spacious rooms and everything you need for a short stay - well equipped gym, pool area

the pool opens early so kids were able to swim before we checked out

we wanted to use their laundry facilities, which also wasn’t complimentary, and they couldn’t even give us any laundry

the kids even got to play in the pool for an hour, which made them very happy

staff the eating place by the pool your coffee

the staff was amazing, the breakfast was pretty good as well, my kids enjoyed the waffle maker

i don’t know if it was the laundry detergent but we weren’t in the same

clean & comfortable rooms, allowed late check out

there is also a laundry, so i think it is ideal for long-term stays

the pool way very relaxing

bar keeper went above and beyond in serving dinner to my son and i

there is also a laundry room on the property

the pool was not heated.

my family who leaves in miami came to see us and we sat at the pool area

my kids enjoyed the outdoor pool which was not crowed and they have bathrooms outside in the pool area

outside pool seem to be not heated

the food at tge bar was great

food and drinks at night. free laundry

airpot and they let you leave your car there for small fee until u get back sweet & pick up and shuttle to

the suites were laid out very nicely for my kids

location, convenience of a kitchen, great and friendly staff, complimentary laundry facilities.

was very clean and they had everything you needed including laundry room on your floor which was fantastic and so convenient for my long stay

i did not get a chance to use it but the little gym was adorable

like to have a breakfast buffet

the hotel provides shuttle service to the airport.

can’t walk anywhere, breakfast surprisingly not very good.

wish we could have had breakfast included for the price

online it said full fridge with kitchenette but when i got there is was only a small fridge.

waking me and husband up, the kids were starting to wake up but finally after they started to go to their rooms they went back to

the rooms were clean and the pool was nice.

clean, quiet, safe, nice pool , affordable

the pool and hotly tub. also the rooms were very spacious

om size, breakfast, etc)

our kids enjoyed the breakfast

breakfast was good. all over good value for money. everything was good.

don t have kitchen appliances

the staff were super friendly and loved that the hotel had a shuttle bus that takes you anywhere within 2 miles of hotel

the breakfast was good

the amenities-pool, fitness room, laundry room, lounge bar, parking and excellent breakfast

gym and pool facilitates great as well

are very nice and helpful breakfast excellent coffee, hot water and microwave 24hrs free shuttle bus every half hour leisure garden with fire place washroom very

easy shuttle to and from the airport

beds comfortable and breakfast was decent.

was happy with everything but the pool wasn't open like it was supposed to be

and the pool was dirty

them out i highly recommend them and definitely will be back soon to stay they definitely had hot breakfast bar waffles cereal ect more then enough very safe an secure nice an clean nice big

helpful with early check in

breakfast was okay, the eggs were weird

24hr gym

and breakfast included

24 hour gym is small but convenient

breakfast was above average for a hotel breakfast

staff was so nice and shuttled us where we needed to go

the pool could have used a cleaning

clean. smelling good. window facing the pool.

staff were very nice and accommodated a late check out of 1 pm.

close to airport, free parking, bed was good, gym was good.

laundry room, location

breakfast was really good found all i needed

also, machines to buy laundry soap broken

couldn't order anything to eat kitchen was closed

bathrooms were run down, there was even a used bar of soap left in the tub

note that there is not a swimming pool at this location

they also allowed us late check out

more variety on breakfast.

rooms, and the receptionist was happy to give us both early check in and late check out

couldn't find the pool

great place, luxury rooms hotel have bar working up to midnight, 24 hrs pool and gym great place

the shuttle was very useful. hotel is pretty new and clean. staff was available and friendly.

the pool was open, but it closes at 6 pm, though

pool

the location, close to the airport, restaurant and bar, pool was nice and gym

staff was helpful and accommodating. area was full of restaurants - shuttle to airport went well

did not use the shuttle

breakfast was very good

how clean it was and big and the pool was open early

very easy, the hotel sent me a message with any further instructions, they accommodated a late check-in without any problems they let me have an hour late check out without any issue

the following morning i woke up and breakfast had ended

dirty pool.

didnt have juice for breakfast for 2 days the machine was out of order on the 3rd day

hot breakfast, laundry pool

the pool was closed, and the ice machine on our floor didn't work.

pool wasn't open due to covid-19. it looked clean though.

comfy, kid friendly, laundry and kitchenette were great

pool still closed

the laundry sucks and people are always leaving their stuff in so it makes it a drag to do laundry

pool, and large rooms with a big shower and free wifi and quite a few channels on the television

pool and gym were open only until 4pm which, by the time i get out of the seminar is closed so i was not

went to bar and staff very friendly

both at check in and also when i requested a late check out

room service to clean the room, no coffee service to the room

front desk staff offered us a late check out ,considering we arrived at the hotel a little after 1:00am

pool was really nice

gave us extra coffee for the room and were friendly, close to the airport and free airport shuttle

when we got back from our trip and the shuttle picked us up to bring us back to get the car it was very late and we decided to get a room

pool was cold and they forgot to call us for the wake up call that we set up in person.

convient location, shuttle service was great. lots of eating places

floor overlooking the pool, laundry room, elevator, free coffee 24 hr

i asked for help regarding their laundry and asked where i could buy detergent and he said try the gas station then i asked if they

pool was dirty , location of hotel room

breakfast , smelling like a fresh cooked meal, fresh coffee and a very clean place for breakfast

the laundry room was foul smelling and the carpet in the room is in need of a deep cleaning

kids activities and location.

had rooms away from pool which was great for us because i think the noise might have been a little too loud with the tv

everything especially the activities that are planned for the kids

kids love the variety of pools and activities

super clean, tons of amenities. golf course is fun and easily accessible.

i didn't like that the pool and hot tub was outside

service, excellent complimentary breakfast, excellent restaurant, and as a bonus excellent pool and hot tub

breakfast was great, the staff was wonderful and the free shuttle for the hotel guest was very

a shuttle to area attractions would be great.

room service trays left in hallways by other travelers

didn't like the breakfast

breakfast was good and had variety

room was big enough, great breakfast and very close to the airport.

the breakfast was nice

gym has treadmill, elliptical machine and all around resistance exercise machine but no free

ak) room

decent breakfast

spa and pool clean and easily

pool

checked in with 3 young kids (all under 5) around midnight (-)had booked two rooms, one for my kids and one for me and my wife (+) kids enjoyed the breakfast (+) $2 adults, kids free (+) the shuttle was timely and upon check out, my dad and my kids were able to remain at the hotel for a few hours until their check in for outgoing flight (-)were there on a rainy day and there were no activities for kids (-) staff was overall very courteous and accommodating for the airport shuttle with all of our kids and the luggage that go with them (-)would you have the waffle maker out of service if your intended customer base is families wirh kids (-)breakfast was limited and not awesome - ran out of waffle mix, my kids were very disappointed.