we loved the pool, the breakfast, the onsite restaurants, the room was spacious and comfortable and the

beautiful breakfast room

due to covid, the continental breakfast was limited

fast check in beds were comfy, sheets were really soft delicious breakfast good size room shampoo and conditioner good size in shower good shower pressure the

breakfast was great clean lots of options

great location free breakfast, very clean great staff

breakfast

very friendly, if you had questions there were people to help you, close to all amenities, laundry on site

hot breakfast was cold by the time i got it to my seat, need to turn up the warmers

complimentary breakfast had both hot and cold selections

liked the friendly staff easy check in and out free breakfast and outside plugs as iride a electric

cleaning service great and breakfast hot and very good ud83dudc4d

can't wait till the breakfast buffet comes back.

pool and the deck was actually clean and warm

the pool was in great shape

pool, hot tub and sauna all excellent

here for the past 10 years my wife and i love the location,love the little library bar,love the pool and hot tub,really love the breakfast, and this last stay was special because i surprised her

the pool

pool facilities here were awesome for our family, and the bar manager went out of her way to let us have a drink even though it was closing time

guest laundry was clean and loads were cheap, soap and dryer sheets available

if my kids hadn’t already been asleep i would have complained and asked for a new room because it was

amenities, grocery store close, restaurants close, not too far from west edmonton mall and the pool is wonderful

want to have to deal with her my 5 children are special needs and do not get life like most kids

it was nice to have a full kitchen to cook and enjoy a meal

the pool, there was 1 instructor teaching community children how to swim, she was really hard on my

nice hot breakfast with egg and sausages. far better than the normal

staff were friendly,good location, pool

comfortable beds, excellent staff, great hot tub and pool, quiet rooms, good shower

the bed was so comfortable... very clean,... breakfast was good too.. staff informative..

free breakfast had only one healthy item.

the staff was excellent !! the laundry facilities were great rooms were very clean

everything looks new. the woman in reception was nice and efficient. breakfast was ok - fruits!

the breakfast wasn't stocked ever had to ask .

excellent breakfast. exceptionally friendly, courteous, housekeeping staff. comfortable bed.

continental breakfast was a nice surprise

location was good being a truckdriver and having a restaurant right there and laundry was also

parking

parking was a little tight.

nice pillows, cheap stay, plug in parking

location, parking, clean, comfortable, laundry facilities

lack of disabled parking.

pool was not what i expected

smoke free, good parking

the italia restaurant in the casino the manager, shelby, made our entire dining experience unpleasant and traumatized us

casino, hotel & events all in one place

breakfast were surprisingly ddelicious

we love cooking our foods, so we like to have a kitchen in our room.

good breakfast! very friendly

had a mini kitchen, a little dated but useful

the bed was comfy and laundry was accessible and parking.

we used the pool and hot tub for 45mins which is good enough for us

breakfast was really good and staff was excellent!

booking pool time was easy

hotel was quiet and there was a bar in the attached hotel which was nice

was a group of kids being disruptive around the pool despite it being quite full

summer wouldn't be so bad but walking with 3 kids and our luggage in the cold wasn't fun doable but not

a solo traveler, being in a busy hotel filled with families with kids on trips to the west edmonton mall wasn't ideal, but it wasn't a real problem or disruption

laundry room, good

my kids had fun with the game room

2 out of the 3 threadmills were not walking at the gym

hotel offered all the necessary facilities (like laundry and etc) and there was also a nice pool+gym

the candlewood cupboard , the gym and pool area, breakfast in the morning was great as well

was clean and fully equipped for our stay, the hotel offered all the necessary facilities (like laundry and etc) and there was also a nice pool+gym

games room, gym , pool and jazzaui

was comfortable and next time would like to use the cooking area as i now know that i can use the kitchen and laundry services

clean hotel with a nice gym and pool

staff , location and service at the bar and restaurant

small pool

no continental breakfast ,but there is a bar ? for the price i expected a bit more

the pool is a little bit small

room service wouldn

didn't have anyone ask for room service, had to ask for more supplies.

breakfast had good variety, but breakfast room is way too small.

the bed was very comfy, the room was very clean and great parking for my truck and trailer.

parking lot was extremely icy

gym was very well equipped

friendly staff and check in, good selection for breakfast,

loved the pool area for my kids especially the toddler splash area

great breakfast

i loved the free breakfast

kids loved the waterslide

the pool is and hot tub was ok a little wear and tear but was clean and has lots of seating and the

it was perfect for kids, from the slide to the depth

parking was great as it had stalls to park our vehicle with a trailer

pool was great for 2 small kids

cozy pool with warm water and very good breakfast, where each member of family can find something

the property was clean and comfortable and my kids loved the pool

wish the gym was a bit bigger.

the kitchenette did not have wine glasses or dish soap.

great bar in the lobby for a nightcap

cold pool small and was out front for all to see. in the front lobby. no hot tub.

i was traveling with my 2 young kids and they were excited to use our vouchers for a nice breakfast the next morning at the hotel

pool is pretty small and it got crowded with rowdy kids when we went for a swim that evening

the pool was great for the kids

really enjoyed the coast hotel. grand daughter felt very good there. pool was fun.

work on the front part of the parking lot, we had to park on the other side of the building, and gym wasn't

there is also a nice bar if you want to meet friends to have a drink in the evening

were unable to use the pool, hot tub and gym due to the amount of children in the facilities

laundry facilities available

lovely hotel bar with no atmosphere at all. dart board needed. chaotic breakfasts.

the pool water was too cold

can't say there was anything i didn't like. could use another handicap parking spot!!

we also liked that the pool hours were great, to take an evening swimming

a room with kitchen, kitchen had nothing; had to call front desk for them to bring a tub of dishes up

wonderful staff, clean, great pool & hot tub (no kids after 10pm and pool was open until 12am), and amazing staff

no swimming pool and hot pool.

the buffet breakfast is delicious

very convient and breakfast was amazing for the kids

lobby parking and rooms were spacious

bar was a bit limited in choice of draught beer

excellent hot breakfast

ample parking, we were able to park against the building close to an exterior door near our room

pool or hot tub, pretty minimal gym

i was very satisfied. wifi was a bit slow at times, probably during busy times.

the kids loved the pancakes and eggs

price of the suit was great, the parking was great, the suit was clean and had everything we needed to relax and utilize, and the

the pool location is perfect, not in a closed chlorine filled smelling area.

the kitchen rooms in the tower are amazing, well done

parking could be difficult to find at times.

laundry wasn t ready yet during our stay but other than that we had a good stay at sandman

wifi wasn't very strong, unless i guess you upgrade and pay for the premium guest price

the breakfast charges kids so much

food in bar pretty tasty, staff great ,nice clean rooms. breakfast large

clean and new hotel with a nice swimming pool for the kids.

location, easy check in and out, bar service was nice, pool was quiet

my accommodations were fit to what i needed, 1 queen bed. the microwave, fridge and wifi.

didn t like that there really isn t a room service offer

check in staff did not explain any benefits ie: complementary breakfast, wifi 2

wifi was really slow to load

undry service)

no breakfast available unfortunately

because of covid.no free breakfast.no hair dryer in room.

the breakfast was good but could have had a bit more variety, especially fresh fruit.

so handy and close to the mall. and free breakfast.

great breakfast in the morning that we all liked

there was absolutely no supplies in the kitchenette

modern new build, clean, comfy, loft is awesome, good free breakfast, secure underground parking

the breakfast was also impressive, with hot food options quick refills so nothing even ran out

booked a king suite and it has a kitchen with dishwasher but no dishwater , cups or cutlery was provided

clean,spacious, location breakfast friendly staffs

great breakfast

good location. i didn't have breakfast as i was scheduled for surgery.

fitness room needs an upgrade in equipment the cold pool was kind of dirty with stuff floating

breakfast was a great value and the staff accommodated special requests for my wife and i

free wifi, free parking is all good

having free laundry was icing on the cake

clean, large and spacious room with kitchen and a. excellent breakfast!

love their suites for the space and the kitchenettes

very friendly and efficient staff from front desk to kitchen staff

loved that the kitchen in the suite had everything needed, even a dishwasher

there is a bar attached to the hotel and the food was great service was

accommodating us even with a late check out because our flight was delayed

staff, breakfast, room was comfortable, had a microwave and a fridge, restaurant and bar connected to building

lg parking area, restaurant next door, liquor store and gas bar right there

friendly staff, late check out, clean room, comfy beds

there’s a bar with vlt’s and off track betting if you’re into that sort of thing

was concerned with noise at hotel has a game room (not sure if this is a vlt bar or what) but no noise came of it

late check out

beds sucked and bar was sub par.

loved that there was a kitchen in the room with a good sized fridge

the wifi was being difficult and there were lots of people at breakfast.

happy with the size of the room, lots of space to play for the kids

the gym was good

complimentary breakfast was amazing, the facilities for laundry were super convenient and the kitchenette in the room made the whole stay perfect

they have a nice pool/gym space but no hot tub

room service was bad, beds weren t nicely made, didn t get any refills for coffee/ sugar and

gym facility is good

the pool is 24 hr and they even have fresh warm complimentary cookies

like about this hotel location and bar it s very specious

sketchy being in the back where it's not as lit at night along with being the entrance to the bar and a liquor store across the parking lot

was not clean at all vending machines not working bar had 2 bottles of water only very run down

noisey hallway after the bar closed.

one bar of soap only and half-full shampoo pack

start with -- friendly staff , they accomodated me with late check out and check in was express took only fee seconds

complete kitchen stuff

sink in the kitchen dose not make sense to use

the room with kitchenette was tot stoked poorly.

generous room size with the kitchenette

the set up of the rooms with evening a sink and kitchen inside. felt.like staying in a condo

the breakfast was good. my grandson enjoyed the pool.

breakfast, pool, price, room

the breakfast was fine considering covid

it was great to still use the gym in a covid safe manner - only booked times so you were alone and it was cleaned before and

friendly staff. good breakfast. pool nice and warm.

the pool was a hit with the kids and the hot tub a hit for the parents

rooms were a very good size, the staff were extremely helpful and friendly, the breakfast was

is close to downtown and highway exit, free parking for guests, good breakfast, good size gym, has a swimming pool but our stay was short to use it, the room was clean, the staff were

awesome free breakfast, very courteous, cheerful and helpful staff.

laundry detergent wreaked making my wife who has multiple chemical sensitivity sick

has a very convenient location, full breakfast with lots of choices, polite, friendly, and helpful staff, and a pool and slide that are

they even had a host circulating in the breakfast area to make sure we had everything

staff! brand new! food! weights! pool! can’t be beat.

the girl who checked me in was so bright, lovely, and helped me check in easily and get breakfast organized

very comfortable beds, nice new facility, helpful and pleasant employees. nice breakfast.

was very friendly nice that there was a restaurant and bar on the premises made it very

the weight machine in the gym didn’t work

the seam room and gym were good also

wonderful hotel for this price. very clean, good rooms, good gym.

no water bottle in a room. mini bar is empty

breakfast

also would love to see a hot tub or infrared sauna added in the pool/gym area

kids love swimming pool!!! rooms are clean!

staff and place was very good. only breakfast was little poor

decent gym swimming pool

the gym is basically brand new

the gym was a nice size though

very good breakfast enjoyed the pool & hot tub

swimming pool water is cold

toilet belongs in a preschool for little kids, not in a motel, especially for seniors also need to have a handrail by the

not enough handicapped parking stalls

the food from room serviceg

would rather have been in main building had room service and food was not

also, it's great that the hotel has a gym on site

no pool or breakfast but parking was convenient

helpful staff, free laundry, ample parking, perfect location for our needs.

bed definitely comfy wish i had the time to explore the gym

rooms need some updating, the bathroom grab bar was rusty , the toilet float needed to be fixed

they have a free coffee bar until 9:30 am though

staff, very central location, clean as per covid requirements, on-site restaurant for takeout, laundry facilities

we had a one bedroom with couch and kitchen

kitchenette is a real kitchenette, not a microwave and a coffee maker, on the university campus,

the room itself was a 1 bedroom suite with kitchen

the bedroom was huge with a kitchen and very clean

gym was a nice quiet facility

the staff were great and friendly, and we were able to go our early check in which was great considering they were so busy this weekend

toothbrush & toothpaste, no cotton buds, no bodywash soap), no laundry bag, no slippers and bath robe available in the room, breakfast not included in price, high

was no lock higher up on the door

room 343 was very noisey and could hear everything from the pipes to them doing laundry all night long

and with the supermarket next door, laundry on site, and solid amenities it made for a really convenient stopover

it was like having a small apartment, with both kitchen and laundry (and even the soap for it was included

we arrived early and our flat was ready

nothing that i didn’t like, just would be good to have paper towel in the kitchen.

these units are massive, full kitchen and literally 5 mins walk to train

it was like having a small apartment, with both kitchen and laundry (and even the soap for it was included

attached was amazing the slide kept the kids busy for hours and i enjoyed the hot tub while looking at the cold snow

if you go to the pool early you ll get there before all of the screaming kids

pool & gym were not available diring my stay

lots of parking, easy check-in and check-out

our kids loved the pool and slide

very limited things in the kitchenette

the gym was pretty good too

got a suite with a kitchenette but it didn’t have any supplies

we did not get any sleep and were too tired to complain, and did not want to wake up our kids to do so in the middle of the night

was charged for something from the mini bar but we didn't have anything

you have listed that there is a mini bar in the rooms and that robes are also in the rooms

the restaurant / gin bar downstairs is fantastic

restaurant and bar were closed during my stay, but actually that did get me out to blowers and grafton - very

the room was clean, the bed was super comfortable and the coffee bar was fun - the wine and cheese tasting was fun, relaxed and very much appreciated and the

there was no bar in the hotel due to

was broken, no free shuttle as advertised, gym too small, no business center, no room

likely should have booked a day before my requesr for early check in was not read in time

was a bit sporadic with the temperature of the water, no pool for the kids, some beds were comfortable while others were

kids and my wife scared and didn’t

they took the time to answer my questions and helped make my stay even better with the late check out and being able to park my car in their garage after

called early in the day of check in to confirm still arriving on time

there is a bar attached downstairs so maybe they were coming from there

the hotel is run down. tiny swimming pool and the gym oddly located.

staff was very friendly and considerate - downtown location was amazing - early check in time was provided - room was comfy - fridge and microwave in room were

-enjoyed the gym, pool, and other recreation services on the 2nd floor

bed sheets didn't fit the bed

busy breakfast monday of the long weekend at 9:15, i have never seen it like that before

the only vegetable at breakfast buffet was ketchup

area within 5 mins of walking in to check in, one was masterbating on the ground in front of the kids

advertising free breakfast which is not available and given an option of a granola bar like seriously

breakfast is great like the late check out at noon

clean excellent location, excellent staff, wonderful breakfast

breakfast was typical, nothing extraordinary

the breakfast

location, breakfast and staff

the kids enjoyed playing foosball and shuffleboard games while we waited for our food

get room service was a 4$ charge and 18% gratuity, no designated smoking area, jetted tubs when turned

the pizza we ordered from room service was delicious

were expecting a pool for our kids

were expecting a pool for our kids

by that time we just got room service

the room service food was excellent and came up quickly

any service you would expect, from breakfast in the executive lounge, to the gym, pool and hot tub area had some of the friendliest and most helpful staff i have ever

pool is pretty small for the size of the hotel

of amenities pool,spa,gym, the staff was wonderful and the breakfast in the restaurant was good

a more western food on the conceiarge floor would be better maybe hot appys or breakfast

in being 4:00, there was a line up to the bar, for like and hour we stood in line, we made friends in line lol and everyone was wondering why

they allowed us to do a slightly early check in and have late check out times compared to other hotels

i requested for late check out and they approved and its complimentary

we came back from heritage classic to be told kids not allowed after 9pm

room service came in me and my s/o were still asleep

pool water temperature was cold

room service was terrible, it arrived rubbery, cold and lacking in quantity

helpful, friendly staff. swimming pool was great.

the bathroom was functional and the wifi worked well

would skip ordering breakfast next time

enjoyed the pool and work out facilities

pool was chilly. no hot tub. hotel parking is too expensive so we parked in the parkade nearby.

no gym and restaurant facilities

breakfast was very good! we had the omelette and the chef was friendly and courteous.

room service was fast and friendly

the gym was great and fully equipped

room service was excellent. valet parking was very convenient.

salt pool was lovely. they have a squash court. very clean quiet room

the pool and exercise area was well equipped and comfortable

reasonable good room service but a limited menu

amazing views and super accommodating. we needed and early check in and it was no issue.

was busy during dinner hour -- we ordered room service and the food took +30 minutes longer than expected

view from the bar was great

did not like to have to pay for parking, not being able to order room service, very small bathroom, no towel hangers ,and countertop space

would have been nicer with the pool they use to have lol

on the third night there was a late arrival with kids that were screaming and running around the hallway till 1:am and then there

gym just head treadmills but no free weights

when we arrived, all you noticed was the laundry hanging over numerous balconies

you learn this when your young kids decide to start exploring

and the doors do not seal properly

the staff did not understand how the wifi operated and could not get it working for us

icy parking lot. very treacherous.

clean. has a restaurant. free parking. free wifi.

room service knock door arly to clean the room.should have a better info about staying customer.

if we have free breakfast it would be better.

my husband couldn’t get to use the gym because room card didn’t work to open the door went to reception and the lady told him you

we paid extra for pet friendly room and breakfast compare to other rooms

the location is good, with breakfast, nice room and clean.

the pet fee is lower than anywhere else we've stayed to boot

the gym is great, although with the pool, is isolated in the basement.

they got a weird little basement with a massive gym with a running track and a pool

who need the space to exercise the facilities had squash and racket ball courts a really big gym with a lot of equipment

the pool and hottub are out dated.

very overpriced for a kids plate with one egg, one small pancake & sausage for over $10

was a really kind lady at the front desk who told me i can stay for a few hours in the gym after checking out and even use the coffee during this time

hotel also has a gym, a sauna and a laundry room

the staff was very friendly and helpful, and there is on site laundry which made a huge difference for us

we needed was so close, restaraunt, convenience store, small gym

i stayed with my kids one night i have to book a different hotel for the rest of the trip

i like the parking lot very convenient and the pool is very nice.

the amenities! pool and hot tub, restaurant in the hotel, complimentary laundry facilities.

wifi was hard to connect to and on tablets wouldn t connect at all

decent pool for the kids

room was clean, my kids got to use the pool for a couple of days

travelled with the kids, somehow thought it was a continental breakfast, but when we saw the menu and prices we

very soundproof, kids running and screaming in hallway, hot tub should be open later for adults only 240 plus a

quiet, comfortable beds. the room service and drinks were delicious. great location.

the hot tub was down so that was a little disappointing but the gym facility was great!

the room service was great, amazing staff, comfortable bed, beautiful room!

the hotel is conveniently located with easy access and plenty of parking

room was very clean and spacious, beds were comfortable, very friendly staff, wifi speed was good

i was on the main floor my husband and kids 4th floor my entire two days

i was walking in gallery with my kids and heard loud voices of sex which isnt good

a bit lumpy and limited pillows that were all to large for the kids

i liked the quiet, the cleanliness, the laundry mat area

free breakfast

an excellent stay with a good night's sleep and a fine breakfast next morning. thanx once again!

love the swimming pool, the breakfast and the location.

the kids loved the pool and the waterside

stayed in the king spa bath room, was a nice room, tub was great! the staff was amazing as well

so awesome and large with the extra bedroom a must have when travelling with kids

comfy bed, room very clean, gym well equiped, proximity of restaurants

a pool would be nice

parking lot is very small and inconveniently located

i had kids and enjoyed the suite with the extra bedroom for the kids

non-slip grips on surface) and only one handle beside tub

good little gym and pool area too

we loved the breakfast; it was fresh and offered an excellent variety

the hotel also have a nice gym

outstanding customer service, centeral location, great breakfast and great value . nice gym

has a hot tub & pool, included breakfast, room was big and had your own small kitchen

pool was closed the first day of our stay

pool

also appreciated the late check out

the staffs were friendly, the room was so clean and comfy, and the room was so spacious (that my kids loved)

nicely setup kitchen, would be a cozy place to stay for extended periods

there is coin laundry onsite

the kitchen

the pool was nice

nice little kitchen area , comfy beds nice pool area

the laundry for

free breakfast adds a lot of value for the

free breakfast, parking was amazing

laundry room

breakfast could use some re thinking

had my dog with me, and when i lengthened my stay to a laundry suite to do my laundry they would not accommodate me for some reason when there were rooms

room was excellent, loved the kitchen

tile floor in kitchen and bathroom very cold at night.

all i saw was the coffee and tea bar however i didn't use this service

the kitchenette suites are a home away from home loved it

ot enough)

the parking.

lot of parking space.

it wasn't their fault because all of alberta is closed down but we couldn't he use the swimming pool

on second day, we asked for room service and they just fixed our bed sheets

i liked the gym and the swimming pool.

i liked the gym and the swimming pool.

check-in, staff, room, gym and check out was all good

and spacious, we were disappointed that the hot tub was closed, as we booked the hotel for the pool and tub

not a complaint but would like to see a bar at the pool ud83dude09

great pool area and a perfect place to stay if you have a family

it’s not fancy, but has a pool, hottub, and a great breakfast for the price

only thing that i would have changed was to make the pool warmer

sorry, i did not get breakfast. we woke up too late. maybe next time.

we never used the pool or gym so i can’t speak about them

kids and i had a good time in the pool

the pool was pretty packed.

indoor playland, and clip ‘n climb within walking distance for fun with the kids

clean, quiet room. close to restaurants/shopping. free parking. cartoon network for the kids.

staff room was good clean parking was good quiet area

room, very clean, restaurant convenient excellent menu reasonable prices , free parking, in quiet

there is even a wendys in the parking lot, an awesome church across the street and a casino within walking distance

breakfast was not included for the price we payed and the bar closed at 11pm on a saturday night

it was easy getting in and out of the parking lot

gym, swimming pool, restaurant, everything at the same place

sports bar staff is unfriendly with the exception of one lady with long straight light brown hair

nothing. oh ya i didn’t win at the casino

price, technically a central location, casino was fun to have nearby, fun bar and bar staff

brian at the bar gave excellent service

nice big parking lot so i could park my trailer.

the hotel is well equipped with the gym , swimming pool

the room service were not available

phone is not working we have to go all the way to the front desk to ask for room service and that is kind of a hassle

booked the wrong location, as i had called in the morning to verify there was heated, underground parking, yet when i arrived there was not

home staff were super nice, hotel was super clean, incl breakfast spread was amazing both days, gym and pool and hot tub were clean

the staff in charge of the continental breakfast were very bard working, friendly and helpful.

just that the pool wasn’t working. but we understood.

staff were very friendly and place was clean and good breakfast and access to a full gym

breakfast was good

hotel is home away from home as it provides facilities that make living convenient like laundry and microwave

friendly staff, coin laundry inside hotel

bar shut too early for anyone arriving a bit later

offered limited selection, snack prices ridiculous, and no selection of fruit, yogurt, or granola bar or muffins available for early shuttle passengers leaving before breakfast was available

this was just a quick overnight sleep. loved the shuttle service to the airport!

kids running around and getting breakfast with bare feet and nothing said

view of parking lot in back

only wifi

room rate was excellent and included a complimentary breakfast that was excellent

wifi bedding friendly receptionist

the hotel was very clean, great breakfast, and comfy beds.