excellent breakfast, comfortable suite, and bed. good waterslide and pool for kids

breakfast and the swimming pool is exact for what we expected.

they even had a host circulating in the breakfast area to make sure we had everything

clean hotel rooms, love the free breakfast options as well

has a very convenient location, full breakfast with lots of choices, polite, friendly, and helpful staff, and a pool and slide that are

friendly staff. good breakfast. pool nice and warm.

the keto friendly breakfast

it was great to still use the gym in a covid safe manner - only booked times so you were alone and it was cleaned before and

the breakfast was fine considering covid

pool and hot tub was great

pool was very enjoyable for the one rainy day we had

swimming pool was so fun

the beds were plush and comfortable and the breakfast area was very tidy and the food was delicious and hot

laundry detergent wreaked making my wife who has multiple chemical sensitivity sick

the pool and hot tub were exceptionally clean as well

the weight machine in the gym didn’t work

the seam room and gym were good also

i enjoyed a after work pint bar staff and prices good also

no water bottle in a room. mini bar is empty

wonderful hotel for this price. very clean, good rooms, good gym.

we were happy when we asked for a late check out

we needed to use the laundry room (one washer and dryer)

and because it is affiliated with a truck-stop group it has more conveniences such as expanded laundry facilities

it’s linked by a corridor to a gas station and full-on truck stop (showers, laundry, etc…)

accommodating us even with a late check out because our flight was delayed

loud noise from either the pool or the bar im not entirely sure

coffee was weak at breakfast.

great breakfast

fitness room has old and broken equipment

the spa tub

no pool, no hot tub but advertised as so. phone in the room didn t work, tv didn t work

no pool. location not great.

not much parking and the parking lot was very slippery. sketchy people hanging around

i had kids and enjoyed the suite with the extra bedroom for the kids

there was no pool, however, because we were only staying for one night was not a big deal.

the breakfast is so good. my kids loves it.

the vibrant decoration, the comfort of the suites and the on site gym and swimming pool

the rooms were set up with kitchenettes perfectly.

breakfast was a little dried out.

great variety for the continental breakfast. pool was great. kitchenette was fabulous.

loved that the kitchen in the suite had everything needed, even a dishwasher

clean, large and spacious room with kitchen and a. excellent breakfast!

free usage of laundry room was great

used their laundry facilities

kids loved the pool

i'm a bath person and there was none. however 24 hour pool service made up for it

gym facility is good

like the style of the suite but the room service and the stuff should be upgraded the stuff were good i just wanted them to be more

the gym facilities were easily accessible and had a great set up

no room

the room with kitchenette was tot stoked poorly.

sink in the kitchen dose not make sense to use

no hand soap, no dishwashing soap to wash dishes with the kitchenette

the kitchen wasn’t clean and i had requested space for my disability but it wasn’t accommodated

the kitchenette was also lacking basic supplies—there was no dish soap, and the sponge provided was

beds were comfy, your meal room service was yukky

also, it's great that the hotel has a gym on site

we had a sad view of some construction and a vacant parking lot but overall, would stay again

and lastly, needed accessible parking for the wife nope, others were parked in those spots without the appropriate tags

the homeless people in the parking lot. the wallpaper peeling from the walls. the sticky floor.

helpful staff, free laundry, ample parking, perfect location for our needs.

beds and bedding were very uncomfortable there was old food in the fridge there was no gym facilities that were

areas were closed, water feature - a main focal point of the bar an entrance was turned off and dark

they have a free coffee bar until 9:30 am though

only one restaurant to choose from. the bar needs to be open.

clean, comfortable, extra friendly staff, easy to get to, great parking area

was no lock higher up on the door

appreciated the late check out time

big tub (we had a jacuzzi suite), liquid soap and shampoo in dispensers, beautiful decor, and room service (+) room service was amazing (-)bad point was we tried to order room service for breakfast sunday before we left but was told we would have to go to the dining (+) we ordered room service several times and they were super efficient and the food was excellent (+) the bed was comfy, room service was decent and fast, and the breakfast buffet was cheap and filling (+) the food was amazing and loved the fact we could order room service (+) the room was clean and room service made sure it was so through our stay (+)staff were friendly, especially the room service! (+)room service was actually amazing, and reasonably priced (+) the room was spacious, the bed was comfortable, and the room service was convenient and delicious

basic toiletries provided

was able to obtain a plastic bag from the room service

larger water park, with a section for older kids like teens. also more activities.

water park and fitness centre.

gym, pool, breakfast and quiet

i am a handy capped person and parked right up front in wheel chair parking so i am very disappointed with the hotel for not having servalence in parking lot

easy access to parking. handicapped access was pretty good.

the parking lot is poorly designed and hard to park in without being blocked in

clean and affordable with lots of comercial truck parking

location, parking, clean, comfortable, laundry facilities

the super security lighting throughout the parking lot

only spent one evening so did not try the food. pool was nice for the kids

parking is a bit tight.

the wifi didn t work most of the time we were there.

wifi was not good

was lots of parking at the hotel, and it s very easy to find and get too

the breakfast is ok and the frontdesk staff are pleasant

after a very long day of activities my kids couldn t sleep and this was quite stressful making our stay not as relaxing as we wanted it

ds have been afraid to go there)

very clean and comfortable. great breakfast.

was a sketchy person roaming the back parking lots

can hear entire conversations from room above you and next door kids running up n down sounded like they would fall through ceiling but you get what you pay for so

i was traveling with my 2 young kids and they were excited to use our vouchers for a nice breakfast the next morning at the hotel

staff was super helpful and the pool was just what the doctor ordered to burn off all my 7 year old energy off after being in the

room to park a pickup with trailer.

pool located near the front of the entrance

room service was unavailable

the kitchen rooms in the tower are amazing, well done

was no wifi that actually worked and after contacting office countless times they said they would fix it

a pack n play for our baby we got a room where there was a patio door that went to the pool

need better cooking ware for the kitchenette

was concerned with noise at hotel has a game room (not sure if this is a vlt bar or what) but no noise came of it

late check out

there’s a bar with vlt’s and off track betting if you’re into that sort of thing

beds sucked and bar was sub par.

i won 600$ in the bar ka ching

is very kind and hardworker, check in time is at 4 pm i arrived at 2 pm and was considerad as an early check in which was $20 extra

the evening staff helped with a laundry situation

was not clean at all vending machines not working bar had 2 bottles of water only very run down

sketchy being in the back where it's not as lit at night along with being the entrance to the bar and a liquor store across the parking lot

kids enjoyed the water slide and hot pool

great location, nice, clean and quiet, close to a mall and excellent swimming pool

tel bar) were kind of grumpy

room service food was outstanding

if you go to the pool early you ll get there before all of the screaming kids

clean. good bed. friendly staff. my wife enjoyed the gym!

the water park was a hit with the kids - the artwork hit with mom!

had everything we needed, and complimentary breakfast was very good

were professional, personable and friendly, quality breakfast, good gym and comfortable room, plus excellent restaurant on site for evenings too

breakfast was great, staff was friendly! it was a lovely stay.

location, lots of parking, good breakfast and nice coffee machine in the lobby

great breakfast and clean and inviting pool & jacuzzi.

rooms were clean and comfortable. breakfast was good and kids liked the pool and hot tub

was more too do with the noise especially in the evenings when you had kids running up and down corridors which brought others to front door

the pool water was too cold

laundry facilities available

we made use of the common washer and dryer for laundry and that worked out well

clean, comfortable with a great location. loved the pool and the complimentary breakfast

,and hard boil eggs ,instead of scramble eggs ,staff working at restaurant dress as going to gym also not to friendly ,you get for what you paid for

the breakfast was great. there was plenty of options to choose from.

would enjoy a pool & sauna. but not necessary.

deceptive in getting the room serviced by the cleaning staff, according to desk we had to ask to get our room done up with

very nice nice and clean lots of parking too

we liked it so much we are back. only thing missing is a pool for the kids

really wanted to nitpick, i'd say that it'd be nice to have a squat rack/barbell platform in the gym

level was low first answer was no we can't

check in staff did not explain any benefits ie: complementary breakfast, wifi 2

could hear very clearly everything in the hallways all evening and kids running around out back in the parking lot

bed was comfortable no room service due to covid- good

they even had a laundry facility

rooms,jacuzzi and the small gym…tv network(got youtube,but netflix need to sign inud83dude0cso not able to use) we’ll

small pool

hot tub, pool, staff, comfortable bed, overall clean

pool is tiny

pool makes my kids had irritated skin and eyes.

pool is open til midnight if you wanna chill in the hot tub before bed

excellent breakfast. very clean and friendly.

the room was very spacious and the pool was good, not so busy.

the room was clean and modern pool hot tub

also liked that it had a laundry facility

had a very good selection of breakfast items, although their pancake-maker was 'out of order'

suite has a kitchenette but no pots / pans , dishes. , utensils....nothing to use in the kitchen

we had a kitchen tell which we were not expecting

the staff was great and breakfast was a wonderful bonus.

had a mini kitchen, a little dated but useful

good facilities such as the gym and pool

pool and hottub were clean and the gym had adequate weights and towels

we even had kitchen in our room with nice stoves

no breakfast. pool could stay open a little later as quiet time is not until until 11pm

location, free laundry , rooms well maintained

it was full of kids all the time

the facilities are clean, and breakfast buffet was amazing

ev charger in underground parking which was a main factor in booking this hotel

the underground parking is awesome and accommodates my big

hotel was quiet and there was a bar in the attached hotel which was nice

lower floor with kids running up and down the hallways and stairs all night

breakfast, comfortable room, underground parking and close to west ed

they even have laundry machines available

the pool and gym were serviceable for our needs

the hotel has tge pool which is why we booked there, a gym and a playroom

desk staff was outstanding and diego in the bar went above and beyond for us

more snack bar selection in the lobby would be nice

everything was perfect from the rooms ,corridors ,breakfast

pool could be warmer

the temperature in the gym was set at 27 degrees which felt suffocating.

the biggest spa tub i've ever seen

the spa room was great ud83dude0a

rooms are spacious, beds are extremely comfortable; casino is a lot of fun

brian at the bar gave excellent service

big parking lot made it quite a distance from the front doors

booked a king suite and it has a kitchen with dishwasher but no dishwater , cups or cutlery was provided

breakfast provided was fresh and adequate options available

the breakfast was also impressive, with hot food options quick refills so nothing even ran out

clean,spacious, location breakfast friendly staffs

rooms were very spacious. love the underground parking. continental breakfast was awesome.

breakfast options were limited.

no breakfast due to covid-19.

we hope for more breakfast items.

the breakfast was good but could have had a bit more variety, especially fresh fruit.

great breakfast in the morning that we all liked

the pool

staff was friendly and the pool was fun

i like to work out and was able to use the really nice full gym next door to the hotel free, included with our room

staff were very friendly and place was clean and good breakfast and access to a full gym

the pool is too small

the suite has a full kitchen, dishwasher and laundry, also lots of room for a family of 5

we liked the space, the cleanliness, the well equipped kitchen

wasn’t a dislike , it was more about having a few more kitchen necessities or just listing what is not supplied

clean, fully setup kitchen, just bring in food

the suite has a full kitchen, dishwasher and laundry, also lots of room for a family of 5

the gym and pool area is top tier

felt very personable, loved that they put a a little dessert for my kids birthday

the room service food was excellent and came up quickly

very clean, perfect location, great room service, nice pool, and the team there was incredible

of amenities pool,spa,gym, the staff was wonderful and the breakfast in the restaurant was good

was able to get early check in and great location

we loved the rooftop pool

pool water temperature was cold

helpful, friendly staff. swimming pool was great.

the pool is stunning

were expecting a pool for our kids

good gym, awesome staff.

one night kids kept use up to midnight

get room service was a 4$ charge and 18% gratuity, no designated smoking area, jetted tubs when turned

the pizza we ordered from room service was delicious

was a bit sporadic with the temperature of the water, no pool for the kids, some beds were comfortable while others were

of services: they don't clean rooms everyday, gym is tiny, no breakfast included

location, convenient, clean, everything you need including a small gym, right downtown, at a very very good

we could hear the kids in the next room

early check in was accommodated

well stocked bar fridge, if

enjoyed the coffee maker and mini kitchen amenities

the mini bar was a little expensive.

staff were accommodating with a late check out; they delievered more coffee pods when we ran out

place for every lifestyle) very comfortable beds, easy and free parking, fully stocked mini bar and coffee bar in room, an

gym is very poor. staff does not explain facilities etc on checkin

older building, very tidy, upgrade to spa suite was great!

nice area, good food, bar downstairs, staff were friendly

the location is not ok and also the bar beside it.

i have both apps on my phone, and with wifi, i could watch them on there anyways

breakfast is good, as long as you get there at the right time

were really comfortable, bathroom was clean and spacious wifi was decent staff were polite rooms seem quite well

clean. happy friendly staff pool. breakfast was great.

the wifi wasnt working at all. i couldnt connect to the ihg wifi that was given to me.

couldnt sign onto wifi

breakfast was very good! we had the omelette and the chef was friendly and courteous.

no information provided about the pool or gym upon check in or information about the facility was provided in the room

the breakfast buffet was fabulous! bed/ room clean and very nice!

would skip ordering breakfast next time

amazing staff, cleanliness, great breakfast, family-friendly activities, comfy beds, netflix!!!

quiet, comfortable beds. the room service and drinks were delicious. great location.

tried to order room service and had to go to the lounge to take a picture of the menu for others in the room to

large room. great bed. very clean. wifi sufficient. great breakfast.

the room across from us had a dirty room service tray outside their door on the floor during the whole time we were there

when we arrived, there was only one pillow for a room booked for two adults and two kids

some of the gym equipment was broken

good location, arranged an early check in.

was spot on, breakfast was fabulous and the staff were lovely

the bar could have been open later

about our stay was very good, except the cost of the breakfast

the hotel grounds are pretty and there is a gym and a pool

the gym was great and fully equipped

cold coffee with my breakfast. i also ordered coffee for room service and it wasn't very warm

nice, fancy, clean and very beautiful. spa and sauna was excellent. excellent food!!

the room service food was excellent

nice modern rooms and room service

the room service was fabulous

we had breakfast room service

view from the bar was great

the room service delivery was friendly

the bedroom was huge with a kitchen and very clean

room as an apartment, 2 tvs, very good kitchen & laundry available

loots of room and kitchen

gym was a nice quiet facility

the room itself was a 1 bedroom suite with kitchen

everything was good, food was awesome, room service was awesome

smoke free, good parking

parking was an issue , not enough handicap parking and noted space were fill with vehicle that had

room service was excellent. extremely comfortable bed.

rooms, casino, food

the room was clean, the bed was super comfortable and the coffee bar was fun - the wine and cheese tasting was fun, relaxed and very much appreciated and the

the attached restaurant and bar were a lot of fun and the food was great

the restaurant / gin bar downstairs is fantastic

an omelette bar would be

there was no bar in the hotel due to

breakfast is great like the late check out at noon

breakfast was typical, nothing extraordinary

breakfast is great like the late check out at noon

clean excellent location, excellent staff, wonderful breakfast

location, breakfast and staff

complimentary breakfast

parking lot was a little bit in disarray

have stayed often because of the location near yellowhead hiway. like the parking as well.

room rate was excellent and included a complimentary breakfast that was excellent

view of parking lot in back

i stayed with my kids one night i have to book a different hotel for the rest of the trip

breakfast was quite good which is included in the price

out area was closed for what seemed to be no reason and the hotel didn’t have change for there laundry service

he was so friendly and let me have a late check out

kids wasn't happy at all

laundry facilities, but not the most straightforward

you learn this when your young kids decide to start exploring

no swimming pool

on the third night there was a late arrival with kids that were screaming and running around the hallway till 1:am and then there

great food!!!! fun bar staff and nice front staff!!

check in was seamless. gym and pool facilities open 24/7 is a game changer

i like the pool and gym. i enjoyed the breakfast buffet. the general ambience is clean.

i would like to see a grab bar upon exiting the tub for people that have issues getting in and out of the tub

the gym and pool is 24 hours, which is quite convenient

great housekeeping and bar staff. very comfortable bed

some staff very nice. good location. gym, pool.

on my second night, i tried the room service

the bed was comfortable. free wifi.

the kitchenette rooms were up 7 stairs from the reception area. nothing else to not like!

bed was good - tv was a bit confusing to use - also the phone i cud not reach room service

we asked for a late check out and we were very pleased with time given (1 pm). thank you

the reception / entrance,the smell of chlorine due to swimming pool is not good

gym was closed

the location is good, with breakfast, nice room and clean.

breakfast was great, location was perfect for our purposes, staff was fantastic, being able to have

hotel with lots of parking was first impression

great breakfast

spacious and nicely decorated, quiet and easy parking, restaurant, pub and pool convenient

service after 10pm makes you pick it up from the bar downstairs

room service does not exist despite being advertised we called multiple times within business

they got a weird little basement with a massive gym with a running track and a pool

location is good. excellent gym

the gym is great, although with the pool, is isolated in the basement.

large spacious entrance, gym, pool

very nice hotel ,excellent service,everything is well ,gym is big ,and swimming pool for kids

ough filled with girls soccer teams)

booked a room for 2 adults and 2 kids

food from room service was fantastic

connection inlet by the desk didn t work in this room to my disappointment, however the wifi was fast enough

ricky s full breakfast delicious with amazing service

complimentary breakfast had both hot and cold selections

very clean and the staff interaction was superb , hot breakfast was done well also

where friendly, it was clean, the breakfast was super

breakfast

the included breakfast is a great perk

beautiful breakfast room

the showers we were supposed to use before getting in the pool only had extremely hot water so my kids couldn’t use

i love the toiletries cleanliness, good breakfast preparation, friendly staffs

breakfast was great clean lots of options

pool was freezing and the hot tub was closed but still full of water so the kids didn’t understand

i was on the main floor my husband and kids 4th floor my entire two days

the free laundry and the gym

stay in 212 kids running up and down our hallway and knocking on our door running away

a bit lumpy and limited pillows that were all to large for the kids

telus wifi and tv went out for almost a day which was very frustrating

small pool but right beside leisure center which made up for it.

left pool open longer as we arrived late in the evening

love the pool area

breakfast was excellent. staff very friendly, professional and hard working.

cleaning service great and breakfast hot and very good ud83dudc4d

stayed in the king spa bath room, was a nice room, tub was great! the staff was amazing as well

love the swimming pool, the breakfast and the location.

the hotel has a indoor pool

an excellent stay with a good night's sleep and a fine breakfast next morning. thanx once again!

close (walking distance)to bowling alley, indoor playground, laser tag, indoor mini golf,

it has swimming pool which l didn’t use. good for family with kids. has laundry facility.

parking lot was crowded

they had good breakfast.kids enjoyed the pool.they had laundry , gym and room service was good.

quiet. very clean. lot's of parking.

pool, gym, breakfast. ud83dudc4dud83cudffb

the breakfast was outstanding fresh, delicious, and thoughtfully prepared

and they have a pancake machine which the kids liked

very clean. very efficient staff.great breakfast. would stay again.

at the gym

very good breakfast enjoyed the pool & hot tub

feel bad because my kids was so ready

huge 50” tv in each room great breakfast and gym

they are very accommodating to early check in/out.

cleanliness, access to pool and gym

breakfeast was great pool was used staff was super

wasn't until after we booked that we realised breakfast and pool, gym etc wasn't open and no discount for missing out

pool needs more privacy

clean and comfortable room. breakfast was great.

the pool was nice

good deal with all amenities including the kitchen. it was fresh and clean.

good breakfast. lots of choices. eggs, bacon waffles, oatmeal, juice, all day coffee.

was annoying that when i called about room service they just said it was closed and didn't suggest denny's pick up

were staying in room 453 and we were beside a laundry room or something

massive room with king bed, kitchen and laundry facility. it was a suite.

bed was so comfortable. kitchen had everything you need. - king suite

gym was a little too small with not many options

pool

pool was closed the first day of our stay

early check in and late check out (3pm and 12pm)

wonderful stall! the facilities were clean and modern. breakfast was enjoyed by all the kids:-)

is the best place of our trip with 2 kids

check-in, staff, room, gym and check out was all good

carpet was old and not clean, the gym had a foul smell

not a complaint but would like to see a bar at the pool ud83dude09

really liked the gym, pool, hot tub, staff who let me use their computer for microsoft word, location, the rooms) i got

hot pool was cold, there was a toilet brush in the middle of the hall (simple mistake)

gym was nice

breakfast was awesome. room was big . everything available.

gym was good

pool and hot tub closed

excellent breakfast and pool.

ot enough)

happy and freindly staff, fabulous breakfast

clean, easy location, good breakfast

love the clean and friendly atmosphere. great free breakfast too!

it wasn't their fault because all of alberta is closed down but we couldn't he use the swimming pool

the ac was on the floor which is a little dangerous when you have kids

and my husband booked a night away from the kids, and it was perfect

quite, clean and comfortable, no kids crying or running around!

great parking

quite, clean and comfortable, no kids crying or running around!

on site laundry was a bonus

the kitchenette

room was big with sofa, desk, table, chair, bed, kitchenette, bathroom

cleanliness of the kitchen could have been a touch better.

get clean bedding, or clean towels and when i moved the stand there was somebody else's dirty laundry behind it

great location, if you are trying to catch a plane out off the airport. breakfast was good.

breakfast was basically sugar

the kids loved the pool and hot tub

breakfast hours could go later

breakfast was simple and great