the staff is amazing, always trying to help and solve requested services as serving breakfast a little bit earlier

being surround by nature the staff were amazing breakfast was delicious bed was so comfy

breakfast and friendly staff

breakfast was awesome as we enjoyed it into the nature

breakfast was nice guatemalan traditional breakfast - eggs and beans or i think they offered an

great plus anywhere in guatemala, and particularly in

and wifi were ok but not great

the space and the accesability to the parking lot

our room had windows facing a parking space or something like that, so we didn't get to see anything

rking lot) is a block down the street and requires the staff to unlock for you

good location , parking lot, free breakfast. good staff very nice people.

the location is good. the hotel has its own parking

parking was very easy and accessible

beautiful and comfortable, parking, hot water, huge bed, good food....

excellent breakfast and staff was friendly. onsite and secured parking.

breakfast included in the room fare, was buffet and it was great

gym and pool are huge

breakfast had a pretty good variety and choice

-breakfast, buffet style

gym and pool are huge

the only drawback was the wifi which was weak and kept on disconnecting

the wifi worked

their pancakes for breakfast was one of the best

the wifi didn't really work, it would go on and off

everyone was extremely nice and helpful, and the breakfast were delicious

we enjoyed everything from the pool and temazcal (mayan sauna)to the german touch in the restaurant's menu and polite and (-) i need prosthetic job on my knees so i found the steep trails from parking lot/restaurant/pool a little difficult (+) i loved the open plan gym, the pool and visiting the deers (+)were gorgeous, from the view off our balcony to walking through the garden, to lounging by the pool (+)beautifully decorated, the view is amazing, so many amenities that make the place really special (pool, orquids, plants, jacuzzi, tejmazcal, deer) (+)gardens, pool, food (+) you can enjoy the temazcal (steam room), the pool, gym or get a massage

im a bartender in a restaurant from a travel family

i loved the open plan gym, the pool and visiting the deers

the bar outstanding

eam room), the pool, gym or get a massage

pool area not usable because it is not cleaned

if the weather had been better we would have enjoyed sitting outside by the pool

the pool hasn't been cleaned in a while but with the cooler temperatures, we didn't feel a need to swim

didn't use it but there was a good size pool.

5 minutes from the biotopo de quetzal, the facilities were beautiful, with a nice pool, places to sit outside, bonus waterfall trail