5 minutes from the biotopo de quetzal, the facilities were beautiful, with a nice pool, places to sit outside, bonus waterfall trail

didn't use it but there was a good size pool.

the pool hasn't been cleaned in a while but with the cooler temperatures, we didn't feel a need to swim

if the weather had been better we would have enjoyed sitting outside by the pool

pool area not usable because it is not cleaned

gym and pool are huge

great meals in the downstairs grill and a good breakfast.

gym appears to be open to public with too many people taking over equipment

also the pool are was neglected, all that area was dirty, we understand that the pandemic situation has hit

swimming pool was pleasant

good breakfast, clean rooms!

breakfast was nice guatemalan traditional breakfast - eggs and beans or i think they offered an

leave to go somewhere else to eat dinner the restaurant was open for dinner but only offered the breakfast menu

great breakfast included

all the staff was very kind and friendly and the breakfast was delightful

very quite location and free parking was close

rking lot) is a block down the street and requires the staff to unlock for you

wifi signal was poor, the price could have included the breakfast

hotel has it's own secure parking

poor wifi, price could have included breakfast

good location , parking lot, free breakfast. good staff very nice people.

parking was very easy and accessible

excellent breakfast and staff was friendly. onsite and secured parking.

beautiful and comfortable, parking, hot water, huge bed, good food....

the location is good. the hotel has its own parking

finally, printing the wifi password on a piece of paper and taping it to the wall in the room

the wifi worked

private parking

the breakfast was excellent and delicious

wifi was poor

the bar outstanding

you can enjoy the temazcal

eam room), the pool, gym or get a massage

i loved the open plan gym, the pool and visiting the deers

we enjoyed everything from the pool and temazcal (mayan sauna)to the german touch in the restaurant's menu and polite and (-) i need prosthetic job on my knees so i found the steep trails from parking lot/restaurant/pool a little difficult (+) i loved the open plan gym, the pool and visiting the deers (+)were gorgeous, from the view off our balcony to walking through the garden, to lounging by the pool (+)beautifully decorated, the view is amazing, so many amenities that make the place really special (pool, orquids, plants, jacuzzi, tejmazcal, deer) (+)gardens, pool, food (+) you can enjoy the temazcal (steam room), the pool, gym or get a massage