the pool, hot tub and very good breakfast

loved the pool and hot tub and that breakfast was included

clean, well located, nice size room, good breakfast, lots of options

breakfast room was well appointed and the selection was very good.

breakfast was delicious and had lots of space for guests

breakfast was great and the rooms were nice. staff was helpful and kind.

a rukus all night till 4 in morning and then impossible to get breakfast in morning , just rude kids you would think there chapparones would of done or said something overall a terrible terrible

i loved the breakfast

no swimming pool for the kids

the breakfast provided through covid still had many options available

breakfast only started at 8:30

the breakfast was very simple, but nice

not usual breakfast but there are other options in nearby eateries.

no breakfast as advertised!

asked for a late check out for 12:00 they said no, that was fine they called at 10:45 am and asked if we’re

went to the restaurant the man at the bar said we could sit in there with 4 kids which was great cause the kids were alittle loud he was

absolute loved it here, staff was great, pool lovely and excellent breakfast!

pool, restaurant, or access to a fitness

for being so understanding patient and extra courteous when they did not have to go over the bar yet they were happy to do such for their customers

the bar lounge service and food was great

this place is really set up for people who are staying a few days as it has a small kitchenette which means you can cook your own meals to save on food costs

fact it had a decent kitchen

convenience of having a kitchen was very relaxing

room cleanliness, service, breakfast

the kitchen is small but adequate for our purposes and the shower is good

staff was helpful, the room was clean, the location was great, the pool was wonderful, the sleep was good, the fridge and microwave were

clean. friendly staff. pool and hot tub were wonderful. comfy beds.

early check in, friendly staff.

very thankful for late check out as we were travelling 401 and concerned about winter conditions

i love staying here! cant wait for the pool to open.

staff didn't charge me a late check out fee when i mixed up my stay with my next week's stay and forgot to check out by 11

i saw a sign at checkout that stated there is an early check in/ late check out available for $/hour and i wish that had been offered in the online booking, as i

we arrived, the staff was folding the laundry on the breakfast tables

room was very nice, clean and there were laundry facilities in the building

bathroom very small. layout wastes too much space. laundry facilities inadequate

staff were grumpy because there were unsupervised kids running around everywhere

bubbly was expensive. there was a bar of used soap in our shower. not enough pillows.

did not use fitness center.

close just a few minutes drive( or walk) to winners, walmart, shoppers, metro and restaurants pool was

kids running in the hall

the pool was a little cooler but we still enjoyed our time in the pool

late check out

cleanliness the breakfast: hot with lots and lots of variety staff: pleasant, courteous

ample free parking, working swimming pool, lots of restaurants and shopping mall just across the road

there is a small gym next door

the breakfast buffet was excellent

the breakfast was amazing and the rooms perfect for a comfortable stay

free breakfast

there is a small pool and gym

breakfast, room, bed, kitchen

we came for a medical appointment for my son at the sick kids hospital the staff are friendly, clean super nice rooms

goiod selection for breakfast too

it has in house laundry

a nice, clean pool, well served breakfast, and friendly staff

kitchen facilities made picking up and serving take out food for the kids easy

the hotel had no issue with the dog -- and charged no pet fee

breakfast could be replenished sooner.

location all staff breakfast security & safety surveillance everywhere property nice and clean parking bed ud83dudecc

breakfast with eggs and bacon and a wonderful waffle machine

breakfast was very poor

bar was open and the bartender was friendly

tournaments in town which meant tons of kids running throughout the halls and what not

bathroom door did not close completely and wifi signal kept dropping.

pool an gym were both clean and well maintained

i liked the big lobby and i liked having the coffee shop and bar in the lobby

i would have liked it if the room had had a kitchenette. this item i truly missed.

crowded breakfast

large room, very nice layout with a separate bedroom and kitchen area.

suites with mini kitchen

reason we did not leave and go to a different hotel for the night was because we had to use the ev charger

location was perfect. rooms were quiet. bed was comfortable. laundry facilities were convenient

parking was included

great location and very convenient parking

wifi stopped did fix while we stay there.

they allowed us a late check out by 2 hours with no extra charge which was fantastic

everything... pool was closed the gym was closed the resteraunt was remodeling

location , everything you need with in 5-15 minutes walk pool was great the room there nice and big and

was great, but the pool had too much chlorine on it

large rooms fabulous pool and staff are super nice felt like home also super pet friendly

gym poorly equipped

no wifi despite it was advertised as available for free

plenty of parking. can walk to tim's and korean restaurant.

large parking area, next to tom hortons, other

location staff parking

parking was not assigned with your room.

restaurant and bar were also excellent

atrium bar was to have kid items available yet there was nothing on monday but 5$ drumsticks

room service, food was delivered cold.

i recommend getting room service

e to covid) pool could be warmer

is big and bright, very comfortable, breakfast has lots of choices

breakfast is great and included, hot and cold

nice breakfast with lots of options and plenty of food

breakfast was great with lots of options and good quality

breakfast was real nice

room was beautiful and breakfast was delicious.

definitely will be back to enjoy the spa

unfortunately, the spa was closed on monday so we were unable to get any treatments but we were aware of that

is our second stay at the idlewyld inn & spa for a concert at aeolian hall, and once again it did not disappoint

a very beautiful renovated mansion that is now a very lovely inn and spa in the heart of london.

easy checkin, very helpful staff. room service was very quick.

use this gorgeous place as our escape from the kids for a night

for additional towels- did not receive check in was fumbled light burnt out wifi login in book was

booking said it has a spa bath

lots of hot water, good wifi connection and a good array of toiletries

the wifi was way to slow for this day and age. the bathroom didn't have a fan.

it made my kids day

the food from room service was the best ive had

en i received room service)

it made my kids day

the kids play area could be a little more user friendly, not exactly suitable for kids of all ages

room service, friendly staff, clean and beautiful hotel.

everything, the design, the swimming pool, the food, the room. everything was excellent!

the hot tub was also not working in the pool area and the kids play room was extremely disappointing but we made the most of our stay

wifi is too slow

room with the kitchen .

the complimentary breakfast went above and beyond as well

big rooms with full size kitchen

breakfast was good as well

good kitchen table and chair

the pool area was clean and spacious

room service to the pool area was a nice touch, and the outdoor hot tub was great

from check in to check out wait staff was friendly not phony restaurants great bar staff pool area and hot tub very nice adults only in the pool area after 10pm till 12am

the pool also has very strong chlorine

we loved the pool area and thoughtful interiors

the room service food was quick but no plates in room or in delivery yet cutlery was provided

good location and friendly staff . it is suitable for family with small kids

only option provided for room service was jack astors

doesn t have a gym

wifi was intermittent & constantly not working

was small for 2 adults and 2 kids , lack of garbage in the room and outside

were placed in a room next to a family with kids and a couple dogs

staff was very accommodating as we had an early check in so that we could get ready and go to an afternoon wedding

at 7 in the morning, kids were outside screaming

staff really made me and my kids welcomed

lots of parking

no handicap parking

no room service unless you ask, which you are not told on arrival

fell off bed as it was poorly a to attach to the bed this hotel needs to be upgraded also the parking lot has alot of grabage because their bens where over flowing and need to be

free wifi

pool was nice and relaxing went to the gym

unfortunately i didn't get to try the breakfast, but pretty much everything else was splendid.

was able to park, sleep, fly with shuttle service to and from airport

great that there were ev chargers free of charge for

pool was nice and relaxing went to the gym

have had trouble with perhaps the soap or laundry detergent or other fabric treatment

i love that the kitchen has coffee in the morning

great location for western parents, laundry facilities, close to campus, no fuss accommodation.

a 5 star but comfortable beds, lovely large sitting room and a self serve, bring your own food kitchen galley and dining area

great location near western university. free parking, large shared kitchen (just like home).

we've slept at, my girlfriend and i loved the hotel big green areas and nearby forest; the bar and lounge area where really relaxing to be, and the room was

parking is not very convenient

a lamp in my room was not working room service should be done daily

nice gym (it's a little hidden away) (-)could have more facilities like swimming, pool, gym, etc. (+)huge buffet breakfast with lots of choice. very nice grounds. well equipped exercise gym. (+) gym is very nice (+)beautiful setting, nice gym. asher's lounge (+)gym is excellent (+)cozy garden, corridor, gym, restaurant (+)gym was very nice and the staff were very accommodating for my exam and put me in a quiet wing. (-) gym is a far walk, but very well equipped for a hotel

the restaurant and bar hours were great