wifi would not work. tv needs updating

many chain restaurants nearby with a tim hortons in parking lot

the parking lot was not plowed and we had to climb over snow covered parking blocks to get to our walk

stuff is super friendly, free parking on the tv

large parking area, next to tom hortons, other

i like that there is plenty to do from swimming, arcade, and a gym, along with other stuff i didn't get around to doing

atrium bar was to have kid items available yet there was nothing on monday but 5$ drumsticks

loved the pool, gym and overall scenery

my daughters had gone for a walk to the gym so i thought it was them coming back

service at shelly's bar and grill was excellent at breakfast time

and breakfast included was so tasty

a very beautiful renovated mansion that is now a very lovely inn and spa in the heart of london.

from check in to the breakfast the next morning

definitely will be back to enjoy the spa

unfortunately, the spa was closed on monday so we were unable to get any treatments but we were aware of that

the pool was good and breakfast was

nice irish bar

no fault of hotel most of their amenities ( pool continental breakfast) were not available due to

location , everything you need with in 5-15 minutes walk pool was great the room there nice and big and

the swimming pool doesn’t have shower.

breakfast was great with lots of options and good quality

very comfortable and clean. breakfast ok.

nice breakfast choices

is big and bright, very comfortable, breakfast has lots of choices

only the potatos at breakfast. they were quite dry.

i had to go to work and my mom was tired wanted to rest, they let us early check in, my mom had a good rest

they allowed us a late check out by 2 hours with no extra charge which was fantastic

snow in the parking lot , but in fairness they just had a big storm .

stayed two nights and room service was minimal between the two nights

wifi was ok

breakfast is fine, but closing at 10:00

breakfast，location，fare rate

laundry on site. decent location.

the rooms are big and we'll setup, the bed very comfortable, great breakfast and awesome

breakfast was crowded, it would have been nice to take it back to the room.

and affordable room service

plenty of parking adjacent to room

kids running the halls

lots of parking, and a convenient location, handy to the highway

small gym

i call the day before to ask about early check in as we were at the brier and they said no problem on the phone

breakfast was perfect for those on the go

breakfast was just ok, was better last time.

breakfast was very poor

comfortable room, great breakfast, friendly staff.

use this gorgeous place as our escape from the kids for a night

receptionist seemed annoyed by requests for products to be brought up so i didn't bother ordering room service

restuarant or room service and no internal laundry service, although they did send it out to be done but it

for additional towels- did not receive check in was fumbled light burnt out wifi login in book was

high ceilings, shower was the most relaxing shower i'd been in my life, spa tub, spacious bed and the blackout curtains

laundry facilities

bathroom very small. layout wastes too much space. laundry facilities inadequate

we arrived, the staff was folding the laundry on the breakfast tables

i saw a sign at checkout that stated there is an early check in/ late check out available for $/hour and i wish that had been offered in the online booking, as i

spa tub was fantastic, absolutely loved it

comfortable bed, lovely kitchen all you need for a longer stay. staff were excellent.

this place is really set up for people who are staying a few days as it has a small kitchenette which means you can cook your own meals to save on food costs

liked the kitchenette, but it also means you are sleeping with a fridge in the room

breakfast was plentiful with a wide variety of hot and cold options

convenience of having a kitchen was very relaxing

the kitchen was perfect, the bed was comfortable, everything was better than

excellent hotel staff,comfy beds,loved the free laundry feature

breakfast, coffee and tea available 24hours, free laundry (detergent excluded), nice outdoor lounge, free

liked the gym, being able to get a workout in, and the location

the suite was a great size. the kids loved the putting green. pet friendly.

wifi reception was spotty, and mostly non-existent

room service poached eggs tasted like vinegar

i personally don't think kids should be in a hot tub

we took full advantage of the pool and hot tub

with multiple calls to the desk for the wifi, and visit by the head of technology, we were happy with the service

pool. bed. staff!

were there early and tried to get an early check in

clean. friendly staff. pool and hot tub were wonderful. comfy beds.

staff was helpful, the room was clean, the location was great, the pool was wonderful, the sleep was good, the fridge and microwave were

very thankful for late check out as we were travelling 401 and concerned about winter conditions

gym could be improved one machine out of service, would be nice having a whirlpool also.

breakfast was above expectations

the pool was over cold

was wonderful, staff were lovely and accommodating , everything was clean and pool was great

late check out

incredible value, comfortable, fitness center available, secure, easy in, easy out, lively staff

the room and pool size

the bar lounge service and food was great

kids and parents hanging out in the hallways...that's what the room is for.

bar person seemed to be put out when we asked for a drink and the menu

the kids loved the pool

the pool's flooring and walls. too sharp for kids. 2 of my kids had scraped their feet.

pool was nice and warm

free breakfast

the pool water and temperature were awesome

staff, breakfast and lunch were excellent

staff went well out of their way to have the kids enjoy their stay

slow wifi no covers on duvets no dental kits

bottle of champagne and chocolate cake for our honeymoon and we had an amazing view the pool and hot tub were excellent as we're the changing facilities and all of the staff

the food at the bar was overpriced and the pasta wasn t very good

the restaurant did not have an identity, it was part of the lobby, but set apart, it had a bar but looked like a snack

was very friendly, room was clean, you have to book a time slot for the pool because of covid which was ok because we had the pool to ourselves

nothing that could be done and the parents of the hockey players would hopefully be putting the kids to bed soon

yelling at kids and parents, and if you try to talk or explain yourself

pool was not heated

are friendly, and the continental breakfast was very good

good kitchen table and chair

treadmill in the gym has been broken for like two weeks now and the gym could have equipment from this century

also you can wake up and enjoy a good breakfast

big rooms with full size kitchen

there was a large number of kids who made noise uninterrupted for 5 hours

my kids got so scared

room service were organised and cheerful

room service is provided by a nearby restaurant and food was very good

and the barn doors that separated the two rooms allowed the adults to stay up later than the kids’ bedtimes

the pool was supposed to be heated but still felt a little bit on the colder side.

the pool!!!

) the pool and hottub area was also amazing

the pool also has very strong chlorine

the pool area was clean and spacious

great location near western university. free parking, large shared kitchen (just like home).

kitchen amenities was very good. plus brewed coffee or tea at any time was a plus point.

kitchen and coin laundry down the hall

great location for western parents, laundry facilities, close to campus, no fuss accommodation.

as much as the bed sheets would from more essential laundry

walk to and from my room with heavy bags, there was no entrance/exit to the back parking lot from the location of my room, i had to go through the check-in entrance every time

parking lot at the bottom needs some more lights

the room service time was too limited to be convenient

the restaurant and bar hours were great

calm and quiet area with lot of parking exceptional view

were placed in a room next to a family with kids and a couple dogs

at 7 in the morning, kids were outside screaming

i wouldn't stay there again for a few dollars more the comfort inn has a pool

was small for 2 adults and 2 kids , lack of garbage in the room and outside

room with whirl pool ( did not use even though i decided to book it ) but it has no window

room service of food from the restaurant was great

free parking

parking lot was excellent

free room service of restaurant delicious food

free wifi

great that there were ev chargers free of charge for

organized, guest considerations (guest laundry), lots of parking, exits near room, phenomenal breakfast choices (fluffy scrambled eggs,

advertised shuttle service till was at front counter i did not know it was not 24 hour service

in the end this didn't matter as there were many kids staying at the hotel so the

was able to park, sleep, fly with shuttle service to and from airport

i enjoyed my stay. breakfast could have something hot but they had lots of coffee and bagels.

breakfast only started at 8:30

not usual breakfast but there are other options in nearby eateries.

we even had a continental breakfast which’s we didn’t expect

no breakfast as advertised!

clean, great location, lots of parking, comfortable rooms and great breakfast buffet

the breakfast was awesome, and so were the staff

breakfast room was well appointed and the selection was very good.

clean, well located, nice size room, good breakfast, lots of options

the breakfast they provided, well let me tell you it is a great buffet

the hotel has barbecue and a deck for guests to spend time outside as well as a green area for kids to play

it was quiet and clean, breakfast was good

the breakfast was excellent… good choices, quality, and quantity

a great stay overall, though the late-night hallway marathon (with kids screaming at 2 a

my husband enjoyed the breakfast, but we had to leave early morning

ver good breakfast and lots to choose from.

new hotel, amazing and attentive staff, great breakfast

breakfast was fine. staff very friendly

beds were a little soft to my taste...excellent breakfast , nice gym and great staff

the staff was friendly, and the breakfast was tasty