rther from one canal to the other to get around) the room was huge, like an apartment - full kitchen, living, dining and bedroom

only other complaint would be that there was a coffee maker in the kitchen but no coffee or filters or powdered creamer or sugar

manatees right outside the door - so cool and unexpected!! and full kitchen was nice!

the outdoor patio area on our second floor room was huge with big comfortable furniture, and the kitchen had loads of cabinet space which we would have taken advantage of if we had planned a

great place to relax, next to the beach, large swimming pool

the buffet has all kind of goodies, and it is kids friendly

the rooms are clean but limited in drinks, water bottles or juice for kids

fun place for the family and kids

gym was not properly equipped

the room was made up mid-afternoon. the laundry facilities were too far

pool bar had good food and nice happy hour and was a good place to meet other visitors from all over the

view from corner unit wonderful tiki bar and bikes available to use ( your paying $25 a day for

also, no one at the front desk really knew where we could do our personal laundry

quality appliances, superb decor, and extraordinary details in drop ceilings especially in the kitchen

were like sleeping in heaven- outdoor bar was lively-indoor restaurant not very crowded except for breakfast which was overpriced

not informed of pool closed for repsir

pool can be very noisy wit the screaming kids

spacious suite, great view, pool

can't really put my finger on it but it states its an upscale place but all doors lead to outside bar where people could come in and go out - just a little bizarre -

room had a kitchen with a nice size refrigerator

firm bedding, separate bedroom, kitchen area with coffee pot & full-size refrigerator & two tvs

very large room with couch and kitchen...this should be rated a 5 star hotel not 3 star!

staff, beautiful suite with kitchen, great daily continental breakfast, pool, big exercise room, laundry room, social hours, and many other amenities

separate bedroom with door, two tvs, and kitchen with full-size refrigerator and dishwasher.

great pool and hot tub. large clean updated rooms and a good breakfast.

the gym needs wipes to clean the equipment between users

it had a nice little laundry room

gym wasn’t working, the site says all the guests got breakfast but we didn’t, almost all the

for the kids and i to put clothes for a

the pool had a quiet area which was perfect to get away from the noise and relax

clean beach, many shells, fun pool and grill and bar service at pool

they let us have a late check out with no extra charge

wandering thru the charming cottages and lush vegetation to get to the pool or restaurants makes you feel like you’re in a different era

there are 2 pools one for the family and a serenity pool which is lovely and quiet brandi at the spa is an

the room was very comfortable, clean and provided all needed for shower and kitchen use

nice kitchenette if you need to cook something

excellent hot breakfast right on the beach

room was great with small kitchen,balcony with a great view, safe and hair dryer

is beautiful and has everything you would need for a perfect vacation, like a beautiful beach, a pool, rooms are very comfortable and have a kitchenet, bathroom is roomy, restaurants close by

great pool area and awesome breakfast

need utensils and paper towels for kitchen. bathroom mat could be bigger, really small.

there was no breakfast. but manager on duty told us where there was a restaurant close by.

the garden for breakfast

didn’t see a shower to rinse at the pool

the pool was nice and heated and the kids were able to get in on our windy day

no breakfast, but that's really a small detail.

our family of 5, with 3 kids under 10, were very pleased with our trip

no breakfast. location/quiet part of ft. myers beach yet close to restaurants.

breakfast was nice, staff was phenomenal, and loved how there were free beach chairs

pool looked clean and breakfast was nice, basic but nice

the tv was a little confusing to use and the water in the kitchenette was not hot

kitchen had no sharp knife to cut things with

i was disappointed that the continental breakfast and coffee did not start until 830 am

ice machine, pool, good location

we were in a room with a kitchen and living room area and it was very spacious

kitchen in the room and location

the pools and tiki bar

great kitchenette, tiki and great staff.

large and airy with a balcony and kitchenette

also you have to book the spa in advance before arrival to guarantee your choice of treatment at your preferred time

pool. rooms. bed comfortable. inside store. 4 restaurants.

the spa gets a 12 out of 10

we didn’t hear a lot of repeats at the pool but we didn’t hear any of jimmy’s hits… only b-sides

we wouldn’t expect glass at the pool, we didn’t care for the margaritas in the small plastic cups at the restaurant

its location , its reasonably priced restaurant on sun feck free parking. pool snd beach

the bar area is great and the music is always fun

i wish room was bigger and bar stayed open later

good atmosphere at the new bar at the pool

pool was dirty

room did not have a kitchen like the one i had the previous month

i didn't go to the pool because the ocean was so incredible but walked down to it and it was very clean and the water

the remodeled rooms are beautiful and it’s nice to have a kitchen

4 bars, 4 restaurants, gift shops, parasailing and jet ski rental, volleyball, pool etc

the restaurants have a great view and you have access to the bar and food from the beach

beds, good nights sleep, helpful staff, very clean, selections for breakfast, fitness

been going to this hotel for the past 5 years staff is courteous breakfast is good home away from home

no guest laundry.

laundry room available

breakfast was good but would recommend more toasters to allow more people to be up there and

would like to have dumbbells for the fitness room. maybe a little bigger area too.

kitchen in the suite could have been a little better stocked

the pool was nice and warm and the room was excellent

bed was extremely comfortable, breakfast was the best i have ever had in a hotel, pool, fitness center, plenty of parking, safety , staff, can't say

the beds were very comfortable, there were laundry facilities right down the hall from my room and they were easy to use

breakfast was amazing

breakfast was very good for cov restriction time

hotel seemed newly built or renovated. rooms were very clean. good hot breakfast in the morning

pool and gym were closed

the place was clean gym was good swimming pool or excellent and laundry

pool gate

the bar tender was sweet. easy check in. no issues with room beautiful view

wrist bands as room keys were amazing, the pool and bar was also incredible

room service

excellent location, staff, and room service

nice pool nice tiki bar nicer accommodations.

tiki bar and pool were easy access from room, but no noise made it inside room

we loved the tiki bar and the bands

staff was very friendly & nice having bar & restaurant next to hotel

the tiki-bar was great and the pool area was very clean too

loved the location, heated pool, on time breakfast, friendly staff, clean room, adequate parking, balcony and price

good breakfast, clean room and staff was friendly

the quality of the breakfast has gone down. some things where cold

could choose breakfast items including hot sandwiches during covid and sit there and eat it instead of your room

street was a little annoying when trying to sleep, but during awake hours it entertained the kids, so we'll call that a wash

the grounds are great, a pool, family area and dock for watching beautiful sunrises over the river

the room had a full size refrigerator and a stove, with kitchen

we love relaxing by the pool or having our morning coffee under the tiki watching the boats go out

fishing rods to use off the docks, beautiful swimming pool area, tiki hut and gas grills, parking for large trailers and much much more

was close to the entertainment we wanted ; it has a nice pool; and was comfortable

free laundry is very convinient and practical. nice place to stay, nice and friendly staff.

price , it had a little kitchen,

hotel has a lot of imenaties, pool,work out room,free laundry and each room has a kitchen in it

pool, gym etc

i loved the free laundry facilities

are obviously in the process of upgrading the property, so the pool furniture was a bit old but otherwise

how big the room was and the cute little separated kitchen and patio with balcony.

pool could be a little warm

had all the right amenities with kitchen, balcony facing the waterfront, opening board, etc

setting right on a canal, wonderful pool, room with a kitchenette too that opened out to the pool and directly aligned with the canal where the gorgeous

location. hot tub and pool. room size and layout. friendly staff.

we enjoyed the space in our room,the kitchen was a huge plus with 4 boys, and the pool area was beautiful

sheets, refrigerator and pool were clean and guest laundry facilities were very clean

great rooms, comfy beds, hot showers, nice kitchenette (although not needed) with living

my husband and i, and another couple that went with us spent out last day at the hotel pool

of our shower's drain backed up when the kids took a shower and the front desk people leave at 7pm

not the fault of the resort by any means, but couldn't take the kids to beach and defeated the purpose of a beach vacation

kitchen was fully stocked with all we needed, including

liked the amount of room it had for the kids & grandkids

we expected a one bedroom apartment and walked into a three bedroom, full kitchen, washer dryer equipped unit that had an outdoor deck looking at the beach

nice pool area

beach had a lot of water pooling on it and you had to walk through it to get to dry sand and the ocean

place has a great starter kit for a pot of coffee, salt, pepper, dish soap & a load of laundry

living space was huge, master bath was awesome with oversized shower with rain shower head and kitchen had all the supplies needed to cook

the pool was really nice and the beach was beautiful

having a restaurant on site. nice pool. large room and bathroom.

we loved the nice lobby with a bar and grille.

staff was great, loved the pool area and hot tub.

the pool area very small for a hotel, but everything was good

hotel restaurant and bar was very good and young waitress and bartender was excellent.

clean, friendly service, large breakfast selection.

clark at the front desk was very friendly and professional and the next morning our breakfast was very good

the pool was clean

had the best wifi service here and i stay at many hotels through the year

they even managed to produce a range of breakfast items on thursday morning, which was the last thing i'd expected

great location! clean, and a heated pool !!!

and helpful staff, particularly meg at the reception, shuttle drivers; excellent location

the room was very clean, and the pool was in the perfect position for natural lighting / heating

plus movie theatre, shops and other restaurants within walking distance, or using free hotel shuttle service

did not need the shuttle this time but used it last time

the rooms had everything we needed, and it was great to have the full kitchen

hotel breakfast was very good and convenient

breakfast was great, the rooms were clean, and spacious, great location, the hotel was walking

would have preferred for you to have a pool for the little ones.

breakfast! clean rooms! clean hotel great people pool hottub guest laundry safe area

pool was nice, always stayed cleaned and it was good for kids

the pool was open so that was great for the kids

was more like a bag of snacks (little debbie snack cakes), which the kids liked but definitely not breakfast

the breakfast could of been a little better as in selection

room was clean and comfortable. breakfast was good.

towel replacement, you have to wait till they laundry, no access to swimming pools for sixteen straight days and rude desks personal and i never

area unswept room paint peeling pool area dirty laundry machines not working some front desk

great pool. great laundry facility. close to everything.

loved the restaurant near by, really enjoyed the pool, enjoyed making food on the grills.

also on site : pool, private beach with palapas, long chairs , bbq , free parking , 1 mile from the most gorgeous

could have used utensils in the kitchen.

the spa tub needed to be replaced and updated… the grout was not clean.

staff, beautiful views, cozy furnishings, well-equipped kitchen, lovely pool and allover great experience

the microwave didn't work and the spa tub, was just a large tub with no spa.

could have better kitchen utilities, but was doable

breakfast hours

didn't like the fact that there wasn't any meat at the breakfast bar

breakfast was horrible. coffee was horrible.

there was a guest laundry near our room and lots of noise outside our door late into the night

let me check in super late and when my flight was hours wait time they let me chill by the pool till my uber came

excellent location and great pool. awesome continental breakfast.

great location, clean room and plenty of parking. hbo included to watch on a 40

excellent location and great pool. awesome continental breakfast.

of the covid19 there is no breakfast the staff is very nice and helpful

the worst part was when room service knocking on door at 9:00 am and second time open the door when i said no service and

missed the breakfast

front desk staff was efficient and helpful, room was clean, nice pool area and guest laundry.

book last minute for work, i had an overnight work in the vicinity, all i needed was an hour of late check out so i would sleep from 7am to 11:30 and check out 12 o’clock 11: 20 the cleaning

is neat but it needs some more tv services as in movie channels and kids channels but other then that everything was great

can't say anything bad i have been here for 2 months and they have been great pool is always clean the staff is

very basic complimentary breakfast. we took only coffee / tea. no utensil in the kitchen

i like there is a laundry facility. and vending machines for convenience

only thing to complain is the very limited breakfast

not enough breakfast options and tv didn’t stream apps. i could only watch live tv.

need a coffee pot in every room. need a larger lobby, breakfast area.

ahhhh, the bathroom and the kitchen.

the gym equipment and the laundry were also clean & in perfect working order

pool wasn.t cleaned during windy days and looked pretty dirty

clean, quiet, great staff, great room size and nice breakfast.

breakfast, clean rooms, relaxing pool, excellent, welcoming, and helpful staff, centralized

pool was great and the room was comfortable

no lounge chairs by the pool

pool seemed not well taken care of and the garden area out back wasn’t very clean and well care

breakfast are too simple

breakfast was good. there was a restaurant attached and a tiki bar right behind.

for one and two their was a lot of people drink in the back that didn't stay there i had my kids with me didn't trust that place for my kids we came that way for a youth basketball tournament

pool was a little dirty.

i believe the pool was closed

having a small kitchen to prepare and eat. the receptionist was a sweet heart.

our daughter smokes so the smoking area by the pool was quite nice for her

nice property with a pool. family friendly. friendly staff with clean rooms.

nice to have the kitchen which was nicely stocked even though we didn’t use it

fruit and pasteries were few and sausages not very good and no potatoes at breakfast

were wide varieties of breakfast items to choose from

breakfast time can be extended to 9:30 or 10 am rather than 9

the spacious room with the full kitchen and the cleanness.

no jacuzzi or hot tub around the pool

there is a small fitness suite that's useful, although you will need an imagination of what to do unless you just

great pool and courtyard

pool was nice and never crowded, the view of the pool from the balcony was nice, the rooms and

at the pool so we found something else to do the people were throw trash and food in the pool my kids went and cleaned it all up so they could go swimming 5mins after the lady from the front desk

the pool area was perfect for sitting and relaxing

the roof to bar and pool were great

i had to cover my kids ears

the pool area could’ve been cleaner.

the complementary breakfast and location right next to a dunkin donuts

had a great 4 th floor view of the pool which was very nice

i also like that we were able to do laundry

great wi-fi and laundry room

the amenities, including a pool and a delicious complimentary breakfast, were a great bonus

the pool was spotless as well

great price, clean, fairly close to beach. pool was refreshing. breakfast was decent.

the waffles & free breakfast, the pool, and the relaxing atmosphere

breakfast options were nice, gym and pool were nice

and the breakfast was really well done

my family loves the suite/room, the pool and the fireplace!!

breakfast, kitchen, pool, workout area cookout areas comfortable

pool was closed and locked so there was not a single outdoor area where we can set and relaxed

the included breakfast was more than satisfactory, and the staff were friendly and helpful

had a wonderful view large tv large comfy bed there was a fridge and microwave plus free yummy breakfast very nice

friendly staff willing to help and a really good breakfast to start your day

much plastic was used during breakfast

breakfast was good and the location was good for me

breakfast was great, maybe more fruit would be nice. overall great !

i didn't use the pool, but it was a nice set up and i appreciated the self-laundry

the area and the pool

clean rooms great breakfast good location

had a late night for the pool

the pools and grounds were great also

lots of kids yelling and crying

we enjoyed the dining and drinks by the pool everything was outstanding

the pool and lazy river area. the ferry to the beach.

the pool could use some work

the hotel was under construction in which we were not told no coffee or room service

from front desk to valet to room service this

pool was too small to enjoy, but i did not use it

george in the rooftop bar was great as well

picked a room that had a wonderful view of the river, however it also had a view of the rooftop bar across the way

pool and pool area are small and tired looking

room service is great food was great

i also enjoyed the gym and pool area as they were quiet and a nice escape

pool was too hot

breakfast included @ihop

amazing restaurant on property and pool!

the pool), the housekeeping staff that came and knocked on the door when i got the courtesy late check out, the front desk staff that checked me in and belle (i believe the office manager

pool closed at dusk

location. pool. restaurant. view.

was clean easy to find front desk staff were great pool was very nice

pool, clean, friendly maids

location. laundry facility availability.

also the pool was freezing cold and the bottom of the pool was dirty

pool so nice...room refurbished wonderful ...quiet

love the grounds and all the activities that the kids can do

for our 10 year wedding anniversary but also enjoy some time there later in the day with the kids after school

the only thing is that the kids indoor area can be larger and offer more for those rainy nights

my grand kids loved the pools and water slides the staff was wonderful

had to beg for room service, call front desk a dozen times to only get someone show up at 7pm on day 4

the breakfast was minimal and not good

breakfast very poor, the pool faces north, there won't be a moment of sunshine by the pool

great location and the kitchen was so great to have!

staff friendly good breakfast

absolutely loved their breakfast

pool was cold and lots of bugs. maybe the filter wasn't working?

outdoor pool area was gorgeous and a great place to eat breakfast

there 1 night and then back to airport for shuttle to naples

shuttle at 4am with advanced notice

was very friendly, everything was clean, and the breakfast was better than we expected considering we are in the middle of a pandemic

everything was exceptionally clean including the pool

no elevator which would have been a determining factor when booking because i was traveling with kids

breakfast...need more movie channels

location was good ... kids enjoyed breakfast...staff was friendly

breakfast

nonised the breakfast because i leave early

some employees in common areas, (electricity, laundry)

above but biggest gripe asked the laundry people for clean towels 3 times with no success someone please tell them to either direct

nice outside pool and hot tub

laundry room was out of order

i appreciated all of them, the pool and bar were perfect

quiet, hotel shuttle to airport, all good

cleanliness, comfortable beds, shuttle

friendly staff, enjoyed the shuttle to shopping.

bar and restaurant were an added bonus

the hotel was sold out so i had no place to park the huge dodge ram truck

rooms were bigger, water pressure, check-in, airport shuttle, geat breakfast, friendliest staff, restraunts in walking distance

airport shuttle was so convenient & location

the breakfast was good and the staff were nice. the kids liked the heated pool.

snack store, continental breakfast had a good variety

do not like the gym that wears the crazy black mascara she looks like a witch and told me she was going to cast a

i didn’t even want my kids to swim in the pool it looked filthy

eggs and sausage at breakfast were ice cold

room was spacious and very clean the hotel staff welcomed us with our 2 small dogs we enjoyed the pool and hot

that the didn’t serve the biscuits and gravy breakfast every morning !!! ud83eudd23

in close proximity to shopping and restaurants nice clean pool

pool wasn't recently cleaned

plus the courtyard/pool area was a great place for the two families to relax around the fire for a pre wedding dinner

pool and for pit area were great

the room was great, with the kitchen

rooms had kitchen

pool is heated and has some shade to use if needed

we appreciated the facilities, such as pool, gym and basketball

i liked the kitchen in the room and the nice size fridge. the walk in shower was great to see.

room on the first night was next to the laundry facilities and was noisy and i had a hard time sleeping

evening snacks, breakfast, staff

free dinner kids stay free free breakfast and free alcohol free pool and spa

my kids loved the snacks and available pantry item for purchase

great idea for adults and kids

wonderful crew members and the sangria in the lobby bar was delicious very professionals and friendly staff on the front desk

the breakfast and the welcome!

the pool not very inviting

did their best to offer a hot breakfast amid the pandemic

pool water was hot, and in other states its always cold

laundry was out of order

room was in a very quiet location. free shuttle service for early morning flights.

no shuttle service after 10pm. :(

quiet safe location, excellent breakfast, very clean quiet room, friendly staff.

the fact that the laundry room closed at 10pm

shuttle driver was wonderful

closeness to airport, hotel shuttle to and from airport, close shopping, dining, delicious breakfast and wonderful staff and

pool hours are very limited

staff non smoking exceptional room kitchen in suite wonderful shower pressure complimentary breakfast

beautiful pool: social hour; comfy bed and linens: spacious room with full kitchen

staff went above and beyond for my family to get a early check in, nice, clean , and love the staff and

great shuttle service to airport

the restaurant & bar are very nice and convenient

shuttle was extremely efficient & timely

they also shuttle to nearby restaurants and shopping and the cute bar in the lobby is nice and that food was pretty good too

desk provided an uber ride for me (hotel paid for this) immediately once we'd realized that the shuttle wasn't available

the airport shuttle was great, outdoor pool was a little chilly, no time for the breakfast

also, the breakfast was fresh, clean and with healthful options

pool was very small but wasn’t an issue for us

breakfast was excellent. room was quiet, clean and close to the elevator as we requested.

set our alarm to be a breakfast 45 min before it was over and all 3 days by the time we arrived all the hot sandwiches

we didn’t like the breakfast or the pool.

location of pool - no sun

pool is only good in the first half of the day, it was set up with the sun setting behind the

it was quiet and restful and the breakfast options were amazing

also, the breakfast was nice, a variety of toppings, fruit, proteins and dairies, super friendly for the

the breakfast was really good

wonderful hot/cold breakfast, could sit comfortably outside beside water, very calming

kitchen came in handy and was fully stocked

loved the size of the room, hot breakfast buffet and having our own kitchen

the bed was very comfortable and the room was spaces. didn't get a chance to eat breakfast.

great place staff and inside pool

everything. very clean, quiet. pool was nice. staff was very friendly.

10/29, thanks for a wonderful stay, free breakfast is really convenient if you are traveling with kids

very clean. loved the pool area, too. close to jet blue park. staff was friendly!

room was spacious and included a beautiful kitchen equipped with a stove, sink, large refrigerator, and dishwasher

pool was nice and gerry the bartender was very helpful with ideas and places to go

excellent location, fine breakfast options, nice pool

was clean, nice big room, nice size shower, good breakfast

excellent breakfast and the coffee was excellent too.

somehow they put breakfast together

restaurant and bar area

cooked to order breakfast is amazing and a very friendly staff focused on making sure their guests are completely

were queen beds shen actually the bed are full size beds, so we had to get another room for our kids because you can t fit a teenager with an adult in a full bed

were queen beds shen actually the bed are full size beds, so we had to get another room for our kids because you can’t fit a teenager with an adult in a full bed

did not like being woken up at 330 by the fire alarm going off was upsetting for me and my kids standing outside at 340 in the

there was no pool.

neat and clean and free laundry service gym and heated pool

it had laundry room free of charge makes it easier on people traveling especially with children staff very

pool was open until late. cleanliness & friendly staff. answer questions quickly.

staff, beautiful suite with kitchen amenities, very comfortable beds

pool area could be made more comfortable and appealing, attractive!

the kitchen staff during breakfast were also extremely kind and attentive, though i regret not

staff was amazing, from check in to needed help with the laundry and checking out

great breakfast. nice. bed linens.

young lady preparing the breakfast was so extremely lovely

the furniture, decor, kitchen, all the details were perfect

the comfort of the bed could have been better and extra pool towels in the room.

i arrived several hours early was exhausted and surly didn’t think early check was even a possibility since i had no

my kids loved that

off the main road, and not a ton of outdoor space (probably not best for kids / a large family), although the dock / patio area the hotel does have is very nice with a good

hispanic older worker at the front (so mad i can’t remember her name) was amazing to me and my kids

decent location. no chairs by pool, or any indication it was open.

a little sparse) equipment in fitness center

a fantastic continental breakfast and laundry if need be

a fantastic continental breakfast and laundry if need be

the breakfast and bar are great

cleanliness, location, breakfast, pool

i believe the pool was heated but it wasn't water was to cold to be in the pool.

the breakfast served was one of the best i've had in a hotel where its included in the nightly fee

awesome having fresh food / bar on site