awesome brand new serenity swimming pool and a wonderful kiddie pool

the pic of the kitchenette looked absolutely beautiful, it was just ok

liked the kitchenette

staff friendly and accommodating,,,especially ashley at the pool bar and jasmine the host,,,

the food at the pool side bar and grille was super good

only other complaint would be that there was a coffee maker in the kitchen but no coffee or filters or powdered creamer or sugar

manatees right outside the door - so cool and unexpected!! and full kitchen was nice!

rther from one canal to the other to get around) the room was huge, like an apartment - full kitchen, living, dining and bedroom

the outdoor patio area on our second floor room was huge with big comfortable furniture, and the kitchen had loads of cabinet space which we would have taken advantage of if we had planned a

they ran out and were in the laundry

felt crowded, the room was recently renovated and looked very cute, we used the kitchen and the laundry in the unit which were great to have too

our room was very close to the pool and it was such a pretty area from the pool to the beach

the scenery and the pool staff

quality appliances, superb decor, and extraordinary details in drop ceilings especially in the kitchen

no access to the pool directly from the unit

fishing rods to use off the docks, beautiful swimming pool area, tiki hut and gas grills, parking for large trailers and much much more

the salt water pool was amazing

swimming pool and grounds clean and comfortable to relax in chairs and lounges on property

the room had a full size refrigerator and a stove, with kitchen

gym was not properly equipped

i enjoyed my spa experience very much as well

the hotel is beautiful with its pool and ocean views

gym circuit and weight equipment are plenty but very old

the gym is nice the staff is nice

their were restaurants that were in walking distance and were a great option for traveling with kids

coffee shop for snacks and coffee, not enough space near the outside bar to sit and enjoy the

the rooms should have robes and slippers. room service was a very long weight.

i didn't like the fact the bar was not open past midnight

their were restaurants that were in walking distance and were a great option for traveling with kids

cockroaches in room

room awesome breakfast great staff super helpful

a major issue, but the tile grout around the bathtub was discolored, and the kitchen counter could have been cleaner

the breakfast in the morning is great and very good location to everything

the kitchen was fully stocked

pool, jacuzzi and gym were all closed

very friendly staff. modern and clean room. nice pool.

had put in late check out abs had staff walk right in room

the laundry facilities were not complete

breakfast could've been better then just muffins

pool was on the side with road, so that’s awkward.

the breakfast buffet was good and well stocked with hot and cold items

pool is somewhat small.

beds, good nights sleep, helpful staff, very clean, selections for breakfast, fitness

the hotel could not provide me with coin operated self-service laundry facilities.

excellent hot breakfast right on the beach

nice kitchenette if you need to cook something

breakfast is provided on site and was different each day--hot items such as eggs, omlettes, sausage

did not care much for the breakfast eggs, but the sausage and biscuits were great

the room was very comfortable, clean and provided all needed for shower and kitchen use

didn’t see a shower to rinse at the pool

nice updated rooms with refrigerator, microwave, kitchen sink and cabinets

breakfast can be better if only they didn’t run out of coffee ud83dude1c

are big and clean, has kitchenette, plenty of activities that includes kayaking, bike riding, boat rentals, etc,

always clean, breakfast in the morning, and the staff is amazing

i know of a few kids that walked in… very polite young men but admitted they wanted to cool off

love the oceanfront pool

the room was comfortable for my family and kids

our family of 5, with 3 kids under 10, were very pleased with our trip

access and beach toys for kids and floats for free

great location, they have no breakfast, love pool area,enjoyed are stay

the breakfast area and the quality of the breakfast was excellent

we walked next door to eat dinner at the little bar and grill restaurant and there's a mini golf course practically right

up to early for breakfast but the location was awesome

the breakfast is not so good.

need more silverware/utensils in the kitchenette.

we were allowed early check in

the bar and restaurant down near the pool is amazing

two great pools and a wonderful tiki bar for snacks and drinks

hotel has great tiki bar and pools

tiki bar and pool were easy access from room, but no noise made it inside room

you can't beat that tiki bar anywhere

was able to get a room close to the tiki bar and the pool

pool side sunset view from the open air tiki lounge is the most relaxed i have ever been at a hotel

nice pool nice tiki bar nicer accommodations.

pool. rooms. bed comfortable. inside store. 4 restaurants.

beautiful resort, enjoyed the pool, beach, spa and sunsets

the spa gets a 12 out of 10

location, restaurants/bars, beach club/pool, cleaning staff, jimmy buffet vibe!

clean, roomy, pool was amazing, great beach access, staff was excellent

good breakfast, clean room and staff was friendly

location simply is, but the bar playing loud music until 1030pm makes it hard for families with kids

could choose breakfast items including hot sandwiches during covid and sit there and eat it instead of your room

too noisy. woke up from little kids crying at night. slamming doors all night.

breakfast i was overrun by people with little kids thinking it’s ok for the kids to wander around etc

pool was also closed at 5pm on a friday night for cleaning

i wish room was bigger and bar stayed open later

close to the beach beach bar so many food options

no pool,no snack bars,but 2 very nice restaurants on the roof

pool was dirty

we had 3 weeks a suite with a kitchenette, the suite was comfortabel with a balcony directly on the beach side

super job language at the bar outside little outta control

in the room there was a mini fridge, a counter with a sink, a small kitchen like table, and another table that was like a desk

need more updates in bathrooms and kitchen

we will be sure to request the pool side when we go back

they were so kind to give us an early check in due to any early flight

sofa bed mattress i would only recommend for kids

comfortable lobby nicely equipment kitchen

the bed was so comfortable and there was a complete kitchen with dishes and silverware

fitness room smelled moldy tred mill was broken

it was close to the rv park the people we were visiting were at.

rooms gym breakfast employees were nice parking easy to reach fort myers beach and sanibel

breakfast was amazing

breakfast was great

the breakfast was tasty and the coffee was hot

location, pool bar

the restaurant was very good but the room service breakfast could have been better.

laundry facilities on only two floors out of 12

u r sitting at the bar relaxing and as soon as gate closes, u hear that annoying noisy

the bar tender was sweet. easy check in. no issues with room beautiful view

i'm so glad we arrived without the kids

are obviously in the process of upgrading the property, so the pool furniture was a bit old but otherwise

the kitchenette didn't have any utensils or cookware to utilize the cooktop.

the kitchen was very handy and all in all was very happy with the staff and room

ice machine broken had to go to the other building to get ice and also found laundry and lounge that our building didn't have no security no main door anyone can go in and out

pool, gym etc

room, very nice with kitchen and full size fridge, beds were super comfy

nice pool heated,friendly staff.i will be back for sure.

it put holes in a few pieces of clothes i dried but overall it was free and saved me from doing laundry when i got home, minus a few pieces of clothing i wasn't able to salvage

the free laundry is plus for me, also the pool was nice

location. hot tub and pool. room size and layout. friendly staff.

we enjoyed the space in our room,the kitchen was a huge plus with 4 boys, and the pool area was beautiful

sheets, refrigerator and pool were clean and guest laundry facilities were very clean

great rooms, comfy beds, hot showers, nice kitchenette (although not needed) with living

my husband and i, and another couple that went with us spent out last day at the hotel pool

i think the breakfast should have more variety of bread (only bagel) and fruit (only banana)

great new hotel, clean, friendly courteous staff and a great breakfast served every morning.

pool wasn.t cleaned during windy days and looked pretty dirty

breakfast was decent

nice clean rooms comfortable beds good breakfast nice pool

i liked that it was pretty (but most hilton’s are) and i liked there was a gym onsite.

hotel restaurant and bar was very good and young waitress and bartender was excellent.

i went to the gym and 2 of the 3 days i went there were no more than maybe 4 towels

also, the tub was a little slippery and the single grab bar was poorly located if needed

having a restaurant on site. nice pool. large room and bathroom.

we were happy with the possibility of doing our laundry as we have been travelling for almost 2

liked the amount of room it had for the kids & grandkids

a 2 bedroom looked like it was just recently renovated with all new furnishings - new floors and kitchen

great pool for kids (3.6 depth in each side and large wide steps)!!!!

of our shower's drain backed up when the kids took a shower and the front desk people leave at 7pm

nice pool area

needs a larger pool

roomy condo with full kitchen, great ocean views with large outdoor deck

place has a great starter kit for a pot of coffee, salt, pepper, dish soap & a load of laundry

living space was huge, master bath was awesome with oversized shower with rain shower head and kitchen had all the supplies needed to cook

breakfast could have been better.

door between pool and lobby did not open readily with my room key card.

the room was very clean & spacious, they are one of the few hotels offering a quality breakfast of fresh fruit, sausage, scrambled eggs, omelets, bagels, cereal

had the best wifi service here and i stay at many hotels through the year

location was good, wifi worked well, bed was comfortable.

also was very pleased with shuttle service to airport (at 4 am)

also liked that there was a restaurant and pool

great restaurant and bar atmosphere

the rooms that are large & quiet, the central location, plenty of parking, the fitness center, laundry, lobby, restaurant & pool

the place was clean and had a pool and gym. people were friendly enough and always has a smile.

the breakfast was good and room service was exceptional

possibility to wash laundry and use the pool

everything was great ud83dudc4d my kids love it i love it an breakfast was good ud83dude0a

the laundry room wasn't working so i had to leave and find a washer

pool was nice, always stayed cleaned and it was good for kids

popcorn machine. kids love it, beds are comfortable, kitchenette, and friendly staff.

breakfast was great. staff was friendly. rooms were spacious and clean.

i like the separation of bedroom and kitchen and living room. very comfortable.

the separate bedroom is fantastic when travelling with small kids, as is the kitchen/fridge

would have been perfect if we were traveling with our kids

great pool. great laundry facility. close to everything.

towel replacement, you have to wait till they laundry, no access to swimming pools for sixteen straight days and rude desks personal and i never

area unswept room paint peeling pool area dirty laundry machines not working some front desk

breakfast hours

let me check in super late and when my flight was hours wait time they let me chill by the pool till my uber came

everything and hot breakfast

breakfast was was good and fresh my daughter enjoyed it soo much

pool

my kids weren't allowed to bring

so while this hotel doesn't offer any amenities like breakfast, a gym or an indoor laundry facility, it really doesn't matter to me

there fault but i do understand cause of the covid19 the breakfast area has been cancelled cause they sure do have a great breakfast

also thin walls can hear the people next to you if they are too loud or have kids

breakfast was terrible, the orange juice was water down.

the pool and safety.

excellent location and great pool. awesome continental breakfast.

the laundry facilities were dirty and unusable

the parking lot was well lite

it was clean laundry available

ahhhh, the bathroom and the kitchen.

the gym equipment and the laundry were also clean & in perfect working order

loved the restaurant near by, really enjoyed the pool, enjoyed making food on the grills.

also on site : pool, private beach with palapas, long chairs , bbq , free parking , 1 mile from the most gorgeous

you need to update the kitchen pan to cook.no enough and too old.

resort's spa not in operation and desk (help) only open from 9 to 5

the spa tub needed to be replaced and updated… the grout was not clean.

loved having a full kitchen and being able to walk to

the pool area and lobby is well kept

we requested an early check in and were able to do so, thank you

pool closed at 21:00. a little bit to early for my taste

breakfast very poor.

we stay here frequently when our kids have hockey games, the rink is just a few blocks away which is super convenient

the complementary breakfast and location right next to a dunkin donuts

due to some limitations, the hotel was unable to provide all the items we had requested for the kitchen area, but we made it work

breakfast was disappointing

the kitchen area was great. large room.

the laundry facilities were clean and easy to use, adding to the convenience of our stay

also kitchen - there was a stove a fridge a micro sink etc but not even a coffee pot in the

staff at check in and breakfast station were friendly and helpful

great location. love breakfast included. pool and workout facilities were nice too

the pool was not operational but they offered us free access to the pool at the other hampton inn

had a wonderful view large tv large comfy bed there was a fridge and microwave plus free yummy breakfast very nice

fact that there was no swimming pool available and they offered a swimming pool in the

roof top bar was very nice and food was good too

room wonderful view over the bay we were on the 12 th floor there is a bar on this floor with fantastic views and a great vibe beds are super comfortable

bar in the pool area was closed

pool area quite restricted in dimension

pool and pool area are small and tired looking

the hotel was under construction in which we were not told no coffee or room service

rooftop pool and lounge closed for renovation until april

george in the rooftop bar was great as well

rooftop bar could be remodeled but perfectly

rooftop bar used to allow smoking

the kitchen definitely came in handle

quite user friendly with small kitchen, sitting area and very comfortable bed

fruit and pasteries were few and sausages not very good and no potatoes at breakfast

were wide varieties of breakfast items to choose from

two staffs that served breakfast and happy hour, manny and kelly, are wonderfully people

spacious room with small kitchen and bathroom

didnt like that people were smoking in pool area

kitchen and amenities

equipped kitchen walk in ready clean laundry room great house keeping providing cleans towels with out question loved it

have a kitchenette!!! i love that!!!

pool is not that big but perfect if you want to get refreshed on a very warm summer day in florida

great staff, helpful and kind. good fitness room too

at the pool so we found something else to do the people were throw trash and food in the pool my kids went and cleaned it all up so they could go swimming 5mins after the lady from the front desk

our room location made it easy to watch the kids while at the pool

the fitness room was nice has treadmill, elliptical, exercise bike, and mats for you to do home

and the complementary breakfast is warm and delicious

the breakfast was great! the room was comfortable and we felt safe there!

breakfast was good and dining room clean and

only 1 restaurant / bar close by otherwise you gotta call a ride share

laundry onsite, and they give a discount to the ale house and dairy queen next door

the cleanliness, breakfast options, and outdoor pool area.

staff were very accommodating and you were able to get me an early check in

clean pool, rooms, gym, everything was perfect

check in and check out was simple and ease of use of facility with a 24 hour gym was great

i like the facilities in the bathrooms and the fact that i had a whole kitchen

the beds were extremely comfortable and the extravagant breakfast was appreciated.

staff was very friendly. rooms were clean. laundry facilities in the hotel was helpful.

along with the cleanliness, the extravagant breakfast buffett, and the most comfortable of rooms

bed was comfortable. staff was extra friendly.the pool area was excellent.

i didn't use the pool, but it was a nice set up and i appreciated the self-laundry

breakfast with very little selection, for not accommodate special diet needs ie

good location, delicious breakfast

pool is run down and the chairs are old

friendly guest and events were being held onsite by the pool

pool seemed not well taken care of and the garden area out back wasn’t very clean and well care

availability of shuttle service

breakfast was outstanding as was the shuttle service.

breakfast was just ok. mainly frozen food sausage, eggs. but waffles are good.

very clean and welcoming and shuttle to/from airport was great!

nothing room was clean,quiet. nice pool area

breakfast could have been longer.

definitely stay again, great price, my kids loved the waffles and all the staff was super friendly very courteous and everything was very

room was clean and breakfast that was included was good too.

breakfast...need more movie channels

my kids enjoy waffles and none offer even though the advertised

room was spacious and included a beautiful kitchen equipped with a stove, sink, large refrigerator, and dishwasher

the pool area was very comfortable

nice outside pool and hot tub

they should stock laundry detergent to sell

cleanliness,great staff,good breakfast, around everything u need

it was close to the airport and offered breakfast early in the morning

pool and whirlpool had consistently an odd spell which made it unusable

the breakfast was fabulous and our daughter loved it, too

the gym was always neat and clean

airport shuttle was so convenient & location

the heated pool and hot tub were great!!

the breakfast was minimal and not good

didn't get a chance to have their breakfast but it smelled wonderful

absolutely loved their breakfast

great location and the kitchen was so great to have!

breakfast very poor, the pool faces north, there won't be a moment of sunshine by the pool

of the guests were so rude to the staff and the guests with kids couldn't keep them under control

love the in door pool and the jacuzzi in the room

staff was awesome, room was very clean and breakfast was good as well

all equipments in the gym are old. elevator is not good. .

convenient location for airport. we left before breakfast so we can’t comment on it.

bar and restaurant were an added bonus

the shuttle service

the bar and pool were top notch and the gym was one of the best i’ve seen in the area regarding

24hr airport shuttle. driver was patient when we had to set up the car seat for the baby.

lobby bar a great asset

airport shuttle, complimentary hot breakfast, mini-fridge+microwave+coffee/tea station in room, walking

pool was heated and very enjoyable

room was in a very quiet location. free shuttle service for early morning flights.

clean, quiet, and offered a airport shuttle.

airport shuttle, complimentary hot breakfast, mini-fridge+microwave+coffee/tea station in room, walking distance to cracker barrel,

in close proximity to shopping and restaurants nice clean pool

plus the courtyard/pool area was a great place for the two families to relax around the fire for a pre wedding dinner

pool and for pit area were great

pool wasn't recently cleaned

pool is heated and has some shade to use if needed

didn't replace coffee, kitchen towels or run dishwasher

spacious room, clean, pool, friendly staff

the pool is so tiny and only 4 1/2 feet deep and had a basketball court beside it—not relaxing at all

with kitchen

they gave us a late check out, they were very willing to do anything they could to make our stay more enjoyable

my kids loved the snacks and available pantry item for purchase

the location near outlet mall and plenty of restaurants the staff is so friendly free popcorn breakfast and dinner our room had a few of a nice pond and the interstate so we had something to

staff, shuttle to airport, food

water refill station at gym entrance

convenient to the airport very easy check in and check out facilities were clean nice pool good coffee nice

i was told if i needed help there was someone doing laundry

small pool and gym - no free weights

pool was great, but sidewalls of pool need some scrubbing, as there was some algae growing in spots

it sounded like kids may have been running around

having the kitchen facilities in the suite even though it was a short stay

gym was small and some equipment was broken.

it had laundry , workout facility

friendly staff and clean rooms comfortable beds, laundry room and large refrigerator

neat and clean and free laundry service gym and heated pool

everything was immaculate, the pool was a decent size, the breakfast was fantastic with a lot of options, coffee is available in

there is a shuttle to take you to the airport, or other local stops, the staff is cheerful and helpful

the shuttle was a huge plus and the bus stop right by was a bonus

super small pool

close location to airport, great service on shuttle bus to rsw. room spotless.

think ) at check out

room was clean, location was great and regular breakfast was being served

everyone was friendly. breakfast was hot. location is convenient!

closeness to airport, hotel shuttle to and from airport, close shopping, dining, delicious breakfast and wonderful staff and

was very clean. free breakfast was decent. comfortable and quiet room.

more luxury bedding water preasure in shower poor, area around grills pavers filthy, pool dirty and not

probably a little bit more space in the breakfast area

location of pool - no sun

hotel was spotless great worker and even better breakfast.

day and only stayed one night but i was surprised by how big/long the rooms were and all of the kitchen supplies available

staff went above and beyond for my family to get a early check in, nice, clean , and love the staff and

great shuttle service to airport

the restaurant & bar are very nice and convenient

shuttle was extremely efficient & timely

they also shuttle to nearby restaurants and shopping and the cute bar in the lobby is nice and that food was pretty good too

a little sparse) equipment in fitness center

the pool was freezing cold, a pity the dont warm it up.

arrived at 3 and they didn't have a room for us so we went to the pool

the pool was closed. breakfast on the weekend did nit start until 9:00.

ample parking, friendly staff, clean modern room and good breakfast

cleanliness, location, breakfast, pool

over the years we have always use haytt place esepcially when we our kids were younger

hotel is great; everything you need: pool, gym, full bar, free breakfast

good breakfast, nice and clean pool, the bar

i had to take my used linen to front desk and then follow desk attendant into laundry room to properly discard my used towels

good free breakfast (eggs and meat, waffles, muffins, cereal, fruit, yogurt)

breakfast

no bathrooms in the lobby or outside by the pool.

breakfast was very good as well

free hot breakfast sure made the room seem cheaper not having to feed 2 hungry teenagers in the