check in staff was friendly. pool was nice. bed was comfortable.

property is set back from a main road so you don t hear traffic and parking is easy and plentiful

staff was accommodating to allow me to leave my car in their parking lot after check out while i attended a nearby

parking was limited, ongoing construction to hotel was inconvenient at times, gym was poorly

the room, cotton sheets, comfy pillows, convenient arm chair with pillow and cocktail table, nice breakfast options

was hoping exercise room would be a bit larger as well as the pool.

small but cute pool, with jacuzzi and a gym

pool shut down and my room toilet was mess up in the inside but still flushable and work

pool not open!!!

lack of access to catering and bar at all times during the day. hotel was a bit soulless

ladies working breakfast were very helpful

the breakfast selection was good

clean, well laid out, nice pool, fitness room, great staff, breakfast area, in safe and area near an outdoor mall and other

pool water too cold.

cleanliness, served breakfast

loud guests, kids running and jumping. pool was nasty. by a train track.

i was roomed by the pool area which wasn’t an issue other than kids running in and out until the pool closed at 11

pool was out of order poor breakfast didn't get the room i booked alot of kids running around

i really enjoyed the breakfast in the morning. there was an indoor pool as well.

the breakfast was free & delicious

room was very clean, staff super friendly,bed was comfortable,parking ample & safe locat

kitchenette and large room

pool looked very small and the hotel is located a long distance from the interstate i was traveling

only problem, if a problem was getting into and out of parking lot

the room was nicely furnished-linens very nice. the complementary breakfast was superlative.

great staff and great size room! breakfast was best of last 6 sites we had been! 10+

the location it was quiet and beautiful, the included breakfast was fabulous

the nighttime clerk let us park our truck / car in tow right near the front specifically so she could

provide a microwave in the room, but no worries because i brought my own you need it having three kids around and finally the refrigerator took all day to get anything cold so they should check

availability of an early check in

breakfast was excellent

vicinity to the tpc southwind golf course.

close to where i needed to be. indoor room entrances. free breakfast,coffee!

the night clerk went above and beyond and i loved the breakfast

great rooms, beds, staff and breakfast.

it was a bagged breakfast. but they have many options.

the air conditioning did not work as well as the guest laundry room

many options i loved it i also enjoyed the lady that serves the breakfast her attitude and spirit was soooo welcoming she conversation welcoming with

the only complaint was that the coffee at breakfast (i arrived when it opened at 7 am) was cold

the laundry was obviously not changed from previous guests as there were pubic hairs on the beds in

the timeframe for breakfast was 6-9. i wish it were a little later.

awakened at 5 am by the garbage truck emptying the dumpster right outside my window and a kitchenette without a coffee maker

breakfast wasn't that great but if you need to grab something before you go it's ok

choice for breakfast, i had a kitchenette but had nothing to cook with

loved everything except you have to bring your own pots and pans plates etc to cook in the kitchen

swimming parties but i went down to swim with my family and there was about 20 little kids in the pool

only thing pool was closed because of coronavirus

the food and drinks from the bar were on point

lady at the front desk and the guy behind the bar were very friendly and greeted you with a smile everytime you passed them

the indoor pool and access to the expressway plenty of eating places an some night life

i had no problem. they need an indoor pool

clean, friendly staff, good breakfast, nice location

the breakfast was so good

didn't eat breakfast

roshan ask me and my sister only 4 people can stay and the room which i book for 2 adults and 4 kids cause he seen i brought more kids like 4 more so i politely told him all them wasn't staying

gated parking lot. friendly staff. indoor pool.

room service came every morning had clean towels and rags and a freshly made bed during my

the walk from the parking lot to the entrance

gated parking, cleanliness, great room

the pool was little dirty/cloudy. it seemed like it hasn't been cleaned in a bit.

breakfast was mediocre

was amazing from location to room to staff and breakfast was a bonus

the breakfast was just okay could hv been slightly better.

the breakfast was great every morning and they have the friendliest staff

everything was amazing, the only thing that was disappointing was breakfast.

environment & breakfast was good.

no outside patio near the pool

the chairs didn t match at the kitchen table. the sofa bed sat to low.

our kitchen was stocked with everything we needed

loves the best and pillows and the pool.

didn't have a dark roast coffee available during breakfast

more choices on the breakfast bar

breakfast was awesome. rooms was modern, clean, and very functional. service was great.

it was clean and safe and the breakfast was an added bonus

the pool was out of order

parking is never a problem

would be nice if the complimentary breakfast included a toaster and aselection of breads, bagels, and english muffins

there are no signs that the laundry room are on the fourth floor as well

have stayed at this hotel lot s of times and the service is getting worse stayed a weeks no room service 5:11 the air condition sound like a lawnmower and also had water bugs and never no

nice pool area. friendly staff. close to restaurants. price.

pool was warm though

inside pool

pool water was too cold for me to swim. need pool heater

pool was closed due to covid.

te breakfast was great. also the kids enjoyed the pool.

some issues with breakfast but when addressed they addressed it immediately

accommodations were outstanding and breakfast was great!

i only wish the pool was ready but i understand that part

breakfast set-up was not good

fitness centre and pool

good bath linens, good toiletries, excellent water pressure shower+sink, super clean, easy parking, good location

wifi is horrible!!

bar is severely overpriced

soccer tournament was going on so kids were just allowed to run free and take over the place

also kids soccer being loud very late at night

i love you have an iron, ironing board, and decent priced laundry machines

staff was very friendly and breakfast was great.

also, the pool is very small and just 3-4-5 feet deep which was fine for the kids with me but would be disappointing for older kids and a crowd

the staff was super friendly. the breakfast was great. hot bar! so comfortable and quiet .

my husband and i and 3 grand kids

breakfast could have been better.

we did not take advantage of the free breakfast either

had to swipe the card at least 10 times before it worked. no breakfast because of covid

needs updating free breakfast was coffee,honey bun and corn flakes

also didn’t have breakfast available

it would have been nice if the complimentary breakfast didn't end at 9:30am'.

breakfast was good like waffles,fruit .

the staff was helpful and the breakfast was

no indoor pool!

the pool was nice

pool

breakfast was good. checking in and out easy.

laundry room

swimming pool

they have a breakfast in the mornings in the lobby and there is a waffle house next door that you can walk to

eckout) but the maintenance

that the pool has bad hours for use. closing at 7pm n opens at 11am. need longer hours for pool.

the pool times weren t correct, my room smelled like wet carpet

the breakfast was nasty

the pool doesn't open till 11 then closes right at 7

the breakfast was good

very clean, easy to locate, and the breakfast was good!

typical ‘free breakfast’ far - easy for the staff to prepare but not too filling.

reasonable price and good breakfast

great location, easy on and off highway. clean and the breakfast area was immaculate.

the breakfast wasn't bad

that covid has changed alot about how hotels are doing things, i understand that the breakfast was different

no breakfast in sunday when i paid for breakfast included.

began, they should have anticipated higher occupancy and staffed up to provide a hot cooked breakfast, as provided in other hotels in germantown

clean, nice people, decent parking, great pet policy, nice gym area

it had a great breakfast. room was clean. staff fruendly.

front desk person, false advertising there is no kids board games or dvds etc as advertised on booking under entertainment/facilities, room above us

made small talk with my kids

didnt eat breakfast

room had everything we needed. very good breakfast.

no indoor pool

pool was closed

we were looking forward to relaxing by the pool since the site advertised having a pool

pool didn’t work

the pool was full of leaves and dirt days after rain storm.

outdoor pool

the decoration is beautiful i love the coffee and tea the hotel offered also has late check out at 12pm and late breakfast ended to 10:30

pool was not in service and poor meat choices for breakfast

room, pool, breakfast were all great. thanks

nice hotel, breakfast was very good, hot coffee, the room was very clean, bed was very comfortable and the

this was by far, the cleanest hotel ever! breakfast was great. staff was accommodating!

the breakfast was delicious and staff very helpful.

was a broken tile in the kitchen area

nice, big rooms with kitchen and lots of storage space. great waffles! good coffee.

loved the amenities and kitchen areas

the drier did not work and i had a lot of laundry to do after 2 weeks of travelling

everything from the dove soap to the pool. everything was perfect.

the pool area was great and the water wasn't too cold

liked the pool.

very clean and pet friendly. pet policy not mentioned in the reservation nor was the pet fee!

pool was not open, breakfast was quoted at one per room, not occupancy, we booked a double room

nobody cleaned the pool the whole time i was there

i didn’t like the fact that the pool was closed

food in fridge from previous guest swimming pool had geese and geese droppings in water

there were bugs in the pool

great breakfast and nice bar

they had a starbucks bar as well as an incredible breakfast

the hosts at the bistro and bar were great as well

breakfast had a price

the rooms could use a full body mirror and breakfast could be until 10/10:30am

only thing i did not like was there wasnt a hot breakfast which was due to safety precautions because of

was disappointing that the bar wasn’t open for all of our stay (closed sunday and monday)

cameron did do his very best to get our rooms as close as he could and gave us breakfast vouchers

breakfast was very efficient

everything the pool the staff n the breakfast was amazing so good

liked kitchen in the room and that pots and utensils where also provided upon request

was nice to have a small kitchen with with modern fixtures

even tho we had a kitchen in our room, there were no cups, dishes, silverware

tv sits too low trash from previous guest under the bed behind the couch & under the kitchen sink trash can witch was

the first off it not a kitchenette, its a kitchen

breakfast was sufficient and location is good.

i liked that the property was new. it was clean and it came with a small kitchen.

the great nourishing and healthy breakfast

breakfast was only mediocre

didn't enjoy breakfast bc the desk help was sick and coughing very bad

indoor pool had very strong chlorine smell & pool was on cold side

loved the fire place, heated pool and the open breakfast where they cook the omelette the way the customer wants it

convenient bar for night cap after long day on the road

sign for the pool said that it is open from 5am-10pm

pool was inoperative

the breakfast waffles batter

had to leave at 5 for work,breakfast is served at 6.

i also did not like the fact you had to pay for laundry

was pet friendly and boy you could smell it

breakfast wasn’t cooked at all on sunday

location in east memphis with easy access to all of memphis grocery store right near by, full kitchen in the room, first room smelled like a smoking room-staff transferred me immediately to an

the kitchen

grab n go breakfast. ok. coffee was good.

dog park for my dog, full kitchen, pull out couch

the room was clean, kitchen was immaculate

good wifi, good television, comfortable beds

fact it had a fully functioning kitchen

breakfast. nothing i liked.strictly personal preference. nothing wrong with what they had

the layout was perfect the staff was amazing it had an laundry facility which i loved

i called ahead of time to possibly get a early check in

didn’t eat breakfast

room had appropriate accessories for accessible room service

i had a good sandwich at the looby bar and a few drinks and good conversation with several other guests

i had a 4:45pm flight, the front desk gave me a 2pm late check out unheard in the hospitality business

ev charger worked to charge our tesla

the location and parking

the pool wasn’t clean and the breakfast was okay.

smoke area, breakfast, pool

it was clean, the beds were comfortable, and the breakfast was good.

we chose the space based on it having a pool and it was out of service, but that wasn't said until we go down to the pool and it was locked

the outdoor pool would have been nice, but we arrived later so we were not able to use it

the gym could have had more weight lifting equipment.

the room was very clean and the pool was great.

well located pool was really good

staff, food, gym and rooms were excellent

breakfast was wonderful and plentiful

full kitchen with a stove top to cook

price, location, staff great folks- - great cool place & have a kitchen in some rooms

there were no dishes of any kind in the room, even though there was a kitchen (although that could be covid related and we didn't ask)

cheap, very rough; thin-hard toilet paper; absolutely no extras (bottle water, blankets, plastic laundry bag,

great location near an abundance of restaurants, stores, and luckily a laundry mat

kitchen

full sized refrigerator & kitchen. staff was also very good.

yes, no hot breakfast

laundry- all the dryers were broke

the only thing that i didn't like was the breakfast.

it would be a great place to stay for a longer period with the kitchenette giving you the option to cook

floors were sticky the tub dripped constantly had a full kitchen but we had to ask for a coffee pot and

asked for drinking cups (full kitchen) never received

the light in the kitchenette did not work and the floors in the kitchenette and bathroom were sticky

the kitchen and access to laundry

rickety and looked like vents had never been cleaned - also pool was still not open in july so kids were quite

not enough channels on the tv for keeping adults or kids entertained

shower was not clean and unfortunately the only room left that night was a handicapped with kids in the room above running and jumping around the whole night

heat in fitness center; soap, shampoo, conditioner dispensers empty in both bathrooms in our suite; more

) no pool no fitness access only two pillows available, no extras available because staff said they have none

the staff, decor, room, location, breakfast

breakfast was ok. we like to buy breakfast food to have in the room.

for this amount, i could've gotten a room with a kitchenette

breakfast was good

room itself is comfortable and the kitchen area as well, did not like the shower, one day, had to let it run for 7 minutes before the

pool was closed again due to the pandemic but it could have been cleaned to keep up with

kids n the pool all day

the breakfast was great, and dinner at the italian restaurant was fabulous!

went to go to pool for adult swim after 9 pm and it was still full of kids

the pool was closed

the kids had fun at the pool

cleanz friendly, warm pool good breakfast.

like everything but it was a baseball league with alot of kids very loud dey was knocking on people doors and running ect

kids were running the halls before 8am, yelling and slamming doors

convenient to restaurants and shopping.. clean and neat. comfortable bed. good breakfast.

the pool

it was clean were they did breakfast

did not eat breakfast. location was fine.

the free breakfast is not good

breakfast. biscuits was too hard to bite. had 8 inch waffles and 3 inch plates.

luxury upscale roomy feel & fabulous breakfast

& helpful staff, after hours food & drink was affordable and good, nice pool, great room setup with a comfortable couch we actually used for watching tv, and a nice

even with late check-in, we were able to get a drink from bar as it was closing

great gym and pool area

breakfast

the pool and courtyard area are very secluded and safe

was a bit disappointed that the pool was not open

awful lot of unattended kids in the pool

loud guest pool not nice staff at front not friendly spiders in room

the pool wasn't open the day we checked in

nice fitness room

the full kitchen, the space in the room, and how clean it was, front desk check in was fast and he was

the kitchenette was great.

like the size and the full kitchen

the kitchen was barely supplied with the proper utensils

the swimming pool was down for a day or two

breakfast was nice too

the pool was inside. the breakfast was delicious! not to mention the location was everything!

i wanted to get in the pool so bad but i know with the virus going on they are being safe

nice hotel great room breakfast was great, pool was wonderful

also the breakfast selection was very slim and not the greatest

the breakfast was mostly bread

breakfast was very bland and not well stocked

the breakfast was great and the room was exceptionally clean

not a breakfast person

clean and comfortable room at a fair price. really like the pantry and the kitchenette.

it had a kitchen

comfortable bed, chair, bathroom had great water pressure, we liked having a full kitchen

i love the full kitchen in the room

love that you have a kitchen with everything you need. staff is very nice as well.

could have been a microwave in the room; an indoor pool would be nice

we literally checked out the next morning…i wouldn’t recommend to anyone with kids honestly

breakfast was scant, pool didn't open before i needed to leave each morning.

freeway and come back to it again housekeeping never came but this covid era so to be expected pool and restaurant closed should have been open and

pool was just blahhh...

the size of the room, the tv, the staff, and the grill & pool was so wonderful.

the room was big kitchen area fridge, dishwasher

large, clean room with a kitchen and sitting area. comfortable bed.

breakfast could have been better. the pool was dirty.

bathroom was not adequately cleaned and the same for the kitchenette area.

need more handicap parking

the pool was covered some what clean had coffee but no coffee maker

breakfast and pool was open. thank you!

the bull was great the staff was great and the breakfast was decent and the pool was

sink clogged, room door wouldn't close without slamming it, the door to the pool would shut so violently it could knock you over, the cabinets in the room were chipped and

full kitchen in our one bedroom

breakfast was delicious every morning and the amenities were plenty

there are kitchenettes for whatever else you want to eat, drink or keep refrigerated

large rooms, front desk man was very polite, and free laundry facilities.

the kitchen was well supplied

have one person who takes orders for room service

from the front desk to the bar to the the coffee shop

loved the pool area and big hot tub, the fitness center was awesome too

breakfast in bed. the room service breakfast was great especially the brisket.

we enjoyed the bar, pool and other facilities.

to much chlorine in the pool

the pool was awesome and the staff

the pool and hot tub was closed

loved it just should have let me no about the pool i had messaged y’all and ask did they have one y’all yes not it don’t

indoor pool and hot tub and the hrs that it was open

outside swimming pool

the breakfast was nice

we also liked the breakfast in the morning with all you need to start your day

the 1st clerk that greeted me when i 1st got to facility and fact it had a pool

breakfast wasn’t great but ok

the breakfast was great the room was very clean and comfortable

breakfast was not so great

i likes everything the breakfast should of been til 1030 that’s it

breakfast is great to get started and save money on a meal

breakfast and spacious room

fenced parking and good location.

how early the pool closed

no pool was available

wifi was horrible

parking lot was behind a barbed fence with key card access, which created the problem of staff not

no pool.

working gym what they did have was an after thought need a real gym the fron security lights shined in

nice rooms, clean, pool was nice too

i wish it had a pool

the facilities were small such as the gym area and the bathroom wasn’t that great.

breakfast was fresh hot and tasty

pool was closed with 95 degree weather

very nice staff. breakfast was good. location was easy to find. will definitely recommend.

they have good customer service if they have the ability they will award you with late check out

from going onto floor, homeless people and trash outside, hallways and entrances filthy, outdoor pool unopened, breakfast was late getting set up

they should replenish the breakfast up until 8:45

breakfast was good for a hotel, staff were super friendly and very accommodating

the fa utility was very clean and the room was spacious. they also had guest laundry available.

needs to get the pool fixed and heated soon

the price an no breakfast

loved this location!! pool was wonderful. great rooms and staff!!

breakfast area a bit small for the crowd that was here on holiday weekend

good breakfast, clean pool, room was clean and comfortable

you so much for providing breakfast but i didn't care for it

rooms small, disrepair in fitness room

pets stay free, honestly that's how they got us, since some places charge $75 for a pet to stay

wifi didn't work at all - if it did, would have given the location a solid 8

the parking lot

the only problem i had was the big potholes in the parking lot

my son and granddaughter enjoyed the outdoor pool

pool was small but clean

said indoor pool and breakfast buffet, but pool was closed and there was no breakfast at all

no continental breakfast, doors broke and property cluttered

no breakfast only waffles! main elevator broken

the sheets wasn't changed, no breakfast, the pool area was out of order

was no breakfast available and the gym and pool were closed all because of covid

negative was i believe they were allowing locals to come in and out of the pool area

majority of parking is on the side of the building away from the entrance.

room service didn

i saw the pool and gym, but i didn't get around to using them, but they looked very nice

not enough parking space

pool

my children didn't get to go to the pool

all the equipment in the gym was broken

the pool was kinda murky

they had hot breakfast