we wanted to use the pool but it was closed.

there was another note stating the pool and spa were closed due to remodeling

should have let people know that the pool and hot tub were not available to use

the air conditioner was in the way its a bummer that the hot tub isnt there anymore, the pool is freezing

not reply to queries sent by text such as hours for pool

it's quiet, not too much traffic. breakfast is very good and hot.

room, and pool area was very clean

wonderful continental breakfast

enjoyed the pool

breakfast buffet wasn't very good

would have liked a larger screen television. due to wuhan virus, no hot breakfast.

excellent breakfast

i liked that they’re pool is open late and it was easy to get around

i was there for such a short amount of time so i didn’t use the pool or fitness room, but they looked nice

love that the pool and hot tub were open

the friendly girl at the desk. the bed was comfy. breakfast was great ! nice hot tub and pool

the breakfast was great

friendly staff, cleanliness, free breakfast, 24 hour coffee available.

i understand no breakfast but no alternative such as granola bars or fruit offered as alternative

pool area was beautiful and breakfast was delicious

staff very friendly, pool area nice

the pool and hot tub.

excellant overall except breakfast. not much done to entice you to ear--we passed on this.

couldn’t sleep because our room was om the second floor above the laundry room in the machine make very loud sounds like a factory noise terrible

quiet. clean. breakfast was average but better than most.

the spa and fitness center were very enjoyable as well

kids favorite) rent it for an hour for best training with scott our personal climbing expert

room was clean and great amenities restaurants fitness center

liked the lobby, restaurants, availability of spa and fitness center nearby, indoor pool, beds, room size, gift shop, coffee shop

also, i called for room service and maintenance 2 different times and they took a very long time to come to the room

the outdoor pool area is amazing.

the room service was terrible. $60 bucks on food that had probably been sitting out all day

easily access the ski resort, the hotel amenities and pool, the timber, ridge waterpark, and the spa fitness center and gym

huge updated kitchen, living area, and bathroom

i checked in the room i was given didn't have a fireplace or spa tub , this bothered me so i took my ipad up to the front desk & explained the dilemma ,they

i was not able to enjoy the lazy river because there is no rules for the kids to act crazy which is up-setting since there is other regular swimming pools and water slides

but the spa was wonderful, and the water park was ok

the kids had a great time

for kids- waterpark and arcade- food by pool, waterpark had it all for kids of all ages

only thing that was weird is the bar and restaurant closed at 9:30 on a saturday night the same time the water park closed and

it wasn’t them but noisy kids running up and down the hall. poor parenting

need to up their game on the breakfast offering

the kids enjoyed the pool

the pool is quite small, but for me, not a big deal.

this hotel is very clean, the staff was friendly and helpful, and they had a great breakfast!

the pool area was a nice surprise - we didn't expect to see 3 separate pools

i have 4 young kids and they liked the pool that starts at

h2o i m gym

the kids enjoy the pool, and the rooms are always comfortable

breakfast food was not good. but the price was right.

pool and spa too small

breakfast could’ve been better

the pool was a little small and somewhat chilly. the treadmill didn’t seem to work in the gym.

and the spa tub was hard to get in and out of

the rooms are spacious and the bathrooms with the spa tub was lovely

the kids loved the pool. the room was great, comfortable bed.

fully equipped kitchen and great location.

room service came at an inconvenient time one of the days

the gym room was amazing i enjoyed that. the rooms were bigger than expected and clean.

clean, good location, parking easy & close to room, very spacious bathroom with whirlpool tub, nice outdoor patio

the pool and gym were great and very clean as well

our suite had a full kitchen in it, which came in handy with the kids

the indoor pool was great because it rained. my granddaughters love a jacuzzi!

really nice to have bedroom separate from the living room for our kids

hot tub in pool area was small and always occupied by the same couple. not your fault.

allowed me to park in the parking lot in the morning before i checked in at 4:00 p

perfect couples getaway, but will definitely be back with the kids

they helped me with special requests, navigating an early check in and showing my new sweetie a lovely time

the pool/spa area was very clean and enjoyable.

get back to hotel was a little nerve racking with kids, since you have to walk up the parking lot and people were flying around the corner by front

not much - wifi was good

i don t believe there was breakfast or wifi

free wifi

so very peaceful and quiet, however, we drove the 5 minutes to downtown and never had a problem parking in the free car parks

very clean, accommodating upon early check in and late check out-

clean comfortable and quiet. nice pool and jacuzzi too!

holly at the desk was such a pleasure she in gaged with the kids and was very friendly and helpful

pool and spa

service very good. stay out of room 313. kids running up and down hallway at all hours.

young kids screaming the halls at 2am. police activity early in morning.

the breakfast....

everything was great - room was clean, staff was friendly and helpful, breakfast was good, etc.

got to breakfast after the construction workers so it was limited availability

breakfast pool

very accommodating, we needed an early check in bc of a wedding

the pool was clean and a nice size

the breakfast was really good. lots of options. the pool area was nice.

breakfast was quite good

staff were terrific, loved the shuttle pick up / drop off at airport, the full breakfast was really a value

pool closed at 9pm

wifi didn t work on the third floor any of the days

wifi connection was very slow. they definitely need to upgrade their system.

the wifi didn't work

originally were placed in a room that overlooked the parking lot, but when my husband told the desk clerk that it was our anniversary

toilet too low to ground wifi poor

more natural breakfast

the breakfast, the room and the tv channels

more natural breakfast

the breakfast was very good, and the facilities were excellent (pool, work-out room)

breakfast was good and the location was also a good choice.

is was clean. staff was great. breakfast was good.

breakfast was pretty good

very good breakfast.

breakfast ended at 9. i sleep.a bit late.

great breakfast, great location. very clean, very friendly staff.

very friendly staff clean rooms delicious continental breakfast

the breakfast was exceptional, with warm selections each day

the hotel was full, very busy, chaotic and noisy at breakfast but the evening was quiet.

the rooms were very nice with small kitchen

great buffet breakfast and large room with enough space for 4 people.

guests took over the pool and were drinking heavily which it an inappropriate spot for my 3 year old grand daughter

it had a pool and work out place

excellent breakfast

breakfast was excellent. wonderful and delicious choices to choose from.

great staff. weekday breakfasts were very good. comfortable beds.

maybe to have yogurt in the breakfast area, bigger muffins

the pool was clean and user friendly

clean rooms. friendly staff, nice indoor pool. and decent complimentary breakfast.

breakfast was good

pool looks great, but didn't get a chance to use it, though others looked like they were having a

pool should be bigger :)

we did not partake in breakfast since my boyfriend and i would not wake up on time.

very clean, nice pool, great breakfast

breakfast was great- cheesy omlettes, bacon, sausages, pancake maker, muffins, cinnamon rolls,

fitness center has 4 treadmills, one bike, one eliptical, and free weights- equipment is

the bar wasn't open that night but no big deal, we walked down the road !!!

good breakfast and awesome coffee

wifi was good outside, but pretty much non-existent inside the room

doors for fresh air, real glasses instead of plastic in the room, convenient parking, great bar,a good trio playing oldies but goodies

parking up close could be designed a bit better

only warm could also use paper towel at the wet bar for messes

no golf course view but, not a deal breaker for sure

the mini bar prices were outrageous

the pool, sauna, hot tub were not in walking distance

there was no live entertainment at any of the restaurants, and no pool at the hotel.

the wifi was not working so couldn t use my phone to take pics of my kids

the pool was kid friendly with a basketball hoop and sprinklers for the tiny ones

also parking was awful

very loud group of kids

parking at the end of the night was sparce, had a pretty good walk to get into the lobby.

shuttle to airport was full at 0500

wasnt thrilled anything the best about this hotel other than the food and bar was probably the

mice big pool but smaller rooms. nice for a weather cancellation rooms!

the staff were kind, didnt have any issues with noise, complimentary starbucks breakfast and drink every morning (makes up for nobuffet breakfast due to covid-19, starbucks

the room was clean! free breakfast good bar great service

cluded)

love pool and spa! always

the breakfast buffet was fresh and stocked

good for families w adjoining rooms and inside pool

the bar and outside seating area was perfect

welcoming friendly staff, room large & decent nice breakfast area complimentary breakfast ez

could not get into pool was to many people there

clean nice staff good breakfast

the only thing i would change was the breakfast. maybe add some bananas, yogurt and oatmeal.

the laundry room was close to our room and the machines functioned propery

the breakfast awesome! the pool and hot tub were great too!

breakfast

rooms were comfy and the pool and spa were great

plenty of long term parking for our vacation and shuttle was quick

the shuttle service was within walking distance

continental breakfast there wasn't any other than that the stay was great

breakfast was really good

husband and i are not from the area had a friend with 3 kids that wanted to visit with us while there and maybe swim for awhile our first night there and

airport shuttle was perfect, right on time, waiting at the airport when we returned at 12:30am, drivers

to airport, shuttle service, very clean

clean, conveniently located, breakfast included, friendly staff

breakfast and very convenient location near blue mound road, i-94, and wisconsin highway 164 for

this place had on site laundry

price laundry facilities location to restaurants free breakfast

my wife liked the laundry facilities

gym / layout of room / amenities

great sort bed , slept well, loved the coffee, didn't go to breakfast

the breakfast was not very good, in fact we both skipped it

clean facility, nice size rooms, breakfast included

plenty of options for free breakfast

we didn’t have breakfast on sunday morning because we were meeting family out

good breakfast

breakfast was good

beds were comfortable, room clean, excellant breakfast.

clean, comfortable, very nice staff, great breakfast, great coffee. would stay here again

on the bus line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer/dryer, vending

the airport well before midnight just after we arrived to ask the staff to pick us up with the shuttle bus

we called the day before to make sure we had a shuttle to the airport

shuttle was unavailable when i landed at mke

it was nice that they offered an airport shuttle.

pleasant and well serviced bar and restaurant

so appreciated the airport shuttle service available

wish the bar stayed open later lol no complaints

clean, newer hotel, my kids really enjoyed the pool and my husband and i enjoyed the spa jacuzzi

only 5 minutes from the airport with an on time shuttle

i also loved the pool, the gym, the lobby

i thought the bed was too hard but my kids enjoyed it....

super helpful and friendly staff. great location, timely airport shuttle, nice breakfast.

we flew out early so we didn't get breakfast but they gave us a banana and water to go

cleanliness, amenities, convenience, location, able to leave car on premises and get shuttled to and from airport

i love the resturant and bar good food friendly staff

water flow to spa tub was very slow.

customer service is excellent and the restaurant attached spring gardens serves the best breakfast and soups

breakfast

full breakfast them har boil egg.

perfect location, friendly staff, 24hr shuttle

staff and the breakfast selections were excellent

convience to the airport and shuttle to airport

we used the free shuttle to the airport and then used the milwaukee county transit system (use the green line) to

nice bar area with excellent variety

breakfast ended earlier than expected

also, the website posted it has a pool, my 4-year-old grandson was pretty upset he could not go swimming, please update the correct

the shuttle from the airport and back was wonderful

free breakfast great customer service

breakfast, my beds, and my shower at the rnd of every night.

staff was awesome. clean and very friendly. loved the shuttle to airport and back to hotel!

very pleasant stay. provided airport shuttle and very clean rooms.

the bar & grill attached to the hotel is one of the best i have ever eaten at.

friendly welcome when we arrived, clean beautiful room, shuttle to airport at 4a.m.

hard to find parking

the entry area was loud hard to hear the hotel staff due to the bar area

having to walk through the lobby to get to the pool.

there was a lot of young kids for a tournament but the hotel assured me that if i had any problems to let them know

the restaurant and bar were well run, and great efforts were made to address food allergies that were disclosed at the

pretty gross especially with two kids and a two yr old that touches everything

kids running around and jumping could be challenging if you wanted to rest.

we enjoyed the hot tub and pool, this area was clean as well

easy, hasstle free airport shuttle

it totally met all our needs from the shuttle to the bar

in swimming area without adult supervision very loud and splashing all over and jumping in the pool not looking out for others

thout any noise), the free airport shuttle, and the comfortable bed

free shuttle, very friendly staff

it made it difficult to enjoy breakfast

to make matters worse, the wifi was not working throughout my stay, which was a significant inconvenience

shuttle was timely

everyone's eyes are still red & swollen from it - we weren't in it very long because of it & the kids really wanted to

shuttle bus service and breakfast.

the pool...and the cookies

pool, staff very friendly, breakfast options

the complimentary breakfast has many options

lovely shared kitchen with breakfast foods, coffee etc

loved the exposed brick, large windows, big bathroom and kitchen

the set up had just the right number of beds for 2 adults and 2 kids

here's the thing: if this were my place, i'd make it exclusive to adults and kids 13 and up

super-clean, large room and bathroom; beautiful communal kitchen area

the breakfast was so delicious

breakfast was excellent and room was great!

breakfast was amazing - compliments to rick!!!

breakfast was fabulous and owners were extremely generous and hospitable

loved it, will be staying there again. the suite, the owners, and the breakfast was amazing

breakfast was outstanding fresh hot and tasty

breakfast was great; front desk was helpful

property was amazing! spacious rooms and great shuttle! staff was amazing as well!

the shuttle worked well and the staff were so nice

the complimentary breakfast with waffles, coffee, eggs bacon and sausage were very tasty

room service but they didn't have a runner the outside looked sketchy but the inside was absolutely

i used shuttle bus every day and i can see this service as an excellent.

we used to stay here when our kids went to school here

it was helpful to have a free shuttle to downtown

we did not see a room service menu. not sure if that is available.

the mini bar and snacks in the room were really nice, too

the lobby and library are nice and the bar was great

with 2 adults and 2 kids, we weren't cramped into the space

on-site fine restaurant

similarly no prices for room service or on demand tv

gym was a little cramped but had a good workout anyway.

very nice, updated rooms. bar and restaurant. easy parking.

our room was next to the gym. very loud. the manager compensated us for it

the bar had local brews and the bar tenders were fantastic

room service from the bar and grill until i was denied room service and asked to leave.

plus, the room service was amazing and so delicious

smelled like gym socks

like the bar that was attached. great food and drinks. very convenient. bed was super comfy.

room service came in at 930 for no reason

there was dirty laundry left from the previous renters

kids loved the pool table in the lobby

coffee maker in room, asked for hot water and a cup for tea and room service brought me a plug in hot water kettle without water or a cup

rivali was great, provided room service as well

room service trays could be picked up more promptly

we also really enjoyed the upstairs rooftop bar area and fresh cold water in the lobby

no breakfast contil

the hotel is very good. great location and staff. we enjoyed the pool.

3rd street market was closed which was one of the factors we stayed there so kids could play the games and eat

gym did not refill the wipes to wipe the machines down after usage even after i told them wed-sun

wish there were a free continental breakfast, but i knew that when booking the room

also some kids (maybe worker's

good gym and swimming pool facilities

we had a cute bar area, with fridge and microwave

the access to doing laundry was a nice extra!

no pool

not use any newer kia or honda cars apparently a group of kids try to only steal these types and unfortunately mine was one that they tried

fitness room's tv worked but the color was bad

kids wished there was a pool and i thought how the room was set up with the bathroom was a little

staff and good location (walkable to riverside theater and amtrak) rooms quiet nice fitness center (but could benefit from lower lighting and some

comfortable lobby area, large rooms, great breakfast. hotel staff was very friendly and helpful.

hotel, l had some family with me from canada, and they love the hotel, they only think it was the breakfast, almost nothing when l go downstairs, and they don't want to bring to more eggs, l will

the breakfast was really tasty. the room was spacious and the t.v. was outstanding.

great fitness area

variety available for breakfast

fitness center needs a bike or 2 .

the breakfast was pretty much what you would expect from a hotel breakfast, nothing special

having a built-in kitchen is always a plus, even though we did not utilize, it's nice to have

the full kitchen is a nice option

the breakfast on sunday was very good

all of the supplies you might need to make a meal were supplied in the kitchen area

gym was nice quality

location, free access to gold's gym, river walk and friendly people!

height of the ceiling made the room feel extremely spacious. full kitchen was and added bonus.

huge floor-to-ceiling windows and a lovely, big space with full kitchenette

the kitchen area in my room.

breakfast was not available

honestly, we booked this hotel based on the pool/hot tub situation because my kids love to swim

the pool area was very nice

that we couldn’t get in the pool

due to covid no breakfast or pool wasn't open.

laundry facility is convenient

the history behind the hotel. the rooms, and the bathroom. aldo great to have a kitchen in room.

room size and amenities, including kitchenette and access to gym

no room service

the kitchen in the king suite was fantastic.

adults + 2 kids) so we just piled it up in the corner as we were afraid to put it outside the door with the

room service was close

the wifi did not work properly in my room. 10th floor.

ey had kids)

the gym.

00 parking fee, and that breakfast was not included, nor was wifi

and also, we noticed a table in the 3rd floor lobby hallway that had old room service glasses that sat there for over 24 hours

in bathroom & kitchenet

it had a guest laundry and was well located to river walk and 3rd ward

the pancake we ordered for room service was very good

centrally located with a unique kitchen and social space

kitchen, lounge area for each individual floor refrigerator space for each room safety

we were greeted at the door with info about the hotel and recommended places to see and given an early check in

supremely quiet rooms, halls and floors, ability to cook entire meals in a full kitchen space and complimentary use of washer/dryer, eliminating a task no one likes to deal with

the coffee bar was stocked with a nespresso, french press, a wide selection of teas, as well as dairy and

the bar area was nice and staff was very helpful.

gym facility was a little small however met my personal needs

from the valet to check in at desk to bartender

loved everything from the valet to the bar to the reception staff everything was wonderful if i could give a higher rating i would

used the gym once because it was so hot and humid in there

location short walk from art museum, very comfortable room with kitchen including large refrigerator with freezer,, excellent bed, big fold out couch, plenty of

nice kitchen set up

i like the breakfast. i like the activities that was offered.

the room was spacious with a small kitchen set-up

the breakfast was good and the rooms were quiet

breakfast was excellent and the staff was very warm and welcoming and friendly and made me feel

nice and recommendable hotel offering a varied and good quality breakfast.

the way the breakfast was closed covering the area with a sheet.

the breakfast was a plus, considering we had 5 people in our group.

seemed like a breakfast

comfortable, clean, ample room; comfortable bed; good breakfast; pleasant staff

free breakfast was nice

delicious hot breakfast

everything, especially the breakfast

loved the complimentary breakfast

my husband used the gym and said it was nicer than most hotel gyms - headphones are provided, there are free weights

my kids loving swimming at the pool on the top floor of the hotel- very unique experience

pool could have been warmer.

breakfast, indoor pool and safety measures

the room was so loud that my kids could not sleep, it wasn’t until almost midnight when it got quite enough for them to sleep

enjoyed the champagne bar, aria breakfast, art gallery, vinyl albums and turntable in the room

travel a lot and don't often leave reviews but this hotel has gone beyond expectation and set the bar for all future trips

when i ordered room service, the food was cold by the time it got to me.

room service was late and most of it was cold or horrible tasting

room service options were very limited

no pet fee.

the bar and bartender were equally amazing

hotel restaurant and bar was exceptional

didn’t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place to eat

they had an amazing gym!!! great bar too.

wish they had disney channel for kids

we loved the games for kids and the pool

it’s a beautiful hotel. the location is nice. the gym was satisfactory.

pool was great for the children and room was really interesting in design, with plenty of space for

my fiance and i have 3 kids so once a month we will go stay at a hotel to get away

bring our puppy with us was a huge bonus, and we appreciated the thoughtful touches of providing pet bowls and extra poo bags in the room in addition to the regular human supplies/toiletries

kitchen, nice room design, cozy patio, great food at restaurant, coin laundry super convenient

it was great to have a full size kitchen in the room and laundry in the basement

good kitchen with all cooking tools is in the room

especially for folks with allergies, every room has a mini kitchen & there's a great grocery across the street

kitchen, laundry, location, restaurant

we found cockroaches on the kitchen

the 2nd day just no breakfast they said we had to go to the kitchen door when clearly there was a small buffet area in the lounge why would we go in the

was no restaurant in the hotel but they had a great breakfast

the shuttle was great took us to some nice places

the shuttle driver dropped us off at the rave and made sure we got back to the hotel after our concert