it was to cold for the pool

they even had nice fresh fruit on the breakfast not old mushy fruit

breakfast was okay, the room was clean, and the wifi was great

even though they couldn't provide a full breakfast selection they still offered a bag breakfast in order to still provide us with our free

great breakfast

breakfast was terrible.

pool and hot tub were amazing even in the rain

breakfast was good...bed was perfect slept really well.quiet place

the spacious room the pool and hot tub friendly and professional staff

very quite and clean.. we loved the pool and breakfast

spacious, comfortable rooms and beautiful outdoor/pool area

modern room, good window view. pool area and nice bar

no breakfast included and the bar closes early .

is absolutely no shade in the pool area

clean nice location and cool bar tender

the pool and the amazing beds

the breakfast was delicious

location was 1/2 block from where we needed to be, the bed was amazingly comfortable, and the breakfast was the best we have ever had at other hotels

comfortable bed. complete breakfast.

there’s also a gym too

hats off to margarita (breakfast area) and valerie (front desk)

breakfast was excellent, but made even more special by the omelets made by margarita

i love the perfect gym equipment for my tastes

breakfast was incredible, the pool table and games and the staff was top notch

the gym is great

we had a small kitchenette and was provided with a cooktop free of charge for our entire stay

pool was cold

breakfast was good lots but f selection

was clean, it was accessible, the staff was awesome, loved the breakfast area and the multiple choices of food, would recommend this hotel and hotel chain to

pool and gym were open!

clean hotel, very clean rooms, breakfast was very good hot and plenty, coffee was 5 star quality

complementary breakfast was sparse, there were few selections beyond eggs and bacon

hot breakfast choices limited

loved the breakfast

free breakfast had lots of choices

pool was too small, there was always a large family (8) utilizing the pool so we never used it as

also we were told we couldn't use the pool last night but after we got out , others went to the pool and they weren't told to get out

were bugs and other items in the pool

but it had breakfast, clean rooms, a pool, and very nice folks

the pool needed cleaning

loved the cleanliness , the shower, breakfast. large rooms.

enter their rooms everything is so calm, the breakfast is good and enough, room has a complete kitchen with full fridge so literally you could live there if you want to, and finally the bed,

kitchen was very small but it's doable if one person is in kitchen at a time

it was nice and clean. i liked that it was modern and had a kitchen. convenient location also

well designed suite, comfortable bed, real food for breakfast, friendly and efficient staff, cool pool and outdoor

would have loved an indoor pool.

conveniently located, great breakfast, helpful staff.

the breakfast is very good with lots of variety

box breakfast was a bit disappointing.

pool is always in shade.

kitchen cabinets were very old and worn out

had a kitchen, but hotel did not provide anything to actually use it

kitchen

it was a queen, it is much smaller that my queen bed at home no basic cooking utensils to utilize kitchen no one at front desk early morning to give details on check out

'queen size bed 'was very small, there were no utensils to utilize the kitchen, and the front desk was closed for certain

the indoor pool was unusable due to heavy chlorine

the magnolia bar & grill was closed down, but the hotel didn’t state that online

got there at 11 and the bar was already closed which i get it was a slow night for them

would like a continental breakfast to be offered

the breakfast options could have been better

view of the pool & the little balcony was an extra bonus

great amenities such as outdoor pool, workout center, dining area and covered garage parking

we used the gym and everything was very clean

pool should be open late on weekends for adults

were located by the pool and the people below us had dogs

cost of all meals, room service, breakfast, and the restaurant; unfortunately, it is rather overpriced

parking lot is poorly lit in some areas.

kids loved the pool

room service was priced modestly and very good

location, room service, quality of food, and it was not too pricey for a four star hotel.

they served breakfast even with a short staff so the guests were taken care of

great breakfast with good variety

excellent breakfast

the gym you need 2

i enjoyed the breakfast every morning. the staff was very helpful and professional.

only small negative was breakfast was just ehh

breakfast and cleanliness

loved the shower, all the lamps, and complimentary breakfast

perhaps, breakfast could be extended until 10 on the weekends

really clean and nice hotel, super gym. the staff were very kind and helpful

the pool and hot tub where open and had a basketball court

cold breakfast options were good

i'd definitely stay again if i needed to stay a week or something, because the kitchen area was neat too

pool area and food was good .

the gym was nice and so was their basketball court

the room was clean and the staff were very friendly. the breakfast was very good.

the breakfast was very good and had good variety each day

loved the pool that it was still open beyond sept

the rooms were clean, pool was open and clean

pool looked inviting but the water was cold

breakfast area was too small so it was full. hot water didnt get very hot at all in shower

breakfast was also a big letdown

breakfast was better than average.

more options at breakfast

breakfast was so-so

awesome hotel. plus there's a bar and restaurant inside.

nice pool area

no loungers by the pool!

the pool and location

was very clean, easy check in process, great bar in the lobby

clean, breakfast was very good (extra cost), very quiet.

staff that we did meet were all very friendly and helpful especially those in the restaurant for breakfast

pastry at bar and good coffee combined with super friendly, professional and customer oriented staff

fantastic service/comfy beds/extremely clean/awesome outside area and pool

paid for breakfast with the rooms

then booked in room 220, we were right over the pool which i requested we wouldn't be, because the next day had an event

convenient, cleanliness and daily room service

location , westin heavenly bed and fitness center

loved the location. also, loved the bar! also enjoyed the pool

there was a small daily fee for parking and the pool was too small for lap swimming.

room service was quick and delicious

we also enjoyed room service - the food was delicious

pool and spa were a lovely way to relax after a days work

beautiful hotel, nice pool, great staff, perfect location.

location was key for staying in south lake. nice saltwater pool.

we did not utilize the bar area, but it looked nice

pool was closed and my grand kids were upset

the pool wasn't available to swim.

clean. beds comfy. good location pool felt great

rooms were good, pool was nice, location was good with minimal travel to competition at tcu.

menu in bar was pricey

bar area, was absolutely the best

was a great location for our visit. it had a bar and restaurant area if you choose to use it.

not crazy about the sliding bathroom door for privacy. bar drinks were a little pricey.

hotel is very sleek and upscale--i didnt like having to waddle wet through the bar to get fromt he pool back to the rooms

we had a balcony overlooking the pool and the grasslands park that adjoins the property

the evenings sitting by the pool area were very quiet & relaxing

is an outside area in the back where there's like a pool and lounge chairs

they need a hot tub by the pool.

no hot tub by the pool.

the indoor pool room echoes too much

clean and new, the kitchen facilities were excellent

appreciated the ability to do an early check in

buffet breakfast excellent. lots of choices.

pool not working, expensive, breakfast was ok, nothing made fresh except waffles.

rooms are very comfortable the lobby is big and nice, there is a small cafeteria it has a gym

at the bar and restaurant was exceptional at his job

pool could be larger, it's not a deal breaker

clean well laid out gym in great condition decent food

the location was in a very nice setting. we enjoyed the starbucks coffee and bar downstairs.

paradise water park was incredible!!

the only thing was the line was busy when trying to reach room service

outside pool floor was very rough. got lots of scrapes.

clean, comfortable, kids friendly, staff are friendly, easy check in/ out .

the pool and then the waterpark were excellent

when i checked in by the excellent lady at the front desk - she also did a great job sending the shuttle to pick me up at the airport

free local shuttle. wonderfully friendly staff. stellar breakfast! perfect stay!

pool and hot tub need major attention spa was very dirty

were kids running around and stomping above us and being loud between 9-11pm they were very loud and

loved the spa tub!!!

the location was good lots of food places great for kids breakfast was very nice friend staff.

to move room and floors due to loud guests across the hall with a lot of kids

they also accommodated us with early check in and made me a hilton member

used the self serve laundry and goons got stuck in the dryer coin collector making it impossible to use the dryer

and the atmosphere was good, breakfast was also very good and had variety of different things

our kids loved the pool and the changing colors of the lights inside the pool - a nice and fun touch

full bar and breakfast

parking and shuttle to the airport.

especially the free shuttle that took us to and from activities and restaurants in the area

cost of the room should include breakfast and or drinks at bar the afternoon time

breakfast selection a little weak

place, shuttle, breakfast, drivers ,the dtaff overall was very accomodating

hotel was close to the airport and provided an airport shuttle that picked us up and dropped us off when we needed

the gym was not open

the room also had some dirty laundry sitting underneath a chair, smelling up the room

staff was very friendly and accommodating. pool was amazing especially for kids!

small kitchen with everything included. free breakfast. shampoo conditioner bodywash included.

parking wasn t the best

the breakfast bar

loved the full breakfast

liked the cleanliness of the room, the gym and the location

the gym was amazing.

pool was very nice

i do appreciate the laundry and the fact that the detergent and machine use was not ridiculously price gouged

very close to the airport (with airport shuttle) as well as within a walking distance to the large mall

no pool.

we had thought there was a pool but that was on us for not looking at the amenities more.

great staff, very clean, bar had great drinks. very close to eating places and grapevine mall

adults and an infant) were nearly stranded at the airport at midnight because the night shuttle driver apparently called in sick and the first person we talked to took an

easy access to shopping and golf course

great greeting from staff, clean room, nice pool, good breakfast. fantastic stay!

appreciate the time they took to have the shuttle available

breakfast ended at 9am . that's a little early

needs improvement is the pool

did not care for the indoor pool. too small.

the doors slamming, may have been due to the bar downstairs and the location of our room.

it is a bummer that the bar isn't open on sundays.

the bar lacked normal bar necessities such as bitters, espresso, cocktail cherries

smaller room than i expected for a king size. the gym was alright

location. good bar and clean room.

great customer service from the shuttle to the hotel

the breakfast could have provided more on the hot bar as all it had was eggs, sausage and potatoes

breakfast bar was very good with a good variety of items

breakfast was great had a great variety each day.

one night there were kids who were too active in the hallway and between rooms that was a bid disruptive

the kitchen staff was grouchy

we liked the kitchen but there was no bakeware so we had to go buy some pans for the pizza

says they have a breakfast buffet and they do not.

another would be a shuttle to the mall

friendly staff 2 bedroom 2 bath room set up & indoor pool

i tried emailing using the airport wifi

location. staff clyde bar. parking. price.

only problem i had encountered was the gym not being available during my stay.

nice bar with food service available.

restaurants, the ponds, the pools, the restort style hotel was wonderful - way exceeded our expectations

would love to see disinfectant wipes in the gym

very nice! staff very friendly. breakfast was very good with lots of choices

indoor pool

breakfast was excellent and delicious, my partner loved it and exceeded her expectations

the pool was very cold

breakfast was great

didn't have to go far to have breakfast,lunch,dinner

breakfast good

there was a decent complimentary breakfast buffet too

friendly staff and tremendous breakfast.

saw 2 roaches in the bathroom, room had a bad odor, wifi was terrible and left for the airport 5 hours early in order to use airport wifi to finish

wasn t anything i didn t like but i would like to say the airport shuttle doesn t go to lovefield which has southwest

breakfast was great and we appreciated the late check out since we had a 2pm flight.

2e loved the pool and hot tub. we also loved the comfortable beds.

have a closed door, a separate living room with its own tv and sofa bed couch, and two sinks

the staff, breakfast, and over all stay.

free shuttle to/from the airport and to the mall

wonderful breakfast selection. friendly staff. comfy beds.

great breakfast

pool was windy and bugs in pool.

friendly staff no pet fee

gym didn't have water, wipes, or sanitizer

were only a few things: the pool and hot tub were closed, but it was january-february

amazing room which was soooooo spacious and full with a regular kitchen! i was so surprised!

the only downfall to this hotel is no free breakfast but it has a full kitchen with pots/pans/dishes, etc

kitchen was equipped with all we could need

we saw a small, but adequate gym a few doors away from ours

at breakfast is always very pleasant and helpful coffee always available is a good addition gym facilities are

we loved the breakfast

gym was pretty good

breakfast options

room was clean and the breakfast was the best i’ve seen at a smaller hotel.

3rd favorite was the indoor pool

it was a convenient location. it was nice to have an indoor pool. kids loved the jacuzzi.

spa was small

friendly staff, cleanliness & hot breakfast.

i would have liked a little more variation to breakfast.

spacious room and the wonderful breakfast, plus the quietness of the room, heard no other guests or hotel

my main complaint was no shades to pull down at night in the pool area

easy access to the highway. gym, pool, parking, staff were great.

the pool was open 24hrs a day which was amazing

was friendly, hot breakfast made when ordered, very clean, great location and just 15 minutes away from shuttle to

the parking garage is 6'8. my truck had 2

staff at the reception and breakfast buffet, very clean room, clean shower, quietness, greta wifi vey nice gym although part of the weights were missing

pool was awesome and open 24/7

i wish there was an option for lunch from their kitchen. they only do breakfast and dinner

was a smell around the pool area that needed to be addressed

clean, large rooms with kitchen. best equipped hotel kitchenette i've ever seen!

pool area, although cold outside, was very nice

kitchen in room and laundry onsite

the kitchen was amazing

bathroom and kitchenette were also very clean

location, breakfast, desk clerk friendliness.

it has a small bar next to the breakfast area

there was not enough fruit out, i had to ask for a banana that was on the back kitchen counter

one of the bed spreads had a yellow stain on it , we removed it, kids had there own blankets

i like the gym

maybe on sunday keep breakfast a little longer

poorly equpped gym.

everything is more then perfect ud83dudc4c except breakfast

friendly staff, good breakfast, bed comfort, cleaning of the hotel

love that they change some breakfast choices every day

breakfast area so so nice and clean

the walls are thin which made it hard to sleep while listening to kids banging and yelling in the hallway and rooms nextdoor

desk service was super nice and kind, breakfast was really good, the rooms are so clean and comfortable

i did not take advantage of the breakfast, gym or pool

fitness centre tiny and not well equipped (only 2 people can use at same time)

they provided towels in the pool area

great staff very accommodating to every need spa bathtub excellent for relaxing after busy shopping days close to restaurants and easy access to

allowed for early check in upon request. was very friendly

brown bag breakfast, water, honeybun, muffin, and fruit bar

if i drank i would have been happy about the bar on sight

the bar was not open while we were there

no light in garage and no free breakfast and i wanted to get in the pool but was closed for maintenance first time i booked at this hotel and it was closed

only complaint was when we arrived the pool had leaves in the bottom of the pool

restaurant and bar were not open. it was a little noisy at night (within the hotel itself).

staff was great and very helpful. pool was great the kids loved it.

i loved the decor. it was clean from the lobby all the way through. the kids loved inside pool.

it worked okay for my two kids since we were only staying one night

breakfast, gym, pool

it worked okay for my two kids since we were only staying one night

the plus was the airport shuttle with the extra shuttle to take to local restaurants in the area

rooms/close to dfw/ friendly staff/ good breakfast/ brought my neice to catch a plane and shop

staff: check-in was fine the first room did not have a kitchen which we had booked but they were able to accommodate and moved us right away

was great the rooms,in door pool, breakfast we had lot of fun

location to dfw have shuttle to dfw and restaurants. great staff

breakfast location room quality

they had a wonderful breakfast with a ton of options

breakfast meat.. ice machine capacity on 1st floor.

breakfast fritta good. italian sausage gross. pork sausage or bacon better. ice machine empty.

clean facilities, comfy beds, good breakfast, and friendly staff

i really liked the breakfast options and playing pool with my husband.

hotel was very clean, lobby was roomy breakfast was amazing choices for all eaters

pool sticks were not very good

breakfast area had no milk

the gym was very nice and had a good variety of weights and cardio equipment

there was a gas smell in the pool area where all of the dryers vented

the laundry room has a lot off unserviceable equipment

good amenities as far as gym, laundry, breakfast was good & well stocked daily

the staff was amazing and so were the rooms and breakfast!

it had a gym, good breakfast, friendly staff, good location and was clean

there is a fire pit in the back by the outdoor pool

was fine but you advertised shuttle to the airport

friendly staff. good breakfast.

maybe to be informed that the shuttles were on the hour back to the airport in the morning

breakfast was kind of bland and never enough but it was a busy weekends

for breakfast, small cramped spartan room, no towels by the pool, skimpy number of towels in room, only one bottle of water for 3 guests

location, cleanliness and the pool table/ lobby lounge.

clean facility, pool table

the pool area was nice and the hotel was clean. very modern vibe.

best hotel ever! kiddo loved playing pool and chess provided with dad.

they were accommodating for a late check in and a late check out

the location is great, and a fully stocked kitchenette was perfect

electricity kept going in and out and there were many tiny roaches in the room even in the walls, kitchen table, multiple in the floor

kitchen in the rooms

the price of the room because it came w kitchenette.

was pleasantly surprised by the amenities in the room, fully functional kitchen, the room was clean, cable tv, great area outside to walk my dog, very comfortable, and for

laundry facilities accepted coins vs only cards/electronic payment

cold pool

no outside patio and pool area wasnt very inviting.

the breakfast. could’ve had more options

the staff was very friendly, the bed was comfortable, the breakfast was very good, and they have the softest bath towels i have ever experienced at a hotel

no breakfast. room was clean. rated were good parking was good.

i love how the staff had great room service

room was fine peaceful and clean, but the pool was dirty and the gym was not working.

there s was a lady sleeping in the parking lot

lots of parking.

breakfast ok.

breakfast is lacking and not fresh

quiet, large spacious rooms, comfortable bed, kitchen was fantastic

the included breakfast was fantastic

on the other hand, one evening i went in to ask for pool towels, as there were none in the towel holder by the pool

we did not get a chance to use the pool area but it looked so pretty out there

breakfast was great, it's one thing i look for in booking a stay

cleanliness.products available for use. complimentary breakfast

the pool wasn’t open

the breakfast area was to small

that we couldn't bring our breakfast back to the room.

also we never found out where breakfast was located

better breakfast bar

no eggs but the breakfast was great

nope not breakfast but coffee

we made sure that having a pool was a must or we didn't want it

a/c in the first room did not cool at all(but we did move into a 2nd room) pool was tiny

from the pool, cleanliness and worn out furnishings and deco

we got there, literally i went to get some air freshener (it was that bad), oh and specially the pool was closed but yeah when i was booking the room it says it was opened, but they told me after

the room was very small & the hwy noise was loud. the view sucked. the pool was closed.

breakfast was satisfactory

location was convenient for my purpose of travel amd the breakfast was very good

the pool is clean the facilities clean the rooms are clean they have lounge areas outside the main

it had a gym and pool

may 5th and still couldn't use the pool

the gym is small it has dumbbells up to 50 pounds which is good one bench a couple of treadmill‘s and

breakfast was delicious

property is perfect from early check in until the departing “so long will see you soon” at check out

smelled like a gym locker room, huge cockroach in the bedroom, the pool was closed (main reason we had picked that

excellent breakfast choices and very friendly staff!

pool was super heated, room clean and quiet, a/c blows cold like i need, pablo at front desk was

receptionists, clean indoor hot tub and swimming pool, high pressure in the shower and a great room service (they replaced our dirty towels with clean ones)

staff, facilities, free breakfast

new, clean with good staff and breakfast.

our room was sagacious and great for the kids

front desk employees very nice pool open late

clean, modern furnishings and pictures, gym, pool. it was great

breakfast was advertised in the promotional description of the facility, the breakfast was very

their breakfast is good

they have free breakfast every morning and they are affordable & clean.

asked for a late check out, clerk forgot to write it down, so at 11:10 the maid knocked on the door and told me

staff, loved that it had extra perks such as an arcade machinge, pool table and a small golf course

we loved the bar and hot tub

the common area with games/activities for kids

kids loved the putting green and ping pong, the balcony was a good part at the end of the hot

i love there is a bar and the patio areas are great for relaxing or hanging with friends and family

breakfast far above a average free fair

breakfast was wonderful

normal on all hotels stop the breakfastat 9:00am but sometimes we are tire to get up to early all hotels should extend the time

breakfast time frame could’ve been a tad bit later maybe 6 to 10 rather than 6 to 9

a pool

the “breakfast” was muffins and coffee.

me that since we were checking in after midnight, the computer thinks we're checking in 14 hours early and therefore, we would be charged a early check in fee

the price the fact they had a full kitchen in it

location to the job. having kitchen use cook.

had drippy faucet in the kitchen sink (which we just turned off the water)

this is the south and there were no grits for breakfast!

clean. kitchen. comfy. large shower.

the pool wasnt opened

area at the fossil creek location has a beautiful guest “office” area, great outdoor area, pool, basket ball court, and grills

was closed even tho when booking it said it was open traveling with 3 kids in the middle of summer and for the price i paid for the room you would expect the pool to be

the gym only had 1 set of dumbbells and the equipment desperately needed to be lubricated

the bed, the large bathroom, the kitchenette

full kitchen

free laundry facilities, huge plus, gym equipment as well but did not take advantage while there

has a gym and cupboard to buy snacks and drinks

the homelyness of it all. i love cooking and felt homey having access to the kitchen essentials

the room was great very spacious and the bed was cozy. the kitchen setup was nice.

we stayed just over a week and felt very at home here because of the amenities and the loaded kitchen

full kitchen with stove, fridge and dishwasher

spacious with a full kitchen to prepare food the price was great!

the room was spacious and did come with a kitchen with full dishes

nice to have kitchen and fridge

kitchen

breakfast food was hard but ig i grab the wrong bagel sandwich

early check in... nice staff

the maintenance man coming in my room to get laundry and stole my pack of cigarettes!!

can even deal with the hot air inside the lobby and indoor areas due to the laundry and whatnot

ask for some change to do laundry late in the evening from front desk and they make u feel as if your a nuisance

also, the front desk should either have access to the laundry room at all times, or keep fresh towels behind the desk

my family there was only three good things about this stay, we got early check in without anything extra; the check out person was very sweet

the room had an entire kitchen set so i was able to have room for all of my food for the stay

location, clean, nice kitchenette fully equipped. large suite room, comfortable king bed.

workout area and laundry were very clean and well equipped

beautiful rooms ,nice kitchen area. comfortable beds and nice location.

but by that time, i had already unpacked all the children's clothes toys, and food into the kitchen

easy check in. laundry nd fitness center were still open.

wifi is almost died

housekeeper came to provide a room service, instead i only asked her for clean towels, but i waited for

breakfast offerings could use a little upgrade, but for the room price and airport location i guess

the wifi i could not use it at all. i had to turn it off to get lyft. that s not good.

i went to check out the gym that evening after checking in it was dirty towels/water bottles etc on the ground figuring

arrived late the 1st night and we asked the lady to let use the pool for a little longer after 10pm and she didn't let

comfortable bed. good breakfast.

was under construction and had to walk across to the hotel next door for breakfast

the free continental breakfast and laundry room is also a bonus

clean, sleek design. very good breakfast.

pool

have to worry as much about my kids being too noisy and disturbing other guests and the indoor pool and hot tub was a perfect addition to wrap up our stay as for the kids have been wanting to go

breakfast was good, location is a little sketchy

the room is very big and nice, and breakfast has many varities. very nice stay there.

annoying ringing sound like a distant telephone around the pool area that never went away

was a little disappointing the pool wasn t open

could not find parking

in the morning blowing outside the window, blowing trash and dust on clean guests vehicles in the parking lot

parking i t