when i booked it , it didn t tell me the indoor pool was closed

it made this space useless for our kids as i wouldn't want my children around it

wifi was slow, the tv didn't work, the construction was annoying and only offering dinner is a

no wifi , no hot and cold water to bath

gym not open.

there was no breakfast provided.

did not get breakfast

they don't serve breakfast and their rooms aren't that clean

breakfast facility pool was not in operation tv was not working properly had to get maintenance to

no breakfast.

breakfast service was good. kitchen staff was excellent.

a nice hotel staff was great breakfast was lovely close to everything had a kitchen bed was

i had the kitchen included i didn't need it but it was nice

location near the old town. comfort. clean. staff, especially the lady at the breakfast.

breakfast was very good

didn't stay kids up and down the hall

kids were screaming and running around in their rooms all night, called and complained multiple

kids running all through the hallways and knocking on doors

man was beating on the room down from us threatening to kill the woman and her kids over money

if my kids weren’t with me i would have slept in my car and took that chance instead

i loved the fact that there was a laundry room to do my personal laundry

i also liked that they had a laundry room for the residents use

arrived early and we were able to get an early check in with no problems

also very nice clean pool and laundry facility

menu)

website said there was room service, but when we called for it, we were told it was not being offered at this time

pool was not opened.

good location, nice staff, clean. great gym!

wifi was very week signal and slow in our room on 7th floor

the pool area had a great view over the river and we would escape there to read and drink morning

pool was dirty didn t get to enjoy it

additionally, hospitality never gave room service

was one outlet that didn t work reliably and i thought there should be a grab bar in the shower for seniors like me

the bar wasn't as good as i was led to believe. the website

restaurants and rodeo bar located in the hotel were outstanding food and service

no minibar in the room, instead very slow room service run by people who don't know their own menus

room service ordering.

we loved the view across the harbour, the gym was excellent and the restaurants very good.

no mini bar in room

no complaints. i wished the restaurant downstairs/ bar stayed open longer.

late check out, appliances, cleanliness, smart tvs, location, discount parking,

was grimy and water pressure was terrible, telephone in room was disconnected, no menu in room, room service was not so good which seemed to be on the end of the kitchen not the people

elevator, delivering room service), were incredibly friendly and helpful

the location, room, bar and decor

angle of the curtain bar may help with that

hotel bar was disappointing with the food and beverage options

was great other than the fact we wasnt aware that tye gym and pool was closed during checkin

honestly missed having a free breakfast ... bistro is ok loved having bar on site ..

was great other than the fact we wasnt aware that tye gym and pool was closed during checkin

i had to wipe up hair from around the tub before my kids could shower

i paid full price and the pool and spa was closed

it was a mini suite with a kitchen, work/dining table and desk

the pool and hot tub was closed

was great this my third time will return in july good communication good service gym and pool

the bar was slammed with big tables of big and happy families

restaurant was just a weird experience, bar staff should know beer brands, should have someone who will seat you, should not have to wander

no change for laundry facility on property

the bar and pool tables were good and the food on the bar menu was good

love how it looked but the breakfast should have been included with the prices and also think about adding a

had mini fridge and microwave for guest convenience and large parking lot

alot of people going in and out of their rooms and cars just driving in and sitting in the parking lot

better to sleep in the parking

the only thing i did like is that there was parking available.

people laying in the parking lot owners family i believe going thru bends of stuff in there car yelling screaming kids

no breakfast included, only coffee and juice

price for breakfast should not be included since they no longer are serving during covid

offered breakfast in a very small area which only seem to hold 4 or 5 people at a time and not chairs

my favorite breakfast so i can’t rate the hotel breakfast

no breakfast, unless coffee is breakfast. but great stay overall

all of the amenities. and the bar and grill

ny bottles), 2 towels and the ac barely worked

room was suppose to be a suite, the addition of a couch was all that we had and there was not room service or restaurant as described on the web

in the pool area there were cracks and loose tile

room was not what i expected need a sofa traveling with kids

location helped me with my special needs requests and early check in a bonus!!

parking lot was flooded and ice machine on our floor didn't work

consider inside pool

ee!) breakfast.

lack of parking

clean, location, and breakfast was always hot

i like the fact of having a kitchenette and they accept pets.

also it gas a kitchen but no coffeemaker most hotels

was not to my standards, no coffee in room or in lobby, drawer in kitchen area was broken and could not be opened, refrig needed defrosting

they did work with my on a one hour late check out

of all, i don't know how they served breakfast without a dining room or a kitchen

staff is always wonderful and accommodating to my kids and dog

the parking

room service didn t come by room to clean it up a bit and give me new towels and sheets

property very clean. the pool area very nice. spacious bathroom.

also had plenty of parking

great breakfast

the breakfast was amazing and lots of it

cleanliness, breakfast, location and convenience to shopping center

like the fact that i had a kitchen in my suite

room was big and spacious very clean great sleep and great breakfast inside pool and spa laundry

time they want a deposit next time they don't we had got a late check out till 1:00pm housekeeper knocked on the door and yelling at 11:30 the showers still

the deposit and late check out. the room was also extra clean!

the room breakfast

the breakfast could be a little better

nice pool, comfortable beds, great room lighting and everything was clean and well maintained

breakfast included. good value

my husband spilled water on the kitchen floor, filling ice cube trays because there were no ice machines

the efficiency kitchen and the value.

thing not a big thing i've machine and continental breakfast need to be a little more like cereal milk pancakes etc

i liked that the room had a mini kitchen and that it was only 30 minutes from the beach.

the breakfast could have been better for sure. a milk dispenser is needed at this location.

it's very quiet and has plenty of things to do close to the hotel, and they have good amenities, gym , pool and a great breakfast ud83dude00

kids yelling sooo loud all night outside it was like staying in the hood, and the toilet was

the bed was comfortable indoor pool breakfast

gym area too small

was not satisfied with the breakfast.

we did not eat breakfast

the breakfast could have been a little better. the pool area could have been a little cleaner.

i like that it has an indoor pool. i like that it has breakfast.

i stayed doing covid-19 no swimming pool, gym or breakfast understandable

little run-down place not even tea for breakfast

breakfast is ceral,mini bagels,frozen waffles

breakfast is rather a (unhealthy) snack, nothing nutritious

off, on the website, it said you were gonna be you had breakfast available

breakfast was not included but in the booking it says bfast is there. mis leading

nothing in the gym worked

the kitchen, the closet space ,bathroom space, and being able to open the window.

when ask for 2nd was given a gym towel

pm and we wouldnt have a place to go after the 11:00 check out, so we decided to try requesting late check out the night before and they made it happen

free laundry coffee tea hot chocolate

everything the desk clerk, the hotel location, breakfast room bed price

the cleanliness of the entire room and the hotel especially the lobby it smelled so good and the breakfast was a 20/20 and my son loved the pool

amazing real breakfast foods, amazing staff, pool table was fun

nice to relax in a pool during downtime but everywhere i go, there are always screaming, unruly kids running around

the kids loved the indoor pool

wood floors, thin covers on bed, no laundry bags

my room was clean and there's laundry facilities available.

laundry services was great

they let me check in before early check in, which was nice and there was no early fee.

the laundry room was disgusting

wi-fi worked great for kids' xbox

very clean rooms, comfortable bedding and a fresh breakfast.

was clean, offered outdoor pool, grill, fitness room and a wonderful breakfast every morning (eggs, bacon, sausage, waffles, fresh fruit, cereal, toast, yogurt, coffee,

it was very handy to have laundry facilities on premises -- as i was there for 2 weeks

many options visitors had we were even able to use their grill by the pool

the hotel was nice and clean. enjoyed the breakfast. very friendly staff.

children yelling at pool right outside window

staff said pool was closed. no room cleaning. room smelled bad.

great price and really good quality breakfast buffet

the location, the rooms, the pool, and the breakfast were everything we hoped for to make the beginning of our vacation a

laundry dryers were mostly broken

there was no breakfast. stayed during virus. corona no limes...

the laundry room was filthy, there were homeless people sleeping in the parking lot, staff was

no milk for morning breakfast

the laundry is overpriced and the rooms are substandard and too dark

the bar , pool and exercise room were all comfortable

the children enjoyed the pool we enjoyed playing pool at the pool table and the wxyz bar drinks

it was clean and the bar was great too. the room was very clean and worked for me

the bed was very comfortable, i love the gym and pool. my husband enjoyed the dj and bar.

there were kids running up and down the hall every night we were there

room clean, friendly staff, good breakfast.

the staff was very accommodating with our early check in request & extra towels

i had to wash clothes and their laundry facility for guest was absolutely

some of the breakfast.

enjoyed the pool, gym and the size of bathroom in the room

the pool the kids enjoyed a little too much chlorine

location, laundry services and price

facility amenities such as pool or guest laundry were not used

the knowledgeable front desk staff. they also allowed a early check in.

since covid-19 the pool and fitness room remain closed.

they should be adjusted to shine in the parking

the location it was in. free parking, and easy access to the building

had a 6 year

staff, cleanliness, staff keeping up with traffic from the pool area mopping up the floors instantly and placing caution wet floor signs

unfortunately, we did not wake-up in time to eat breakfast

the hotel was nice. really spacious. had a nice little gym and friendly hotel staff.

good breakfast options included in the morning

the breakfast could have been a little better, the egg and cheese omelets were a little burnt.

staff and breakfast was great

the kitchen was the star of the show, full size refrigerator, silverware, paper towels, dishwasher, etc

did not like that i was not able to use the pool because another family was having a birthday party

the pool wasn t working even tho we could use the pool at the hotel next door, it was still a

no breakfast, gym closed, pool closed

very clean, excellent customer service, friendly staff, delicious breakfast!

excellent breakfast

clean and fresh room. good breakfast options.

breakfast was delicious

could do better with the breakfast options

room stocked with ample supplies and bonus was breakfast included

accommodations are well-maintained, with regular cleaning services, breakfast, and a courteous staff

check out time. and the breakfast. beds are not soft

loved the kitchen area

everything clean free breakfast with waffle maker laundry snack and incidentals love it

very limited breakfast

the cafe bar was open until late and i was given a complimentary cup of joe plus a gigantic chocolate cookie

they do need to get their pool patio door fixed. got locked out one time.

i think the pool could be 24 hours

the pool can get a little crowded

indoor pool

cleanliness of room, staff friendly and helpful, breakfast was great

the breakfast was great!!

the room was beautiful and the breakfast waa a delight

need more breakfast foood !!

staff was super friendly and the breakfast was amazing! gym is always a plus too (:

there were many amenities; a basket ball court, billiards table, indoor pool and a well equipped gym

the laundry room was

pool murky

housekeeping worked most of the day, the rooms were clean and everything smelled fresh like laundry detergent

didn’t work such as the bathroom door to kitchen area didn’t lock or close all the way

silverware was not washed staff in kitchen needed help

breakfast cold, hot plate not keeping food warm, waffle maker excellent

the size of the pool

the rooms were new and very spacious. bright and happy. breakfast okay.

i didn't like that the pool was closed so early that we were unable to get in

so many breakfast options

pool open after darklocation

courteous,knowledgeable staff,overall clean,comfortable rooms,great,well maintained pool,very enjoyable,restful stay

there wasn’t real breakfast it was light snacks

alphonso our shuttle driver and the ladies at the desk on 3-14 when we checked in were

location and airport shuttle service.

lot mildew in bathrooms gym was heated place looked warn out and old - marked walls broken sections - awful staff average

:) the location was close to the airport, shuttle was convenient and the staff were courteous

i requested no room service, but someone accessed my room anyway

fluffy pillows clean sheets nice room service

the swimming pool was out of order

the food location on our floor was convenient and great to have with my kids

i also appreciated the help with getting my airport shuttle reserved

shuttle service was great as well

the gym is 24 hours, the pool is from 10am-8pm, there is a tennis court, pool table, lounge areas, a

at 28 minutes she was hollering my time was up even though me and my kids were already out and drying off

the gym was terrible. the pool was closed.

the gym, pool, pool table, and basketball court was nice

also my kids were excited to go swimming but pool was closed

excellent staff, amazing hot breakfast and comfort great gym laundry services

awesome experience. great rooms. prompt shuttle service.

the pool was nasty. looked like grease. need wipes to wipe down equipment in the gym.

the morning breakfast attendant was very helpful in making me fresh food when i don't eat pork

staff was fantastic and the shuttle drivers were very professional

breakfast could be better

was spacious for my family of 4 with a couch for our kids to split up and not have to share a bed

didn't like that since i stayed during the week my kids were not able to get waffles

my 11 year old lived in the pool

the staff was friendly, except when the kids’ plane was delayed due to the weather and the desk clerk asked for their credit card when i

kids under 11 years and my wife)

parking is quite a distance from the rooms.

multiple families with many screaming kids each was not the best end to a super relaxing spa treatment

the gym was fantastic. the staff everywhere were friendly and accommodating.

wish the parking lots were fresh paved...

bed like a cloud, good continental breakfast and friendly staff.

hotel room price included breakfast but the hotel did not share that breakfast was not included

older hotel, needs some updating. kids were running up and down the halls at 11pm being loud.

everything else wasn't to bad and for a couple it isn't the best due to there being a lot of kids

the shower head is low and awkward. there is not a gym.

close to the naval station and breakfast was good.

i liked the location and the wonderful breakfast choices.

it was old, rooms were not clean, laundry did not smell clean, cleaning staff unfriendly.

very good laundry facities and walkable to a convienence store

they even did breakfast in the mornings

breakfast was tasty amd always hot

rooms, breakfast, quiet and peaceful environment feel secure

breakfast food was nice

covid-19 stopped breakfast from being served during my stay this time.

breakfast sausages were to dry.

not a good place to bring kids not even myself since i don not smoke

the pool and utilities access.

pool was nice staff was nice

was a lot of noises throughout the night, dogs, kids etc

i just can’t wait to say that again because during the summertime i want to get out of the pool and have a great time but right now the facility and the service is

breakfast, accessibility to orf airport & virginia beach & low daily rate price

shuttle service terrific

the pool they didn’t have to slowly slide in the water from it being cold it was just right breakfast was great front desk was awesome smooth sail from the moment i got here i love it and

gym equipment not functioning

the amenities need renovation, especially the gym which had broken cardio equipment

the gym equipment was broken the pool was down from the time i got there til the time we left which

all the gym machines

breakfast was a+. also i love the laundry facility on the property.

breakfast was wonderful, one of the best i've seen

location. adjacent chic-fil-a. ample parking for uhaul moving truck.

the breakfast and hospitality!

if you went out at night it was hard to find parking when you return.

breakfast fee

is very clean and have problem with the tv, but they give us 2 free breakfast

location and fitness room

the decor very bright and colorful, staff was very pleasant, hot breakfast and cold if you like love the pancake maker that was very different over all the

plenty of space for me my husband & two kids

i like everything except the breakfast.

excellent and the staff in the breakfast area very pleasant!

only thing accessible was the gym

hospitality, free laundry, gym

loved the kitchenette to keep our cooler stuff cold

laundry facilities were awesome

nice room with kitchen area. great bathroom. very clean.

the single elevator and the quality of the laundry facilities were the problems at this hotel!

everything!! swimming pool!!

the sheets should be white and like they came from the laundry

the hot tub an pool gave us plenty of towels

they was clean and had a pool

kids unattended in tiny pool and gym area

did not have access to the breakfast bar or anything of the

the lock on sliding glass door from room to outside was broke and; however, it did have a black bar installed to lock in place

pool was great

my husband was happy with the fitness room, despite it being sparcely stocked with weights

the pool area was very relaxing and comforting to sit around as well as the seating area when i would

ceiling in the lobby near the breakfast area needs to be dusted

liked the fact that it offered a pool, gym and laundry

liked the fact that it offered a pool, gym and laundry

location was great but we didn’t go eat breakfast while there!

laundry prices were a little high

it was such a sweet gesture, and the kids at the hotel loved it

phone dusnt work couldn't get extra pillows. n9 early check in

(did not eat breakfast.)facility was convenient to downtown areas of 2 major cities.

the breakfast was horrible! only had coffee and granola bars

but the kitchen and the dedicated workspace was very appreciated

breakfast, quiet and clean

location. breakfast and ease of parking.

pool was a little smaller than expected, and the water could have been warmer

breakfast was good. enjoyed making use of the self-serve waffle-maker.

i used both facilities (gym and internal heated pool) which were nice and clean

they also had an on-sight laundry area to wash/dry clothes

fine i just didn't like the treatment felt like due to race me and my kids were treated different when it came to access to what was offered the front desk stepphaine

everything pool was open breakfast was okay and staff was very friendly

at the front desk was so kind and so was the young lady that was over the breakfast area

the indoor pool wasn't heated, but it was a nice pool, clean and pool towels provided

is said include breakfast and pool is no haved

no hot breakfast :

i always request an ocean front room and the put me facing the closed pool.

breakfast

clean less, room service should be every day, should paint and fix the ladders.

the breakfast items were good and plentiful, especially for

the fitness center was small

the breakfast area was way to full, and it would've been better if we had a schedule time for breakfast

breakfast was great. bed was soft. sheets were clean. the staff was nice and helpful.

the only thing was the kitchen staff one particular lady was rude but otherwise love the hotel

and the pool was nice and clean as well

friendly service, nice pool.

pool hours weren't visible

great location for me to park my truck and relax

the rooms where awsome. service was great. pool was the bomb.

the pool & free breakfast

breakfast was good, pool was fun for the kids

have a laundry facility and a gym

places to eat 20 minute drive to virginia beach boardwalk , nice clean and comfortable beds ,breakfast was

a 2 am fire alarm confirmed the living situation as kids are in the hall asking to get their bird, or cat ,or dog

the best place to stay with kids

the pool because the kids had a great time

horrible woke up and went down barely any cereal after i had already put it in the bowl for the kids they had no milk asked the front desk attendant she said they were out ok saw a

the staffs kids were splashing everyone in the pool about 8

exactly what' was expected, my kids had a blast walked straight to my car from the room.

fitness room could have been a bit bigger with more equipment

the fitness room smelled of mildew and something like urine, i ended up not using the fitness room for

the breakfast was great along with all the staff

breakfast was delicious. place was amazing! the room layout was very nice.

the breakfast was delicious

yes water was poring out of the light fixture right at the end of my bed, and out of the kitchen light fixture as well

what's the point of having a kitchen without any of these items

kitchen area had roaches

the laundry room was okay

it is very close to the kitchen

booked this hotel because it had a pool

breakfast was below average

i had to use lobby restroom due to privacy, so kids don't walk in

kids loved the indoor pool area, i enjoyed having a desk in the room to answer emails and get work

the rooms are comfortable and quiet. the breakfast is always worth going downstairs for.

the breakfast was awesome

room is too small, hard to move around. breakfast is just ok.

even though breakfast was small, there was still plenty enough options to please my four picky eaters

they had a good breakfast, something to get you going

our room was very comfortable and the breakfast was great

the complementary included breakfast was great adhd the staff was always helpful

kids really enjoyed being able to go to both the private beach and the pool

the laundry service was fair at best

ocean front, gym, free breakfast, close to grocery store. the room was a suite, lots of space.

i love the fact that the kitchen table was replaced, but i don't like the folding table

the pool and the hot tub. it was nice and quiet, and calm.

dirty, unserviced a/c unit. poor gym

restaurant and bar are closed

pool could be warmer, and hot tub could be a little cleaner.

hotel was beautiful, room was huge, and pool was nice and clean

no coffee pot, roaches and no electrical outlets in the kitchen area.

could have dishes in the kitchenet part of the rooms

the beach was nice. kitchen was helpful. the staff was very helpful.

the laundry room needs to have a push bar on door

the stove in the kitchenette was dirty, rusty, and nasty looking

the pool and the other entertainment that they had

breakfast choice- french toast was not pleasing.

pool

the pool water & pool atea was was too cold

did not like the size of the pool

clean, spacious, full kitchen was a plus.

loved having a kitchen. staff was helpful and friendly. nice breakfast and laundry area.

kitchen was a little dirty and had roaches

the kitchen could’ve been cleaner other than that everything else was great

staff was very inviting and to mention that the outdoor pool was closed at our location when we first got there

the pool water smelled like hair grease and was clearly not properly maintained.

the whirl pool, regular pool and free breakfast are a great plus

the friendly and informative front desk breakfast

great breakfast. nice a neat hotel

beautiful hotel all around. good breakfast, kind staff.

the laundry room was out of order so because i could not get housekeeping to exchange my sheets i ended

the laundry facility was a good addition

laundry

like the front desk associate she was kind enough to allow an early check in

had laundry room on site.

kitchen

i had a kitchenette and i could buy a coffee pot for $30

the beds were hard and uncomfortable, and from the photos of the kitchenettes, we thought there would be pans and utensils

people loiter or were maybe doing business in the parking lot but they never bothered me or my boyfriend

located near virginia beach/boardwalk and norfolk attractions -kitchenette was convenient for bringing back meals -air conditioner worked well for the duration of

had to wait for the room to be ready and laundry to be delivered as it was running late

my sister requested and played for a kitchenet but didn't get one

we were suppose 2 have a kitchen but no kitchen at all

no light bulbs in the lights in between the beds, the kitchenette was grease covered and stained, the sink faucet was nearly falling off, and the

there was a broken laundry or garbage

it was very clean . the staff were very friendly. and it had a gym and pool.

the option of a laundry facility for after the beach.

and i'm a rewards member and they had everything ball room , gym, pool and eat in or outdoors

location of the hotel was in a great area did not know until we ate at california piazza kitchen that we there was so many other places to eat

rooms were super quiet, easy access to where we wanted to go, pet friendly, and great breakfast choices

the menu and environment in the bar area was also very nice

only things i didn t like was that no one answered the phone when i wanted late night room service, and i wasn t 100% sure where i needed to park

pool was closed and there isnt really any way for guest to know this ahead of time

the staff was excellent and the pool room & gym were awesome

pool was not heated very well