the location, room, bar and decor

amanda behind the bar was an absolute legend.

late check out, appliances, cleanliness, smart tvs, location, discount parking,

elevator, delivering room service), were incredibly friendly and helpful

at front desk and everywhere else we encountered

room service stops too early on weekends

room service wasn t time efficient and/or none existent, which was very disappointing because had

small gym and pool available room was large and well equipped

restaurants and rodeo bar located in the hotel were outstanding food and service

lounges, bars,pool, food, air conditioning and beautiful views

the room also smelled heavily of smoke i couldn't get any of the remotes to work in the gym

honestly missed having a free breakfast ... bistro is ok loved having bar on site ..

hotel bar was disappointing with the food and beverage options

the bar implemented excellent services

was great other than the fact we wasnt aware that tye gym and pool was closed during checkin

no microwave in the rooms wifi could be better (only 2 with 3 people in room, none at pool even after making request) and lack of information (wifi, nearby food and activities, no menu/price list for in house restaurant) $13 for overnight (-)did not like that the bathroom floors were dirty, they did not have secure wifi so i could not work from my government computer, the breakfast and the parking was not free, (-)poor wifi , quite a lot of noise

breakfast buffet was great & restraint was great including room service

location, gym

oking.com) advertised

courtesy of staff, quality of food through room service, view of river.

breakfast was great this my third time will return in july good communication good service gym and

pool was not monitored so it was taken over by a group of kids and even after complaining to staff nothing was done

location, good breakfast space for kids and had options for the entire family without having to cook in the room

the pool an hot tub were just enough for the kids (ages 3 &

not much- other than it was close to my conference site and the zoo for the kids.

the bar and restaurant

had to call the room service staff to do it

wifi was not free .

the drain in the bath tub was not working well so the water pooled a lot while showering.

good location, nice staff, clean. great gym!

of their way to accommodate me location to events grocery store/restaurants great right downtown pool right in

no breakfast that we were aware of

didn't like that the pool closes at 7pm!! why so early?!

no gym

bar restaurant was good, but only open 4-10pm

live entertainment at the bar was amazing

early check in was not a problem

that i had to come down stairs to pick up my room service

no wifi service parking charge and unfriendly staff

never made it to the pool area but the pictures were another reason why i chose the renaissance lakefront hotel

no breakfast.

no breakfast even tho it's advertised to have breakfast

breakfast facility pool was not in operation tv was not working properly had to get maintenance to

did not like the small variety of breakfast

no breakfast included with ur stay

excellent breakfast

the location was good and the breakfast was great.

very friendly people from the front desk to the hostess at breakfast

good breakfast

offered a kitchenette, but nothing to cook with.

i believe there is a laundry as well, but i can't verify that, personally

didn't stay kids up and down the hall

kids running all through the hallways and knocking on doors

kids were screaming and running around in their rooms all night, called and complained multiple

after a long day i had to wait to have the battery replaced before i could get in, meanwhile the laundry room next door was flooded from an overflowed washing machine

i loved the fact that there was a laundry room to do my personal laundry

i also liked that they had a laundry room for the residents use

arrived early and we were able to get an early check in with no problems

also very nice clean pool and laundry facility

had mini fridge and microwave for guest convenience and large parking lot

alot of people going in and out of their rooms and cars just driving in and sitting in the parking lot

better to sleep in the parking

the only thing i did like is that there was parking available.

people laying in the parking lot owners family i believe going thru bends of stuff in there car yelling screaming kids

wish that the pool could have been cleaner and a little warmer

also demon hosted a kids sleepover so pool area was very noisy and no adults but myself

ny bottles), 2 towels and the ac barely worked

was for 4 guest and they only had 1 soap bar

free breakfast in the morning

each unit has a kitchen so you can get your own stuff if you will be there long

had an issue getting clean towels and there was no laundry bag

the rooms are nice and clean, there's free laundry machines and a gym

the full kitchen was a unexpected bonus

i.couldnt use the key for the laundry room

breakfast is rather a (unhealthy) snack, nothing nutritious

breakfast could have been better.

cvs on the corner and a tim hortons across the road ideal for coffee and breakfast

clean, decent breakfast, good bed

promised breakfast but didn't deliver

my room was clean and there's laundry facilities available.

early check in

laundry services was great

the whole rims ur there and when you ask for clean towels ur told to go get it urself from the laundryroom

no pet fee

doors locked after 11pm (i think) great breakfast options

breakfast should have more variety

the room was huge, pool was clean, and the water was warm

water pressure very good for shower room very spacey comforter was warm free breakfast

room ,gym and breakfast are ok

we never stayed for breakfast so i can’t answer on that as we had to leave early in the mornings but i do know it was

price for breakfast should not be included since they no longer are serving during covid

online, breakfast supposed to have been offered

my favorite breakfast so i can’t rate the hotel breakfast

no breakfast, unless coffee is breakfast. but great stay overall

free airport drop-off service. self-service laundry.

of the staff was clueless to what they were doing and the laundry lady act like she couldn’t understand english or

the laundry room was

staff was super friendly and the breakfast was amazing! gym is always a plus too (:

the gym was a gym but some of the equipment needed service or updating

silverware was not washed staff in kitchen needed help

i would rather that they have an out door pool.

kitchen, staff very friendly, clean

covid breakfast, pool not being open. understand but did miss.

the rooms were new and very spacious. bright and happy. breakfast okay.

very friendly, professional staff. they were able to accommodate early check in.

miss the waffle machine but breakfast is very good

room, pool, parking

i didn't like that the pool was closed so early that we were unable to get in

so many breakfast options

i was able to get early check in

room service advertised, but phone number listed was not in service

sufficient parking space in front of hotel without additional charge

parking lot a little dim

but otherwise the restaurant and bar staff were very thoughtful

after calling to hotel, the team immediately sent the free airport shuttle to pick me up and was waiting with a smile when i arrived early in the morning after quite

the shuttle driver, reception ladies and bartender were all fantastic

very conveniently located near the airport and the shuttle services are fantastic.

i also appreciated the help with getting my airport shuttle reserved

the staff needs to communicate more about covid 19 rules no room service but if you are clean that s not a issue we had to put towels outside of the room by

that the hot tub wasn’t working and pool was a little cold for kids

like a home away from home experience with breakfast, gym, tennis and basketball courts, swimming pool, full bathroom, full kitchen and superior staff

also nicely equipped kitchen with all the essentials

wonderful having a small kitchen

it was like a home away from home experience with breakfast, gym, tennis and basketball courts, swimming pool, full bathroom, full kitchen and superior staff

the bed and the breakfast

gym was not a gym

shuttle bus service to the airport

oh yeah, providing shuttle service to and from the airport was a big bonus

wonderful breakfast bar

pet friendly, you don't have to pay extra for that parking is

same as above and no indoor pool or hot tub

no freerange eggs or egg products at breakfast.

consider inside pool

not a indoor pool, otherwise everything was great.

pillows and screaming kids!

free and bountiful parking

room service didn t come by room to clean it up a bit and give me new towels and sheets

free parking

in room 228 i was moved to 419 at 2 am in the morning and given the wrong keys had to carry three kids back down stairs to get new kids

super nice ,clean, pool was great and staff was amazing.

i didn't like that the pool and gym was not open . that there was no breakfast.

i wish there would have been an inside pool.

location, gym, free breakfast

the deposit and late check out. the room was also extra clean!

like the fact that i had a kitchen in my suite

cleanliness, breakfast, location and convenience to shopping center

breakfast was dismally provided, person running breakfast does not take pride in her job as much as

having access to free laundry was very helpful

the lil kitchen and separate bedroom

location helped me with my special needs requests and early check in a bonus!!

a better breakfast selection. bathroom a little more cleaner

the kitchen had more cabinets that most apartments

also there was a gym at the facility ,for of course a small fee

there was a lot of space. the bathrooms were nice and having a kitchen was great.

the rooms for this hotel were 4 star worthy. i was surprised to find a full kitchen as well.

a room upgrade - nice suite with spa tub, staff was freindly and attentive

and loved the pool also

i stayed saturday and sunday and i paid for the hotel specifically for the indoor pool for my kids

the bed was very fluffy! enjoyed breakfast, the pool, and the gym! great location

gym area too small

kitchen and bathroom floor was wet,bathroom door would not close, no free wi-fi, saw little roaches

the kitchenette has nothing in it (cups, forks, knives, spoons, etc

no dishing in the small kitchen there was a separate charge for that

was not to my standards, no coffee in room or in lobby, drawer in kitchen area was broken and could not be opened, refrig needed defrosting

loved the location and the fact that it has a kitchen (kitchenette) the staff was really really nice the room was clean and had a nice

breakfast was excellent, the rooms were clean, the bed and the pillow were the most comfortable i

need quarters to use laundry machine. wish it were updated to using credit or debit card

nothing really. good value for our money. excellent service. comfy rooms and yummy breakfast.

close to the naval station and breakfast was good.

they even did breakfast in the mornings

no indoor pool or jacuzzi

great price and really good quality breakfast buffet

children yelling at pool right outside window

breakfast was very nice

did not have breakfast, because of early meeting

of resturants near by, the room very big and spacious and clean, the staff was wonderful and the pool was open

there is a beautiful outside courtyard by the pool which my husband and i ate our breakfast outside

lastly, the gym was also advertised highly but it only had one treadmill

were kids making alot of noise outside my window until 3am

had a gym with weights and outdoor pool but it was raining so we did not use pool.

didn’t like that the pool opened later in the day and that you couldn’t use the gym due to

breakfast was excellent, i never been to a place where you had eggs, sausage and grits

breakfast was ok, laundry area ok, front desk area good, dining area ok

smelled like urine the sofa bed was a full but the mattress looked like a twin it was so thin my kids could feel the springs we could tell it hadn't been cleaned because when we opened it up there

the cleanliness of the entire room and the hotel especially the lobby it smelled so good and the breakfast was a 20/20 and my son loved the pool

also, when booking, it said breakfast included, but there really isn’t a breakfast

the laundry is overpriced and the rooms are substandard and too dark

rooms were decent size, loved that they had decent machines in laundry room ,

) right off of the interstate con) laundry room is located in the back of the building

laundry room

the pool the kids enjoyed a little too much chlorine

location, laundry services and price

facility amenities such as pool or guest laundry were not used

the bar , pool and exercise room were all comfortable

we didn't get a chance to use the pool, gym or pool table but we love that they were available

screaming and hitting their kids

the bed was very comfortable, i love the gym and pool. my husband enjoyed the dj and bar.

free water, laundry on site, bar

had a 6 year

the location it was in. free parking, and easy access to the building

parking

they should be adjusted to shine in the parking

no room service and no cleaning for the day

laundry and trash from room cleaning all over the hallways

late check out option

they found the laundry room and was able the get clean sheets and towels to try to make pillows

when we arrived and called for shuttle, the clerk told us where to meet the shuttle and said they would b there in 15-20 minutes

the pool they didn’t have to slowly slide in the water from it being cold it was just right breakfast was great front desk was awesome smooth sail from the moment i got here i love it and

2 big reasons i chose this hotel, besides location, was for the gym and breakfast

wait for the hourly airport shuttle, and the breakfast was terrible

no detergent for laundry room

bed was good, staff except bar area were good. would stay again.

that u have to pay for laundry

a kitchen and extra space with kids was wonderful

the pool wasn t working even tho we could use the pool at the hotel next door, it was still a

room king size bed w eat in kitchen n enough space for my granddaughter to practice her gymnastics

spacious and the kitchenette.

wonderful breakfast and snacks at night. anything you needed they was quick to get it to you.

left before breakfast but the coffee and muffins and egg sandwiches were out before we left at 6:45 a

the hot breakfast was very filling. there was a pool and gym.

wish you had a hot tub in the pool area. the pool area temperature could be alittle warmer.

the pool was refreshing, and the gym was good enough to break a sweat

was nice the breakfast was good the pool my kids loved

location and sheets was clean and the free breakfast.

location was great. clean facility. breakfast was perfect for my kids.

that there’s a gym and a pool table and next to some food stores

i like everything except the breakfast.

i also like the pool table and lounge area in the lobby, it gave my kids something to do while there

everything. also free laundry facilities for guests was a bonus.

that is scary when on the 6th floor with 3 kids

everything was very nice. great breakfast and the staff was very friendly.

late check out is great

just wish the pool was bigger in order to have a kiddie pool.

clean and fresh room. good breakfast options.

no microwave in the room. it was not convenient. the breakfast was not enough options

excellent breakfast

everything was great, clean, nice breakfast

liked the location, parking spaces, complimentary breakfast, cleanliness and the customer service provided by the staff

everything was well kept and the breakfast was delicious

a nicely sized room, a clean bathroom, the bed was ok, and there is s small indoor pool, plus a gym, which allows some training opportunities

ceiling in the lobby near the breakfast area needs to be dusted

loved the take out breakfast idea during these scary coronavirus times

the washers didn't work properly and the laundry room smelled

due to covid no breakfast, pool and gym closed as well. nobodys fault its the times.

pool wasn’t ready( but it was april)

room was clean breakfast good and pet friendly

did not like the selections for breakfast. not what i expected.

comfortable little rooms and my kids really enjoyed getting waffles for breakfast

able to control thermostat. great breakfast. comfortable bed.

breakfast girl wasnt friendly at all, said good morning 2x to her

breakfast was tasty amd always hot

covid-19 stopped breakfast from being served during my stay this time.

morning breakfast was delightful as well

pool was great and staff gave great recommendations!

the breakfast could of been a lot better terrible breakfast

the pool

clean, the staff is always ready to help with anything you need, and the pool was alot of fun

breakfast was so so

the breakfast was the best that i have ever had at any hotel.

not too deep for my kids but supervision is a must always

guests left trash in hallway. no on site laundry facility.

the pool can get a little crowded

was accommodating and friendly, breakfast was great for all five family members, and room was comfortable, large, and clean

i have video of her threatening to hit me because i asked for a late check out

my kids were too scared to even open the door since this couple looked like they were straight out of

pool was nice staff was nice

the pool area was clean and inviting

location was perfect for us & the pool my kids loved

laundry facility has some issues with dryer

convenient and clean! late check out was great!

nice they still offered something for breakfast even though the kitchen was closed

value, clean, home like feel, has pool, laundry mat, 20 mins to the beach and peaceful quiet

breakfast, quiet and clean

everything clean free breakfast with waffle maker laundry snack and incidentals love it

room stocked with ample supplies and bonus was breakfast included

manager said staff was friendly, polite and helpful especially the lady who is the head of the laundry and cleaning she made my stay at the hotel very comfortable thanks to

loved the kitchen area

it's a great hotel and with great breakfast as well.

of the bed

location and fitness room

pool and front disk was great

parking at the facility was not the best

the parking

they also had an on-sight laundry area to wash/dry clothes

the airport shuttle was quick and efficient

due to covid restrictions the pool is temporarily closed. has been closed since last year.

the pool wasn't heated so didn't stay long in the pool. but the pool area was nice and clean.

pool clean breakfast

clean, beautiful room. great breakfast.

the breakfast could certainly use a makeover!

wish pool availability was longer

we were next to the gym and the guests blasted the gym tv and used the equipment loudly at midnight

the heated pool was really heated and was at a good temperature

pool was great

clean room , clean linens and pillows evan the pool was really clean

pool had just opened and was a little dirty.

did not have access to the breakfast bar or anything of the

the bathroom and the pool outside looked newly renovated

the staff was very helpful, and it was nice to have a small gym available

a full kitchen in the room

it was such a sweet gesture, and the kids at the hotel loved it

phone dusnt work couldn't get extra pillows. n9 early check in

we love the storage closet and we adore the kitchen

liked the tv, wifi, fridge, and microwave & coffee maker in the room

the laundry room was flooded and didn t get to wash clothes

didn't like that the place had a small of smoke and mildew, i didn't like the laundry room as it was filthy and i didn't like that breakfast wasn't apart of it but stated it was

has a laundry room everything was convenient

room service the whole time we were there had to sweap our own floors take out our own trash never

parking is quite a distance from the rooms.

no place to eat, after you order room service

the rooms were clean the room service was fast and the food was awesome

loved the buffet....delicious. the spa was fabulous

we tried to get booked at the spa for a pedicure for 3 days and could not get in

great location for me to park my truck and relax

they have no pet fee which was great

didnt use pool and i didn't like the fact that zi was visiting from nyc and my daughter came from nc and the

the pool ,restaurants, the staff

friendly service, nice pool.

the kids enjoyed the pool they make new

perfect location great customer service breakfast was awesome the pool

breakfast was good, pool was fun for the kids

they didn't bring out the waffle batter for breakfast but still great

was a nice room, nice breakfast, nice pool

exactly what' was expected, my kids had a blast walked straight to my car from the room.

the best place to stay with kids

the staffs kids were splashing everyone in the pool about 8

it out, we were told that we would have to wait as they were completely booked, myself and my kids have sore toes from this chair

the pool because the kids had a great time

i also like the fact that it had a working on site laundry facility

indoor pool & the gym was closed for renovations

the gym was so small you couldn’t move around

loved the gym and pool.

laundry machines only take quarters but they had no quarters at the desk

laundry had 2 machines, 1 of which remained permanently broken

kitchen was a bit worn.

small gym, but ok. ellipical made noise, needed maintaince

laundry on site, gym and breakfast is included and also on site

we were also surprised that the room had a kitchenette with a stove, refrigerator, and microwave

large room with kitchen

beautiful time - make my visit memorable - bed was soft like sleeping on a cloud - fully stocked kitchen - kudos to you

laundry facilities were awesome

i absolutely loved the little kitchen area

was happy about the size of the room and the kitchenette

the breakfast was awesome

they had a good breakfast, something to get you going

knowing i would arrive very late, through booking

our room was very comfortable and the breakfast was great

breakfast was continental but has enough to choose from for breakfast

the stove in the kitchenette was dirty, rusty, and nasty looking

there’s a lady who works in the laundry room and she makes a lot of customers uncomfortable because her nasty look she gives you up

impressed with the full kitchen with stove, full size fridge, and cabinet space

was bugs in the laundry room where i went to get ice it was also a roaches crawling in my

no coffee pot, roaches and no electrical outlets in the kitchen area.

i liked we had a roof over our heads, and they gave us a late check out.

that worked the frigerator was broke so all the food went bad not only wasn't supposed to be kitchen at with two beds all we got was a fridge it was supposed to have a stove a refrigerator and

we booked a room with 2 queens and a kitchenette

had to wait for the room to be ready and laundry to be delivered as it was running late

also luggage/laundry carts would of been helpful

the breakfast area was way to full, and it would've been better if we had a schedule time for breakfast

warm shower, floors were all loose, water coming out of kitchenette area, breakfast was stale cold and not good, coffee was luke warm

i also like the fitness center

the only thing was the kitchen staff one particular lady was rude but otherwise love the hotel

breakfast was great. bed was soft. sheets were clean. the staff was nice and helpful.

fitness room was small as well and only 2 of the 3 machines were working

the breakfast was delicious

the breakfast and room itself were wonderful

breakfast was delicious. place was amazing! the room layout was very nice.

breakfast n/a

continental breakfast was fine

beach and pool

private beach and pool was so clean

we didn't get breakfast because it was so busy (labor day weekend) that we decided to go somewhere else

due corvid-19 the pool was closed and no breakfast

the laundry facility was a good addition

the laundry room was out of order so because i could not get housekeeping to exchange my sheets i ended

like the front desk associate she was kind enough to allow an early check in

laundry

had laundry room on site.

kitchen

had a full size fridge & large microwave, large kitchen sink, 2 burners for cooking

the beds were hard and uncomfortable, and from the photos of the kitchenettes, we thought there would be pans and utensils

parking on a busy night was a little stressful.

was the worst place upon arriving, people who live there outside smoking and drinking in the parking lot at the entrance

pool

room was large enough for all four of us to enjoy being in it together and the property and pool was clean

paying for breakfast and not having enough choices.

no continental breakfast

the pool water & pool atea was was too cold

liked the workout room and different breakfast options available. very clean and quiet

it shares a very small pool with the neighboring hotel and was full everyday and night (only accommodating roughly 10

loved having a kitchen. staff was helpful and friendly. nice breakfast and laundry area.

clean, spacious, full kitchen was a plus.

loved having a kitchen. staff was helpful and friendly. nice breakfast and laundry area.

hotel was beautiful, room was huge, and pool was nice and clean

-- 2 tvs clean excellent service/staff location can walk to the fun gourmet market next door has bar and

the entire stay loved the pool perfect temperature loved the hot tub

i was uncomfortable on first floor - near fitness center and pool but no problems

restaurant and bar are closed

very stark room. metal bed tired kitchen.. more like barracks or summer camp

kitchen area had roaches

what's the point of having a kitchen without any of these items

yes water was poring out of the light fixture right at the end of my bed, and out of the kitchen light fixture as well

laundry services were not complimentary

the kitchen menu is very limited so if you had a particular food allergy you might be out of luck

outdoor lunch area the bar and breakfast was amazing

the gym was nice

went back down told them and she was so sweet and quick to change our room and also give us free breakfast all week

my wife and i appreciated the coffee and bar downstairs

size of pool-was not that big so full of children splashing around-no where to swim.

only things i didn t like was that no one answered the phone when i wanted late night room service, and i wasn t 100% sure where i needed to park

the staff was excellent and the pool room & gym were awesome

the restaurant/ bar inside the hotel is closed due to covid restrictions.

and there was no wifi so i had to use my data from my phone

the cleanliness of the room. it was nice and quiet and the continental breakfast was good.

laundry vending machine is old and rusty (unsafe) - it failed 70%

laundry room was dirty and i had to wipe down the machine before i could use it

asked for extra pillows and was told laundry was locked and desk

in the lobby, the continental breakfast was delicious and nutrious