spacious parking to the rear

lovely place. very friendly staff. the bar was really busy with lots of nice people

easy to find with facility for parking

was fantastic air con big bonus, plenty of tv channels clean and comfortable and a very tasty breakfast included, the staff were brilliant helpfull good attitudes and made us feel so welcome,

fantastic room. very clean, spotless. helpful stuff and very good breakfast. great bar too!

cosey bar area nice room

the set up at breakfast with help yourself and waiter service worked extremely well

5 miles out from pocklington which was fine but there is no footpath so may be unsuitable for kids to walk

plenty of parking space

excellent food for dinner and breakfast. rooms clean and comfortable with good wifi

welcoming and friendly x x lovely spread for breakfast x x great location and lovely restaurant

breakfast was excellent, so much choice

breakfast was really nice too, lots of fresh fruit

bar was a little bit quiet, a bit of music would liven things up

was our 3rd stay in this place helpful friendly staff , good location, free parking ,clean food and alcohol i personally like the place and would have no problem recommending

food tasty and it was nice to have the room service after my long journey

there was plenty of parking

ample parking host was very friendly and helpful

there is free on site parking and we were very warmly welcomed

in beautiful grounds with plenty of parking

free wifi was a little slow.

great service, very comfortable, big parking lot

the wifi could've been easier

was lovely, staff were very good at all times restaurant and service all round was excellent, golf facilities

bar in the hotel didn t have much variety of drinks which meant we had to go to the restaurant

i didn t have breakfast as there was a really big que and no tables left to eat it at

there was nothing we didn't like maybe a bar to get drinks from

clean and modern with excellent rooms. breakfast enjoyable with a wide choice.

he instantly made us feel at home, laughing & joking with my kids, always on hand if we needed anything

excellent breakfast

parking in a field

very easy check in and parking

the kids were excited to each have a double bed, which was a nice bonus

location, excellent value for money, lovely idea with the shared kitchen

wifi was patchy

the leisure facilities are great, the gym is brillant lots of equipment, breakfast was lovely, the beds were comfy and it s around

building with lovely on site facilities

spa easy access plenty if parking

the spa was exceptional

spa is exceptional,very clean, welcoming and relaxing, all staff hotel and spa are helpful ,

no room service

staff in bar area were absolutely lovely.

front desk and bar staff were genuinely kind and friendly

poor wifi thats my only complaint!

the staff were unable to accommodate the advertised room service as the restaurant was busy

staff were very pleasant and helpful, free wifi

great location. lovely walk along the river into york. plenty of parking.

superb old inn. beautifully furnished room. great breakfast. very quaint bar. staff

bit cold in the bar and radiator in room was switched off but soon warmed up after turning radiator

very friendly and comfortable pub with rooms. perfect for our stay in york. easy parking too.

this includes how to access wifi

separate (pretty well equipped) kitchen and sitting area too (+)stayed in one of their cottages, which was spacious and had some kitchen facilities and a fridge (+)was in a separate annexe with self-contained living room, kitchen and bathroom

ich actually worked quite

parking was a bit tight due to a function at the pub.

the shower wasn't very powerful. the wifi didn't seem to work

in the room with 3 beds do not expect a good nights sleep on the single i think its more of a kids bed possibly

value for money, bar staff, landlady and locals very welcoming and friendly

ry annoying with young kids) no en-suite in the family room

property

wifi did not reach this room; i worked on the stairs outside

a bit of noise from the bar and traffic.

chelle and terry) the bitter in the bar was fabulous

location steve was very helpful nothing was a bother locals very friendly lovely atmosphere in bar room was lovely very clean bed was very comfortable definitely recommend will definitely go

very accomodating with an early check in

location for the barbican, has parking which is a bonus

clean and modern room - loved the kitchen area in room

free wifi

flexibility for early check in, good sized rooms, aesthetically decorated and comfortable

couldnt get onto the wifi

early check in

room service pizza very salty

the gym is extremely small with no working water fountain

we were allowed an early check in which was nice

gym was basic, food could have been better for the price.

ordered room service at around 9:30 and despite being really quick the fish was too oily and the chips

teenage kids loved the funky decor and atmosphere of the place

before check in as we arrived early,friendly staff,quality shower products,great lighting in room,gym

gym, decent sized bar with games like pool and retro arcade games, 24/7 snack stop

location with kids, the main area has plenty to entertain when you need a bit of break from the walking around

location early check in beds comfy

my stay at the holiday inn in york was enjoyable, i believe room service could benefit from a few improvements

the room is a bit too small for a family room. we stayed with two kids so was very tight.

kids eat for free at breakfast with a paying adult (book ahead for best price)

gym was great

we were only there for three nights so we did not get room service but it would have been nice to have had our coffee and tea facility topped up

it s location . early check in was allowed. a warm welcome.

didn't get details of the wifi password on arrival and couldn't find it in the room

service, allowing us early check in to get ready for a wedding and accommodating our needs

who informed me he had tried and failed to get the number removed from the email), and the wifi password

fabulous easy early check in superb staff quad and family room very spacious onsite

dog friendly, location ev charger

bar area is stunning

smooth check in breakfast was 10/10 the swimming pool was added bonus the hotel was a short walk from york centre

area disappointing as thought it would be more of a spa hotel but actually just a tiny pool and sauna

problem with wifi on arrival but sorted within a few hours

good gym great breakfast and spacious clean rooms

kids and i had an amazing time

& 2 years), and it was perfect

breakfast is a must with kids

for one night as a little staycation for just me and my two small kids

good parking an overhall good price

the wifi is quite slow

the wifi worked well

handy location. friendly staff. strong wifi.

when you visit york, its close to the city center but far from the train station, the internet wifi worked very well for my job

very very convenient if you are travelling with kids

booked early check in via booking

we also liked the gym

more selection in the gym and extra cost for parking not included in rate.

we were checking out on 03/12/2024 and we opted for the late check out option

late check out time

booking manager should consider where they put kids

was ground floor and the window was broken so anyone could have broken in, the second room the wifi didn t work

free wifi and built in usb ports

45 pm just outside my widow & i was awoken at 6am by laundry wagon loading/unloading trolleys for about 45

wifi not free in the room. parking cost 20 pound a night.

wifi only if you join - a bit weak when most hotels provide it as an inclusive in their services

the staff gave us an early check in

had room service from the restaurant in the evening as the children were tired

in the evening the bar is pretty quiet but then visiting the bar is usually just for a nightcap after a busy day being

the wifi was exceptional, very handy for uploading lots of photos

but a tapas bar recommended by the hotel just two minutes away was extremely good

the breakfast was delicious with plenty of choice

rooms were perfect & exceptionally clean, gorgeous bar area, cosy reception lounge & a library room

restaurant served an excellent degustation breakfast & dinner which i strongly recommend as a must to experience - fabulous

breakfast prepared to a very high standard

didn t realise it was a bar below but we were out most of the night so it s not really a complaint

poor bed and no wifi service

plus the free wifi was excellent too

wifi didn't work; had to figure out a way around that somehow

situated on top of a bar so it is very noisy at night

a little lost trying to get back in once the bar was shut, but we got there in the end

the bar downstairs is the very best york has

staff were absolutely amazing with us, making sure to greet us when we went down to the bar

was lovely and clean, you receive discounted drinks and food from the bar and sister cafe so long as you present your key, and the staff were very welcoming and friendly

the bar downstairs stays open till late & you can hear the music from downstairs in the room but it

great on site gym

at breakfast was very large, dense and short on filling - but there are plenty of other delicious

very good place to stay and relax, also a good gym if you're up for it

the gym was enormous and very well stocked

bedroom laundry delivery in the morning very noisy

this would be a problem if you were a tourist that doesn't have wifi or can't speak english

wifi was very restricted, and i could only access social medias

there could have a discount in the bar for residents that stay there

easy to access and very flexible as i needed an early check in

no wifi

wifi. it's too slow

wifi was really slow on second day but fortunately service engineers sorted out the router and it

location and price, nice bar where you could sit outside on balcony, found the room fine we re only sleeping there, shower

the bar prices are really good

wifi connection could have been better. apparently, they are in the process of improving it.

no longer have room service for food,

no room service either

i struggled to get onto the wifi, but it did work eventually

wifi log in details in bedroom weren't the current ones - the up-to-date ones were on display near

right across from the cathedral and in the middle of the old town. great breakfast.

the gym is very basic

wifi was easy to connect to

sb/ free wifi/ a professional hair dryer) for our purpose

the breakfast was very good and the wifi good

room comfort and allowed 3 adults in a room and allowed 1 night stay which suited us perfectly gym although signs to gum could have been

quaint an quirky cellar bar

the breakfast was very good with a wide choice

lots of rooms on the ground floor and it's worth the stay as it is so central, food is amazing breakfast is good and the staff are fantastic, especially amy who went out of her way to

room service not great did not have our room service

super bar and excellent, high-quality breakfast.

comfortable room and bed with decent wifi

it was great you could nip downstairs to the bar and bring drinks to your room

wifi in public areas only.

breakfast was fabulous it sets you up for the day location brilliant

and her staff were excellent very friendly and welcoming, the breakfast was amazing the pub itself was brilliant

great location , great hotel, gym facilities good as well

room, the upgrade, the staff, the facilities, the rooftop restaurant, the gym, the breakfast

the room service after 9pm didn t had much verity in the menu and the food after 9 pm was cold

i had no issues with the wifi and the shower had great water pressure

wifi great, lobby areas well suited to work and coffee

was very pleasant and we really appreciated an early check in

beautiful hotel lovely spa beds so comfortable! very friendly staff great location

was in a dressing gown in bar area and a lot of people where dressed like there where taken there kids to school and the males where dressed like there children

appreciated an equipped fitness center

not sure the pool is big enough for the extra rooms since the extension but still lovely

breakfast good and rooms clean and comfortable

by hilton had everything we required; it was five minutes from the station, it had a gym, it was impecably clean, had a good breakfast, and was in easy reach of many of the city's

loved the way it was not far from the yown restaurants, shoos, bars etc

very friendly staff, good gym & very comfortable room

great location, near the station, and room was good, with room service every day.

a cost), a complimentary bottle of water or drink on

wifi didn't work but had data so wasn't an issue for me .

very quiet rooms cool and full mini bar at extremely reasonable

the only thing was the wifi was a little patchy, i think at peak times.

only thing is the breakfast is room service only, with a very limited choice, but you are so close to betty s it s not a

wifi was very fast and there was a fan in our room which was much appreciated

wifi a bit iffy

wifi week

the wifi worked well in the room

the location, room very cosy, excellent wifi plenty of coffee/tea

the app they have is great and makes it easy to order room service or anything you need to your room

was amazing, only downside was that the wifi and signal isn't great in the underground rooms

location was great. room service excellent

the room was small, comfortable with en suite, and all the trimmings, free wifi etc

despite, the bar being quiet, and we were the only diners, we were not rushed at all

nice breakfast and good to have parking on

kids loved the hot tub

spa treatments available

there is no elevator so not great for kids

station, being in a quiet yet characterful area and still only a few minutes walk from bootham bar and all the sights of the city centre

noisy road, but it is a busy road and we knew that late check in and no luggage storage wifi wouldn't

the bar area was nice and the room was lovely

was really comfortable and welcoming, really lovely friendly staff, great bar and music and a really good breakfast

s better in the bar or closer to downstairs)

breakfast was no longer included in price, which we were informed of after payment, and also the bar closing at 6-00 pm on a saturday night, although stated as

room above us were very noisy (i think kids were using the beds as trampolines) which is just annoying

think kids were using the beds as trampolines) which is just annoying

, 11)), the breakfast the next morning was quite good, and it was easy to walk

kids screaming and shouting

car parking was a bit expensive

had breakfast in the morning and this was lovely also

breakfast was excellent

i believe above the bedroom there is a laundry room, as the noise i heard for nearly 2 hours sounded like washing machine or a tumble

pleasant staff early check in clean beds comfy

liked the late check out service which was more convenient for us

was small but clean had an issue with noise from kids above us but this was dealt with straight away so was happy with

for wifi could be left in the room had to return to reception yo ask for it

they allowed early check in and late check out as they were not fully booked

also nice that i could get a late check out

the breakfast & the early check in.

ep your bath door closed) and parking only if space is

comfy king size bed, close to the centre and friendly helpful staff, free breakfast in the morning, huge bathroom with an amazing

room service said closed on the website with no explanation

lovely and helpful, we arrvied early and our room was ready so we got a nice early check in and late check out

really nice hotel great price and great breakfast comfy bed would stay again

put in the basement with a mob of school kids bouncing up and down on the ceiling in the above room all night

was able to pay for early check in which was really helpful for us

room was a good size with separate room for kids

late check out times

put in the basement with a mob of school kids bouncing up and down on the ceiling in the above room all night

jackie and paul, very friendly, great service, really tasty breakfast

d free) and the hotel was in the prefect location for me travelling

paint peeling off the doors, the fire exit door was unsecured, and the piles of laundry on the other side was an escape hazard

some trouble with wifi connection

plenty of space in our room - good storage- including a set of drawers

bar and the restaurant were lovely and bright and modern and the staff were extremely

clean, comfortable and the staff where lovely. great breakfast and the service was a1

comfortable room, plenty of parking, nice setting, riverside nearby.

only issue was that breakfast was slow on the sunday but the quality was excellent on both days

breakfast choice, my wife was able to choose something completely different to myself with no

fabulous breakfast everything you could think of

the spa facilities were amazing!

dinner the night before was very good as was the breakfast

the evening meals we had was really nice and the breakfast selection was amazing

the time we visited the bar we asked for 5 very common drinks to which the barman s reply was we haven t got

quiet and lots of space for kids - also studio was very well appointed and great space

given a late check out on sunday so i could shower after running the york 10k race

lots of space, ideal if you travel with kids,

location very friendly staff fantastic breakfast free parking free drink at bar free wifi free tea and coffee clean comfortable accommodation definitely be returning little gem of a

the advertised bar isn’t open at the moment but this didn’t detract from a great stay.

lovely breakfast , kids ate free , friendly helpful staff , free parking,

kids were well looked after - all the kids food was free from the evening meals and drinks to all

ice was available through room service but we really didn't want to bother them just for that

wifi not great

both evening room service and breakfast buffet were delicious

wifi isn't great unfortunately

lovely location, easy parking,delightful staff.

wifi was very poor to non existent. should install booster units on the top floor.

bar area clean and tidy, empty glasses removed quickly, service very quick

breakfast

i'm glad that they allow kids

breakfast was very good room was spacious and clean next time we will definitely use the golf course and

who asked if we had stayed before and as we hadn't she explained about the hotel the health spa pool and gym about booking for breakfast and evening meals

the food was of a high standard but room service at 5 a visit stopped us ordering after the second time but that is the only thing

loved being able to use the gym and swimming pool for no extra charge

finally, we loved the bar downstairs and the cafe next door

well located with easy access to local attractions friendly staff ready to help free street parking us a big

breakfasts and bar downstairs

not the hilton but clean and tidy great location for york center parking on the street but no worries would recommend

owner very friendly and helpful. bar staff excellent.

was disappointed we couldn t get a late check out with covid ect

adults only was a bonus

perfect location was peaceful loved that was adults only comfy bed perfect for

bar was lovely

good breakfast nice choice good dinner room had ealll

boutique rooms above a really nice bar - deluxe room i think, which was an attic room and pretty vast, and very nicely appointed and

good bar and restaurant on the ground level and very quiet room

wifi was patchy but okay. menu was a bit limited but what i ate was excellent.

fantastic gardens and loadss of parking

easy on site parking

parking and entrance hall, posted nature walk was poor, breakfast

ll english) was not acceptable

the parking area is under trees and cars inevitably get covered in bird

residents bar was fantastic

safe location and parking

breakfast was very good not to much trouble when asked for scrambled egg when ran out it was made

easy access great room plenty of parking

would have given everything a 10 but considering we were on a ground floor near to reception the wifi was very poor

the wine bar that is attached is cute and very friendly - though we struggled with the acoustics, very hard

breakfast room well stocked.

although the self-check-in and self-service breakfast were a new experience for me, i actually quite enjoyed it

very impressed with the breakfast style big

the little adjoining bar was lovely, great spot for a pre-dinner drink and to meet friends