i succeed to use my laptop full time well as the wifi is pretty good

i got a warm and friendly welcome with clear explanations about the room, keys, parking and breakfast

good location and plenty of parking meals good and attract furnishings nice outside garden

mily room) with very comfy beds, safe parking and handy premium shop next door

the bar is lovely and it's in a good location, been twice and already have a third night booked in

good selection from the grab and go breakfast

room and breakfast /snack facilities

the little adjoining bar was lovely, great spot for a pre-dinner drink and to meet friends

hour complimentary breakfast has set the bar that i will judge all future hotels by

the new little bar was an added bonus. the receptionist was very helpful.

sometimes wifi goes wrong.

staff helpful with logging into the free wifi

lovely location and ideal parking.

wonderfull but room4 was over bar bit noisey will ask not to be put in room4 next time but l shall be coming again so nice clean

did not use wifi. beds extremely comfortable.

wifi worked which was important to me as a business traveller

wifi seemed to require a facebook log in and i can never remember my password, i'd much rather use

before and knew how good it was excellent customer service always with a smile great bar / restaurant with a varied value for money

the free wifi is brilliant, i had no issues getting it all over the hotel, and my room was on the corner of

location with free onsite parking, clean spacious room, friendly staff, lovely onsite restaurant

great spa hotel and the pub on site is a great addition

spa and gym were amazing. breakfast was excellent.

staff, great spa and pool, good breakfast choice, good sized rooms, quirky touches, lovely gardens

we used the gym and pool, again top marks

we used the gym and pool, again top marks

wifi was patchy

great being able to cook our own meals in a huge well stocked kitchen

ich was very well equipped)but your own space for sleep and to relax

lovely, clean, warm room. fabulous communal kitchen, dining and sitting room.

beautiful location with such a nice property and easy parking

plenty of car parking space and allowed cycle to be stored in my room

- good wifi

the wifi but although i got on couldn't proceed with what i was looking at as very slow but this did

kids' beds were fine, but the adult bed wasn't too comfortable

close to racecourse breakfast the bar the staff

was great , kids ate free really good , good in the hotel for evening meal and breakfast was

very helpful staff. larger than average room. excellent quality of room service

ice was available through room service but we really didn't want to bother them just for that

clean room and bathroom. great breakfast facility and nice pub opposite

both evening room service and breakfast buffet were delicious

everything,location excellent too. easy parking and good bus routes into york.

the bar was very busy and lively in the evenings

the meals in the bar are excellent too,large portions of tasty food and good value for money

breakfast bacon and sausage overcooked apart from that plenty of cereal and coffee bit of road

wifi quality cat - there was a cat which was in lounge and dining area all of the time

the location was good for our golf at fulford

the ev charger initially charged me 30 and didn't charge my car, this wasn't taken out of my bank in

hotel had a comfortable old world feel, and we did receive room service and clean towels for a 2 night stay

wifi weak in that part of the hotel

5pm to check in, to be told i couldn't book the restaurant as it was full, i couldn't order room service as of covid

ot the bar

bad wifi conection

the private parking was so safe and really easy to access

wifi didn't work.

play area for children secure car parking

gym and pool

all the facilities you need swimming pool sauna steam room jacuzzi tennis court gym and a great view of the racecourse

was sensational and not too busy, rooms comfortable and enjoyed the pool and kids pool

breakfast was very good catering for all preferences

more bar staff especially on a race day.

clean and modern room - loved the kitchen area in room

could be cleaner it wasn t clear about use of kitchen and dining room

we were told we could use the full kitchen facilites and enjoy any snacks there

you can use the kitchen space but it is a bit messy as everyone can use it

free wifi

free wifi didn t always work properly, but when it did it was a decent connection.

early check in

much really, part of my stay was on my own so room service would have been useful, but i had a wonderful meal in the dining room and the service

view, lovely staff, good location, quiet, cosy, beautiful building, comfortable bed, hot water, room service, meals onsite, helpful

everything was fab ... good was unusual great menu choice breakfast was nice rooms were quiet

staff all friendly and amazing bar area

the wifi was not working well.

breakfast was very well cooked and presented

for wifi could be left in the room had to return to reception yo ask for it

as our kids were tired after a lot of walking, we asked the hotel if they could fit us in for dinner as we

the so called upgrade had no terrace,was on the main road and the kitchen was poorly equipped

super cottages with high spec. parking and acces was top drawer

easy parking next to the cottage, and little outdoor space and table to enjoy the sunshine

having a kitchen which th e images on booking

no kitchen or at least a fridge

i would of liked a balcony and requested on booking also requested early check in as we arrived at 11

was perfect, perfect parking facilities, and a bonus to be offered a free breakfast every morning

service, amazing staff (emma at the front desk was particularly helpful), very kids friendly, safe and comfortable room

we were checking out on 03/12/2024 and we opted for the late check out option

about it was brilliant, 5 min walk to town centre and can walk along side of river , got a free early check in too , definitely be rebooking to stay

wifi was free and had good speed, bathroom was very clean and had all the necesities, room was

polite, friendly and clean. breakfast was delicious! couldn't fault this home from home.

the welcome we received was lovely with an added bonus of an early check in enabling us to explore york earlier than expected

nothing to complain about breakfast excellent service friendly staff

was red hot , heating came on at 1am and room

was able to pay for early check in which was really helpful for us

room was a good size with separate room for kids

late check out times

put in the basement with a mob of school kids bouncing up and down on the ceiling in the above room all night

room was a good size with separate room for kids

features modern- good beds, shower, excellent breakfast, plenty of staff all willing to assist you

friendly staff good room great breakfast good choices

we would have been happy to use the same towel for three nights and cut down on laundry

same laundry bags in the corridor for two days. towels rough.

ev charger not working

only one key very poor wifi a bit expensive

wifi came and went to many times in room, annoying.

wifi didn't reach to our room

the wifi code in the bedroom

breakfast was no longer included in price, which we were informed of after payment, and also the bar closing at 6-00 pm on a saturday night, although stated as

the location is within walking distance of the centre of york and there are parking and ev chargers which i made use of

kids loved the children s area in the lobby

the kids loved it and enjoyed

bit more time in pool.

nothing it was perfect and loved the spa area

local to town and secure parking.

very accomodating with an early check in

location steve was very helpful nothing was a bother locals very friendly lovely atmosphere in bar room was lovely very clean bed was very comfortable definitely recommend will definitely go

the breakfast

the wifi wasn't the strongest but it was ok

too, wow, fabulous for a couple or family, huge bed, soft pillows, drinks, chocolate for the kids, crisps, popcorn, biscuits, gin and tonic and fruit juices

of this quite bit hotel, the room was very big and thankfully had very good free wifi

50 late check out till 1pm costs 25

i also stayed at weekend. singer piano player was too loud cleared bar area.

great location, pleasant staff, lovely bar area, nice spacious room.

we had concerns about sofa bed - a little uncomfortable for the kids

nothing really, well priced and met all requirements. even gym had state of art equipment.

kids loved the breakfast

my stay at the holiday inn in york was enjoyable, i believe room service could benefit from a few improvements

excellent bar service and friendly and polite staff who were incredibly welcoming and warm.

breakfast very good, plenty of choices. the bed was very comfy.

the breakfast was very good especially the choice of fruits and juices

staff were really friendly and helpful, nice outside courtyard, lots of parking

very clean, extremely comfortable bed, lots of hot water, friendly staff, quick check in, easy wifi connection

comfortable room, plenty of parking, nice setting, riverside nearby.

it's ideal for families the price was just right and the breakfast is great for picky eaters

there was nothing we didn't like my daughter even got to use the gym

all went well. staff, location, room, wifi and facilities were all very good.

was great location nice room gym

nice and central good comfortable room and bed good breakfast

stayed for a night but had we have stayed longer, we would have taken advantage of the hotel's bar and restaurant as the menu sounded lovely

wifi was really slow on second day but fortunately service engineers sorted out the router and it

wifi. it's too slow

hotel was very clean, staff helpful and friendly and the food was well presented and delicious (breakfast) (*) breakfast a great addition (*) breakfast was very good, fresh cooked, which is topped up regularly and not sat under heat lamps (+)breakfast and dinner lovely, room good, staff as always excellent and attentive (-) the only thing i would say which let it down was the breakfast to go was very poor we put it in the bin (+)breakfast was a good buffet option (+) breakfast was spot on too, although the toast was a little hard (+)great for town centre staff very friendly spacious bedroom, bed comfortable good breakfast (+) wonderful breakfast (-) breakfast was the same every morning and self-service

parking at hotel and we re lucky to get an early check in

ttle short young lady - sorry i forget her name

the bar downstairs is the very best york has

i liked it all , great bar downstairs

the manager was really nice let us leave our bags behind the bar and kept our drinks cold for us as we were walking around york with our bags

the bar downstairs stays open till late & you can hear the music from downstairs in the room but it

gym well stocked

only downside seventh of june was not having early check in.

had room service from the restaurant in the evening as the children were tired

in the evening the bar is pretty quiet but then visiting the bar is usually just for a nightcap after a busy day being

early check in was available, great location

arrived a bit earlier and allowed me to check in, also requested to have a late check out

they have a ping-pong table for the kids

good location allowed us early check in

the room is big enough, with an excellent bathroom, comfortable beds, smart tv, wifi, strongbox, refrigerator, iron, hair dryer, etc

gym small but open 24hrs

the breakfast was great

until arrived 10 minutes before check out, missing breakfast and as we had to return home for our kids, missed a few hours walking around the city as was at the races the day of check in

to get parked using valet parking and hotel facilitated an early check in as well

price to access pool

comfy rooms friendly helpful staff laptop size safe free wifi throughout good location

hotel, friendly and helpful staff, early check in wasn't a problem, complimentary biscuits and chocolate was a nice

the bar staff were a little bit familiar at times - but mainly friendly

fabulous room and breakfast!

ordered room service at around 9:30 and despite being really quick the fish was too oily and the chips

location, room quality is very good. no kids.

room was great and had a tv you could cast too. also free wifi without a password.

clean, great bath, staff went out of their way to meet our request for a bath, nice big tv, great bar

breakfast was the best buffet style breakfast i have ever had in a hotel

right next to a family room and it was so loud in the morning, you can hear everything so hearing kids screaming and shouting early was not ideal

the wifi worked well and we were able to make a cup of tea in our room

in addition, the inn has a pub, a barber and a shisha bar right below making it very convenient to go and have fun

unknown wifi password when we thought about it already nobody on shift. but not a big deal.

free parking and wifi

wifi code provided didn't work

who informed me he had tried and failed to get the number removed from the email), and the wifi password

shower was lovely, the tv was good because i could watch my netflix and the wifi was fast and stable

issue was with room service not being able to take payment and coming back several times at 10/11pm

the room was spotless, and the gym was well-ventilated with excellent equipment

great central hotel nice gym lovely room

there was no welcome pack stating times of breakfasts, wifi codes etc

2) the downstairs bar felt a bit chaotic when you went in to order drinks

the breakfast was very good with a wide choice

lovely breakfast

my son had them pestered for wifi code, toothpaste, screwdriver to open his toy, but nothing was too much trouble

there is a great selection of choices for your breakfast and the food taste fresh and you can tell they are good quality products

the wifi was exceptional, very handy for uploading lots of photos

bath is just above the bar

perfect location above bar and with beer garden as well as live music - fantastic

is a live music venue,so if you're one these that retire to bed early, be aware that the bar below will be noisy

lacking decent wifi but minor complaint.

situated on top of a bar so it is very noisy at night

excellent wifi

the hotel's free wifi didn't work

free parking on the adjacent streets

the bar downstairs in the pub was very nice and the local people was very friendly

not the hilton but clean and tidy great location for york center parking on the street but no worries would recommend

differently from most hostels, this one has a dedicated social area and kitchen/laundry for each room, with tv and board games as well

the bar below plays loud music on the weekend which can be heard in the rooms.

cluding the kennedy bar next door, who held our bags while we were waiting to check in) for giving our honeymoon an

facilities, lift was broken but not a big issue

the bar is relaxed and the staff are attentive, engaging and personable

the bar staff were great happy to chat and

late check out time

plenty of choice for breakfast too, games in the bar area for big and little kids

plenty of choice for breakfast too, games in the bar area for big and little kids

bar you have a variety of games from pool to jenga which is great for an entertainment with the kids

very quiet rooms cool and full mini bar at extremely reasonable

room had fully stocked mini bar fridge at reasonable prices

and location were excellent, the breakfast option was only available as room service, so opted out and had breakfast 5 minutes from the hotel

ordered breakfast, which was excellent, which comes as room service

only thing is the breakfast is room service only, with a very limited choice, but you are so close to betty s it s not a

breakfast was lovely and the staff made the stay, the bar staff were very helpful and friendly but

but my mum would have loved itwith the checked carpet , floral wall papers and old prints wifi was very inconsistent

had a meal one night foods great and good choices at breakfast

room spotlessly clean with good amenities, breakfast excellent, really good quality

breakfast was lovely and the staff made the stay, the bar staff were very helpful and friendly but i must mention frank ( what a lovely man) his (*)time we have stayed and we can t wait to return, the staff, room, bar & food were all great (+) late bar was much appreciated after a very long drive (+)can you look at putting a selection of draught beer on the bar ,not much to choose from. (+)had drinks at bar nice atmosphere and friendly (+) the bar was reasonably priced (+) perfect location, very comfortable rooms, ideal location for the town centre, nice little bar and lunch/evening meal menu, secure offsite parking (+) prime location for all shops, bars and restaurants

the only issue really was the wifi, however that was not a major problem.

wifi signal wasn't great in the bedroom,but stronger downstairs in the pub.

friendly staff; we had a drink in the bar each night before bed

staff room clean and comfy bed breakfast brilliant liked it so much booked for next

wifi cloud didn t work.

we had excellent service from all the staff that we met and an excellent breakfast

breakfast was delicious and plentiful with lots of options

rooms were perfect & exceptionally clean, gorgeous bar area, cosy reception lounge & a library room

minster, private parking making it easy to explore york on foot, good yorkshire breakfast, lovely bar area in the long room, peaceful and just what i needed as a short stopover on my drive up to

the breakfast was lovely.so much better then everything being out and you helping yourself.very

bed was comfortable, nice big tv in the room, the bar is good

room but my view was if the laundry

comfortable room and bathroom, nice bar and restaurant beautiful location at the city wall close to the minster

kids running up and down the corridor at

room overlooked the laundry so very noisy very early but other than that, it was great

was with two kids - 14 and 15 years old, and it was the best room with four beds for the reasonable price

gym. friendly staff. location. car park

breakfast was great and appreciated that they had laundry service in addition to housekeeping servicing the room each day

bar and outside area for drinks, onsite spa and yoga

the breakfast smelled amazing and i will try that next time

good with free overnight parking

bar service excellent &friendly

lovely cheerful staff. nice room. great breakfast

it had a lovely bar and staff were lovely

we had breakfast and an evening meal both of which were beautiful

wifi kept dropping out which was annoying

really clean and tidy. the bar is nice with a good range of beers and the food was good too

excellent room service from lovely staff and the tv was in a nice wall position

breakfast and dinner

great car park and easy walk into town. lovely stay for 4 nights 2 adults and 2 kids

when you visit york, its close to the city center but far from the train station, the internet wifi worked very well for my job

spacious family room in a nice old property, in a great location with very close parking for only 5

free wifi

on ground floor , wifi tv and netflix ud83dudc4c

good parking an overhall good price

i put the wifi code into my mobile i couldn't get the internet use so i had to stick to using my mini wifi

also early check in time which for me personally is

the wifi worked well in the room

one of the comfiest beds i've ever slept in, clean, complimentary tea& coffee facilities, good wifi, easy self check in and out, a charming place only a short walk to the town centre

the location, room very cosy, excellent wifi plenty of coffee/tea

english was a little cold, maybe a little fruit at breakfast would be nice, but every thing else was

room was lovely. i loved the breakfast. brill service. thanks.

with complimentary toiletries, plenty of storage, tea/coffee making facilities, hairdryer, free wifi and free parking

parking, rooms are modern fresh and very comfortable

great location . staff was very helpful. loved the bar and the ability to do a load of laundry

accommodation was of a very good standard and the breakfast first rate

lovely room great breakfast

it is very quiet, the breakfast was delicious and there is ample parking

couldn't get on to the wifi despite asking

lovely little find - amazing restaurant attached and the food on the menu was amazing so was the breakfast in the

) otherwise breakfast was fine

was an extra bar bill on my final invoice which wasn't mine

gym and pool food was excellent great location

hotel was so clean, staff friendly and very helpful and the pool and spa a nice extra

they have a small gym and pool but unfortunately we didn't have time to use it