wifi didn't work

clean, wifi worked well

were in a corner room and the wifi was all but non existent

i didn t get to use the wifi, no comment there

quite wonderful manager, gina, informed me when checking in that their wifi was in the process of an upgrade

cleanliness, parking availability and wifi

was traveling, and requested quite room & late check out

parking, competitive price, great customer service, comfortable bed, and very quiet facilities

only thing i could think of at the moment is that it would be nice to have assigned parking spots for each

wifi was provided

everything was excellent the food, the pool the service really nice people

love the hot tub in the room. breakfast is always good and the bed is comfortable.

there could have been a little better gym. while there was free internet, it was quite spotty

breakfast selection was awesome although they ran out of eggs at 8:30am the blueberry waffles were

the pool isn’t finished yet

location was a 10 breakfast was an 8

breakfast good. bed comfy. room clean. pool relaxing.

pool was well maintained and the breakfast was good

breakfast just ok

it needs to be updated.. and the pool needs to be warmer.

pool was a nice heated

breakfast was good with waffles, etc. staff was friendly and room and hotel was very clean.

the pool was good

location is ideal for visiting kids at miami.

offered free continental breakfast

room had a balcony overlooking the pool area

pool was open and clean front desk women was very efficient and friendly good breakfast buffet

was very clean, the staff was very friendly and helpful and the breakfast was much better than expected

clean easy parking comfortable safe nice breakfast

very clean and breakfast a plus

laundry service, 24 hours coffee and tea, very friendly front desk and parking facilities

parking, no hot water for a shower at night

parking a little tight

we were there for a golf tournament

the parking lot was small but it was adequate for our crew cab f150

the room was clean and there was free parking

the service at the bar / restaurant was superb as well

is always a downside there is a fee for parking which i wouldn’t mind if people going to the bar across the street weren’t parking there this time around when we were there there were

everything - service, food, gym, accommodations, location to the wedding venue.

the pool wasn’t heated

location to other bar & restaraunts

was very close to a sports tournament the kids were playing in

breakfast ended at 9. ten would have been better!

also we enjoy the complimentary breakfast

the rooms are clean and comfortable and they offer an excellent breakfast

not enough pots and pans in the kitchen area

some people didn’t have a place to set for breakfast because they had a staff meeting in the dining area

breakfast options needs improvement, beds weren't so comfortable and linen

ran out of towels, breakfast was nasty, hotel was not very clean, old elevator, smelled a lot of weed for being non

the hot breakfast was nice.

the breakfast was about the only redeeming quality here.

were needing to be wet mopped; black when i wiped up a spill live insect in the tub at night breakfast

kids were loud from tournament families.

clean comfortable room. plenty of towels and the breakfast was awesome!

good breakfast and nice amenities. friendly staff.

friendly staff, clean, nice breakfast

welcoming , ensured we had everything we needed and even had candy filled eggs waiting for our kids on easter

i was then made to wait for one hour in the lounge, the lady told me she had to take care of laundry first and this was in the am other day

there are laundry facilities on site which come in handy

loved the full size kitchen

comfortable, helpful staff, kitchen, clean, close restaurants., affordable.

especially in the basement near the laundry room

the others near the kitchen were still alive

foremost the carpet was smelling in the hotel then there was no pots or pans or utensils for the kitchenette

the location. the mini kitchen.

was dirty, walls are grease in the kitchen area bathroom tub was nasty rusty and not clean at all, the room carpet are nasty, we could

the staff was friendly and i didn't have any bugs in my room plus they had a laundry

pool cold

gave is room key and no information, times for breakfast, where the pool was located or wifi password

pool water was extremely cold for the kids to even get in

good location and helpful staff! wry convenient laundry!

i liked best about this hotel, was the cleanliness of the room,kitchen area where breakfast served,and it's close to everything

due to the fact this covid 19 is going on we couldn’t get hot breakfast in the morning

i didn’t eat breakfast. the stay was very comfortable and peaceful.

pool wasn’t working, elevator stopped working had to walk to 5 th floor….

comfortable room and good breakfast

only reason we booked that hotel was to enjoy the pool and it was closed that day

there was a variety for breakfast however some fresh fruit would have been enjoyable.

being a modified breakfast, there were enough choices

the breakfast was also very good

especially loved the full size refrigerator in room and kitchen area

was clean pretty spacious and well laid out (the kitchen was modern and functional, liked the gym and the location was great for me as i had both business and family activities to get to in

the rooms are nice and clean. and they have breakfast.

pool

they had a pool

pool is cool haven't used it yet but hey maybe next time

negative was that we got to breakfast at about 8:50, and at 9:00 a staff member came in and just immediately started taking

parking in front of my room

breakfast selection

the towels and wash rags were for kids

they failed to have anyone plow their parking lot and i got my car stuck in the back lot

the towels and wash rags were for kids

maintained parking lot and grounds

no breakfast

the pool was clean. that's it...

hotel was booked, pool was closed and ac was broke- in 90 degree summer weather

booking. com stated breakfast was included. i checked with staff, no breakfast included.

they lied on the online add saying there pool was up they had breakfast ect they didn’t even give you a coffee pot

the pool was so nice to relax and the kids had a lot of fun

liked how clean the room was, how comfy the bed was, and how easy it was to use all the kitchen stuff

i loved the kitchen it looked beautiful the size the the place and that it was walk up

the kitchen and the things they had for kids

i had two kids plus personal belongings, gifts and electronics in the room

no breakfast

breakfast was bananas and capri sun

there was no breakfast and it was close to where i was visiting friends

breakfast or coffee, mattress was old.

get breakfast ud83dude15 i asked for a late check out an i didn't get it they continued to knock on the door very

everything was awesome! breakfast was great. pool was perfect

its was updated had outdoor pool and breakfast

the breakfast was fine.

we didn’t make it early enough for the pool but i’m sure we will come back again

i did not like the breakfast. it can be better.

clean, very pleasant & helpful staff, well stocked gym

the clean room and delicious breakfast ?. yummmmmmy

the pool needed to be more heated

the indoor pool was freezing.

let us have early check in since my daughter just had surgery.

early check in the associate who printed a few things from her computer for me

front desk very nice ask if we wanted first, second floor, we stayed in first floor close to pool

pool was closed

pool was soooooo cold

the room was near the pool

very clean, very nice staff and breakfast. very quiet hotel

room, whole hotel seemed really clean, nice pool, nice gym with free weights, cheap, comfy

also there were no towels in the gym

i didn't get a chance to partake in the breakfast bar but what i saw looked very delicious

pool not open

& hard-working staff, very clean & comfortable rooms, excellent price, indoor/outdoor pool and hot tub, proximity to cincinatti, wonderful breakfasts, dinners and snacks (saved us a ton

but way too many little kids in the jacuzzi

very nice place to stay they even offer breakfast that is delicious. dinner as well

rooms, excellent price, indoor/outdoor pool and hot tub, proximity to cincinatti, wonderful breakfasts, dinners and snacks (saved us a ton of money)

the pool and hot tub were clean and relaxing

it was clean, roomy, comfortable, staff was helpful the breakfast was very good.

breakfast, and i am a picky eater

pool could have been a little warmer

very comfy bed and pillows; hot tub/pool was nice to relax

breakfast options were amazing, and delicious

only thing i disliked, was there really wasn't a variety of breakfast choices to select from

the breakfast was excellent!

i think breakfast should be extended until 10 am

very friendly and room was clean , continental breakfast was good

smelled clean, great breakfast selection , very comfortable hotel staff very friendly

the kitchen in the room.

the room did not have a full kitchen

like that the kitchen was entirely bare

the breakfast was great and the pool also was great as a family of 4

the bed was very comfortable, breakfast was great. the pool & spa was very nice.

the breakfast bar was fantastic

had more than just waffles for breakfast

staff at the breakfast was great

is clean, the staff is always welcoming,and friendly, and the breakfast is a huge plus

four nights and no room service

uldn't switch to all shower head), no water in old gym, breakfast was minimal but okay, main space was hot as

room service was

easy check in, plenty of parking, located close to restaurants and stores. clean, spacious room.

i also enjoyed the pool it was very clean

more washers and dryers in the laundry room would have been great.

can imagine it being a nice view in the summer months but the pool was green, dirty, and had all kinds of trash in it

fitness center was closed, but no signage was found saying this

breakfast bar could have had more variety. fitness center needed towels and water.

have a vending machine with drinks in it, and i didn’t like that they don’t have a swimming pool or hot tub

free breakfast was great value

i didn’t wake up early enough for breakfast but they offer it so that is also nice

especially the lady who ran the breakfast

gym and laundry room were a plus

my kids enjoyed the pool.

breakfast was good staff was exceptional pool was clean

onsite luandry, decent size clean out door pool with seating area

beds were very comfortable and staff were super friendly. my kids loved the breakfast.

laundry on sight only a dollar wash and a dollar to dry very friendly staff

friendly the pool was closed kids were upsett however they opened pool after we agreed the tem was ok for

pool was actually warm enough to swim in

the pool was full of kids the whole time but is to expected because of the colder weather right now

no gym

place was great great room great pool everybody was great especially amie she went above and beyond when i booked the hotel i asked

the kids thought it was really neat

also loved that they had a coffee bar inside the lobby and they make the best americano

drinks at the bar were way too expensive. especially for bottom shelf alcohol

the location and parking garage are great. hotel bar cool. room clean and staff very friendly.

my kids loved the fun decor throughout the hotel

very clean great breakfast

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

the gym was sufficient

i liked the comfort of the room, the quality of the gym and the service of the staff.

the breakfast was terrible!!!

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

this covid mess came about, haven't been able to take advantage of the free breakfast

the pool was nice and clean

breakfast bar even though i only got juice it was still clean.

the smell of marijuana was strong at the front desk at check in and as we passed the laundry room on several occasions

full breakfast, clean

staff were very friendly, the pool area was clean and warm despite the freezing weather

just a tad noisy with the kids next door.

breakfast

the breakfast was really good. the kids had fun in the pool

beds were comfy, the kids enjoyed the pool

great location! kids loved the pool and the rooms were great! breakfast was phenomenal.

you could hear kids yelling and traffic outside all night long.

free wifi and complementary breakfast were much appreciated

good laundry unit

nice little breakfast with hot and cold options, as well as coffee and water all day in lobby

no breakfast available but provides free coffee.

there was no breakfast, even tho when i booked the room it was stated that it was

no breakfast

was no breakfast, only coffee

smell of smoke in the room and no breakfast provided.

breakfast options were more than adequate for this type of facility

staff, breakfast,location,parking. room layout is great.

huge suite rooms, amazing breakfast selection, good functional gym

rooms are very nice and clean. great breakfast as well.

breakfast was good & convenient. hotel in a great location.

a full breakfast n better room service

the gym facilities were great. free parking, close to freeway.

didn t like they the bar wasn t off in its own room, and that the hotel didn t offer continental

love the room kids enjoyed the pool will stay again

the pool was a little small but still nice

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

limited breakfast

quickly breakfast was replenished with the amount of guests eating

the kitchen and that i was about to cook instead of going to a restaurant everyday.

the breakfast.

easy access, very clean, complimentary breakfast.

didn't have the complimentary breakfast so can't comment on that

breakfast was suitable

liked that it had a mini kitchen with a nice an clean refrigerator

breakfast could have been better

the front desk was very friendly. the room had a kitchen and a large refrigerator with freezer.

the motel didn’t offer that but provided us with a 2 king and pullout couch room with a kitchen which was amazing

the entire staff were awesome, especially the ladies working the breakfast area....

close to casino and cincinnati children’s hospital

very respectful staff ,clean rooms,nice breakfast and an amazing pool

hotel employee prepared a delicious breakfast with a wonderful positive energy

breakfast was fantastic

the pool was too cold

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

the pool was on the small side and was a max depth of 4 feet deep

but the downside was the pool was too cold

the pool was out of order

breakfast and the bed on the pullout couch. it was old dirty and thin

comfortable, clean and up to date! plus the breakfast was really good.

staff was hospitable and friendly. room was comfortable. breakfast was good

the kitchen area went perfect with the moet and remy

the kitchen, netflix, the coffee.

very nice pool, clean rooms, clean lobby

the gym, and location

breakfast was exceptional

pool seemed to have a lot of things/ stuff floating in it like it hadn’t been cleaned from the

good choices on breakfast bar

clean, spacious room. pool had warm water. 8 minute drive to newport aquarium

they woke up my kids

location, personnel, big room, comfortable, very clean, very good breakfast.

gym was also good

great amenities including the bar, pool, fitness center and free breakfast

when i booked the hotel, i did not realize that room service would not be available during memorial weekend

the only downfall was the parking.

there was a very loud party. we also ordered room service in the morning and it never showed up.

very modern clean hotel my husband luved the convenience of the covered parking garage

loved the free parking

though it was hot and plentiful and the staff was

also, non guest were allowed to be in parking lot playing loud music at 2 am

the breakfast is great and the pool was nice and warm

clean, friendly, caring, good breakfast, great rooms

that the pool wasn t open for my kids

didn't like the laundry room or the bathroom in my hotel room

the pool was clean but really cold .nebghood was a little crazy .but i felt safe.

less than 5 minutes away from the casino

was not good, gym was under construction and nobody bothered to inform early

bed in a clean room, friendly and helpful staff, good breakfast served early

we were able to have early check in no questions asked

great experience with a breakfast that accommodated all of our dietary restrictions.

kitchen sink was dirty, but it was easily remedied

only complaint is that the pool is only 3

great location! the staff were nice and great breakfast!

excellent bar and restaurant

room was very comfy - really nice bed and the bar area was fun after a long day of work

lobby bar and comfortable spacious room.

location, restaurant and bar on the bottom floor

great bar and restaurant on site

the kitchen and bathroom were very spacious and i have never seen a kitchen with a dishwasher, 2 burner

the kitchen staff was amazing!! also cleaning lady with blond hair was great

it had a full kitchen, nice size living room, big bathroom, and a huge bedroom

hotel was very clean, staff was friendly, breakfast was great and valets were on point

the lighting in the kitchen area could be brighter

the morning for breakfast was outstanding

only thing i did not like was that we missed the breakfast

very clean, great breakfast and the staff was polite and courteous!

delicious breakfast and great location

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

location, room service, staff, parking fee, comfortable beds, excellent amenities.

bathroom was gorgeous, beds were comfy and my kids loved seeing the art

no pool or hot tub, spa took forever to get in touch with.

the spa was amazing

bathroom was gorgeous, beds were comfy and my kids loved seeing the art

pool wasn t heated so it was kinda pointless and they should definitely tell you that you have to

nd my lady had good time she got to sleep in with peace and quite and i got to work out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice

wish the pool had been open

pool was ccccooooollllld

out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice inside the building as

my kids and i used the baby’s shampoo we brought

they let us store the milk in the room service fridge

i also liked the 24 hour room service

was uncomfortable, wifi cost extra and was terribly slow

i chose a 4-star expecting access to food, drinks and wifi

the bed. room service food excellent.

great location and hotel! very friendly staff and the breakfast buffet was delicious.

i liked the bar area also

rooms, staff, restaurant, pool! my family had a great time!

we were a bit disappointed that breakfast wasn't included, but the room service was tasty

, to talk with and entertain the kids

, to talk with and entertain the kids

the bar restaurant food and drinks are exceptional but very pricey

no hot water and wifi was rubbish

opted for the bigger room as we had 3 adults and 2 small kids

man who was cooking our breakfast was incredibly rude - seriously, my adult daughter was so afraid of his attitude toward

the kids enjoyed the

parking and expensive room service

the kids running the halls all night knocking on our door throughout the evening

what an experience and to just get away from the kids and focus on us as a couple, it was a great experience

food was just bar food and very mediocre

they don't have a bar and don't sell any beer.

we had a great time at bar and the bartender was fantastic

the location was near both stadiums and the bar street and was only about a 15 minute walk from all of them

know about the $40 a night valet in advance, construction in the hotel no hotel bar or restaurant

over charged no room service no parking was not mentioned poor location

was disappointed that there was no grab bag breakfast available daily.

everything else. especially the kitchen.

the bar and restaurant had amazing food and super friendly and accommodating staff

good bar food and breakfast

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

we loved the location. it was close to attractions. the rooftop bar was nice.

fun and vibrant look! the bar area was very nice!

the rooftop bar was heavily advertised and we were so excited to experience it

appreciated the complimentary breakfast for two our first stay as well as the complimentary shuttle to get to/from nearby spaces

the bar, restraunts, room service were all open regular hours

the room service food was expensive, limited menu and bland - we had the pizza and it tasted like

the shuttle service was top tier

the food was delicious at the bar as well as breakfast room service

expensive parking like all downtown hotels. no comp breakfast or drinks.

location entire hotel was very clean balcony room late check out option valet parking

parking and breakfast cost extra.

the location, the bar in the lobby and the gym were great.

including the room, the shower, the gym, the location, the roof top bar, and all the nice staff

were lots of kids running freely in the halls

the room was clean, and the bed was comfortable. the breakfast was very nice.

very clean. great pool area. super nice staff

paid this price because it had a pool for the kids

i did not eat breakfast.

a couple of the kids that were with the group forgot their toothbrushes, and they had them free of charge

just a wonderful motel. room big staff nice. love the bar in the motel. clean.

adults should get to stay in pool and hot tub till midnight and kids be out by

everything but i miss thehot tub at the pool

breakfast not that good staff was great though

the indoor pool was nice and warm

we decided not to stay and left after the kids swam

noisy in the hallway with kids running around.

enjoyed it the breakfest was nice we didnt get to enjoy the pool dued to it eing over un by kids but still enjoyed ourselfs

room was clean and comfortable the breakfast was hot and tasted good the staff was very helpful and

the breakfast was good and i liked the location because i did not rent a car and was still able to walk

the breakfast prep area was small and got congested with people waiting on their waffles

the pool was too cold

the pool could have been a little more cleaner

great selections at breakfast

i also like that there is a laundry facility on the premises

the guest laundry room was ran down and looked dirty

were very polite room service was there every morning to change out laundry and clean the room they were helpful with any questions i had in the front

didn't eat breakfast.

staff were friendly and very helpful, rooms eere clean, bathroom was tight, ac worked super cold, breakfast was coffee & packaged muffins

no breakfast, water was just lukewarm. no hot or cold, smelled like smoke

didn’t see any breakfast or coffee when i went down at 7a.

the morning breakfast only offer chocolate chip muffins, they didn't offer any drinks

pool was nice, needed a magic eraser used at the water line though.

free breakfast

laundry was fresh and clean.

we loved the pool. the breakfast was very good.

nothing. the free breakfast was the best i have had.