pool could have been a bit warmer

hotel was clean, there are 2 ev chargers

polite and very courteous staff. neat and organized breakfast

if it was busy the breakfast was a bit sparse

very clean rooms and staff were very friendly. we enjoyed the pool and gym as well.

the restaurant and bar area looked wonderful

room service

no room service, restaurent and service quality

know it's ottawa but 280 dollars is a lot for a night's rest i didn't need breakfast just a coffee the shuttle was very helpful not knowing my way

so for both my kids it was a tough squeeze

was told queen bed but thought i was in a kids bed

the pool and hot tube were lovely

breakfast was “ok”

there are laundry available for 2 cad each washer and dryer

great location to airport with free shuttle/ amazing staff and room and comfort were incredible!

pool was nice and warm and the staff was very friendly

fast check-in, free airport shuttle, full service restaurant on-site.

loved having the ev charger to juice up the car overnight during the wintry stays

5 minute shuttle ride to the airport

bar near the toilet in the washroom would be helpful

restaurant hours, room service, snack pickup area and shuttle service

flight was cancelled to get home shuttle service was available and convenient

my room had a mini kitchen that had a microwave, a stove where you can make a quick meal, plates, cups etc

room service was forgotten about until we made a second call to check on it

plenty of parking

it was about the most reasonable place listed with a shuttle

room was large, lots of parking for our moving truck.

the room was clean and comfortable, i was happy to get an early check in.

convenient for families and kids

free cereal offered at breakfast, very good shuttle service, although the van could use some loving care

breakfast was good

pool and gym closed maids did not clean room 2 days of 6

the room has a lot of space and the bed is comfortable! the breakfast has a variety of food!

the room was very clean and very roomy. the kitchen area was great. loved it.

great spacious room with excellent breakfast with very friendly people

airport shuttle was not running when needed which was the main reason we choose this hotel.

room, kitchen is bachelor apartment level, large fridge, two stove top, dishwasher

availability of an airport shuttle for our 7 am flight

decent breakfast with choices of scrambled eggs, ham, baked bean, pancakes, toast, fruits, cereal

very clean, friendly stuff, shuttle to the airport

free parking and free shuttle to airport as advertised is misleading

every time i need hot water, it was empty and i had to tell to staff . pool was small .

i had trouble phoning the hotel for a shuttle so got a taxi

kids loved it

small negative was the pool chemicals caused eye irritation

loved the spacious washroom.the beds were comfy and there were a lot of choices for breakfast.

pool & gym fantastic

pool area was nice and clean, gym facilities were small but everything worked

pool was too cold.

very close to everything you need and a nice bagged breakfast in the morning

coffee and tea in the lobby, nice touch amazing breakfast, and all the amenities were top-notch

the suite was as expected and good enough for 2 adults, 2 kids and 1 baby

clean rooms and amazing breakfast. wonderful pool area for the kids.

breakfast was free but it could have been of better quality

of breakfast options

even tho there were lots of kids for a hockey tournament we didnt hear anything inside our room

•our kids loved the pool •staff are very

no restaurant at hotel. bar near hotel is very busy and no other restaurants around

the pool was not the cleanest.

felt that was not clearly informed of pet fee or apparent mat charge.

clean room, it included everything with small kitchen and very clean utensils, comfortable bed, and a fully complete breakfast

we didn't even check out the pool or the weight room, and the breakfast was amazing

laundry facilities, the big rooms, the kitchenette facilities, laid-back atmosphere, and friendly

clean, friendly staff, great breakfast, awesome pool!

it was a good location, had a bar and restaurant

i liked the kitchen in there

there is a small gym but well equipped

buffet like other locations in other cities and i was expected more options and variety and open bar with this price

no extra charge for parking and fees were all inclusive, no hidden fees

ly 2 other cars in parking lot), but when we showed up our room was still facing the highway

the hotel was not fully booked

the breakfast had more options than most hotel breakfasts, hot and cold food

was able to do an early check in so i could get to my event on time, staff was accommodating and polite

i liked the morning breakfast , had alot to injoy.

breakfast was great

breakfast was really good, and the lady in the kitchen was nice and helpful

parking was a bit difficult with our truck and 16' cargo trailer

appreciated the complimentary breakfast which had a good selection of items

kids thought pool too small ;)

was looking for a whirl pool and sauna...

kids in the pool when i wanted to go, haha!

cleanliness and breakfast option.staff very courteous.

pool was a little cooler than we would have liked - but my little one still enjoyed themself :)

pool was warm and great for kids

clean, convenient parking, great breakfast

on the tv, pool, free wifi, breakfast was decent, very clean room, kitchen in room, crib was in our room

kids wished there were more pancakes than just 1 day on the weekend. lol

dining room staff prepared breakfast choice to accommodate my dairy allergy

the rooms were very large and had a full kitchen

hotel was spotless clean, very friendly staff & nice pool & gym.

laundry facilities were not yet up and running (the main reason for choosing this hotel to stay in

i was amazed to see a full kitchen

my kids enjoyed the pool

breakfast was well worth the extra pay

booking a time for the pool was awesome, as the pool was a huge deal for my daughter and it made her stay special

wasn't able to park in the hotel parking lot

breakfast wasn't included because we got a good rate on the room.

nice comfy beds and the facilities like the gym and pool are good

the pool and hot tub were excellent

the smoothie at the bar was a very cute idea

staff at reception friendly. room clean. nice gym.

bacon served at breakfast was the worst thing i ever ate

breakfast is very good

the bar food was definitely in the top ten

we were able to use faculties (pool, gym) even though they have capacity restrictions

the gym was closed for repairs

clean and modern rooms. good selection for breakfast.

) pool was nice and the temperature of the water was not too cold, they have a gym with a good veriaty of equipment

parking is not good for older people

the fact there was only very few ppl allowed in pool area

hotel is not kids friendly at all

liked how the room had a guest room area for our kids, we were still able to have a little privacy

spa and lobby bar was great!

restaurant and room service hours

the restaurant and the gym.

they noticed how much our kids have grown and generously upgraded our room

the lights, phone and wifi weren't working. i have to ask the staff twice before it's settled.

good on site restaurant very helpful staff ,guest laundry ( a must for road travelers

the pool was not heated

didn't like the fact that in the four nights i stayed at the hotel, room service never cleaned my room

adequate breakfast. good meals in bar

we enjoyed the pool and fitness room

clean, had a swimming pool and gym, large bathroom, laundry facilities and room comes with a

allowed early check in

hotel also has a guest laundry which i used - it was very good

great location and well maintained hotel. the kids loved the pool!

their social is an absolute must and their bar staff love their jobs, and the food is amazing

breakfast was a little cold.

wifi included but not working properly

room service was nice and organized

it did not have a bar fridge

location, cleanliness, pool

-wifi dropped in and out to the point where we just gave up on it

bar and restaurant is very good

the kids playroom was the best feature we’ve ever seen at a

location, ev chargers, clean spacious suite

wanted to book a hotel with a pool and playground for my kids that's in downtown ottawa

there are some additional facilities such as pool and laundry room

the staff is helpful and efficient, also works flexible to accommodate the late check out on parking

bed is comfortable, coopers creative kitchen serve very good food

room service came fast

large windows, spaciousness, balcony, fully equipped kitchen

large, clean room, good location. good decor, free internet, great food and room service.

didn’t love the bar because they didn’t have many options but the bartender was really nice

they also have a quite and chill bar where it is very nice to take your laptop and work during the day or have a drink at night

walking distance to downtown comfortable beds nice bar within property

the gym was good!

very good location, nice rooms, and nice bar in lobby.

pool rooms for kids & teens.

tokens kids could not play any games ud83dude14 they were really disappointed had to take them to fun

hotel has a very sad pool/gym/terrace area

the wifi is not good

the children s room with the toys was not as fun as the kids were hoping from the picture.

we found that we had been given a complimentary room upgrade and a free breakfast voucher, which made our day

only being allowed to order room service with no access to a restaurant in the building

central location informative helpful staff chic bar with good live music weekly restaurant food was good and surprisingly good value for a hotel in

parking, no bed for kids, price way too high

the lounge was lovely and the bar tender was very kind in catering, even though it was almost closing time

kids enjoyed the ball court and ping pong table

wifi password changed while we were there so we didn't have access until the morning when we

well located, super comfortable, nice space for kids (basket, ping-pong)

felt room service menu was a bit pricey.

during your stay (like we did) the hotel has a stunning lobby with board games, and there is a gym, and a games room with ping pong, basketball & golf putting area to keep you entertained (*) there is also a gym and it s in a central location (+)the food was delicious (we tried breakfast but we saw the place is also packed for dinner) gym is incredible finally a gym that has good weights, cardio machines, all the basics and more (-)only a very minor point - the gym was not yet upadated to the promised (+) the two hotels share a large fitness room which is as well equipped as any private gym (*) gym was excellent, wish there was a pool though :( (+) good gym and pool facilities (-)awkward connections to gym etc. but not a problem. (+)extra comfy bed,gym facilities, (+) we loved the large gym room where our boys could play basketball (

free wifi

they accomodated my early check in . robert an amazing man. thank you so much

i stayed with my 2 kids and wife for 4 days and it was great

kids running up and down the halls late at night, a surprising amount of inebriated guests making

very helpful staff, comfortable bed, great location, nice bar and lobby area.

gym was modest but fine

whole package, the hotel is central the beds very comfortably the swimming pool was amazing for the grandson's after being out all day

the kids and i loved the pool and hot tub. the bed was super comfortable. the shower was huge.

pool, gym and hot tub are too small for this big hotel.

water in the pool, too cold for kids.

the staff were friendly and extremely helpful. i was able to get an early check in

gym and pool table

great gym and pool table

brand new high quality kitchen utensils

there is a gym and guest lounge on the premises and the front desk staff are very helpful

slightly inefficient gym registration process

kitchenette in room

room was huge and had separate sitting and workspace areas as well as a kitchenette space

pool and hot tub, spacious room, close to cheo for our daughters appointment.

ev charge

laundry services available free hot breakfast 24 hours access to coffee, tea and hot water

nice clean, larger room. fast wifi.

vel 4) as the swimming pool and gymnasium which made it really convenient for us

the included breakfast is delicious and the free parking is so convenient we truly enjoyed being there and the king size bed has inspired us to get

wifi would chip in and out so every time you want to use it you would have to log in again and

of heavy wood from original design, difficult for me to lift, maybe not as friendly to seniors or kids

room was not ready by 2 pm and i was told to wait at the reception with my 2 kids

the fitnessand sports facilities are great

the pool and hot tub are great, and there is a nice fitness center

loved the pool facilities

chose buffet for the breakfast it was delicious but has limited selection of food

lovely staff , lovely restaurants. really enjoyed the bar and jazz on wednesday

hotel 5+ gym area is great and clean but pool could be open longer in the evening - and at least 1 running

my kids loved the indoor pool which was built in 1912

the kids really enjoyed the beautiful art deco pool

was looking for some *moderate* social interaction and ended up wishing i had ordered room service given the lack of engagement

the breakfast room service

gym facilities, hot tub, location, bar in lobby

note that they also have a fee for early check in

pandemic rules, hand sanitizers, plenty of towels so no need for room service

gym could have had more options of equipment. parking bit narrow and a bit on the pricey range.

very nice rooms, great location, nice buffet breakfast (free for kids !)

room service due to covid

gym was poor, breakfast buffet was on the light side as far a choice

room service not so easily accessed and recorded messages were in the french language only

pool was quite crowded other than very early in the morning. lots of families with children.

suit was extremely spacious, amazing full kitchen, they have all you need and more

having a kitchen and laundry en-suite was perfect

lovely gym with precor equipment

patchy wifi sometimes.

elevator and pool bonus's

beds, close to restaurant, quiet, indoor pool with fairly warm water, close to gas station

friendly fun salt water pool welcoming friendly staff free parking restaurants close by fresh clean beds and towels early

from occasional noise coming from the adjoining bar and restaurant, this was a fantastic place to stay

have a grab bar in the bathtub wall

breakfast was just phenomenal

the free breakfast was very good and well stocked

the breakfast was very good and the room was updated and looked wonderful

surprisingly large assortment of comtinental breakfast

good breakfast. beds were clean comfortable. staff were very good.

stores have moved into rideau centre, leaving many store fronts for lease and a hangout area for kids

also nice lounge/ bar in the hotel

location, quality of the room, gym, pool, quality of food

we had 3 rooms for 4 nights-really good value good a family and kids lived the pool

pool area could be equipped with some more daybeds or some other equipment to make it look a little

poor gym, no nice breakfast

comfy room, nice gym, friendly staff

the room was besides the gym and we could hear weights being dropped, treadmill running, throughout the evening and early

location, comfortable room and very quiet limited dining and no room service due to covid but lots of good options nearby

location, clean facility and room, pool, staff and bed

was very slow, fan in the room was noisy and pet fee was $75 which is much more expensive than any hotel i ve stayed at

this day and age you expect to have rock solid wifi in a hotel and this definitely did not meet my expectations with connection dropping

staff and location, huge rooms, gym, pool, parking, cant ask for anything else

thought i booked a hotel with pool, wifi and free breakfast. pool was good, wifi was spotty and

had issues with wifi and had to call support.

me and my girlfriend truly enjoyed ourselves and the breakfast in

love the location, very kids friendly, and the room was very clean and spacious.

i had complimentary wifi and non-alcoholic drinks in the room as

a bit weird when kids are around even though they are frosted, you can clearly see what's going on when doing

a beautiful hotel, rooms with a really nice aesthetic, gym on the top floor, great staff

- they have an on site gym - far from the downtown hustle - safe parking that's free - good staff cons - it's around 5-15

my only criticism would be that the breakfast area was too crowded with bus loads of kids

great buffet breakfast with lots of choices

food selection was already depleted not even halfway the breakfast time

the house does not match the photos. the kitchen, the apartment, everything was old and dirty.

location is perfect if you plan for a day trip with kids to the museum in ottawa, crossing the street around a 2-minute walk

beds are very comfortable room service is nice and friendly

buffet breakfast was good - i believe it was an additional $16 per adult and $8 for kids

we were put in the middle of a bunch of rooms with kids and their parents of a hockey tournament

tv did not work 1/2 the time and wifi did not work

the kitchen has everything one can need (no oven, but stove, microwave, fridge, etc

loved our hotel suite - it was just a regular room , but it had a bedroom , full kitchen , and living room with comfy couch

kitchen was large and well-supplied for long-term stays (full-sized frig and freezer, microwave,

hotel, perfect location, apartment style with a living room and full kitchen separated from the bedroom

big modern suites, fully equipped kitchen

middle east with different culture and they don't think live in a hotel not a home with a lot of kids

there is a laundry room and a small gym in the hotel

so with kids is hard to find place to boil milk

there is a laundry room and a small gym in the hotel

we went with kids

nice rooms, wifi.

great location so we could walk everywhere, a hotel with character, clean, friendly staff, great breakfast, kitchenette in a large room with a nice bathroom, affordable price, comfortable bed and

well appointed room, equipped with mini kitchen and balcony with a view of parliament hill.

is very quiet, excellent location,awesome staff, little kitchenette in room with fridge and microwave, free bottled water in room, nice breakfast and

ot laundry towels etc) but there is soap and scrubber etc under bathroom sink for dishes

hallways with laundry (swim towels) being left all day and over night lying on the floor outside of many rooms-

very clean and comfortable and peaceful stay. the gym and pool are very nice too.

the room was absolutely clean, the pool and the gym too

add more vegetables and fruits for breakfast.

pool was not huge but was good enough for our 5 year old granddaughter to enjoy

the indoor pool its’s warm and really a big pool

there was quite a lot of noise in the hallway with kids racing up and down - but not the hotel's fault

the room (kitchen suite) was clean, spacious and comfortable

offered us a late check out without asking. staff was friendly and funny.

also, was pleasantly surprised by how spacious my room was, that came with a kitchenette

staff was responsible and nice. always available to help. many breakfast options.

breakfast was good and started at a earlier time

loved the pillows and the spa tub

located within easy reach of the 105. ideal for the spa or skiing.

great location for walk into the city, useful microwave in the basement, good breakfast

we also enjoyed how the swimming pool had salt water and not typical chlorine

no continental breakfast

i will leave the pool and gym open 24 /7

the pool is to cold should be heated

the breakfast was wonderful as was our server

we also enjoyed the arome restaurant for breakfast

the pool and fully equipped gym

the hotel had an inside walkway connected to the casino with a short classy stroll

i like the location, very clean, good restaurant and most the casino bar is amazing

casino is huge and loads of fun

no food or bar available - said they couldn't find staffing!

gym didn't have a lot of equipment

we liked everything, free casino shuttle was a plus and the spa was amazing very nice pool area.

pool was open and we got a very nice room hotel room that ive never seen lile this one before 2

good location for casino. nice big clean rooms. was rather surprised how great everything was.

laundry services, breakfast included, easy location for day trips in and around ottawa.

room with a spa tub ( our favorite ) very quiet location

day when i go for checked in, the staff said oh you have 2 adults and 2 kids, and this room is not fit for you and i showed her that booking

always book the same room, the queen spa and find it the best room for the value

laundry facilities on site

hotels downtown or in hull where hotels often charge extra per day for parking

a convenient location just 15 min away from downtown ottawa and free parking

lovely swimming pool with terrific life guards

light shining from air conditioner, pool cold

have space for parking

the pool was very clean and all rooms shared a large covered outside area with chairs and a table

it has free access to a great gym and a swimming pool, which was perfect to have a morning sport session while my partner was

they were friendly, helpful and clean. the breakfast was good.

some odd meat paste or something with the included breakfast

your an athlete and require a good gym, this is a top hotel to go too, they aligned themselves with the local

clean and close to mall nice gym

we really enjoyed the spa it was a nice area to relax and disconnect

i love the spa pool and the ambiance of the hotel.

the outdoor heated pool/hot tub

the place was nice and clean. very friendly staff. awesome outdoor pool

restaurant was awesome and the bar was very nice

location was perfect for us as we were attending our son's tournament at the close by pool

nice small outdoor pool. sauna. wifi that works. restaurant was good for easy dinner.

the exterior and parking could have been better. expected a bigger pool and spa tub.

H�_

parking was very poor ,, pool / spa was booked solid

breakfast was average and would be better with more selection...

breakfast was included and lots of staff to help out. pool facilities and gym was clean.

the value, breakfast, pool and most importantly, it was very clean.

customer - appreciate that the staff is still very friendly, the gym is clean and available, the rooms are comfortable and the breakfast is enjoyable

breakfast was included, we opted to go out to a restaurant for a better breakfast as it was more of

lady preparing the breakfast very nice, smiling , always ahead of our needs

breakfast was good location was ideal close to everything stores etc...

met our needs and the breakfast was very good

entire hotel is pet friendly and this allows you to book a room with any type of discounted website and simply add

inside was fantastic, the breakfast, the room the bed the pilots i recommande the people to visit comfort inn

hard to sleep with kids running in hallways, ppl yelling

clean bright large room very courteous staff great breakfast 11 am checkout

breakfast was delicious and the kids had so much fun

swimming pool

i really liked that there was free breakfast, parking and we had access to the pool and gym

have liked to have had the hot tub a little warmer and the pool a little warmer but it was

paid ev chargers were available and functioning

hot, sit-down breakfast, would have been ideal, but, unfortunately, is not available anywhere but home, at this

missed not having the sausage for sat/sun breakfast

breakfast was good, however, i would have liked a larger variety of cereals, yogourts, etc

shared kitchen friendly staff clean

the provided cutlery in the common kitchen area is very outdated (e

this motel has a great kitchen space for use by guests

nice kitchen

there was a kitchen which you can use and free tea and coffee.