the pool wasn't open

late check out at 1pm...thank you, the bathrobes!

we really enjoyed the spa it was a nice area to relax and disconnect

restaurant served delicious meals and sauna/spa were relaxing

loved the spa area

i like spa and it s close to promenade

the spa was wonderful and the staff was friendly

breakfast, no parking and the bed comfort wasn't that great all compared to the previous years that we've stayed

the exterior and parking could have been better. expected a bigger pool and spa tub.

wished that the spa area was open until 11pm instead of 10pm but that would be it

lady preparing the breakfast very nice, smiling , always ahead of our needs

breakfast was good location was ideal close to everything stores etc...

staff was very helpful,, easy checkin . breakfast was enjoyable and very clean .

some guest where noisy but it's not the staff's fault. the breakfast room was crowded.

good and clean the breakfast was fantastic, i have recommended to the people to visit comfort inn gatineau once they

we did not take advantage of the pool or free breakfast but were definitely told about them

swimming pool was out of service

room cleaning is only done after 5 days, its a little long considering we were 2 adults 3 kids

the value, breakfast, pool and most importantly, it was very clean.

clean, comfortable, great breakfast!

ts of space around the lot) and location is good

that no english channels we re available wifi was terrible !!

the bed extra comfort & have a small kitchen with all cooking appliance.

light shining from air conditioner, pool cold

there was free parking for the vehicles and there were lot of restaurants nearby

the gym is available 24 hours

breakfast issues rather confusing.

some odd meat paste or something with the included breakfast

a fantastic gym and the continental breakfast was more than expected.

next door to great gym and huge shopping centre

hotels downtown or in hull where hotels often charge extra per day for parking

only suggestion would be to offer the free breakfast till noon for those late risers so they can check out eat breakfast and be on their way

they called to confirm my booking and allowed me an early check in and late check out at no extra

i expected the swimming pool to be at a comfortable temperature but unfortunately it was cold for kids to swim

room with a spa tub ( our favorite ) very quiet location

everything especially the spa tub in the queen room ( our favorite )

close to casino,and excellent breakfast,superb staff

cold swimming pool

bar and dinner at bistro

pink mould on the shower curtain liner, not all the lamps were working, rust on the disability bar in the shower

i have 18 years of serving experience and she could have just put us under a spot at the bar on the computer snd let us sit with our friends

we also enjoyed the arome restaurant for breakfast

adult only pool area after dark

for a quadruple room we only got 1 soap bar and 1 shampoo 1 conditioner

love the heated outdoor pool!!

full breakfast buffet was excellent

breakfast not included

breakfast serves till only 9.30.

fact that there was no breakfast because of renovations mgmt wife and i are both diabetic and rely on this meal it is very

the pool is to cold should be heated

restaurant had good breakfast

the breakfast could have been a bit warmer.

the breakfast was good....the room and hotel was clean ...the staff very friendly......

the spa bath was amazing, and the complimentary soap and such was lovely

staff was responsible and nice. always available to help. many breakfast options.

they have plenty of free parking and free breakfast which is always fresh and they refill it regularly

pool was great for the kids to unwind

no towels in the pool area

the functional kitchen was a pleasant and welcoming surprise

specifically booked a room with a kitchen, as clearly described in the listing and shown in the photos on booking

there was quite a lot of noise in the hallway with kids racing up and down - but not the hotel's fault

location for riverside festival, nice to have a kitchen and separate bedroom

hotel, perfect location, apartment style with a living room and full kitchen separated from the bedroom

kitchen was large and well-supplied for long-term stays (full-sized frig and freezer, microwave,

loved our hotel suite - it was just a regular room , but it had a bedroom , full kitchen , and living room with comfy couch

kitchen was stock with everything you need

buffet breakfast was good - i believe it was an additional $16 per adult and $8 for kids

we were put in the middle of a bunch of rooms with kids and their parents of a hockey tournament

, dogs barking, kids, etc)

we were put in the middle of a bunch of rooms with kids and their parents of a hockey tournament

room service

pool

check in was easy, the rooms clean, the pool perfect for the kids, nice gym, and delicious breakfast

were by the pool and it was quite noisy with kids running around until 11pm, too late in my opinion especially if you have guest rooms so close

check in was easy, the rooms clean, the pool perfect for the kids, nice gym, and delicious breakfast

staff were friendly and helpful, the room was spacious, the breakfast was nice, the pool was quite nice, nice amenities in the room, good

breakfast much better then in other equivalent hotels we stayed at previously

breakfast - real food on real plates, no plastic cutlery

the room has a well-equipped kitchenette with a microwave and basic utensils, and full-length mirror

they accommodated us with both early check in and late check out

great breakfast

we had a problem new year's eve with kids running the halls and making unacceptable noise for several hours

we had a problem new year's eve with kids running the halls and making unacceptable noise for several hours

the front desk service and cleaning room service was fantastic

ordered room service for breakfast

food wasn t great

the self servided laundry was convenient and helpful

the customer service was great! our room was available early. bar was pleasant, great bartender!

pool was closed

but because the location is tourist entertainment oriented, on some nights there can be some bar closing time revellers that think you need a wake-up call from street level at 2 am

the room was besides the gym and we could hear weights being dropped, treadmill running, throughout the evening and early

gym and sauna were top notch. im 6'5

loved the early check in as it allowed my family to rest after a red eye

we enjoyed the heated pool

gym and pool facilities were great

gym is roomy, pool seems small (but good deck space) but for what it is mostly used for, our kids, it's a perfect size

the bed was comfy. they had a mini gym & laundry.

there are laundry room and microwave, very convenient

they bedding was comfortable and having coin laundry access, hallway restrooms, and hand sanitizer at elevator doors are great

the location was great and the room service staff were very helpful and friendly

the bed was comfy. they had a mini gym & laundry.

the kids really enjoyed the beautiful art deco pool

loved the classic pool and the exercise facilities.

kids enjoyed the pool and fitness facilities

the breakfast buffet was ordinary, but it certainly didn't stop me from eating!

a view from window, room was large and clean, pets are allowed, and wow what a great menu for breakfast and for dinner many choices and supports local farmers so always a plus when from farm to

we accessed the wifi without issue

the rooms are very spacious and the pool is great

suit was extremely spacious, amazing full kitchen, they have all you need and more

the lighting was a little dark in all the rooms. especially noticeable in the kitchen.

room service no vending machine the 2 keys were hard to keep track of my door was hard to open and

the room service food menu was also very small

the gym and pool looked really nice but we didn t have time to use

i had to ask her about the wifi

pool was great as was the gym facility restaurants were excellent and the servers were friendly with the children and very

good wifi

the pool and hot tub are great, and there is a nice fitness center

ly plastic ones were provided), slippers, and

- excellent fitness area within the hotel

soap bar and shampoo/condition/body lotion low quality)

kids running up and down our hall at three oclock

secondly i ordered room service, it came without a cover on my steak dinner which during these times regarding the

everything about the room and loved the gym

gym could have had more options of equipment. parking bit narrow and a bit on the pricey range.

very nice rooms, great location, nice buffet breakfast

room service due to covid

great gym and pool table

its very spacious. love the kitchen. had a great stay. highly recommended

comfy bed good cooking facilities , laundry facilities

brand new high quality kitchen utensils

having washing machine and dryer were handy, and a functional kitchen

my kids loved the pool! :)

location was excellent - bar and restaurant really good too

enjoyed that this hotel had a kids rooms/arcade room

room services and location

went when there was a teen soccer tournament and place was filled with annoying kids everywhere

my kids did not like the menu for the room service

downtown, big rooms with full kitchen, pullout sofa mattress was comfortable, breakfast included, laundry room facilities available to the guests and pool/gym for the kids

pool is nice

laundry and dryer very useful breakfast very good parking closed size of the room

allowed early check in

free wifi

available restaurant, pool, gym services.

the bartender/breakfast waiter miccio was lovely and friendly

they accomodated my early check in . robert an amazing man. thank you so much

bed and cot (for kids) was amazing! size of room was excellent.

loved the little bags they gave my kids with the

but as a young family with 2 young kids, the bathroom was very small

the pool was a key reason for picking this hotel for our kids

clean room, fast service, affordable valet service with a good breakfast what more do you

kids absolutely loved the pool

the pool and the breakfast station

the room service options are also very good and i ordered food in from ubereats often and this worked

location and it had laundry facilities

the pool was not heated

breakfast, bar and bar staff, location

noisy kids in hallway after midnight

the lights, phone and wifi weren't working. i have to ask the staff twice before it's settled.

the restaurant and the gym.

didn t work, no daily room service, had to go to receptionist to get coffee pods every day,parking at motel very

breakfast at the restaurant was terrible

they still offered room service for food, but i had to walk 5 blocks to get a bottle of wine

room service knocked on our door to see if anything else was needed

free wifi

mini bar fridge and safe

parking fee is way too high. wifi should be free these days.

it was nice to also have access to the gym

have to pay extra for high speed wifi and the regular speed is almost unusable.

1) smelt like dirty feet or hockey bags restaurant staff was rude when i ordered room

location is very beneficial room service was delicious desk and valet service was excellent

wifi could have been better.

the bar and coffee were great and the atmosphere was great as well

the gym was good!

marcus, the bartender was so lovely, the hotel bar was the destination end of day both days.

they also have a quite and chill bar where it is very nice to take your laptop and work during the day or have a drink at night

walking distance to downtown comfortable beds nice bar within property

comcast tv was not working and wifi not connecting

i think the breakfast selection is great for “grown ups” but over priced for kids

bar does not keep up with the theme of the hotel

��Y

beautiful hotel. we were right next to the pool which the kids really enjoyed.

this hotel also has good laundry facilities

having a full kitchen is a huge plus

bed is comfortable, coopers creative kitchen serve very good food

wifi worked well

enjoyed having the kitchen with the room

great location. clean. good parking with ev charging.

nice, friendly, helpful and smiling staff—-even my kids noticed!!

the pool was a great bonus as it was big enough for laps & had a hot tub too

pool was not functional, my children made the choice of the property specifically because of the

laundry was easy to access and use elevator was working and no long line up even though hotel was

loved the gym and pool

we asked for a view of the golf course and the spa area and we got one

facility for kids parking space was not enough for all guests receptionist staff very

having to pay for the use of the gym.

no towels in the gym or pool areas.

tremely

we appreciated the ev charging station and included parking

nice gym and facilities

everything from room breakfast coffee n staff

hotel was beautiful. they were recently renovated. the room had a wet bar which was very handy.

has everything for a family! pool, laundry, near by mall and restaurants

not being able to have breakfast onsite.

great stay, nice breakfast, welcoming bistro for drinks !

nice breakfast

process for going to the gym is cumbersome having to get a pass from the desk every day

room service!!

i also would have appreciated longer hours for the pool/gym, seems like it closes oddly early in the evening

wish the pool hours were extended. closing at 8 pm didn't give us time to enjoy it.

was very slow, fan in the room was noisy and pet fee was $75 which is much more expensive than any hotel i ve stayed at

the room was clean, quiet, and comfortable, and the free parking was a nice bonus

breakfast each morning was good especially being able to make waffles

my only criticism would be that the breakfast area was too crowded with bus loads of kids

and the ice machines and the laundry

parking was included and very convenient and also allowed enough space for

eagerly assisted and arranged an early check in time as we were having an emergency which made the

was warm, the hot breakfast was amazing

good breakfast. beds were clean comfortable. staff were very good.

the breakfast was very good and the room was updated and looked wonderful

close to where i needed to be & a great free hot breakfast! friendly staff too!

surprisingly large assortment of comtinental breakfast

pool and gym on site

comfy king size room with kitchen, sofas large bathroom with double sinks

clean room,good size pool and not to far from downtown ottawa.

breakfast bed kitchen

it was a good location, had a bar and restaurant

great pool to relax in

it was an exceptional experience with every necessary items in the rooms and cute swimming pool

wished they offered some toiletries other than a mini soap bar and one mini bottle of shampoo for the cost of the room for one night

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and loved the location as well

my son was able to talk to them to be able to go to the pool

parking pool

pool was small and dirty on the bottom cleaning staff were very rude not one that we pass were

the studio that i stayed in and the breakfast

no water bottle filling station unless you go to gym

convenient location. breakfast was actually better than i expected.

modern facilities with amenities ( pool, hot tub , adjacent restaurant) friendly great staff that make you feel at home (-) the other thing is due to covid 19 no pool or spa, no breakfast and no daily clean up in the (-)the pool is quite small but i enjoyed having access to it and the hot tub regardless (-) they finally have the jacuzzi and pool open so that s a nice bonus (-)on a thing, but would have like to have been able to use the pool (+) love the small hot tub, exercise room, and pool (+) the only thing is that the pool is not yet accessible but everything other than that is amazing (-)much chlorine in the pool(it was hard to swim and hurts our eyes) and the treadmill was out of (-)have no complaints other than next time we will remember our bathingsuits for the pool and hottub (+) the swimming pool and sauna were fantastic and the free coffee really please my

the hotel was very quiet and parking was easy

ike shouting on me) we are booked out

room service was atrocious

appearance is great from before entering the parking lot, thru check-in/guest svc and of course the rooms

the tv really need to be replace. pool and gym is really small.

we were surprised to find out there were both a pool and exercise facilities on site

gym area is to small and not that much equipment

the staff was great - the rooms are comfortable and clean. the gym was great too.

rooms were clean and well equipped for a family with kids: microwave, mini fridge, bath

room was large, lots of parking for our moving truck.

the room was clean and comfortable, i was happy to get an early check in.

good gym facilities

left for airport, so no breakfast unfortunately. bed very comfy.

facilities were clean, location was convenient, staff was helpful and breakfast was included.

pool area was nice and clean, gym facilities were small but everything worked

the common areas/pool/gym are understandably closed, while the laundry room is accessible

i understood there was a shuttle to airport service

not able to have breakfast as had to leave via shuttle service before breakfast opened.

clean, friendly, good breakfast.

the breakfast was delightful. the rooms had all we needed.

the airport shuttle service was excellent

the hot breakfast was great and we e also truly appreciated the dog friendly atmosphere

not only did they come in to clean they threw away the laundry soap i had brought with me

the breakfast didn't have enough varieties, but it was still ok

i didn’t have the opportunity to use the pool or gym, but they looked amazing and very clean

kids were running rampant (screaming and yelling and running up and down the hallway riding in a laundry cart that had been left out in the hall)

great breakfast, quick shuttle from the airport at late hour

rooms! location! pool! hot tub! everything was great!

they offer a free shuttle from the airport which i used to do some business at the airport in the morning before

very friendly staff and shuttle driver

pool was small but very cozy! our kids enjoyed it! n tim hortons was an added bonus!

pool water was too cold. tub should have a hand rail.

to the virus, the pool and other facilities weren't opened for customers

in a great location, they do have a pool gym and hot tub

great staff, quiet room, location, pool, hot or cold breakfast, plus checkout not till 12pm

none of the facilities were open due covid (pool/gym)

the gym is ok

heated outdoor swimming pool whirlpool gym river view

the wifi is good as well

so for both my kids it was a tough squeeze

one vehicle of their airport shuttle service was working, long waiting times and car with just space for 4 or 5 with luggage

•our kids loved the pool •staff are very

breakfast was free but it could have been of better quality

pool and gym were clean and well stocked with towels

wonderful place. i really love it. my kids enjoyed your pool.. stuff was friendly and helpful.

clean, modern, enjoyed the bar at ground level to unwind

only one person could book the gym at a time

coffee and tea in the lobby, nice touch amazing breakfast, and all the amenities were top-notch

very close to everything you need and a nice bagged breakfast in the morning

breakfast was rich and tasty

pool and gym is closed ! why not information for the website?

fast check-in, free airport shuttle, full service restaurant on-site.

i was not able to get a late check out.

pool for the kids

o nights)

shuttle service at early hours to airport was nice

great facilities (gym, pool, laundry), large room, good complimentary breakfast, friendly staff

location just outside of the city and the room was very spacious for two adults and three kids over the age of 10

gym is large, very nice - open 24/7

pool was freezing cold my kids would not use it and the eggs for breakfast tasted very rubbery

pool was freezing cold my kids would not use it and the eggs for breakfast tasted very rubbery

the restaurant and bar area looked wonderful

wifi was confusing didn t know if i was connected or not.

given covid and the entirely empty parking lot, i am 99% confident that there was a clean room available

the main hotel was very warm. the gym was way to hot and was not comfortable to work out in.

very convenient to where i had to get early next morning. late check out was great.

the gym was a good size and the equipment worked well

were loud kids on our floor and although security tried to get them to quiet down, it didn’t work and we

appreciated the complimentary breakfast which had a good selection of items

fact that i could pay an extra $25 and get a late check out on sunday

hotel was crowded and noisy with kids, breakfast was not able to be taken

my wife, two kids, and dog all struggled to sleep due to the noise

great place and great breakfast....will certainly stay with you again!!!!!!

the kids love the pool (good size)

all the kitchen amenities available was great to have- breakfast, especially the pancakes which were so delicious

also public laundry with indoor swimming pool

a bit crowded at breakfast due to a soccer tournament ...but food was good.

they also knew we had 4 kids with us, there was no extra blankets for the pull out bed

my kids also enjoyed using the pool

fix the internet to connect games so that families with kids can have an excellent time as well as their kids

laundry facilities were not yet up and running (the main reason for choosing this hotel to stay in

wish the restaurant was open for the breakfast they serve, but given the situation i totally understand why it's not

liked the gym facilities

the restaurant and bar downstairs

pool and spa was wonderful

the bar downstairs was really good - way better than i expected and the breakfast was fantastic

the were so good with my son and patient about the swimming pool and making sure he knew where to go

i stayed with my 7 year old daughter the pool was great and not too deep

with young kids it wasn’t convenient

the breakfast had a lot of variety

good value for breakfast

nice and professional staff. clean environment and nice breakfast.

pool was open and we were able to enjoy a little getaway from home.

clean, great hot breakfast, large rooms, pool was on the small side but warm and clean

24 hour gym and a pool open until 10pm i think

pool could have been a bit warmer

pool water was not clear

service, cookies at the front desk, generous hot buffet breakfast, breakfast staff are super friendly, great location, well kept facilities

breakfast wasn’t until 10am during the week

the lobby bar was very inviting, nutan was an amazing, friendly bartender and the food was so delicious

breakfast was good , the staff were friendly and helpful

stay had a small but quality gym, hot tub, and pool

there is a pool with a hot tab and a gym

we were able to use faculties (pool, gym) even though they have capacity restrictions

the gym was closed for repairs

super friendly and courteous staff that provided immediate assistance (band-aids) indoor pool and gym areas are very clean and very organized the hotel is located very close to ctc and tangier

beds were very good, as well as the gym and pool

shared kitchen friendly staff clean

the provided cutlery in the common kitchen area is very outdated (e

this motel has a great kitchen space for use by guests

nice kitchen

there was a kitchen which you can use and free tea and coffee.