pool area looks sad

had a guest laundry with two washers and two dryers open 24/7

limited parking.

easy parking, river view and restaurant on site

room above the laundry was a little loud.

breakfast went until 10 but at 9:30 everything was mostly gone.

the person running breakfast did a great job

did a grab and go for the breakfast cause i had to meemeet someone but it was nice to have that

traveling with children i'm always looking for an indoor swimming pool

the breakfast was good. the room was clean and comfortable.

my room also had a full kitchen which helped avoid costly restaurants

pool and hot tub looked amazing but we never ended up having time to try them out

rooms were clean, breakfast was really good,pool and hot tub and suana were awesome to enjoy.

needed to ask breakfast attendant to wash table, fill coffee, others asked

of covid19, there was understandably no continental breakfast, swimming pool or other facilities complaints

staff was nice and helpful grandson loved pool

the pool should of been open

the full breakfast was a nice surprise. it looked like it was just going to be a continental.

wish there was an indoor pool for the cold months but not a big thing.

breakfast wasn’t much but i didn’t expect it to be

location. great beds. really good breakfast

there pool was only a seasonal pool was hoping to go for a swim

we would have enjoyed a pool.

breakfast and the beds are amazing.

unfortunately we booked at the same time as a t ball tournament and had kids running above us from 11pm until 2am

pool closed

breakfast

in my many stays plus the family will try to accommodate one's needs that might come up like early check in's

also, there were groups of disorderly school kids staying throughout the hotel in need of parental supervision

the coffee bar wasn't open early enough for us and we would have appreciated having a hot tub to soak in at

parking in front fills up fast

downstairs was being remodeled, so kids were disappointed the pool was closed, but would definitely go back

loved the late check out at noon!

the unheated pool.

the restaurants and pool area were the best

rooms view of the pool and river fountain was beautiful

loved the shuttle service to and from the mall.couldn't have had a more enjoyable tim

was lied to about the airport shuttle, i was stuck at the airport for over two hours with a bay and no one answered any email or

pool

location was too close to the pool

also the dryer wasn't working properly for laundry

so i couldn't do my laundry

what breakfast none told me there was breakfast and the laundry washer was broken

sketchy people hanging around outside and the pool was closed

convenient, awesome kitchen service person

our room came with a range hood like you’d find over a kitchen stove but no cooking equipment beyond the microwave and micro coffee pot

the outdoor pool was very cold

friendly staff, very comfy beds, great breakfast selections

liked the easy access to well cooked breakfast

has many amenities, the room was large and comfortable, the staff was friendly and helpful, the breakfast had much higher quality food than most free hotel breakfasts, and our dog was welcomed

nice having full use of kitchen with everything that is needed the cleanliness of the entire

clean, surprisingly huge room with a kitchen

also, the small kitchen knife in the drawer was a little dirty

samsung pay laundry mat quiet convienient

all the rooms and laundry that need cleaning and to have 4 cleaners on staff

laundry

because when we did laundry in there facilities ,the washer we used didn't fill with water properly & stained there

laundry facilities don’t work but there’s no sign informing customers of that

maid service was great! liked having laundry available and free coffee all day, too.

a drug straw in the waste basket in my room and a drug needle in my cloths from the dryer in the laundry facilaty

there were in fact handicap rails in the bathroom. the accommodated a 1 hr late check out.

laundry

also the laundry area was clean and handy to use

this one had a 24 hour pool and hot tub which was such an incredible bonus for someone who has to work late

don’t like that there was no hot breakfast and you couldn’t use the gym or pool

my kids absolutely loved it

family checking in at midnight--swimming- then stomping around with their kids and waking us up at 1:30-2:30 am

personally like to pay less than $--- a night for a hotel and i was looking forward to using the spa on the morning i was checking out and it was closed

clean, late, quiet room and a wonderful breakfast

the pool didn't open until the next day.

loved the spa tub wish bubble bath was provided but the jets were amazing for my romantic getaway with my

thank you for providing the one ev charger

no way to get change for laundry or purchase laundry detergent.

more like a pool

usb ports, toilet broke no maintenance on site, we had to change rooms, pool water was low and cold

did not use pool, but it looked clean

to use pool but the chlorine smell was so strong and the room was soon humid and hot i couldn’t even go

the swimming pool was too strong with chlorine. it was making the kids cough and hard to see.

the indoor pool

a major thing, but due to the slope of the parking lot steps, instead of a ramp to get your suitcases into the lobby

the pool was functional and the kids enjoyed using it

pool was a main reason we chose this hotel so the kids could swim

size and comfort of the room, the laundry facilities were very well priced, the pool was open, awesome

the pool was fun for the kids.

com didn't tell us we'd be charged for the kids as adults

location, restaurant, kids eat free!! coffee machine is amazing!!

breakfast no explaination for extra $20

very clean. great gym.

gym

we also loved the gym, the family area & patio

there was no food service and no bar, no pool and gym, etc, so it wasn't like a normal courtyard stay

since we were there for several days, it was great to have access to a laundry

pool was over run by kids. trouble with my reservation but it was resolved in the end.

pool was closed

there also did not used to be continental breakfast and the pool never worked

the only negative was the pool was not in use

enjoyed the pool. the ladies at the desk were very friendly and helpful.

good value and the pool and hot tub were great.

unsupervised kids in the pool

nice friendly staff and very clean hotel , nice wee bar too

the location was convenient. the breakfast for room service was great.

we had room service one night and it was terrific

kids were charged full price for breakfast meal

i paid for pool and hot tub but. hot tub was down 2 out of 3 days

breakfast was included

easy to check in; beds were comfortable; breakfast

breakfast & location were good

had a pool and exercise room

outdoor pool, full refrigerator and complimentary breakfadt

great if you need a kitchen

the full kitchen was definitely a plus

we loved the pool spa area and basketball court. we also loved that trader joe s was so close

having the complimentary breakfast and use of the pool, but totally understand the covid 19 restrictions

nice breakfast, spacious room, easy location and comfortable bed

/ exposed outlet face ( my grandson wanted to stick a hot wheels in it before mom stopped him ) , laundry did not work even though management said it had just been maintained ( clothes were left

was nice to get a load of laundry done seeing that out simple day drive turned into several nights away

the gym was the best gym i have too

the room was clean and comfortable. breakfast was good quality and loved the pool and hot tub.

counter and said that is all she will do, $30 for some of the money back for the stay, and $5 for laundry cleaning

no laundry,no snack machine,no good movie channels,no tub,the toilet was really low

the druggies in the parking lot

asked the lady that ran/owned the place if she could move her car that was parked in a no parking zone blocking the walkway, she looked at me like i was out of line and said to

most important the parking for truck and trailer

they were incredibly helpful and gave us an early check in

the cold winter power outage, they took us in for early check in and gave us a pastry and warm cup of coffee and it meant the world

the bar was well managed and equally welcoming

i think it was the gym, which was located adjacent to our room

was nice, too many kids running around

the pool was a little cold for a heated pool but bearable.

they let us do a late check out 2 pm instead of 12 pm

breakfast missing eggs , hot chocolate and butter

loved the whole experience from check in, morning greetings and breakfast had a great selection

bed was comfy. breakfast was awesome. the room was big.

clean, quiet, restaurant and bar on the property were good.

the pool and hot tub were very very nice

the bar staff was very friendly and helpful

my kids loved the indoor

it was big rooms and very quiet and the snack bar had so much!

breakfast is lacking

room was large, had a small couch and a small kitchen

no real breakfast as advertised

broken cabinet in kitchen with door hanging off

i liked that there was a kitchen in the room.

from the dry interior, we would have enjoyed a swimming pool, but we realize that's a rarity in portland

also online it said it had a pool and upon arrival i was told there was no pool also no breakfast

we made use of the hotel laundry which was reasonably priced and worked well

laundry facilities on site, daily newspaper, free parking

the amenities are lacking. cheap towels, flat pillows, a minimal breakfast bar and no pool.

pool area wasn't tidied after guests the night before

the pool, hot tub and staff were so so nice

breakfast

complimentary breakfast, free parking, comfy beds, clean, well equipped a gym, and did i mention what an awesome team they have

pool was small, but my kids had the whole thing to themselves and enjoyed it

pool was greatkids loved it

best value in the area for a modern build clean room with *full* hot breakfast and indoor spa/pool

laundry facilities, nice pool, good breakfast

onsite laundry

did not get to try the breakfast so can’t say how it was

beds are good, pool was nice

pool and room were of value

wonderful beds. slept well. breakfast was excellent. shower was outstanding.

the pool was was nice but the pool end felt dark before 2 lights were out

nice area. love the pool

kitchen with no utensils, glasses or plates

light switches that didn't work and we had to turn on every single one to get the living room and kitchen lights to turn on

located near the gym and we were woken up several times by loud noises of weights being dropped on the floor

love the new bathrooms, and the river view. glad your restaurant and bar are open now!

their snack bar was a savior when there wasn’t anywhere else to eat late at night

were amazing and helpful, the rooms were clean and the beds were comfy, free wifi, nice cool pool, and coffee available along with vending machines on site

they put us by the laundry room when the entire building was empty

clean has a decent pool

was disgusting, you can feel the springs in the nasty mattress, no laundry, place full of pit bulls

no laundry facilities, had to pay for internet.

it was very noisy to the point that you could hear people cough, walk around and hear the laundry facilities

no laundry available for us just used for the staff

location, back view was pretty quite and ok to look at. fitness center was good

my two days of staying here and, this is a bonus, they had very tasty blueberry muffins for breakfast

very friendly staff, nice breakfast, decent fitness room, and good location.

the elder lady in charge damn near tackled us in parking lot yelling that room is for 1 person & he's not allowed in

people loitering in the parking

service quite like that and for that reason, but judging from the thug life jamboree in teh parking lot, probly would have ended in tears all in all, might be a great place, i'll never know

friendly staff parking lot clean no drama or loud music late it was very peaceful

the place is quite and the management was nice and helpful good parking

pool wasn’t in use conditions if they would’ve said anything online i would’ve gone to

the pool

we requested late check out but our door was still knocked on twice while we were sleeping

access and close to the kids

no food, pool, amenities, no fresh towels, coffee, etc

they had a great restaurant bar and grill as well

the entire hotel is great , nice great pool , breakfast and evening reception

pool was nice and clean too

breakfast and afternoon snacks saved me at least $30

was disappointing because there wasn't any sausage but the omelet bar made up for that

you need a larger milk dispenser in the breakfast kitchen

no bar service

our kids love the pool

everything. great gym room, pool, wonderful front desk staff.

have had vanilla creamer for my coffee, and / or some more fruit options for breakfast or possibly some little cartons of

nice rooms, bathroom very clean, gym

got there late and found out i had a fully operational kitchen

rooms are large, guest laundry onsite, window opens and overall quiet hotel. staff was friendly.

the pool is big

liked the laundry facilities

discomfort, not clean, no room service, dirty hallways, loud kids everywhere, noise early morning, not enough

the gym was good. the bartender at the restaurant was great, his name was frankie.

very useful to have laundry facilities on

friendly college kids as staff

the staff were gentle and were able to do an early check in for us

covid times...no restaurant, no room service, no cleaning service,and no gym.

room service was fast and the food great

only room service, cause of covid. slightly disappointed!

location was perfect and hotel facilities were very comforting from room, bar and restraurant.

friendly accommodating staff great food in restaurant and room service comfortable bed

a laundry room was a plus for me saved the day

was sad we couldnt use the gym, and also wish there was a little more to breakfast

gym has free weights and cardio machines

hotel is a very good value with an indoor pool, exercise room, laundry and a very comfortable restaurant with better than average food

liked that i was granted late check out, which we ended up not needing

the convenience and location along with the early check in

lots of broken things...spa, public laundry....bathroom needs repairs

excellent free hot breakfast

the laundry room and hot tub had signs saying out of order the whole stay

it was a great location. the room was comfortable and quite. we really enjoyed the breakfast.

staff: the girl that checked us in had dirty hair, didn't tell us about the hot tub and gym

there was no kitchen and no cutlery in this hostel

the beds were not very comfortable. i had to buy dish soap for the kitchenette.

kitchen was adequate but no cooking facilities ( not that i wanted to cook ) not like other hostels

i consider it convenient to have a kitchen in the room, it's not so pleasant if your roommates are at sleep while you might make some

it's a one-bedroom apartment with 8 beds stuffed in, with a great tv, kitchen and large balcony

the breakfast buffet was excellent as was the chef, i believe his name is dave; service at breakfast

coffee bar could have more options. for breakfast.

bed was nice, the bar and restaurant were exceptional

disliked that there is no breakfast service at the lobby bar

small gym, no pool, room was not made one morning

the rooms and gym were clean

the room service was awful. it was expensive and arrived cold.

the spa was spacious with a huge steam room and

but for me, having my own little spa day- enjoying nicer snacks in my robe after a steam room would be great

the hotel also had no laundry machines, and the nearest laundromat is across the river in east portland, meaning that

the water could have more pressure. the breakfast could have more options.

fun electronic games, athletic equipment, games , for kids ,and teenagers, to use free of charge during the stay

the games, equipment, quick breakfast, and relaxing entry were all a bonus

breakfast was excellent

staff was super friendly and there are great amenities like food credit and passes to the gym

the breakfast was the best i've had at a hotel in a while

the breakfast could have been a lot nicer

pool was booked, though it was a hot day so it would be expected.

convenient, clean, good breakfast included with stay, clean pool, friendly staff

clean, comfortable, friendly, great breakfast

bed is comfy and the gym is nice

good gym open 24 hours, very secure premises too and in a good location near the university

room service only made the bed didn't empty trash, didn't replace the drinks, didn't pick up

no mini bar or room service

room service, parking

i called ahead to confirm the added pet fee and to make sure the food/water bowls and dog bed would be ready

the little bitters bar was a rare treat in a hotel

also, the little bitter bar was a fab place for dinner and happy hour there was sublime

an iron in the room would have been a little helpful :) the bar wasn't open yet but i hope to return once it is

booking, nothing was mentioned about a pet fee

do not provide room service

room service ends early, so dinner isn t an option

beautiful modern design, super helpful staff, amazing coffee, even more amazing breakfast

breakfast was extremely good, and location was centrally located and within walking distance to

wifi

love that the staff were so helpful, they gave us many recommendations and allowed us a late check out

wifi didn't work but the lobby wifi did

is no gym, the room was small for value of money paid, the city view was a corner view of portion of city

wifi connection didnt work well in the first set up but it was fixed.

there's a gym on the 4th floor, i didn't see it so i can't give it a rating

the bar and restaurant downstairs is great

clean. great gym. good location

4) we asked for room service on second day and no one even came

good location, clean, nice gym

was no pool

the bar was great and the food was very excellent too

the kids enjoyed the pool

only one restaurant and was closed on sunday and monday. no room service.

5 star hotel with no room service

in the room was perfect gym equipment is updated and facility is clean the impossible burger at jack rabbit was amazing

breakfast was great at hotel restaurant

the beds and robes were super comfy and we really enjoyed the gym

breakfast was absolutely delicious

gym facilities could have been better, but overall they had all the basic equipment required

the option of ev charging is a huge bonus

bed was very comfortable. early check in and check out were nice options to have.

we liked the furnishings in the room and the kids enjoyed the chalkboard door

not exactly the topic i wanted to talk about with my kids today

a local bar and restaurant

bed very comfortable. bar lounge and clubs adjacent.

location, great neighborhood, great facility including the bar and restaurant, great coffee in the morning

the restaurant mad bar in the lobby was great too

very nice staff , very nice bar and restaurant run by young, energetic and excellent staff, valet parking

mini bar had awesome options

we loved the drinks and bar food

the people at the reception were very nice, they allowed me for late check out and to stay at the reception when i had to work a little longer that day

with late checkout

the staff is very nice and has accommodated early check in.. rooms are clean. good value.

allowed late check out

mfy bed, plenty of toiletries available) small gym but good quality

the two connecting bar and restaurants are excellent

property, very centrally located, with a whiskey bar and restaurant, 24/7 reception, and a gym

also, there is a whiskey bar adjacent to the hotel with a great selection of drinks and great staff

central location. nice rooms and gym.

friendly staff worked to accommodate early check in request

room service breakfast was excellent

dining/bar/gym facilities in the hotel are very nice, no issues

fully functioning gym inside, the helpful staff, and the location with many attractions and activities within walking

note that, due to the covid-19 pandemic, there is no room service breakfast, although there is a take-away pickup breakfast which you can order from

room service arrived 20 mins late and not very hot and was missing the toast

they messed up on my room service breakfast

early check in, price. nice room. friendly staff.

super clean. friendly staff. bar had some unique cocktails and decent food.

then to top it all off, the room service guy came on to my wife while i was out of the room getting coffee

professional staff, prompt service, from room service to front door

people in the gym drop the weights and it's very loud

breakfast was not included.

the staff were incredibly helpful- gave us breakfast recommendations, held our bags for us after check out, etc

decent gym for a hotel, can do a complete upper body workout but useless for a leg day

eccentric decor, great location. great service. nice gym

the rooftop bar and ground floor restaurant were both cute

they have a hopping bar and the best guinness outside of ireland

clean and comfortable spacious rooms, comfy beds unexpected amenities eg sauna, gym friendly

it's a somewhat gritty area, but lots of bars and restaurants in the area - nearby my favorite spa 'knot springs

the bar was great with a great selection of local drinks

rooms are lovely and clean, we also sampled the gym and the breakfast area and all the facilities are really top-class

kids friendly

the gym was very well equipped.

that the bar attached allows us to bring drinks to room which is a must for parents of younger kids, probably if any age really

everything was great and clean. the bar downstairs is very cute.

was great - the front desk was so efficient and welcoming and made a late night drink in the bar entertaining

service in the bar - worsted chicken wings ever ud83dudc4e ac on the room super loud

it felt a little like the kids were running the house

this coupled with the great in-hotel facilities including restaurant, room service, gym, laundry, business centre, reception and daily

my kids and i loved the rooms and city view

only complaint came from my kids that there was no hot cocoa breakfast

next to the laundry room people where doing laundry at 2 am and slamming door

room service was really good

gym was really stripped down due to covid and the equipment was rusting

great pool with a video arcade for kids

gym program (pre-recorded) is fun

fee of about $30 added to room charge per night for internet and gym

we loved the location, the coffee bar downstairs, comfortable bed and chic decor

the coffee bar omg the best i have ever had!!!

gym facilities were clean and a decent amount of equipment

staff were friendly and helpful from front door to room service

the oversized spa tub was wonderful!

bevy bar great idea, creative bartenders, live music, and the ever-helpful ryan

lemon lavender scone was perfect. the room service was fast and easy.

they provide two gaming consoles, a mini curling board, small pool table and some other games choices

the late check out time is super helpful as well

i couldn't find instructions for getting on the wifi in the hotel room.

the wifi in the room was a little off, it kept disconnecting.

decor was funky, reception had lots of comfy spaces to sit and gym and games machines were nice to have

the wifi signal was good, too

great front desk staff service. nice restaurant/lounge attached. good gym facilities.

the drinks at the bar very good i love

next room, maybe 807 or 809 , ordered room service but staffs did not clean up on my front room

nice big bex, lots of pillows, and a spacious, well-maintained gym.

the hotel bar closed too early

bar didn't serve any, even light, late night food, only bagged snacks

really liked the gym space and also the bar and reception area

gym on the basement as well which was really good

there was construction and the bar was reserved fro a private event.

gym facilities were great for a hotel

have a great indoor swimming pool and hot tub on the 19th floor and an excellent restaurant on the 20th

the staff were very helpful.. enjoyed the pool.. beautiful views.. staff was very nice..

the gym and pool are absolutely breathtaking

room service menu and the lobby needs a restaurant and bar which is open always or late

the infinity pool was not in fact and infinity pool and the hot tub was lukewarm

the terrace was fantastic. the attached bar and restaurant was also really good.

found bar music a little loud and raunchy. . . would have preferred some smooth jazz or?

i am super picky and only have one miss for this property which is due to covid, and that is no room service right now

check in: -i requested early check in and was granted that request -while i waited for the room to be cleaned, i was able

only issue was on our last day we called down to order breakfast for room service, we were told it would take 45 minutes

and the restaurant on the 1st floor serve excellent food for breakfast and dinner with a great draft beer

breakfast was too salty and the sprouts were unnecessary. but good service

one of the highlights of stay was the breakfast included in our room rate

also the hotel bar was closed and the lobby shop very limited on food options

closed bar after 9pm

we enjoyed the newly renovated gym and had a great stay

s 21st century

room service

gym was a nice addition

plus the tv was comically small by today's standards, the wifi was kludgy, and the bed overly firm

gym, swimming pool, excellent breakfast service choices

friendly staff, pool, gym.

hotel advertises a pool, gym and breakfast both online and on the premises - big sign out front saying breakfast

gym room way outdated with old and almost not safe exercise equipment

there's no gym or exercise room

will definitely check out the rooftop bar next time

the staff, amazing! the hotel is beautiful and ultra comfy. roof top bar is fantastic.

love the topas bar on the roof, and the coffee shop in the lobby

the bar and coffee shop are perfect

the cherry on top (literally on top) is the rooftop restaurant / bar which has great drinks and food with great service too

hard floors, laundry service, assistance with bags and easy to get deliveries.